Vitilan Ebike Operation and Maintenance Manual
This manual provides essential information for the operation and maintenance of your Vitilan Ebike.
Table of Contents
- Importance
- Models and Pictures
- Specifications
- Safety and Compliance with the Law
- Assembling Your New e-Bike
- Operating Your New e-Bike
- Intelligent Liquid Crystal Instrument
- Error Code Definition
- Safety
- Trouble Shooting
PLEASE NOTE: This manual is not intended as a detailed user, service, repair or maintenance manual. Please seek assistance from a qualified technician for service, repairs or maintenance.
Importance
When using the electric bicycle, basic safety precautions should always be followed, including the following:
- Read all instructions.
- To protect against fire, electric shock and injury to persons, do not immerse cord, plugs, or e-bike in water or other liquid.
- Close supervision is necessary when the e-bike is used by or near children.
- Unplug from outlet when not in charging and before cleaning.
- Do not operate the e-bike with a damaged cord or plug or after the e-bike malfunctions, or has been damaged in any manner. Take the e-bike to the nearest authorized service bike shop for examination, repair or adjustment.
- The use of accessory attachments not recommended by the e-bike manufacturer may result in fire, electric shock or injury to persons.
- Do waterproof when using on a rainy or snowy day.
- Do not let cord hang over the edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or a heated oven.
- Always attach the plug to the battery first, then plug the cord into the wall outlet.
- Do not use the bike for other than intended use.
- Save these instructions.
*Note that this is a general manual. VITILAN reserves the right to make changes to products and designs. The e-bike you own may not be the same style as the pictures shown in this manual.
Models and Pictures
MODEL: U7
A visual representation of the Vitilan Ebike U7 is provided, showcasing its design and components.
Specifications
- MODEL: U7
- Frame Construction: Aluminum Alloy
- Gear Range: 7-speed type
- Tire Size: 20" (565mm)
- Climb Grade: 30 degree
- Max load: 150kg (330 lbs)
- Max Speed: 28mph (Actual speed depends on road conditions, weather, rider weight)
- Power: 750W
- Battery Capacity: 48V 16Ah
- Battery Charger: US Standard 54.6V 3.0A Charger, Voltage 110-240V
- Battery Operational Temperature: 0° to 40° Celsius (32° to 104° Fahrenheit)
- Battery Life: Approximately 600 complete charge/discharge cycles
- Folding risers: There is a toothed folding riser, right fold, 8 degrees forward
- Seat tube: 25.4*350MM aluminum alloy flip shock absorbing seatpost
- Sprocket: 3/32/48T*170mm, STEEL, sand black, square hole inch, with 9/16, aluminum alloy double chain cover
Safety and Compliance with the Law
Congratulations on your purchase of your new e-bike. Your new e-bike is an excellent piece of personal transportation equipment that will give you good service for many years.
Before you start using your e-bike, please be aware of a few important points. Please read this section carefully.
- Observe Laws Regarding the Use of Battery-Operated Bicycles: Your e-bike is designed and manufactured to meet safety requirements as a battery-operated bicycle. However, state and local laws governing the use of battery-operated bicycles on public roadways, parks, and other open areas may differ. Please check with your local authority before using your e-bike in public areas.
- Observe Laws Regarding the Use of Bicycles: Note that all laws regarding the use of bicycles in public areas, such as those mandating the use of helmets and the use of infant seats, will automatically apply for e-bikes. Check with your local authority on what restrictions might apply.
- The Lithium-ion Battery of Your e-Bike: Your e-bike is equipped with the latest battery technology. The lithium-ion battery is much lighter than lead- or nickel-based batteries that are being used in some older models.
- Your First Ride: Please be VERY CAREFUL when you are ready to get on your e-bike for the first time because the e-bike moves significantly faster than a regular bicycle at active power-assisted mode. Take your e-bike to an area with a lot of open space before you start. Do not start pedaling hard as soon as you get on the e-bike (as you normally would be with a regular bicycle), as the e-bike will accelerate under pedal-assist mode and you may be unprepared for the sudden increase in speed. However, after a few times, you will enjoy using the pedal-assisted function.
Assembling Your New e-Bike
If you purchased your e-bike unassembled, please follow these instructions to assemble your e-bike under the guidance of an adult or a qualified technician. Assembly is quite easy as most of the parts are already assembled; you need only to put a few pieces together to complete the job.
