Sonos Arc Ultra

Overview

The Sonos Arc Ultra soundbar, featuring Sound Motion technology, delivers superior clarity, depth, and dimension for your home entertainment.

• Next-level immersion

  With an all-new acoustic architecture powered by 14 Sonos-engineered drivers and advanced technologies like Sound Motion, Arc Ultra fills every inch of the room and precisely places sounds all around you.

• The only soundbar with Sound Motion

  Sound Motion, a significant breakthrough in audio engineering, allows Arc Ultra to pack unprecedentedly clear, deep, and balanced sound into a sleek design.

• Experience Dolby Atmos like never before

  Dolby Atmos provides a 9.1.4 spatial audio experience. Enhance it further with a Sonos Sub and Era 300 rear speakers for unparalleled surround sound.

• Ultra-clear dialogue

  Arc Ultra maximizes center channel performance for vocal clarity. Use the Speech Enhancement feature in the Sonos app to make dialogue even clearer.

• Effortless setup and control

  Connect the included HDMI cable to your TV and power it up. Complete setup via the Sonos app. Control is available through your TV remote, the Sonos app, touch controls, Sonos Voice Control, and Amazon Alexa.

Controls and Lights

The Arc Ultra features intuitive controls and status indicators.

Playback Controls

• Play/Pause: Tap to play or pause audio.
• Group: When another Sonos speaker is streaming, press and hold Play/Pause (approx. 1 second) to sync content.
• Sound Swap: When another Sonos speaker is streaming, press and hold Play/Pause (approx. 2 seconds) to stop streaming from the other speaker and start on Arc Ultra.

Volume Controls

• Volume Up: Slide right or tap the '+' icon.
• Volume Down: Slide left or tap the '-' icon.
• Note: When music is playing, press and hold '+' or '-' to quickly change volume.

Music Navigation (Music Only)

• Next Song: Press '>'.
• Previous Song: Press '<'.
• Note: Skipping is not available for radio stations.

Voice Control

Press the voice services icon ? to toggle voice services on or off.

• Indicator light on: Voice control is available.
• Indicator light off: Voice control is off.
• Note: The microphone switch on the back connector panel must also be turned on for voice services.

Status Light

The status light indicates the product's state, such as WiFi or Bluetooth connection, and signals errors. It also provides feedback when buttons are pressed or commands are sent.

Connector Panel

The Arc Ultra features several ports for connectivity:

1. HDMI port: Connect to your TV's HDMI eARC or ARC port using the included HDMI cable. For TVs without eARC/ARC, use the Sonos Optical Audio Adapter (sold separately) with the HDMI cable to connect to your TV's optical port.
2. Bluetooth button: Used to pair a new Bluetooth device. Turn on Bluetooth on your device, then press and hold the button on Arc Ultra (approx. 2 seconds) until the status light blinks blue. Select "Arc Ultra" in your device's Bluetooth settings. A solid blue light indicates a successful connection.
3. Ethernet port: For connecting to a router, computer, or NAS device via an Ethernet cable (optional).
4. Microphone switch: Toggles all product microphones on or off. When off (down), microphone-enabled features like Trueplay and voice services are unavailable. When on (up), they are available. Note: Both the microphone switch and the voice services indicator light must be on for voice services.
5. AC power (mains) input: Use only the included power cable. Ensure it is firmly inserted until flush with the speaker. Using a third-party power cord may void your warranty.

Placement

For optimal performance, Sonos recommends the following placement for your Arc Ultra soundbar:

• Place on a stable, horizontal surface. Do not place vertically or on its side.
• Avoid enclosing it in a cabinet or corner.
• Ensure the controls are facing upwards.
• For best sound quality, position it in front of and below your TV, or mount it above your TV.
• If placed below the TV, maintain at least 4 inches (10 cm) of space between the soundbar and the TV.
• Position the front of the soundbar as close to the edge of the surface as possible.

Connect the Cables

Follow these steps to connect your Arc Ultra:

1. Connect the power cable to Arc Ultra and plug it into a power outlet.
2. Connect the included HDMI cable to Arc Ultra. If using an Ethernet cable, connect it as well.
3. Connect the other end of the HDMI cable to your TV's HDMI ARC or eARC port.
4. If your TV does not have an HDMI ARC or eARC port, connect the HDMI cable to your TV's optical port using the Sonos Optical Audio Adapter (sold separately). Follow these steps for the adapter:
   1. Remove the protective cap from the optical adapter.
   2. Attach the optical adapter to the HDMI cable.
   3. Connect the optical adapter to your TV's optical digital OUT port.
   4. Note: Ensure the adapter is correctly aligned before plugging it in, as incorrect insertion may cause damage.

Wall Mount

The Sonos Arc Ultra Wall Mount (sold separately) allows for wall mounting above or below your TV. Sonos recommends:

• Maintain at least 4 inches (10 cm) of space between the mounted soundbar and your TV.
• Ensure the controls are facing upwards.
• Keep both ends of the soundbar at least 1 inch (2.5 cm) from walls or obstructions.

