Build Me
About the Manual
This appliance can be used by riders 14 years and above. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
The manual can also be downloaded from the website: www.reidbikes.com.
WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
When the product is discarded:
- The battery must be removed from the appliance before it is scrapped.
- The appliance must be disconnected from the supply mains when removing the battery.
- The battery is to be disposed of safely.
This appliance contains batteries that are non-replaceable.
WARNING: This eScooter is designed for commuting on smooth flat surfaces with one rider only. It is not for use on:
- Rough and uneven surfaces
- Jumping on or off curbs or any other object
- Skate Parks
Using this eScooter in any way other than intended will void your warranty. Check wheel nuts and bolts regularly and do not ride if they are loose.
About the Manual
This manual applies to your Reid Horizon electric scooter. Please read the manual carefully to ensure that:
- You quickly grasp the basic operating procedures and riding methods of your Reid Horizon electric scooter.
- You familiarize yourself with safe driving rules for a safe and enjoyable scooter experience.
- You understand the composition and safety of your Reid Horizon electric scooter.
If you have any questions or need more information, please visit www.reidbikes.com.
Please pay attention to the following signs and relating content:
- Dangers! Could cause serious property damage or personal injury.
- Warnings! Improper operations can lead to the malfunction of the product.
- Information tips
What Comes In The Box
Please check carefully that the parts in the package are intact:
- Hex wrench M4x1
- Screw M5x6
- Washer M5x6
- Charger adapter x1
- User Manual x1
Components
The eScooter components include:
- Dashboard
- Throttle
- Front light
- Folding mechanism
- Front fender
- Folding hook
- Charging port
- Tail lamp
- Disc brake
- Motor
Control Panel
The LED display is on top of the handlebar, in front of the user.
Display Information:
- 1. Current Speed
- 2. Speed shown in Km/h
- 3. Speed can be switched to MPH by pressing the power button quickly 3 times
- 4. Speed mode
- 5. Light indicator
- 6. Battery capacity
- 7. Cruise Indicator
Control Instructions:
- Power On/Off: Long press the power button.
- Gear Switching: Short press the power button once to switch from Gear 1 (P, pedestrian mode) to Gear 2 (ECO mode). Short press again to switch from Gear 2 to Gear 3 (S mode).
- Front LED Light: Quickly press the power button two times to turn on/off the front LED light.
- Speed Unit Switching: Quickly press the power button three times to switch from Km/h to MPH.
- The unit will automatically turn off when not in use for 10 minutes.
Folding/Unfolding Guide
How To Unfold:
- For the very first use, the e-scooter is folded inside its box.
- Hand pull the handlebar from the rear wheel.
- Pull the handlebar upwards.
- Close the lever of the handlebar.
- Note: After installation is completed, please double-check to make sure the interlock button is reset.
- Always check the e-scooter is turned off before being unfolded or folded.
For initial assembly, attach the vertical handlebar and tighten the two screws using a screwdriver. After installation, test the power switch to ensure the display turns on. You can use the easel to keep the kickscooter standing alone.
How To Fold:
- Open the interlock button and pull out the clamp of the handlebar at the same time.
- Fold the handlebar.
- Hook the handlebar to the rear wheel.
The folding procedure is now completed, and the product can be easily carried.
Ride Me
Charging Instructions
- Ensure the charging port is dry. Open the protective cover and insert the charger into the e-scooter charging port. Connect the other end of the charger to the mains to activate the charger.
- First, connect the cable of the battery charger to the e-scooter. Then, connect the cable of the battery charger to the mains.
- The charger indicator light will be red, indicating charging is in progress. Charge in a safe, dry, and clean environment.
- When the indicator light turns green, the battery is fully charged. Stop charging to preserve battery life. Charging time is approximately 5-6 hours. Prolonged charging can reduce battery life.
- Remove the battery charger cable and replace the protective cover.
Safety Instructions
Your Reid eScooter is a sporting entertainment tool, not a vehicle. Riding in public areas carries safety risks. Strictly follow these instructions to protect yourself and others, and to comply with regulations.
