Snow Joe Sun Joe 24V-X2-TLR14 Cordless Tiller + Cultivator

Operator's Manual

IMPORTANT! Safety Instructions

All Operators Must Read These Instructions Before Use

Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.

General Safety WARNINGS!

Before using this cordless tool, carefully read and observe the safety rules and instructions listed below. Before starting work, make sure that you know how to stop the machine in case of an emergency. The incorrect use of this machine could cause serious injury. Keep these instructions in a safe place and on hand so that they can be consulted when required.

Notice the personal safety alert symbol ⚠️ used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that the operation requires special ATTENTION, CAUTION, and AWARENESS.

  1. Keep work area clean and well-lit – Cluttered, dark areas invite accidents.
  2. Replacement parts – When servicing this unit, use only identical replacement parts. Replace or repair damaged parts immediately.
  3. Keep children, bystanders, and pets away – All spectators, including pets, should be kept a safe distance away from the work area.
  4. Know your product – Know how to start and stop the machine. Be thoroughly familiar with the controls.
  5. Use the right tool – Do not use this machine for any job except that for which it was intended.
  6. Dress properly – Do not wear loose clothing or jewelry as such articles can become caught in moving parts. Wear a protective covering to contain long hair. Wearing rubber gloves and substantial non-slip footwear is recommended when working outdoors.
  7. Avoid accidental starting – Do not carry the garden tiller + cultivator with your finger on the switch.

⚠️ CAUTION! Moving parts will continue to run for several seconds after turning off the machine.

  1. Moving parts – Keep hands and feet away from moving parts. Keep guards in place and in proper working order.
  2. Do not force the tool – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
  3. Do not overreach – Keep proper footing and balance at all times.

If the tiller + cultivator strikes a foreign object, follow these steps:

  1. Use safety glasses – Also use safety footwear, snug-fitting clothing, protective gloves, hearing, and head protection.
  2. Remove the batteries - Remove the batteries from the tiller + cultivator when it is not in use, before servicing it, when changing accessories, and when performing any other maintenance task.
  3. Store idle tool indoors - When not in use, the tiller + cultivator should be stored indoors in a dry and high or locked-up place out of the reach of children.
  4. Maintain the tiller + cultivator with care - Keep the cutting edges sharp and clean for optimal performance and to reduce the risk of injury. Keep the handles dry, clean, and free from oil and grease. Follow the additional recommendations described in the maintenance section of this manual.
  5. Avoid dangerous environments – Do not use the tiller + cultivator in rain or in damp or wet locations. Do not operate the tiller + cultivator in gaseous or explosive atmospheres or use the tiller + cultivator near flammable or combustible liquids. Motors in these tools normally spark, and the sparks might ignite fumes.
  6. Stay alert – Watch what you are doing. Use common sense. Do not operate the tiller + cultivator when you are tired or under the influence of drugs, alcohol, or other medication.

© 2020 by Snow Joe®, LLC. All rights reserved. Original instructions.

17. Check for damaged parts

Before further use of the appliance, a guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function. Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect its operation. A guard or other part that is damaged should be properly repaired or replaced. Contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Training

Preparation

Operation

Stopping Work

Maintenance + Storage

Electric Safety

⚠️WARNING! Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

  1. Prevent unintentional starting. Ensure the switch is in the off-position before connecting with battery packs, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  2. Remove the battery packs from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  3. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  4. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
  5. When battery packs are not in use, keep them away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
  6. The motor housing remains hot for a short period after the machine is turned OFF. Allow the motor housing to cool completely before touching or storing near combustible material.
  7. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  8. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  9. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause explosion.
  10. Follow all charging instructions and do not charge the battery packs or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the batteries and increase the risk of fire.
  11. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  12. Do not modify or attempt to repair the appliance or the battery packs (as applicable) except as indicated in the instructions for use and care.

Battery + Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.

Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery packs can cause cell damage.

IMPORTANT! Analyses confirm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage.

⚠️WARNING! Use only approved replacement batteries; other batteries may damage the cordless tiller + cultivator and cause it to malfunction, which can lead to serious personal injury.

⚠️WARNING! Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

Do not modify or attempt to repair the appliance or the battery packs except as indicated in the instructions for use and care.

