Quick Start Guide
Resilience Gateway
Non-Cellular Models: ACM7004-2, ACM7004-2-M, ACM7008-2, ACM7008-2-M, ACM7004-5
The Opengear logo, a stylized 'O' with swooshing lines, is displayed, followed by 'opengear' and 'A DIGI COMPANY'.
An image shows the front panel of the Opengear Resilience Gateway with labels for NET1, NET2, Serial Ports, and Power. The ACM7004-5 model has a single NET1 port (Ethernet/SFP) and a 4-port Ethernet switch (NET2) on the back.
1. REGISTER
Register your product: https://opengear.com/product-registration
For licensing information and access to source code, visit: https://opengear.com/software-licenses
2. WHAT'S IN THE BOX?
The following components are typically included:
- NET1 & NET2 ports
- Serial Ports
- Power connection
- RJ-11 port (on specific models)
Images display the rear panels of ACM/7004-5 and ACM/7008-5-M models, highlighting NET1, NET2, Serial, USB, and RJ-11 ports. Another image shows various accessories including power adapters, cables, serial adapters, and mounting hardware.
For the complete list of what's inside the box, visit: https://opengear.com/products/remote-site-gateway#inside
After opening the box: DO NOT POWER ON RIGHT AWAY
3. ASSEMBLE
If free-standing, attach the adhesive-backed rubber feet. If rack-mounted, attach the rack kit.
If you have an ACM7004-2-M or an ACM7008-2-M, plug an RJ-11 cable into the front-facing RJ-11 port to connect to the built-in V.92 modem.
Connect the NET1 port to your network. The NET2 port is inactive by default. Refer to the User Manual for instructions to activate it.
NOTE: 7004-5 models have a single uplink port 1 x Ethernet/SFP (NET1) as well as a 4-port Ethernet switch (NET2) on the back of the unit.
Connect other devices to the serial and USB ports.
Plug in the 12V DC power supply.
4. LOG IN
Browse to 192.168.0.1 (subnet mask 255.255.255.0) with a computer on the same LAN as the console server. The device will also obtain a DHCP address.
NOTE: The device has a self-signed SSL certificate. Untrusted connection errors may appear. Click through the errors to the login page.
An image shows the Opengear login screen with fields for Username and Password/Passcode, and a Submit button.
Log in with username root and password default. Click Submit.
The welcome screen appears with a list of basic configuration steps.
5. CHANGE ROOT PASSWORD
Click Serial & Network > Users & Groups.
Click Edit next to the root user. On the Edit an Existing User page, enter and confirm your new password.
An image displays the 'Edit an Existing User' page, showing fields for Username, Description, Password, and Confirm Password.
Scroll to the bottom of the page and click Apply.
6. OPTIONAL: CHANGE IP SETTINGS
DHCP is enabled by default. If desired, you can set a static IP.
Click System > IP. Under the Network Interface tab, change the Configuration Method to Static IP.
An image shows the 'Serial & Network: Users & Groups' interface, with the 'Edit an Existing User' section visible.
7. CHANGE ACCESS & FIREWALL SETTINGS
The console server's firewall controls which protocols and services can access which ports and devices. By default, the firewall only allows HTTPS and SSH access. To change settings, click System > Services and click the Service Access tab.
An image displays the 'System: Services' page, showing the 'Service Access' tab with options to enable services for different network interfaces.
To permit IP access between devices on the network or management LAN, click System > Firewall. Click on the Forwarding & Masquerading tab, make any changes, and click Apply.
8. CONFIGURE NET1 AND NET2
Select System > IP. For NET1, click Network Interface and choose either DHCP or Static. For NET2, click Management LAN Interface. Uncheck Deactivate this network interface to activate NET2. For Configuration Method, choose DHCP or Static.
If you choose Static, enter an IP Address and Subnet Mask for the NET2 interface. If using OOB, these should correspond to your management network.
9. CONFIGURE SERIAL & USB DEVICES
Click Serial & Network > Serial Port. Click Edit to modify a specific port.
| Serial & Network: Serial Port | |||||||
| Port # | Label | Connector | Mode | Logging Level | Parameters | Flow Control | |
| 1 | Port 1 | RJ45 | SDT (root) | 3 | 115200-8-N-1 | None | Edit |
| 2 | catalystswitch | RJ45 | Console (SSH, Web Terminal) | 3 | 9600-8-N-1 | None | Edit |
| 3 | Port 3 | RJ45 | Console (SSH, Web Terminal) | 0 | 115200-8-N-1 | None | Edit |
You can modify common settings including Baud Rate, Parity, Data Bits, Stop Bits, and Flow Control as well as port connection settings including SSH, Telnet, Web Terminal, and RFC2217.
Click Apply to save any modified settings.
10. ADD USERS AND GROUPS
To add a new user, click Serial & Network > Users & Groups. Scroll to the bottom of the page and click Add User.
Enter a Username and enter and confirm a Password. Select the appropriate groups and scroll down to choose the Accessible Ports the user is allowed to access.
An image shows the 'Serial & Network: Users & Groups' page with the 'Add a New user' section.
NOTE: You should create a new administrative user rather than continuing as the root user. To do so, add a new user to the admin group with full access privileges. Log out and log back in as this new user for all administrative functions.
To create a new group, click Serial & Network > Users & Groups. At the end of the list of existing groups, click Add Group.
Enter a new group name in the Groups field. Select any appropriate Roles, Hosts, Ports, and RPC outlets.
An image shows the 'Serial & Network: Users & Groups' page with the 'Add a New group' section.
11. ACCESS DEVICE CONSOLES
Your console server is now ready to access device consoles on your network, depending on the protocols you chose in Step 9.
SSH:
- To connect to the pmshell chooser menu, SSH to the console server and log in appending :serial to your username, e.g. root:serial.
- To connect to a given console, SSH to the console server and login adding the port number or port label to your username, e.g. root:port02 or root:MyRouter.
- To connect directly to a given port, SSH to the console server at TCP port 3000 + the port number, e.g. 3002 for serial port 2.
Telnet:
Telnet to the console server at TCP port 2000 + the port number, e.g. 2002 for serial port 2.
Web Terminal:
For console access using your browser, click Manage > Devices > Serial and click the port's Web Terminal link.
LIGHTHOUSE CENTRALIZED MANAGEMENT
Lighthouse is a powerful tool that simplifies the way you manage your out-of-band network through a single pane of glass. Better control and visibility provides 24/7 resilient access to your connected IT infrastructure.
Lighthouse features:
- Centralized scalable administration and automation of nodes
- Easy to maintain user groups and permissions
- Secure accessibility for all connections using Lighthouse VPN
- Responsive UI designed and built for NetOps
- Integrated RESTful API
"Deployment is made very easy as Lighthouse learns about attached devices during node enrollment and will dynamically update itself as new devices attach." - Network Computing Magazine Product Review - Dec 2017
An image shows a computer screen and a smartphone displaying the Lighthouse management interface.
Ready to learn more?
Visit lighthouse.opengear.com to download a free evaluation of Lighthouse (up to 5 nodes) and to learn more about Opengear's Centralized Management solutions.