Taking your Reid eScooter on public roads or places may expose you to risks of unauthorized driving or improper operation, even if you follow the safe driving guide. Adhere to the safety requirements in this manual, especially where national standards are absent.
Reid is not liable for any liability, personal injury, accident, legal dispute, or other unfavorable events resulting from violating the instructions in this manual.
The faster the eScooter travels, the longer the braking distance. On smooth surfaces, using the left-hand brake can cause wheel slip, loss of balance, or falls. Be vigilant, maintain a proper speed, and keep a safe distance from others.
Ride at low speeds before entering unfamiliar terrain. Do not lend your eScooter to inexperienced riders. If you lend it, be responsible for their safety by teaching them how to ride safely and ensuring they wear appropriate safety gear.
Check your Reid eScooter before each ride. If parts are loose, the battery is low, or there is abnormal sound or malfunction, stop using it immediately and do not force it to operate.
How To Ride
There are risks of falling and injury when riding, so please wear a helmet and protective gear.
- Turn on the power and check the power indicator.
- Place one foot on the deck and kick backward with the other foot.
- Once the electric scooter is moving above 5 km/h, place both feet on the deck and push the throttle to start the electric motor.
- Releasing the throttle will slow you down gradually, engaging the automatic energy recovery system. For hard braking, pull the lever on the left side.
- When turning, lean your body slightly towards the direction of the turn and steer the handle slowly.
- To activate cruise control, maintain a constant speed for approximately 6 seconds. Releasing the throttle will keep the speed unchanged. To cancel cruise control, push the throttle or operate the brakes.
Riding Safely
- Please avoid riding in the rain.
- Do not ride quickly over uneven surfaces. Maintain a speed between 5 km/h and 10 km/h and bend your knees slightly for maximum safety.
- Do not press the throttle whilst walking with the eScooter.
- Avoid obstacles when driving.
- Do not ride through doorways.
- Do not accelerate downhill.
- Do not hang any heavy items on the handlebar.
- Keep both feet on the deck whilst driving.
Warning Reminder
Do not attempt dangerous movements.
- Forbidden to drive on the road or in crowded residential areas.
- Forbidden to rotate the handle strongly while driving at high speed.
- Forbidden to drive through water deeper than 2 cm.
- Forbidden to drive the eScooter with more than one person and/or holding a child.
- Forbidden to step or tread on the back mudguard.
- Forbidden to press the disc brake.
- Forbidden to drive without your hands holding the handlebar.
- Forbidden to go up or down stairs or to jump over barriers when driving.
Maintain Me
Daily Maintenance
Electric Scooter Cleaning and Storage:
For marks on the body, wipe with a damp soft cloth. For stubborn dirt, use a toothbrush and then a damp cloth. For plastic scratches, use sandpaper or other abrasive materials for polishing.
Note:
- Do not use alcohol, gasoline, kerosene, or other corrosive/volatile solvents for cleaning, as they can damage the body and internal structure.
- Do not use a pressure spray and flush.
- Ensure the charging cable is unplugged and the rubber cap is tightened during cleaning to prevent electric shock or accidents due to water ingress.
Store your Reid eScooter in a dry and cool room to prevent premature aging and battery degradation.
If the scooter is fully charged and not in use, recharge it every 3 months to prevent battery over-discharge.
Electric Scooter Battery Maintenance:
- Do not use other brands of batteries, as this may pose security risks.
- Do not touch battery contacts or open the battery compartment. Tampering can cause short circuits, battery damage, or personal injury.
- Only use the original charger for charging to prevent damage or fire.
Inappropriate disposal of used batteries can cause serious environmental pollution. Dispose of waste battery packs according to local regulations.
Do not place the battery in environments above 50°C or below -20°C (e.g., in a car in summer), as this may cause malfunction or fire. The ideal temperature for maximum mileage and performance is between 20°C and 25°C. Riding below 0°C will severely decrease battery life and performance.
Note: Non-professionals are forbidden from removing the battery pack. Doing so may result in serious electrical faults or safety short-circuits.