Have your battery packs serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.

⚠️CAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery packs only in the designated iON+ 24V lithium-ion charger. Other types of chargers present risk of fire, personal injury and damage. Do not wire the battery packs to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery packs.

NOTE: The safe temperature range for the battery is 41°F – 105°F (5°C – 40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.

⚠️WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

Information about the batteries

  1. The battery packs supplied with your cordless tiller + cultivator are only partially charged. The battery packs have to be charged completely before you use the tool for the first time.
  2. For optimum battery performance, avoid low discharge cycles by charging the battery packs frequently.
  3. Store the battery packs in a cool place, ideally at 77°F (25°C) and charged to at least 40%.
  4. Lithium-ion batteries are subject to a natural aging process. The battery packs must be replaced at the latest when their capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your tiller + cultivator, and therefore pose a safety risk.
  5. Do not throw battery packs into an open fire as this poses a risk of explosion.
  6. Do not ignite the battery packs or expose them to fire.

Information about the charger and the charging process

  1. Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
  2. Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
  3. Electrical plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodified plugs and matching outlets will reduce the risk of electric shock.
  4. Keep the battery charger, battery packs and the cordless tool out of the reach of children.
  5. Do not use the supplied battery charger to charge other cordless tools.
  6. During periods of heavy use, the battery packs will become warm. Allow the battery packs to cool to room temperature before inserting them into the charger to recharge.
  7. Do not overcharge batteries. Do not exceed the maximum charging times. These charging times only apply to discharged batteries. Frequent connection of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries inside the charger for days on end.
  8. Never use or charge battery if you suspect that it has been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suffered dangerous damage (exhaustive discharge).
  9. Charging batteries at a temperature below 41°F (5°C) will cause chemical damage to the cells and may cause a fire.
  10. Do not use batteries that have been exposed to heat during the charging process, as the battery cells may have suffered dangerous damage.
  11. Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
  12. Never fully discharge the battery packs (maximum recommended depth of discharge is 80%). A complete discharge of the battery packs will lead to premature aging of the battery cells.

Protection from environmental influences

  1. Wear suitable work clothes. Wear safety goggles.
  2. Protect your cordless tool and the battery charger from moisture and rain. Moisture and rain can cause dangerous cell damage.
  3. Do not use the cordless tool or the battery charger near vapors and flammable liquids.
  4. Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 41°F – 105°F (5°C – 40.5°C).
  5. Do not keep the battery charger in places where the temperature is liable to reach over 105°F (40.5°C). In particular, do not leave the battery charger in a car that is parked in the sunshine.
  6. Protect batteries from overheating. Overloads, overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.
  7. Store the charger and your cordless tool only in dry locations with an ambient temperature of 41°F – 105°F (5°C – 40.5°C). Store your lithium-ion battery packs in a cool, dry place at a temperature of 77°F (25°C). Protect the battery packs, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).
  8. Prevent the lithium-ion battery packs from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
  9. When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all instructions on the machine before attempting to assemble and operate.

SymbolsDescriptionsSymbolsDescriptions
?READ THE OPERATOR'S MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate.?Wear eye protection, breathing protection, and ear protection (i.e. safety goggles, dust masks, and ear defenders).
⚠️SAFETY ALERT – Indicates a precaution, a warning, or a danger.?️WARNING! Do not expose the unit to rain or wet conditions.
?Beware of foreign objects that could be thrown from the appliance. Keep bystanders a safe distance away from the work area.⚠️WARNING! Rotating parts may cause serious injury. Make sure the blades come to a complete stop before transporting the machine or before inspecting, cleaning, or conducting any other maintenance.
⛰️Work across slopes; never work up and down such surfaces.⏹️Inspect the work area prior to use and remove all objects that could be thrown by the appliance. If a hidden object is discovered while working, stop the engine and remove the object.
?Wear safety gloves during use to protect hands.?Wear safety footwear at all times to provide protection against objects that may accidentally fall on feet.
⏹️The rotating part will continuously run for several seconds after you turn off the machine.?Indoor use only. Only use battery charger indoors.

