U-COM 3 User Manual
1. ABOUT
1.1 Product details
The U-COM 3 system includes:
- Right speaker (2-way connector)
- Left speaker (2-way connector)
- Wired microphone for full-face helmet
- Boom microphone for flip-up & jet helmet
- Intercom unit with controls: Music & Volume +, Phone & Volume -, Battery status LED, Charging LED, DC Power, Charging & Firmware Upgrade Port.
- Microphone (2-way connector)
1.2 Package contents
The package includes:
- A) Main unit
- B) Data/charge cable USB type C
- C) Main unit bracket
- D) Main unit Velcro
- E) Main unit adhesive
- F) Boom microphone
- G) Wired microphone
- H) Boom microphone Velcro
- I) Wired microphone Velcro
- L) Boom microphone foam cover
- M) Speakers
- N) Spacers for speakers
- O) Speakers Velcro
- P) Boom microphone holder
2. HOW TO INSTALL
2.1 Install main unit
The main unit can be installed using:
- Hook and loop fasteners
- Double-sided adhesive tapes
- Clamp
Installation of speakers and microphone involves connecting them to the main unit.
3. GETTING STARTED
Basic operations:
- Power on: Press once.
- Power off: Press and hold for 5 seconds.
- Volume increase: Press once.
- Volume decrease: Press once.
- Charging: Connect via USB-C. Charging for 30 minutes provides 6 hours of intercom talk time. Use any USB charger with FCC, CE, IC or local approval. Compatible with 5V DC input USB devices.
4. PAIRING WITH OTHER BLUETOOTH® DEVICES
Pairing enables devices to recognize and communicate with each other. U-COM 3 can be paired with mobile phones, GPS Satnav, and TFT motorcycle multimedia systems.
4.1 Pairing with Mobile phone / TFT systems
- Enable Bluetooth® on your phone.
- With U-COM 3 on, press and hold the central button for 10 seconds until the LED is blue to enter the settings menu.
- Press the MUSIC button once to start phone pairing mode.
- Search for new Bluetooth® devices on your phone.
- Select “U-COM 3 vx.x” from the available devices.
- If prompted, enter PIN code 0000.
- U-COM Voice guide will confirm successful pairing.
- Confirm any additional authorization requests from your smartphone.
Note: The primary phone has priority over the second phone for simultaneous call reception.
4.2 Second mobile phone pairing
- Enable Bluetooth® on your second phone.
- With U-COM 3 on, press and hold the central button for 10 seconds to enter the settings menu.
- Press the MUSIC button twice to activate second mobile phone pairing mode.
- Search for new Bluetooth® devices on the phone.
- Select “U-COM 3 vx.x” from the available devices.
- If prompted, enter PIN code 0000.
- UCOM Voice guide will confirm successful pairing.
- Confirm any additional authorization requests.
Note: An alternative pairing method for the first phone involves pressing the MUSIC and CENTRAL keys simultaneously while the unit is off, until the red/blue LED flashes.
4.3 GPS Pairing
- Enable Bluetooth® on your GPS device.
- With U-COM 3 on, press and hold the central button for 10 seconds to enter the settings menu.
- Press the MUSIC button 5 times to activate GPS pairing mode.
- Search for new Bluetooth® devices on the GPS.
- Select “U-COM 3 vx.x” from the available devices.
- If prompted, enter PIN code 0000.
- UCOM Voice guide will confirm successful pairing.
- Confirm any additional authorization requests.
4.4 Advanced Selective Pairing: Hands-Free or A2DP Stereo
This allows separating Bluetooth® profiles (Hands-Free or A2DP Stereo) for connection with two devices.
- 4.4.1 Phone Selective Pairing - Hands-Free Profile: Execute in the Configuration Menu.
- 4.4.2 Media Selective Pairing - A2DP Profile: Execute in the Configuration Menu.
5. MOBILE PHONE USAGE
5.1 Making and Answering Calls
- Incoming call answer: Press once.
- End call: Press and hold for 2 seconds.
- Reject incoming call: Press and hold for 2 seconds.
Note: GPS navigation voice prompts are not heard during a phone call.
5.2 Siri and Google Assistant
Press the PHONE button for two seconds to access Siri or Google Assistant.
5.3 Speed Dialing
Up to 3 telephone numbers can be stored as speed dials via the UNITE APP or INTERPHONE Device Manager.
- 5.3.1 Using preset speed dial numbers: Activate speed dial via the Speed Dial menu. Navigate using MUSIC and PHONE buttons, and select with the CENTRAL button.
6. MUSIC
6.1 Playing Music with Bluetooth® Devices
U-COM 3 supports A2DP profile for playing music from Bluetooth® devices.
- Music play: Press once.
- Music pause: Press and hold for 2 seconds.
- Next track: Press once.
- Previous track: Press once.
6.2 Music sharing
Share music with another U-COM unit during a two-way intercom conversation. Both units can control music playback. Music sharing cannot be activated simultaneously with an intercom conversation.
To start/stop sharing, activate intercom conversation first, then press the PHONE button for 3 seconds.
7. BLUETOOTH® INTERCOM
7.1 Intercom pairing
U-COM 3 can be paired with up to 3 other UCOM or Sena units.
Pairing process:
- Press and hold the center (intercom) button on both units for 5 seconds until the voice prompt “intercom pairing” is heard and the light flashes red.
- After a few seconds, units will be paired and intercom communication will start. The light on both units will flash blue twice.
- Repeat the process for additional units (e.g., A and C, then A and D).