For more information, please refer to the following:
- Email: support@vitilanebike.com
- Facebook: Vitilanebike
- Instagram: Vitilanebike
- Website: www.vitilanebike.com
- Youtube: Vitilanebike
- Twitter: Vitilanebike
Remove the Battery
- Open the buckle.
- Push the key up once, then turn the key to retract the lock.
- Fold the frame and remove the battery.
Check that the Package is Complete and Undamaged
Your e-bike comes in a carton containing the following:
- The main body of the e-bike – consisting of the frame, the front and rear wheel, the gear and chain, the front and rear brake, the battery on the frame, the rear fender.
- The handlebar subassembly with the battery's keys that attached on it – the handlebar subassembly is not really separate, as it is connected to the main body by the brake cables and electrical wires. The handlebar also has the brake levers and gear control already assembled. Additionally, the handle also has an integrated control for the throttle mode power-assisted, a display panel.
- The Seat – the seat is attached to its pedestal stem.
- Tools and other parts - tools, one charger, a pair of foot pedals and this manual, they are contained in a separate box.
- Before the bike leaves the factory, the tire pressure is about half as low. Before riding, check for adequate air pressure.
Assembly - Step 1: Attach the handlebar subassembly
Stand the main body of the e-bike on the kickstand. Stand up and lock the steering column that is at the front of the main body frame, insert the stem of the handlebar subassembly into it. Make sure that the fork (that will hold the front wheel) is pointing forward, and orient the handlebar accordingly. Insert the stem all the way and tighten from the top using the quick lock.
[Diagram showing insertion of handlebar stem into steering column and locking the steering column]
Assembly - Step 2: Installing the Seat and Pedals
Insert the pedestal stem of the seat into the seat column of the main body frame, use the built-in lever to tighten.
Attach a pedal on each side of the crank, note the distinction between left pedal and right pedal, tighten with the multi-tools.
Note the distinction: the installation of the left and right pedals
[Diagram showing left and right pedals with markings]
Assembly - Step 3: Charging the Battery
Inflate the tires to proper pressure.
At this point, your e-bike is a completely functional bicycle, although without any battery operated to function as yet. Check all tightening points to make sure. Take a short ride. Adjust the height of the handlebar, and the height and the tilt of the seat, if necessary, for maximum comfort.
Take out the charger from the box, attached the power cord and insert that to any wall outlet. Insert the plug at the end of the smaller cable into the charging terminal of the battery and start charging. The charging terminal is on the side of the battery opposite to a hole on the side of the frame. The LED on the charger glows RED while charging and glows GREEN when charging is complete. The battery should be turned OFF while being charged. When the LED on the charger turns Green, disconnect the charging cord and cover the charging terminal with the rubber cap. If a battery is installed on the e-bike and turned ON, the display panel will show the charge level of the battery when the bike turned ON.
You are now ready to start using your e-bike.
Operating Your New e-Bike
The method to turn on the bike is:
- Twist the battery lock counterclockwise to the end to turn on the battery;
- Press power button on the left handle bar until the display lights on;
- Ride on the bike and twist the throttle bar or pedal the bike, the bike will move, you can change the power level with control buttons, level 1 is the slowest and level 5 is the fastest, level 0 is human model.
Your e-bike is driven by a motor embedded in the hub of the rear wheel. The motor is powered by a battery. The amount of power delivered to the motor, and hence the accelerating force on the e-bike, is controlled by you in a way according to the power-assisted mode or full power mode you choose.
You can configure the e-bike to operate in the pedal-assist-only-mode or the full power mode (should check against local laws to ensure full power mode is permitted) where you can also use the hand throttle to deliver power to the motor.
Your First Ride
(Reprinted from the Safety and Compliance with the Law section)
Please be VERY CAREFUL when you are ready to get on your e-bike for the first time because the e-bike moves significantly faster than a regular bicycle at active power-assisted mode. Take your e-bike to an area with a lot of open space before you start. Do not start pedaling hard as soon as you get on the e-bike (as you normally would do with a regular bicycle), as the e-bike will accelerate under pedal-assist mode and you may be unprepared for the sudden increase in speed. However, after a few times, you will enjoy using the pedal-assisted function.