Know Your Cordless Tiller + Cultivator

Read the owner's manual and safety rules carefully before operating your cordless tiller + cultivator. Compare the illustration below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

Diagram Description: An illustration of the cordless tiller + cultivator with numbered callouts pointing to various parts.

Parts List:

  1. Safety lock button
  2. ON/OFF switch
  3. Right upper handle
  4. Left upper handle
  5. Upper handle frame
  6. Cable clip (2)
  7. Middle handle frame
  8. Middle handle knob + bolt (2)
  9. Lower handle frame
  10. Lower handle knob + bolt (2)
  11. Motor housing
  12. Battery compartment cover
  13. Battery compartment
  14. Tiller blades
  15. Wheel (2)
  16. Wheel adjustment knob
  17. Battery indicator
  18. Push button for battery indicator
  19. Push lock button
  20. iON+ 24V lithium-ion battery (24VBAT-LTE) featuring exclusive EcoSharp® technology (2)
  21. iON+ 24V lithium-ion dual-port charger (24VCHRG-DPC)
  22. Charger plug

Technical Data

Motor500 W BrushlessCultivating Width Max14 in. (36 cm)
Battery Voltage Max*48V D.C. (2 x 24V)Cultivating Depth Max7 in. (18 cm)
Battery Capacity2.0 Ah eachBlade4 steel 7 in. (18 cm) tilling blades
Battery Runtime Max13 min (excavates up to 270 sq ft of 4 in. dirt)No Load Speed180 rpm
Charger Input120V AC, 60 Hz, 160 WHeight Adjustment3 positions
Charger Output26V DC, 2.2 A (2 port)Weight (tiller + cultivator alone)23.4 lbs (10.6 kg)
Charge Time Max55 minWeight (with batteries installed)26.7 lbs (12.1 kg)

*Generates 48V max with two 24V lithium-ion batteries. Initial no-load voltage, per fully charged battery, peaks at 24V. Nominal voltage under typical load is 21.6V.

Unpacking

Carton Contents

1. Carefully remove the cordless tiller + cultivator and check to see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless tiller + cultivator. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suffocation risk!

Battery Pack Operation

The equipment is powered by two lithium-ion batteries. The battery packs are completely sealed and maintenance free.

⚠️WARNING! The cordless tiller + cultivator can only be powered by both of the batteries together. One battery cannot provide sufficient power to the tool. Make sure to use two batteries of the same voltage and the same capacity. Using the tool with batteries of different capacity will cause damage to the batteries.

⚠️WARNING! Before first use, the batteries require 55 min charge time to be fully charged. When the batteries are at low capacity, recharge for 55 min again before resuming operation.

Battery Charge Level Indicator

The battery packs are equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

LightsLight Indicators
Charge level button
The battery is at 30% capacity and requires charging
The battery is at 60% capacity and requires charging soon
The battery is at full capacity

NOTE: If the charge level button does not appear to be working, connect the battery to the charger and charge as needed.

NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells "recover" some of their charge after resting.

Charger Operation

⚠️WARNING! Charge only iON+ 24V lithium-ion battery packs with their compatible iON+ 24V lithium-ion charger. Other types of batteries may cause personal injury and damage.

To reduce the risk of electric shock, do not allow water to flow into the charger's AC/DC plug.

When to Charge the iON+ 24VBAT-LTE Lithium-Ion Batteries

NOTE: The iON+ 24VBAT-LTE lithium-ion battery packs do not develop a "memory" when charged after only a partial discharge. Therefore, it is not necessary to run down the battery packs before placing them into the charger.

Charging the Batteries

1. Open the battery compartment cover to expose the battery packs inside. Press the push lock buttons on the batteries to pull the battery packs out of the equipment (Fig. 1).

Fig. 1 Description: Illustration showing the battery compartment cover and the push lock button on the battery.

2. Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, insert the charger's plug into the electrical wall outlet. When you plug in the charger, two green lights will illuminate and stay green (Fig. 2).

Fig. 2 Description: Illustration of the charger with the power on indicator light illuminated green.

3. Place the battery packs into the charger by sliding the packs to lock them into position. When you insert the batteries into the charger, the two green lights will go off, and the red lights will illuminate to indicate that the batteries are charging (Fig. 3).

