Snow Joe 24V Lithium-Ion Battery

Know Your 24V Lithium-Ion Battery

Read the owner's manual and safety rules carefully before using your battery. Compare the illustration below to the battery to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

Technical Data

*Compatible with most 24V iON+ tools. Visit snowjoe.com/xr8 for product compatibility.

Unpacking

Carton Contents

• Battery
• Manual and registration card

1. Carefully remove the battery and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new battery. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

WARNING! To reduce the risk of injury, the user must read and understand this operator's manual before using this product. Failure to follow all warnings and precautions may result in personal injury, or property damage.

Charging

WARNING! Use only with UL Listed/Certified Information Technology (Computer) Equipment certified by UL 60950-1, or Listed Class 2 Power Unit certified with UL 1310. Other unapproved source may cause hazard.

Using a USB-C to USB-A charging cable (not included), plug the smaller USB-C connector into the battery. Then plug the other end of the cable into an AC adapter (not included) for charging at an electrical outlet (Fig. 1).

The battery indicator LEDs will illuminate to indicate charging progress. All four LEDs will light up once the battery is fully charged, at which point unplug the battery from the charging cable.

NOTE: You may also use other USB ports such as those on computers, wall outlets and power banks to charge your battery.

Service + Support

If your Snow Joe® 24VBAT-XR8 Lithium Ion Battery requires service or maintenance, please call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model + Serial Numbers

When contacting the company or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the registration card. Copy these numbers into the space provided below.

Record the following numbers from the registration card of your new product:

Model #:

Serial #:

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this battery. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your battery. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe® to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Snow Joe® + Sun Joe® Customer Promise

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

Our Warranty

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Product Registration

Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

Who Can Seek Limited Warranty Coverage

This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

What Is Not Covered?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).