Disc Brakes Debug:
If the brake feels tight, adjust it by loosening the screw on the rotary knob with an M5 hex wrench. Turn the rotary knob slightly to the right and tighten the screw. If the brake feels loose, turn the rotary knob slightly to the left after loosening the screw, then tighten it.
Alternatively, take your electric scooter to the nearest service centre for adjustment.
Parameter Table
| Parameters | Description | Specifications |
|---|
| Product dimensions | | LxWxH(MM) | 560 x 545 x 1200mm |
| Folding Size LxWxH (MM) | 1250 x 545 x 1200mm |
| Total scooter (KG) | 22.3 KG |
| Ride limits | | Rider weight maximum (KG) | 120KG |
| Rider weight minimum (KG) | 30 KG |
| Rider age | 16 years plus |
| Rider height (CM) | 150-210cm |
| Main parameter | | Max speed (KM/H) | 25 KPH |
| Max mileage (KM) | 40 KM |
| Max slope | 15 degrees |
| Charger | | Road | Load is 75kg, average speed is 20km/h, and the battery is fully charged. The road is flat and smooth, temperature is 25°C, and there is no wind. |
| Working temperature | -10°C~50°C |
| Charging temperature | 5°C-50°C |
| Stock temperature | 0°C-35°C |
| Waterproof level | IP54 |
| Parameters | Description | Specifications |
|---|
| Battery pack | | Battery manufacturer | Huizhou JETECH Energy Technology Co., Ltd |
| Battery model name | JT-ESB13-09 |
| Rated voltage (VDC) | 48V |
| Maximum charge voltage | 54.6V |
| Rated capacity | 10Ah |
| Protection | BMS |
| Motor | | Rated Power [W] | 48V/500W |
| Max Power [W] | 48V/750W |
| Charger | | Charge manufacturer | Guangzhou Ji Yin Power Electronics |
| Charge model name | JY-546200 |
| Rated power [W] | 54.6V |
| Rated voltage input (VAC) | 100Vac-240Vac, 50/60Hz, 2.5A |
| Rated voltage output (VDC) | 54.6Vdc, 2A |
| Rated current output (A) | 2A |
| Charging time (H) | 5-6 hours |
Height: The height of the body to the ground.
Endurance: Electric scooters, fully charged, with a load of 75kg, at an ambient temperature of 25°C without wind, and a maximum speed of 25 kph. However, the actual cruising range varies with driving habit, roads, ambient temperature, wind speed, and other factors.
Note: Data and parameters vary by mode. Subject to change without notice.
Warning
- To reduce the risk of injury, users must read the instructions manual.
- Prolonged exposure to UV rays, rain, and the elements may damage the enclosed materials.
- Store indoors when not in use.
- Risk of fire; no user-serviceable parts.
- Use only with the specified charger in the instructions.
Error Code Chart
| Code | Meaning | How to solve problem? |
|---|
| E0 | Communication failure between display and controller | Check display, controller, and connection cables. After-sales service is required. |
| E1 | Controller failure | Check the controller. After-sales service is required. |
| E2 | Throttle failure | Check accelerator connector. Throttle signal does not enter speedometer. After-sales service is required. |
| E3 | Brake failure | Check brake connector. It is because the throttle signal does not enter the speedometer. After-sales service is required. |
| E4 | MOS failure, overcurrent protection | Replace the controller. After-sales service is required. |
| E5 | Hall failure | Replace the controller or motor. After-sales service is required. |
| E6 | Motor stalling | Replace the controller. After-sales service is required. |
| E8 | Overvoltage protection | Check battery voltage or replace the controller. After-sales service is required. |
| E9 | High temperature protection | Replace the controller or motor. After-sales service is required. |
Warranty
Your eScooter is covered by a 1-year warranty from the date of purchase, provided by Reid, the manufacturer and brand owner. This warranty is in addition to your rights under the Australian Consumer Law.