Pedal-Assisted
You must turn on the battery to use the e-bike in pedal-assisted mode.
In the pedal-assisted mode, power assist is triggered when you pedal forward, and power assist stops when you stop pedaling, sometime would be delay. In other words, power assist happens as long as you pedal. You don't need to pedal hard. All you need is to apply a light force to the pedals continuously to maintain the current flow. When you apply one of the brakes, power assist will automatically stop, allowing the e-bike to slow down and stop. Power assist will turn itself off when the e-bike has reached the maximum speed that the power level you choose.
You should use the gear shifter at the handlebar to set the gears appropriately according to road conditions and pedal, as usual, you will find that you need to exert a lot less effort and the e-bike travels faster and at a more steady speed.
Cruise Control
Cruise Control will be triggered when you holding thumb throttle for 8 seconds, and it will be released by braking/pedaling or throttling.
Thumb throttle Control
In the hand throttle mode, amount of power assist is determined by the throttle switch controlled by your hand. You control the throttle by twisting it from its resting position, the farther the throttle switch is from its resting position, the more power is delivered to the motor to accelerate the e-bike. When you want to slow down, you simply release the throttle and let it return to its resting position, and simultaneously apply the brakes if necessary.
You do not need to pedal the e-bike if you use the hand throttle. However, you can pedal while commanding power assist. If you do pedal to help the movement, you conserve energy and the charge in the battery will last longer.
Charging Your e-Bike Battery
Your e-bike battery is a lithium-ion battery. Lithium-ion battery requires specially designed chargers. You should never charge your battery with a substitute charger that is not designed for this use. Use of an unsuitable charger to charge a lithium-ion battery will result in overheating, fire or even explosion. Ensure charger voltage is consistent with battery voltage. If your charger is lost or damaged, contact your dealer to order a replacement.
Charge your battery while the e-bike is not in use. You should turn off the battery before you charge it. You may charge your battery while it is mounted on the e-bike, or after it has been removed from the e-bike.
Do not place either the charger or the battery near flammable substances while charging is taking place. Charging should not be done in the vicinity of infants and small children. It is also prudent to remove valuable objects from the immediate vicinity of the battery while it is being charged. Don't charge in unattended condition for a long time. For the safety of you and your family, it is recommended not to charge in the middle of the night.
In order to maintain battery life, do not charge until the battery completely discharged, it is recommended to start charging when the power is less than 20 percent. If the battery will not be used for an extended period of time, charge it fully and recharge it every month. If not used for several months, the battery may be completely self-discharge and unable to charge.
The length of charging time depends on the level of charge the battery still holds. If a battery is completely discharged, it will take about 6 hours to be fully recharged. When a battery is fully charged, the LED on the charger will transition from RED to GREEN. At this point, you should disconnect the charger. Do not leave the charger connected to the battery for a very long period of time after charging is complete. (Leaving it connected for an overnight charging is OK.)
It is normal for the charger and the battery to be slightly hot while charging is on-going.
Removing the Battery from the e-Bike
The battery is an important and costly part of the e-bike. It is designed to be locked into position with a key to preventing theft. You can take further precaution by removing the battery while the e-bike is parked unattended. You may also have a need to remove the battery from the e-bike to recharge it at a location where you cannot park your e-bike.
The method to remove the battery is:
- Open the cap of the charging port and fold the bike;
- Insert the key into the battery, hold pressing the key a bit until twist clockwise to the end (Note: You can't remove the battery until the lock bar withdraws into the battery completely);
- Slip off the battery, the battery is quite heavy and you should take care not to drop it.
Maximizing the Riding Range
Many factors affect the rate of use of the electrical energy and the riding range.
- You should fully charge the battery before a long journey.
- Rough road conditions and hilly terrain will consume more energy.
- Frequent change of speed will consume more energy.
- Carrying more weight on the e-bike will consume more energy.
- Keeping the tires properly inflated and keeping the e-bike clean and well lubricated will save energy.
- Making sure that both wheels move freely when brakes are not applied will save energy. You should check brake adjustments frequently.
- Pedaling as you ride will consume less electrical energy and increase the riding range.
- When the battery is turned off, your e-bike functions as a regular bicycle. If you embark on a very long journey, you might want to turn off the battery for long stretches where the road is level or downhill and pedal the e-bike as a regular bicycle so that you can conserve electrical energy stored in the battery.