7.2 Two-way Intercom Conversation
Communication can be started by pressing the INTERCOM button (center button):
- Connect to unit D: Press once.
- Connect to unit C: Press twice.
- Connect to unit B: Press three times.
7.3 Old Interphone Series
Pair previous Interphone series devices by pressing the INTERCOM and TELEPHONE buttons for 5 seconds. Then start pairing mode on the second unit.
7.4 Anycom
Allows intercom conversations with other intercom brands. Can pair with one non-Interphone device at a time. Intercom distance depends on the paired device's performance. Pairing with a non-Interphone device disconnects any previously paired second mobile phone.
Pairing process:
- With U-COM 3 on, enter the configuration menu by pressing the central button for 10 seconds until the LED turns blue.
- Press the PHONE button 3 times to activate ANYCOM pairing mode.
- Set the non-Interphone intercom to Phone pairing mode.
8. FUNCTION PRIORITY AND FIRMWARE UPGRADES
8.1 Function Priority
Intercom prioritizes connected devices in the following order:
- Phone (highest)
- Bluetooth® Intercom
- Bluetooth® stereo music (lowest)
Lower priority functions can be interrupted by higher priority functions (e.g., music by intercom, intercom by incoming call). Priority can be reversed via the APP or device manager.
8.2 Firmware Upgrades
Firmware can be upgraded using the Device Manager utility (available for PC/MAC at www.interphone.com). Connect the headset via USB-C cable to your computer, start Device Manager, and follow instructions. The Interphone Unite APP can check firmware versions but cannot perform upgrades.
9. CONFIGURATION SETTING
9.1 Headset Configuration Setting
Enter the settings menu by pressing and holding the central button for 10 seconds until the LED turns blue.
Navigate settings by pressing the MUSIC or PHONE button. Confirm options by pressing the CENTER button.
Menu options:
- Phone pairing
- Second Mobile Phone Pairing
- Phone selective pairing (HFP profile only)
- Media selective pairing (A2DP profile only)
- GPS pairing
- Delete all pairings
- Anycom pairing
- Factory reset
- Exit
9.1.1 Delete all pairings
Deletes all Bluetooth® pairings stored on the device.
9.2 Device settings
Device settings can be changed via the Device Manager utility (www.interphone.com) or the Interphone UNITE app. The “Advanced Features” setting enables:
- Phone multiple speed dial
9.2.1 Speed dial
Assign phone numbers for quick dialing.
9.2.2 Unit Language
Select the device language, which is maintained after reboot.
9.2.3 Audio Equalizer (Default: Off)
Adjusts audio decibel levels for different frequency ranges:
- Balance: Adjusts all frequencies to the same volume (0 dB).
- Bass Boost: Increases bass range (20 Hz - 250 Hz).
- Mid Boost: Increases mid-range (250 Hz - 4 kHz).
- Treble Boost: Increases high range (4 kHz - 20 kHz).
9.2.4 VOX Phone (Default: Enable)
Allows answering calls by voice (e.g., saying “Hello” or blowing into the microphone). VOX phone is temporarily disabled during intercom connections. If disabled, calls must be answered by tapping the Center Button. This feature prevents accidental activation from wind noise.
9.2.5 VOX Intercom (Default: Disable)
Initiates intercom conversations by voice. Voice-initiated intercoms automatically terminate after 20 seconds of silence. Manually initiated intercoms must be terminated manually. If a voice-initiated intercom is manually terminated, voice initiation is temporarily disabled and requires a manual restart via the Center Button. This prevents repeated unintentional connections due to wind noise.
9.2.6 Bluetooth® Intercom Audio Multitasking (Default: Disabled)
Allows intercom conversations while listening to music or GPS instructions. Overlaid audio plays at reduced volume during intercom and returns to normal afterward. Requires headset power cycle for proper function. Works with headsets supporting this feature. Some GPS devices may not support it. Configurable via Audio Overlay Volume Management settings.
9.2.7 Audio Source Priority (Default: Intercom)
Reverses priority between Intercom and Music functions (refer to Chapter 8.1).
9.2.8 HD Intercom (Default: Enable)
Enhances two-way intercom audio quality to HD. HD Intercom is temporarily disabled in multi-way intercoms, reverting to normal quality. Intercom distance may be shorter with HD Intercom. Disabled when Bluetooth® Intercom Audio Multitasking is enabled.
9.2.9 HD Voice (Default: Enable)
Provides high-definition audio for phone calls, resulting in crisp and clear conversations. Three-Way Conference Phone Calls with Intercom Participants are not available if HD Voice is enabled. Check device manufacturer for HD Voice support. Active only when Bluetooth® Intercom Audio Multitasking is disabled.
9.2.10 Voice Prompt (Default: Enable)
Voice prompts for headset settings, battery level, and speed dial are always active.
10. TROUBLESHOOTING
For video tutorials and FAQs, visit www.interphone.com.
10.1 Fault reset
To reset the unit when the intercom is not working properly:
- Locate the Reset button at the bottom left of the Intercom button.
- Gently insert a paper clip into the hole and press down with light pressure. The headset will turn off.
Note: Resetting after an error does not reset intercom to factory settings.
10.2 Factory reset
Restores the headset to factory default settings:
With U-COM 3 on, enter the configuration menu by pressing the power key for 10 seconds (until the LED turns blue). Press the PHONE button twice to hear the “Factory reset” message. Press the CENTRAL button once to confirm. A voice announcement will confirm: “Reset headphones, goodbye.”
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