Fig. 3 Description: Illustration showing battery packs being charged, with red charging indicator lights illuminated and green fully charged indicator light.

4. When the charger lights turn green, the batteries are fully charged (Fig. 3).

NOTE: A fully discharged pack with an internal temperature in the normal range will fully charge in 55 min (between 32°F/0°C and 113°F/45°C).

5. If the light indicators do not come on at all, check that the battery packs are fully seated into the bay. Remove the battery packs and reinsert. If the problem persists, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

6. When charging is complete, remove the batteries from the charger by pressing the push lock buttons and sliding the batteries backward to unlock them from the charger (Fig. 4).

Fig. 4 Description: Illustration showing how to remove battery packs from the charger using the push lock button.

⚠️CAUTION! FIRE HAZARD. When remove the batteries from the charger, be sure to unplug the charger from the outlet first, then remove the batteries from the charger.

⚠️WARNING! This charger does not automatically turn off when the batteries are fully charged. Please take care not to leave the batteries in the charger. Switch off or unplug the charger at the mains when charging is complete.

7. Timely recharging of the batteries will help prolong the batteries' life. You must recharge the battery packs when you notice a drop in the equipment's power.

IMPORTANT! Never allow the battery packs to become fully discharged as this will cause irreversible damage to the batteries.

Charging a Hot or Cold Battery Pack

The green indicator lights on the charger base indicates that the battery packs' temperatures are outside the charging range. Once the packs are within the acceptable range, normal charging will take place and the red light will be continuous. Hot or cold battery packs may take longer to charge.

Assembly

Upper Handles Assembly

1. Separate the upper handle frame by removing the 4 screws. Retain the screws (Fig. 5).

Fig. 5 Description: Illustration showing the separation of the upper handle frame into front and rear pieces.

2. Fit the left upper handle and the right upper handle in the handle grooves of the upper handle frame rear piece. Make sure the holes are aligned (Fig. 6).

Fig. 6 Description: Illustration showing the left and right upper handles being fitted into the upper handle frame rear piece.

3. Put the handle frame front piece in place, inserting the 4 pegs into the holes on the handle frame rear piece (Fig. 7).

Fig. 7 Description: Illustration showing the handle frame front piece being aligned with the handle frame rear piece.

4. Join the assembly with the original 4 screws, as shown (Fig. 8).

Fig. 8 Description: Illustration showing the assembled upper handle frame.

Connect Handle Frames

1. Connect the upper handle frame assembly to the middle handle frame by 2 sets of handle knobs + bolts, as shown (Fig. 9).

Fig. 9 Description: Illustration showing the connection of the upper handle frame assembly to the middle handle frame using handle knobs and bolts.

2. Connect the upper handle frame + middle handle frame to the lower handle frame by the other 2 sets of handle knobs + bolts, as shown (Fig. 10).

Fig. 10 Description: Illustration showing the connection of the middle handle frame assembly to the lower handle frame.

NOTE: Make sure that the handle knobs are placed inside the handle frame. Otherwise they will affect the wheel adjustment system.

3. Clip on the cable clips to secure the cable.

Operation

Intended Use

The 24V-X2-TLR14 cordless tiller + cultivator is designed for small gardens and flower beds; this cordless tiller + cultivator effectively loosens and turns over new soil. It may also be used to mix coarse soil with fertilizer, peat, and compost. This product may not be used to till extremely dry or wet soil.

The use of this product in rain or wet conditions is prohibited.

For safety reasons, it is essential to read the entire instruction manual before first use and to observe all the instructions contained within this manual.

This product is intended for private domestic use only. It is not intended for any commercial trade use. It must not be used for any purposes other than those described.

Wheel Adjustment

⚠️WARNING! Always switch the product off and remove the batteries before making any adjustments.

1. The wheels can be adjusted to 3 different positions for better cultivating results (Fig. 11).

Fig. 11 Description: Illustrations showing the three wheel positions: Transport position, Work position 01, and Work position 02.

2. To adjust the wheel position, push the wheel adjustment knob while moving it to the slot for desired position; let go of the knob and make sure it locks into position (Fig. 12).