Warranty Provider Details:
Reid Bikes Ltd
4 Coy Pond Business Park, Ingworth Road, Poole, Dorset, England, BH12 1JY
Email: support@reidbikes.com
How to Make a Claim:
Initially, contact Anaconda, the retailer from whom you purchased the product. They will assist with your claim. If you experience difficulty with the retailer, contact Reid directly via warranty@reidbikes.com. You will need to provide proof of purchase and the product serial number.
If you notice any fault or feel something is loose or unsafe, stop using the product immediately and contact Anaconda or Reid directly.
What We Will Do:
If your claim is accepted, Reid will repair the product, replace it with an equivalent product, or provide a refund, depending on the nature of the fault. Reid may require the eScooter to be left at an Anaconda store or sent to an external assessor for evaluation.
Warranty Duration:
This warranty lasts for 12 months from the original date of purchase.
Exceptions:
This warranty does not cover general wear and tear items such as tyres, brake pads, mechanical cables, and grips. The warranty is void if the scooter shows signs of misuse, such as riding through standing water, stunt riding, or off-road use.
Expenses:
You are responsible for expenses incurred in making a claim. However, reasonable costs will be reimbursed if the claim is accepted. Please keep receipts.
ACL (Australian Consumer Law):
Reid's goods comply with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Goods must also be repaired or replaced if they fail to be of acceptable quality and the failure is not major.
Product Registration:
Register your eScooter using the QR code [QR code for product registration]. This helps verify your purchase and assists if your scooter is ever stolen.
Charging Process
- Check the battery charge socket for moisture and debris before recharging. TIP: If it is dirty, return your bike to your dealer for cleaning to avoid short-circuiting the system.
- Connect the charger to the battery charge socket before turning on the charger at the wall socket. TIP: Your battery can be charged while fitted to the bike.
Maintenance of your Battery:
"Fast chargers" with higher amperage output are not available or recommended. Replacement chargers can be ordered from your Reid Dealer.
NOTE: If the battery does not fully charge within 8 hours, stop charging and consult your Reid Dealer.
Charging Lights
| Charger Indicator Light LED Colour | Status |
|---|
| Green (without battery connected) | Charger OK (ready to charge) |
| Red (with battery connected) | Charging in progress |
| Green (with battery connected) | Charging complete |
| No light | Check mains power, charger may be faulty |
Maintaining Your Battery
Batteries generally have no user-serviceable features. Some may have user-serviceable fuses; consult your Reid Dealer.
Lithium-ion batteries are sensitive to heat and voltage extremes. Avoid allowing internal cell temperatures above 42°C, as this can damage the battery chemistry. Do not charge the battery when it is hot.
NOTE: The charging process will warm the battery, which is normal. The battery should not exceed its safe operating temperatures during charging.
Some Helpful Advice:
- Wait at least 30 minutes after riding before charging.
- Do not leave your battery in direct sunlight, small sheds, or in your car.
- If the battery casing feels warm, allow it sufficient time to cool down before recharging or using it.
- Do not leave your battery fully charged or fully flat for extended periods.
- If you do not ride regularly, charge your battery for 1-2 hours every 90 days, maintaining a charge status between 40% and 70%.
- Avoid charging your battery to 100% capacity after each ride.
Maintaining Your Battery
- Unplug or disconnect the battery once charging is complete.
- Do not allow the battery to overheat; ensure it is charged on a hard surface where heat can disperse.
- Regularly monitor the battery and charger for damage and follow manufacturer guidance for replacement or repairs.
- Ensure smoke alarms are fitted where charging takes place, preferably interlinked detectors. If possible, store and charge away from the main living area.
- Disconnect if charging is not completed after 8 hours. Do not use outdoors and ensure the charge socket is dry before connecting.
- Ensure the charger is OFF before connecting to the battery.
- Do not charge in hot areas. Only charge on a hard surface away from flammable objects.
- Never leave batteries charging in an unattended building or overnight while you are sleeping.
TIP: Charging your battery to approximately 80% of its full charge can nearly double its useful lifespan!
How long does it take to charge the battery?
Charging time varies based on battery capacity and charge level. A full charge (from 5% level) typically takes between 4 and 8 hours.
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