Hoover User Manual
This document provides instructions for the safe and effective use of your Hoover vacuum cleaner.
Important Safety Reminders
This appliance is designed for domestic cleaning only. Ensure you understand this guide before operation.
- Always switch off and unplug the appliance after use, before cleaning, or performing maintenance.
- Children aged 8 and above, and persons with reduced capabilities, may use the appliance under supervision and if they understand the hazards. Children must not play with the appliance.
- If the power cord is damaged, stop use immediately and have it replaced by an authorised Hoover service engineer.
- Keep hands, feet, loose clothing, and hair away from rotating brushes.
- Use only Hoover-recommended attachments, consumables, or spares.
- When using cleaning tools, keep the appliance upright to avoid damage. Do not position the appliance above you when cleaning stairs.
- Static discharge from some carpets is not hazardous to health.
- Do not use outdoors, on wet surfaces, or for wet pick-up.
- Do not pick up sharp objects, hot ashes, cigarette ends, or flammable liquids.
- Do not run over the power cord or unplug by pulling the cord.
- Do not use a faulty appliance.
- For servicing or repairs, contact an authorised Hoover service engineer.
- Do not stand on or wrap the cord around yourself.
- Do not use the appliance to clean animals or people.
- Always steady the appliance with your other hand when using cleaning tools.
WARNING: A thermal cut-out prevents overheating if the appliance is full, blocked, or filters are dirty. If this occurs, switch off, unplug, and correct the fault. The cut-out resets automatically after approximately 45 minutes.
The Environment
This appliance symbol indicates it should not be treated as household waste. Hand it over to an applicable collection point for recycling electrical and electronic equipment, in accordance with local environmental regulations. Contact your local city office, waste disposal service, or retailer for more information.
This appliance complies with European Directives 2014/35/EU, 2014/30/EU, and 2011/65/EU.
Manufacturer: CANDY HOOVER GROUP S.r.l., Via Privata Eden Fumagalli, 20861 Brugherio (MB) Italy.
Getting to Know Your Cleaner
Effortless cleaning with your new Hoover.
Main Unit Components:
- Handle: The upper part for holding and maneuvering.
- Bin Release Button: Used to detach the dust bin.
- Bin: Collects dust and debris.
- Washable HEPA Filter & Mesh Frame: Filters air before exhaust.
- Extension Tube and Long Crevice Tool: For reaching difficult areas.
- Exhaust Filter Grille: Covers the exhaust filter.
- Carpet Care Selector**: Adjusts nozzle height for different floor types.
- Wiper Blade: Located on the soleplate of the nozzle.
- Parquet Nozzle*: A specific attachment for hard floors.
Hose and Accessories:
- Cord Clip: Secures the power cord.
- Handle: Part of the main unit.
- Hose Storage Hook: For storing the hose.
- Cord Storage Hook: For winding the power cord.
- 2 in 1 Tool: A combination tool (e.g., dusting brush and crevice tool).
- Hose: Connects to the main unit and attachments.
- Power Cord: Supplies electricity.
- Hose Socket: Connection point for the hose.
- Cleaner Release Pedal: Used to recline the cleaner.
- On/Off Pedal: Powers the cleaner on and off.
- Pet Hair & Allergen Remover*: Specialized tool for pet hair.
* Certain models only. ** Selector design, top of the bin, and handle may vary according to models.
Preparing Your Cleaner
Handle Assembly
Insert the main handle into the cleaner body and secure it with the provided screw. A standard coin can be used to tighten the screw.
Supply Cord Management
Do not run over the supply cord. Clip the cord at the back of the handle to prevent accidental damage.
Carpet Care Control Selector
This selector raises and lowers the nozzle height for different floor types.
Ensure the cleaner is upright. Move the selector to the appropriate setting:
- 1: Best performance/efficiency for short to medium pile carpets, hard wooden floors, floors with crevices, ceramic tiles.
- 2: Medium pile carpets, delicate floors (vinyl, linoleum, parquet).
- 3 or 4: For longer pile carpets; may increase motion resistance. Use to reduce pushing force.
- 5: Luxury carpet and Tool mode.
IMPORTANT: For loop pile carpets over 30mm, consult the carpet manufacturer's instructions. For delicate hard floors (vinyl, linoleum), use setting 2 to prevent damage.
Cleaner Controls
- Cleaner Release Pedal: Press the left pedal with your foot to recline the cleaner.
- Power Switch: Press the right pedal with your foot to turn the cleaner on or off.
Cleaning Tools
All accessories can attach to the end of the hose. Combine them as needed.
Pet Hair & Allergen Remover*
Ideal for removing pet hairs. Do not touch the rotating brush.
Using Attachments
- Remove the short stretch hose from the hose socket and plug in the longer stretch hose.