Care and Maintenance for Your New e-Bike
You should, in general, take care of your e-bike the way you would with a regular bicycle by keeping it dry, clean and the moving parts well lubricated. You should also avoid parking your e-bike in exposed areas whenever possible.
You should check the effectiveness of the brakes before each use.
For your e-Bike, you should also take note of the following:
- Your e-bike is designed for regular country road use for a single person. Using your e-bike for extreme maneuvers, such as extreme off-road use, jumping, or carrying the excessive load will damage the e-bike and could cause serious injury.
- Do not use high-pressure water streams to clean your e-bike, as water might seep inside the motor or the wiring compartment and cause rusting of electrical parts or short circuits.
- Avoid parking your e-bike outside when there is rain or snow. At the end of a trip where there was rain or snow, bring the e-bike inside and use a clean, dry towel to eliminate any wetness.
- Be sure you do not lose both keys and remote controls. If you lost one key, you should immediately make a copy as a back-up. If you lost both keys, you will be unable to remove the battery from the e-bike. If you lost both remote controls, you can't turn on the bike.
Special Care for the Battery and the Charger
- Use only the supplied charger to charge your battery. Do not use an unauthorized substitute. If your charger is lost or damaged, contact your dealer to order a replacement.
- Do not open or alter the battery or the battery charger.
- Do not place the battery near fire or corrosive substances. Do not immerse in water or other liquids.
- Avoid subjecting the battery from high temperatures, such as directly under the hot sun, for prolonged periods of time.
- Do not connect (short circuit) the two poles of the battery.
- After much use, your battery's charge holding capacity will decrease. If you find that your battery does not hold sufficient charge even for short trips, you should contact your dealer to order a replacement. Under normal use, the battery will undergo 500 charging and discharging cycles.
- If the battery will not be used for an extended period of time, charge it fully and recharge it every month. Store it in a cool place.
- Your e-bike battery is engineered with precision for high capacity and long useful life. We do not recommend that you use it to power other electrical devices. Improper use of the battery will damage the battery and shorten its useful life and may cause a fire or an explosion.
Intelligent Liquid Crystal Instrument
1. Product name and model
Electric bicycle intelligent LCD instrument; model: YL91F-V.
2. Specifications
- 36V/48V/52V power supply
- The rated working current of the instrument is 15mA
- The maximum working current of the instrument is 30mA
- Shutdown leakage current <1uA
- Supply the working current of the controller end 50mA
- Working temperature -20 ~ 60℃
- Storage temperature -30 ~ 70℃
3. Appearance and size
[Diagram of the LCD display and its dimensions]
4. Function overview and Functional areas
4.1 Functional overview
- Battery level indicator
- Pedal assist (PAS) level indicator
- Speed (current speed, maximum speed, average speed)
- Mileage display (single and total mileage)
- Walk boost mode
- Light ON/OFF
- Error code indicator
- Personalized parameter settings (e.g. wheel diameter, speed limit, battery power setting and PAS parameter setting, password setting, controller current limit setting, etc.).
- Factory default parameter recovery function
4.2 Functional areas
[Diagram of the LCD display with functional areas labeled]
4.3 Button definitions
The display is equipped with five buttons on the corresponding operating unit: power on/off Ⓟ, minus -, light ?, and toggle ⓘ.
5. Routine operation
5.1 Power on/off
Long press Ⓟ to power on/off the display. When the display is off, it will not use the battery power and the leakage current is less than 1uA.
5.2 Display interface switching
The display will automatically shut off if it is not used for more than 10 minutes.
When the display is powered on, it will show the Current Speed (km/h) and Odometer (km) by default. Short press ⓘ to switch between Odometer (km), Trip Odometer(km), Maximum Speed (km/h), and Average Speed (km/h).
[Diagrams showing switching between Odometer, Trip Odometer, Maximum Speed, and Average Speed interfaces]
5.3 Walk boost mode
Long Press and hold Ⓟ, the electric bicycle enters the walk boost mode. The electric bicycle will walk at a fixed speed of 6 km per hour and the display shows 06.0 KM/H. Release the button to stop the power output immediately and restore to the state before walk boost.
[Diagram of the display screen in walk boost mode]
▲The walk boost mode can only be used when pushing the electric bicycle, please do not use it while riding.