Fig. 12 Description: Illustration showing the wheel adjustment knob and how to adjust the wheel position.

Starting the Machine

⚠️WARNING! Rotating blades may cause serious injury. The blades will continue to turn for a few seconds after the tool has been switched OFF. Do not touch the rotating blades. Contact with hot components (i.e. motor housing, gear box, etc.) on the machine may cause burns. Allow the machine to cool before handling.

1. Open the battery compartment cover and slide both batteries in until they click to lock it into position, then close the battery compartment cover (Fig. 13).

Fig. 13 Description: Illustration showing how to insert batteries into the battery compartment.

2. To turn the tool ON, press and hold the safety lock button while squeezing the ON/OFF switch. Once the tool is running, release the safety lock button (Fig. 14).

Fig. 14 Description: Illustration showing the location of the safety lock switch and the ON/OFF switch.

⚠️WARNING! Do not place hands, feet, or any other part of the body or clothing near the rotating blades or any other moving part. The blades begin to rotate forward once the trigger switch is depressed. The blades continue to rotate until the trigger switch is released. Failure to avoid contact with the rotating blades could cause serious personal injury.

Fig. 15 Description: Diagram illustrating the recommended tilling pattern with overlapping rows.

3. To switch OFF, release the ON/OFF switch (Fig. 14).

Operating Tips

⚠️WARNING! In some countries, regulations define restrictions for use of such products, including the times and days when operation is permissible. Ask your community for detailed information and observe these regulations in order to preserve a peaceful neighborhood and avoid violating any local ordinances.

Tilling

Pay special attention when changing direction. Apply light pressure to the handle in order to lift the blades and facilitate the turn. Turn the product around using the wheels as a guide. Gradually release pressure on the handle and move the blades back to the ground.

⚠️WARNING! Stop the motor if the product strikes a foreign object. Switch the product off, remove the batteries, and let it cool completely. Inspect the product thoroughly for damage and have any damage repaired before restarting. Extensive vibration of the product during operation is an indication of damage. Immediately stop the motor and promptly inspect and repair the tool.

After Use

Care + Maintenance

The Golden Rules for Care

⚠️WARNING! Always switch the product off, remove the batteries, and let the product cool completely before inspecting, cleaning, or performing any other maintenance task.

⚠️WARNING! Only perform the repairs and maintenance work described in this manual. Any other work must be performed by a qualified technician.

General Cleaning

NOTE: Do not use chemical, alkaline, abrasive, or other aggressive detergents or disinfectants to clean this product as such substances might damage the tool's surfaces.

Cleaning the Underbody + Working Tool

⚠️WARNING! Wear safety gloves when working on or near the working tool. Use appropriate tools (e.g a wooden stick) when necessary; never use your bare hands!

⚠️WARNING! Unexpected blade movement may cause personal injury. Before servicing, repairing, or inspecting the unit, turn the motor OFF and remove the batteries. Wait for the blades to completely stop rotating before conducting inspection, cleaning, or maintenance.

Before and after each use, check the product and accessories (or attachments) for wear and damage. When necessary, only use identical replacement parts that are approved by the manufacturer.

⚠️WARNING! Contact with hot components (e.g. motor housing, gear box, etc.) on the machine may cause burns. Allow the machine to cool off before handling.

IMPORTANT!

NOTE: After each use, follow these steps to properly clean the unit:

  1. Remove soil, dirt, and foliage stuck in the blades, drive shaft, tool surface, and vents with a brush or dry cloth.
  2. Spray or rub biodegradable oil onto the blades.
  3. Clean soiled grips with a damp cloth.

Always inspect the machine for damaged and worn parts after each use. Check that safety features (i.e. labels, guards, etc.) are in place. Check that nuts, bolts, and screws are tight.

Changing the Blades

NOTE: The machine is fitted with four tilling blades that can easily be changed in pairs. Both of the steel blade pairs can be fitted on the left or right, as required. Always change both blade pairs at the same time to avoid imbalance and damage to the machine.

To replace the blades, follow the steps below:

  1. While standing on a flat and stable surface, switch off the unit and remove the batteries.
  2. Remove the hex bolts and the self-locking nuts, then remove the steel blades (Fig. 16).