Note: Arc Ultra is also compatible with the Sonos Arc Wall Mount.

Contents of Wall Mount Kit:

• Sonos Arc Ultra Wall Mount bracket
• Positioning guide (may resemble packing material)
• 2 knobs
• 6 wall anchors
• 6 screws

Wall Material and Pre-Drill Sizes:

Installation Steps:

1. Use the wall mount bracket to mark screw locations. Align the top edge with the bottom of your TV, ensuring about 5.5 inches (14 cm) between the bracket and the TV. Mark locations and remove the bracket.
2. If using wall anchors, drill pilot holes with a 5/16 in / 8 mm drill bit and insert anchors. Do not use anchors for wood or plastic.
3. Position the bracket over the marked locations, using a level for accuracy. Use a Phillips-head screwdriver or power drill to attach the bracket to the wall, ensuring arrows in the center point up.
4. Screw the 2 knobs (thumb screws) into the back of the soundbar until fully tightened.
5. Connect the power and HDMI cables to the back of the soundbar. Ensure the HDMI cable is connected to the TV's HDMI ARC or eARC port if connecting to the TV at this time.
6. Slide the soundbar down onto the wall bracket, ensuring the knobs fit into the slots. Verify touch controls are facing up and the soundbar is securely seated.

Home Theater

Expand your Sonos system by adding compatible Sonos speakers that connect via WiFi. Use the Sonos app to configure your home theater and set up features.

1. Place compatible Sonos products around your room.
2. Set up your Sonos products in the Sonos app if you haven't already.
3. In the Sonos app, go to System Settings ⚙️ and select your Arc Ultra.
4. Select "+ Connect Sub" or "+ Set up Surrounds" to add components.

Home Theater Settings:

Adjust home theater settings via the Sonos app:

1. Go to System Settings ⚙️.
2. Select the room.
3. Navigate to Home Theater.

Product Settings

Customize your Arc Ultra settings using the Sonos app:

Trueplay™

Trueplay™ tuning measures room acoustics and fine-tunes your Sonos speaker for optimal sound. It is compatible with iOS and Android devices.

In the Sonos app:

1. Go to System Settings ⚙️.
2. Select your Arc Ultra from the product list.
3. Navigate to Sound and select Trueplay.

Microphone and Voice

Control microphones on Arc Ultra in two ways:

• A universal microphone switch on the back turns all microphones on/off.
• A voice services button on top toggles voice services on/off without affecting microphones needed for Trueplay™ and other features.

Voice Service Status:

• Both on: Voice control and all microphone-enabled features are available.
• Both off: Voice control and all microphone-enabled features are unavailable.
• Universal switch on, voice services light off: Trueplay™ and other microphone-enabled features are available, but voice control is off.

Voice Control Options:

Add Sonos Voice Control or your preferred voice assistant for hands-free control.

Note: Download the voice assistant's app before adding it to your Sonos system.

To add voice control in the Sonos app:

1. Go to System Settings ⚙️.
2. Select Manage.
3. Select "+ Add a voice assistant".

Sonos Voice Control:

Play music and control your system with hands-free ease and privacy, starting with "Hey Sonos." Example commands:

• Group products: "Hey Sonos, group the living room and dining room."
• Start a playlist: "Hey Sonos, play 'Cooking tunes.'"
• Save a favorite: "Hey Sonos, add this song to my favorites."

Amazon Alexa:

Before setup, enable the Sonos skill in the Alexa app. Alexa and Sonos Voice Control can be added to the same product.

Specifications

Audio

Details & Dimensions

Power & Connectivity

What's in the box?

• Sonos Arc Ultra Product
• Power cable: 6 ft (2 m)
• HDMI cable: 4.9 ft (1.5 m)
• Documentation: Quickstart Guide and legal/warranty information

Requirements

• WiFi: Internet connection required.
• Power source: Nearby electrical outlet.
• Sonos app: The latest generation running on a compatible device.

Important Safety Information

1. Read and keep these instructions.
2. Heed all warnings and follow all instructions.
3. Do not use near water.
4. Clean only with a dry soft cloth; household cleaners can damage the finish.
5. Do not block ventilation openings; install according to manufacturer instructions.
6. Do not install near heat sources.
7. Protect the power cable from being walked on or pinched, especially at plugs and exit points.
8. Only use manufacturer-specified attachments/accessories.
9. Unplug during lightning storms or when unused for extended periods.
10. This product has no user-serviceable parts. Do not open or attempt repair; refer servicing to qualified Sonos personnel. Servicing is required for damage (e.g., damaged cable/plug, liquid spills, objects fallen into apparatus, exposure to rain/moisture, abnormal operation, drops).
11. The Mains plug should be readily accessible for disconnection.
12. Warning: To reduce fire or electric shock risk, do not expose to rain or moisture.
13. Do not expose to dripping or splashing; do not place liquid-filled objects on the apparatus.