5.4 Turning on/off lights
Press ? to make the controller turn on the lights and the display backlight becomes dim. Press ? again to make the controller turn off the lights and the backlight restore brightness.
[Diagram of the display interface with lights on and off]
5.5 PAS level selection
Press +/- to switch PAS level of electric bicycle, thus changing the motor output power.
[Diagrams showing different PAS levels]
5.6 Battery level display
The Battery level is shown as 5 bars. When the battery is full charged, all of the 5 bars lighten up. When the battery is fully depleted, the bar will begin to flash, warning the user to charge the battery as soon as possible.
[Diagrams showing battery levels from full to empty]
5.7 Error code display
If there is a fault occurs in the electronic system of the electric bicycle, the display will automatically show an error code, see Schedule 1 for a detailed definition of the error code.
[Diagram of the display showing an error code]
▲When the error code appears on the display, please troubleshoot the problem in time, the electric bicycle will not be able to drive normally after the problem occurs.
6. Personalized parameter settings
▲Each setting needs to be done with the bicycle stationary.
The personalized parameter setting procedure is as follows:
When the display is ON and the speed shows 0,
- Press and hold Ⓟ + ⓘ simultaneously for more than 2 seconds to enter the personalized parameter setting interface.
- Press ⓘ to toggle between the personalized parameter setting interface, and press Ⓟ to enter the parameter changing state.
- Press +/- to select the parameter, long press + for addition operation, long press - for subtraction operation.
- Press ⓘ to save the parameter settings and return to the personalized parameter setting interface.
- Long Press ⓘ to save the parameter settings and exit the personalized parameter setting interface.
The following options are available on the personalized parameter setting interface:
6.1 Metric and Imperial setting
P1 is the metric and imperial setting, 00 for metric and 01 for imperial.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Metric and Imperial Units Setting Interface]
6.2 Rated voltage setting
P2 is the rated voltage setting. The available rated voltage range is: 24V, 36V, 48V, 52V.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Rated voltage setting interface]
6.3 PAS level setting
P3 is the Pedal assist (PAS) level setting. The available Pedal assist level settings are: 0~3, 1~3, 0~5, 1~5, 1~7, 0~7, 0~9, 1~9.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing PAS level setting interface]
6.3.1 PAS level ratio value setting
To meet different requirements for users, the speed of every level can be adjusted by setting the PAS level ratio value. Please see the details from Schedule 2.
For example, "45-55%" is the ratio range of PAS 1, which is adjustable.
Press +/- to select the parameter and press Ⓟ to save the parameter and enter into the next level setting. Press ⓘ again to save the settings and return to the personalized parameter setting interface.
[Diagram showing PAS level ratio value setting interface]
6.4 Wheel diameter setting
P4 is the wheel diameter setting. The adjustable wheel diameter range is: 8~50 inch.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Wheel diameter setting interface]
6.5 Number of speed sensor magnets setting
P5 is the speed sensor magnet number setting. The adjustable speed sensor magnet number range is: 1~15 pcs (5S protocol), 1~63 pcs (KDS protocol).
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Number of speed sensor magnets setting interface]
6.6 Speed Limit Setting
P6 is the speed limit setting.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Speed limit setting interface]
6.7 Controller current Limit Setting
P7 is the controller current limit setting. The adjustable range is: 1~31.5A.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Controller current limit setting interface]
6.8 PAS sensor setting
6.8.1 PAS sensor direction setting
P8 is the PAS sensor setting. run is the PAS sensor direction setting. run-F is front direction and run-b is opposite direction.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and enter into 6.8.2 PAS sensor sensitivity setting interface.
[Diagram showing PAS sensor direction setting interface]
6.8.2 PAS sensor sensitivity setting
SCN is the PAS sensor sensitivity setting. The adjustable range is: 2-9. 2 is the highest level sensitivity while 9 is the lowest.
Press the +/- to select the parameter and press ⓘ to save the parameter setting and enter into 6.8.3 PAS magnets number setting interface or long press ⓘ to return to the personalized parameter setting interface.
[Diagram showing PAS sensor sensitivity setting interface]
6.8.3 Number of pedal assist sensor magnets setting
PR5 is the pedal assist sensor magnets setting. The adjustable range is: 5-31.