Fig. 16 Description: Illustration showing the hex bolts and self-locking nuts securing the steel blades.

3. Clean the drive shaft with biodegradable oil (Fig. 17).

Fig. 17 Description: Illustration showing the drive shaft and placement of new blades.

4. Place the new blades onto the drive shaft so that the holes on the axles line up with the holes on the drive shaft (Fig. 17).

5. Insert the hex bolts through the holes and secure them with the self-locking nuts (Fig. 16).

IMPORTANT: The blades must be set in the correct turning direction. Note the way the old blades came off and replace the new ones exactly the same way.

Transportation

Repair

This product does not contain any parts that can be repaired by the consumer. Contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Storage

Battery + Charger Off-Season Storage

  1. Do not expose your battery packs or charger to water, rain or allow them to get wet. This could permanently damage the charger and the battery pack. Do not use oil or solvents to clean or lubricate your battery packs as the plastic casing can become brittle and crack, causing a serious risk of injury.
  2. Store the battery packs and charger at room temperature away from moisture. Do not store in damp locations where corrosion of terminals may occur. As with other battery pack types, permanent capacity loss can result if the pack is stored for long periods of time at high temperatures (over 120°F/49°C).
  3. iON+ 24VBAT-LTE lithium-ion battery packs maintain their charge during storage longer than other battery pack types. As a general practice, it is best to unplug the battery charger and remove the battery packs when they are not in use. Recharge the battery packs every 6 months to 60% capacity (2 lights on) during off-season storage to maintain optimal battery performance.

Recycling + Disposal

The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.

Battery Caution + Disposal

Always dispose of your battery packs according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.

⚠️CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.

⚠️WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

  1. Batteries vary according to device. Consult your manual for specific information.
  2. Install only new batteries of the same type in your product (where applicable).
  3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
  4. Do not mix old and new batteries.
  5. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
  6. Do not dispose of batteries in fire.
  7. Batteries should be recycled or disposed of as per state and local guidelines.

Service and Support

If your Snow Joe® 24V-X2-TLR14 cordless tiller + cultivator requires service or maintenance, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

Model and Serial Numbers

When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Record the following numbers from the housing or handle of your new product:
Model #: 24V-X2-TLR14
Serial #:

Optional Accessories

⚠️WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless tiller + cultivator. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless tiller + cultivator. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

ItemModel
1iON+ 24V 2.0 Ah Lithium-Ion Battery
Battery Charge Time Max: 24VCHRG-QC: 55 min | 24VCHRG-DPC: 55 min
Battery Runtime Max: 13 min (excavates up to 270 sq ft of 4 in. dirt)
24VBAT-LTE
2iON+ 24V 2.5 Ah Lithium-Ion Battery
Battery Charge Time Max: 24VCHRG-QC: 1 hr 10 min | 24VCHRG-DPC: 1 hr 10 min
Battery Runtime Max: 16 min (excavates up to 345 sq ft of 4 in. dirt)
24VBAT-LT
3iON+ 24V 4.0 Ah Lithium-Ion Battery
Battery Charge Time Max: 24VCHRG-QC: 1 hr 50 min | 24VCHRG-DPC: 1 hr 50 min
Battery Runtime Max: 25 min (excavates up to 540 sq ft of 4 in. dirt)
24VBAT
4iON+ 24V 5.0 Ah Lithium-Ion Battery
Battery Charge Time Max: 24VCHRG-QC: 2 hr 20 min | 24VCHRG-DPC: 2 hr 20 min
Battery Runtime Max: 31 min (excavates up to 680 sq ft of 4 in. dirt)
24VBAT-XR
5iON+ 24V Lithium-Ion Battery Quick Charger24VCHRG-QC
6iON+ 24V Lithium-Ion Dual-Port Battery Charger24VCHRG-DPC

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

SNOW JOE® + SUN JOE® CUSTOMER PROMISE

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it's important that you know what you can expect from us. That's why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe's authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:

Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:

This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

sunjoe.com

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TLR14 English Manual Adobe PDF Library 15.0 Adobe InDesign 15.1 (Macintosh)

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