- Pull out the extension tube and long crevice tool.
- Remove the long crevice tool from the extension tube.
- Attach the extension tube to the hose.
- Attach the long crevice tool to the extension tube or directly to the hose.
- Attach the dusting brush, Pet Hair and Allergen Remover*, or parquet nozzle* to the hose or the end of the extension tube.
IMPORTANT: When using cleaning tools, keep the cleaner upright. Set the nozzle height to tool mode.
Wiper Blade Assembly
For optimal performance, assemble the front wiper blade to the soleplate of the nozzle.
- Grip the inserted side of the wiper blade and slide it along the slot until fully located.
To reduce push force, the wiper blade can be removed: Lift one end and slide it out of the slot.
IMPORTANT: Switch off and unplug the cleaner before maintenance.
Cleaning the Stairs
Use either the short or long stretch hose. If using the long hose, replace the short hose in the socket.
It is dangerous to position the cleaner above you on stairs. Always work with the cleaner below you, positioned against the bottom step.
Storing the Cleaner
Turn the cleaner off and unplug it. Wind the power cord around the cord storage hooks.
Emptying the Bin
- To remove the bin, press the bin release button.
- Hold the bin over a waste bin and press the easy open button at the rear. The bin door opens for dust-free emptying.
- Once emptied, gently tap or shake the bin to release excess dust. Do not overfill above the max level line.
Filter Maintenance
Cleaning the Pre-Motor Filters
- Rotate the upper part of the dust bin to open.
- Remove the filter assembly by rotating the filter. Wash filters after every 5 bin empties.
- Remove the mesh frame from the HEPA filter, then gently tap both filters to release excess dust.
- Wash both filters and the protective mesh under warm water until clean. Remove excess water by shaking and leave to dry for 24 hours. Reassemble only when completely dry.
IMPORTANT: Ensure the mesh frame is correctly reassembled to the HEPA filter before use.
Cleaning the Exhaust Filter
Wash the exhaust filter monthly. Press the latch to remove the exhaust grille. Remove and wash the filter with warm water. Shake off excess water and leave to dry for 24 hours. Refit only when completely dry.
Changing the Belt or Brushes
If the cleaner is not picking up efficiently, the belt or brushes may need replacing. Before proceeding, ensure the bin is empty, filters are clean, and there are no blockages.
IMPORTANT: Switch off and unplug the cleaner before any maintenance.
- Turn the cleaner over and remove 6 screws attaching the brush guard to the base.
- Remove the brush guard.
- Remove the brush assembly and check the belt for wear.
- Hold the brush assembly and stretch the belt to slot it back into the cleaner housing. Loop the new belt around the motor and brush channel.
- Rotate the brush to ensure free belt movement.
- Refit the brush guard with 6 screws.
Clearing a Blockage
IMPORTANT: Switch off and unplug the cleaner before any maintenance.
Check cleaning tools and hose for blockages.
- The hose can be removed at both ends.
- Turn the cleaner over and rotate brushes to identify obstructions like hair.
- Check the hose socket for blockages. Use a flexible rod if necessary.
- To clear a blockage in the Pet Hair & Allergen Remover*, twist the collar at the rear and lift the cover.
Troubleshooting Checklist
If your cleaner is not working properly, run through this checklist:
- Is there a working electricity supply? (Check with another appliance.)
- Is the bin full or choked with dust? (See P6 for emptying.)
- Is the hose blocked? (See P7 for clearing blockages.)
- Is there a blockage in the cleaner base? (See P7 for clearing blockages.)
- Are the filters blocked? (See P6 for cleaning filters.)
- Is the nozzle height set correctly? (See P4 for carpet height selector.)
- Are the brushes rotating correctly? (See P7 for checking brushes.)
- Has the cleaner overheated? (If so, it will take about 30 minutes to reset.)
If you have doubts, contact the Hoover Service Office. A service charge may apply if the cleaner is found to be in working order or has been used incorrectly.
WARNING!
A thermal cut-out switches off the cleaner to prevent overheating if it is used when full, blocked, or has dirty filters. Switch off, unplug, and correct the fault. It will take about 45 minutes for the cut-out to automatically reset.
IMPORTANT:
Do not run the cleaner over the supply cord, as this could damage its insulation.
Important Information
Hoover Service
For service, contact your local Hoover Service Office.
Hoover Spares and Consumables
Always use genuine Hoover spares, available from your local dealer or direct from Hoover. Quote your model number when ordering.
Quality
Hoover's factories are independently assessed for quality, using a system that meets ISO 9001 requirements.
Guarantee Statement
Guarantee conditions are defined by Hoover's representative in the country of sale. Obtain details from the dealer where purchased. Proof of purchase (bill of sale or receipt) is required for claims. Subject to change without notice.