Press the +/- to select the parameter and press ⓘ to save the parameter setting and to return to the personalized parameter setting interface.
[Diagram showing Pedal assist sensor magnets setting]
6.9 Throttle setting
6.9.1 Throttle 6KM/H walk boost setting
P9 is the throttle setting. HL is the throttle 6KM/H walk boost setting. HL-Y is to enable the walk boost and the speed will maintain at 6KM/H when using throttle. HL-N is to disable the walk boost and it can reach the max speed when using throttle.
Press the +/- to select the HL-Y and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
Press the +/- to select the HL-N and press ⓘ to save the parameter setting and enter into 6.9.2 Throttle Level setting interface or long press ⓘ to return to the personalized parameter setting interface.
[Diagram showing Throttle 6KM/H walk boost setting]
6.9.2 Throttle level setting
HF is the throttle Level setting. HF-Y is to enable the throttle level. When using the throttle, the max speed depends on the throttle level. (0~3, 1~3, 0~5, 1~5, 1~7, 0~7, 0~9, 1~9) HF-N is to disable the throttle level. The speed is independent with the throttle level and can reach the rated max speed.
Press the +/- to select the parameter and press ⓘ to save the parameter setting and to return to the personalized parameter setting interface.
[Diagram showing Throttle level setting]
6.10 Power-on password setting
PA is the power-on password setting. The power-on password is not activated by default but users can activate it from setting PSd-y. The factory default password is 1212. Users can set other four-digit password. Please keep the password in mind after changing it, otherwise you will not be able to use the display.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter. PSd-y means the power-on password is activated while PSd-n is off. Press ⓘ to confirm the mode and enter the state of setting the four digits power-on password or exit to the personalized parameter setting interface.
[Diagrams showing Power-on Password OFF and Activated interfaces]
In the password setting mode, the adjustable digit will flash. Press the +/- to select the parameter and press ⓘ to save the numbers and go to the next digit setting. Long press ⓘ to save the parameter setting and return to the personalized parameter setting interface after finish setting the four digits in turn.
[Diagram showing Power-on password setting interface]
6.11 Auto Sleep Time Setting
Pb is the auto sleep time setting. To save the battery power and reach higher range, this display will be turned off after it has not been used for a time. The adjustable range is: 1~60min, 00 means no auto shutdown. The factory default setting is 10 minutes.
Press Ⓟ to enter the parameter changing state. Press the +/- to select the parameter and press ⓘ to save the parameter setting and return to the personalized parameter setting interface.
[Diagram showing Auto Power Off Time Setting Interface]
Error Code Definition
Schedule 1: Error Code Definition
YL-01, YL-02 Error codes
Error code | Definition | Error code | Definition |
---|---|---|---|
E001 | Controller failure | E004 | Throttle failure |
E002 | Communication failure | E005 | Brake failure |
E003 | Hall failure | E006 | Motor phase failure |
YL-05, KDS, YL-J Error codes
Error code | Definition | Error code | Definition |
---|---|---|---|
E021 | Current failure | E024 | Hall failure |
E022 | Throttle failure | E025 | Brake failure |
E023 | Motor phase failure | E030 | Communication failure |
Schedule 2: Pedal assist level default ratio value
Level selection | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
---|---|---|---|---|---|---|---|---|---|
0-3/1-3 | 50% | 74% | 92% | - | - | - | - | - | - |
0-5/1-5 | 20% | 40% | 60% | 80% | 100% | - | - | - | - |
0-7/1-7 | 40% | 50% | 60% | 70% | 80% | 90% | 96% | - | - |
0-9/1-9 | 25% | 34% | 43% | 52% | 61% | 70% | 79% | 88% | 96% |
Safety
These safety precautions are provided for your benefit to protect you and those around you. Please read and follow them carefully to avoid unnecessary injury, damage to the product, or damage to other property.
Battery
CAUTION
- Do not throw the battery into a fire. Do not overheat the battery.
- Do not connect the battery to other appliances other than your battery.
- Use only the specified charger to charge the battery.
- Do not take apart or modify the battery.
- Do not connect positive and negative terminals by using metallic objects.
(Electrolyte leakage, overheating and/or rupture may result in this type of abuse.)
Battery Charger
CAUTION
- Do not take apart or modify the charger.
- Do not subject the charger to shocks, e.g. by dropping. Keep the charger away from water.
- Do not touch the charger with your skin for long periods during charging. Burning of the skin may result, as external temperature of the charger during charging may become 40C~60C(104F~140F).
- Do not cover the charger or place objects on it. Overheating, fire or electric shock may result.
- Place the charger firmly on a flat dry surface.
- Using the charger upside-down or stretching the cable tight may result in malfunction, fire or electric shock.
- Do not short-circuit the terminals by using metallic objects. Overheating, fire or electric shock may result.
WARNING
- Keep the battery away from water. Pouring water on the battery may result in short-circuit, overheating or permanent damage of the battery.
- Do not submerge the battery. Soaking the battery in water may cause irreparable damage.
WARNING
- Do not apply pressure to the cable or the plug. Placing the cable tightened between a wall and a window frame, or placing heavy objects on the cord or the plug may result in electric shock or fire.
- Be sure to insert the plug securely into a wall socket. Electric shock and overheating may result, causing fire.
- Do not use the charging plug and/or the power source Plug when they are dirty, wet or dusty. Insulation failure due to moisture absorbed in the dust may result, causing fire. Pull out the power source plug and clean it with a dry cloth.
- To remove a cable from a socket, pull the plug, not the cable. Always pull the charging cable gently.
- Do not touch the plug with wet hands. Electric shock may result.
- Keep out of reach of children or pets. Electric shock or injury may result.
- Do not attempt to use another maker or model's charger to charge the battery. Overheating, fire or electric shock may result.
- Do not rotate the pedals when charging the battery while it is mounted on the bicycle. The cord may twist around the pedal or the crank, and the damage to the plug may result, causing electric shock or fire.
- Do not apply voltage over the rated value to the charger. Do not use sockets, correctors and other wiring devices with a power source other than standard rated voltage (AC110-240 volts) power supply. Overheating, fire or electric shock may result.
- Do not use damaged components such as charge case, power cord, plug etc. Electric short, short-circuit or fire may result.
Trouble Shooting
As one or more causes of failure might lead to the failure phenomenon, you should find out the true cause(s) and then take the appropriate solution(s) to rectify the problem. In case of doubt, please consult a qualified technician for service, repairs or maintenance.
Failure Phenomena | Causes of Failure | Solutions |
---|---|---|
Can't turn on the e-bike | Battery is off | Turn on the battery |
The Battery is out of power | Fully charge the battery | |
Battery aging or damaged | Replace the battery | |
Poor contact of display line | Reconnect the display | |
Failure of controller | Replace the controller | |
Failure of switch | Replace the switch | |
Pedal assist doesn't work | Failure of speed sensor | replace speed sensor |
Gear doesn't work well | Adjust rear derailleur | |
Brake doesn't work well | Adjust brake caliper or disc | |
Display doesn't light on | Reconnect the display line | |
Battery's voltage is too low | Fully charge the battery | |
Throttle governing bar is damaged | Replace the throttle governing bar | |
Poor contact of the controlling line | Replace the spring | |
Can't adjust the speed / Speed is less than 10km/h | Spring failure or being locked | - |
Inadequate tire pressure | Inflate tire with appropriate air pressure | |
Failure of charger | Repair the charger | |
The battery cannot be fully charged | Examine and repair the controller | |
e-Bike's mileage is obviously inadequate after fully charged | Failure of controller | Replace the controller |
Battery aging or battery damaged | Replace the battery | |
e-Bike has not been well assembled | Re-adjust the e-Bike | |
Too much upgrade road | Boost the e-Bike by manpower | |
Strong wind | Warm the battery above 0°C (32°F) | |
Bad road | - | |
Overweight | - | |
Too many braking times | - | |
Temperature is too low | - | |
Wheel hub stop running after switching on the power | The connection of battery is loosen. | Re-connect the battery |
Poor contact of controlling line | Replace the connection line | |
The connection of wheel hub is loose or damaged | Replace the battery's protective board with a new one | |
The protective board of the battery is broken | - |
Contact Information
Company: Guangzhou Weitianlan E-commerce Trade Co., Ltd.
Address: Room 202, No.4, Ivgang Fifth Street, Huadu District, Guangzhou, Guangdong, china
Email: support@vitilanebike.com
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