Waterdrop Instruction Manual

Before Installation

Inspect the Package

Inspect the system to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please feel free to contact customer service for help:

TEL: +1-888-352-3558 (U.S.)

E-mail: service@waterdropfilter.com

Specifications

To achieve optimal performance, it is highly recommended to use the system within the operational parameters.

• The battery life was tested under the conditions of 77°F(25°C) room temperature and 15 CUP usage per day. There may be differences in the results due to variations in usage frequency and environmental temperature. • If you are using well water as the source, please ensure that the feed water has been through a pre-filtration system. • The actual total amount of purified water will vary due to differences in water quality and usage environment in different locations.

Part List

A diagram shows the components of the water filtration system, including:

• Foot pad *4
• Brush
• Charging Port
• USB Type-C Cable
• Filter
• Front Filter Head
• Water Pumping Unit
• Water Tank Lid
• Water filling cap
• Display Screen
• Water Tank

NOTE: The product, user interface and other illustrations in the manual are schematics for reference only. Due to the update and upgrade of the product, there is a slight difference between the product and the schematics.

Indicator Light Instructions

A diagram illustrates the indicator lights on the system:

• Power Indicator
• Filter Life Indicator/Water Dispensing Key

Installation

Step 1

Take out the water pumping unit, clean the water tank manually, and fill the water tank with municipal tap water. Do not let the water level exceed the MAX line or fall below the MIN line.

Diagrams illustrate filling the water tank.

Step 2

Remove the filter package and the paperboard. Align the buckles of the filter to the notches of the water pumping unit, and insert a new filter. After the new filter is installed in place, the bottom of the filter should be aligned with that of the water pumping unit, and there may be a slight mechanical sound.

Diagrams show filter installation.

Step 3

Put the water pumping unit back into the water tank.

Diagram shows placing the unit back into the tank.

Step 4

Click the water dispensing key “?” twice to allow water to naturally flow out of the water outlet, and start to take water.

NOTE: For better filtration, activate the filter first by flushing. When using it for the first time or after replacing it, please discard the first tank of filtered water and do not drink it. • If this system vibrates excessively on a table, it is recommended to put four foot pads at the bottom of the water tank. This system is not prone to sliding around in a refrigerator, so it is not suggested to install the foot pads.

Operation and Settings

Daily Operations

Water Taking

Put a container or a cup under the water outlet, activate the screen by clicking the water dispensing key “?”, and click it again to dispense water.

Diagram shows water dispensing.

After taking water, click the water dispensing key “?” again to pause water dispensing.

NOTE: This system comes with a long-time water taking protection function. After over 3 minutes of continuous water dispensing, the system will buzz once and automatically stop running.

Charging

The power indicator on the display screen of the system flashes red to signal low battery, and charge the system by using a 5V-2A adapter and inserting a USB Type-C Cable into a side charging port of the water pumping unit.

Diagram shows the charging port.

After charging is done, the power indicator on the display screen stops flashing green and turns solid green.

NOTE: Please charge the system by using a 5V-2A power adapter. The system can be used while being charged, and the charging time may last for 4-5 hours. If the charging current is smaller than 2A, the charging time will be prolonged beyond expectations and the simultaneous charging and usage functions will be disabled.

Filter Life and Replacement Guideline

a. Filter Life

Model: WD-EDF

Filter Life: Up to 3 months or 200 gallons

NOTE: The filter life may vary based on water consumption and water quality.

b. Filter Replacement Guide

Diagrams illustrate filter removal and installation.

• To remove the old filter, take out the water pumping unit, and push the bottom of the filter upwards to loosen the filter from the water pumping unit. Then, press the buckles on both sides of the filter to take the filter out of the water pumping unit.

NOTE: There may be a small amount of water flowing out of the water pumping unit when pulling out the filter, so be sure to place a container underneath.

• Remove the filter package and the paperboard on two sides, align the buckles of the filter to notches of the water pumping unit, and insert a new filter. After the new filter is installed in place, the bottom of the filter is aligned with that of the water pumping unit, and there is a slight mechanical sound.
• Hold the water dispensing key “?” for 3 seconds for filter resetting, and after the filter is successfully reset, the filter life indicator turns blue.
• After filter reset, it is highly recommended to flush it for at least 3 minutes before using.

NOTE: For better filtration, activate the filter first by flushing. When using it for the first time or after replacing it, please discard the first tank of filtered water and do not drink it.

Frequently Asked Questions

Cleaning and Maintenance

Diagrams show cleaning the water tank and filter head.

• It is recommended to clean the water tank with a brush once a month to avoid scale formation. Please keep in mind that organic solvents such as alcohol should not be used to clean it.
• To avoid affecting system performance, it is recommended that the front filter head be dismounted and cleaned on a regular basis.
• If you are not going to use this system for an extended period of time, please empty the water tank first. It is recommended to remove the filter and store it in the cold storage layer of a refrigerator if it has not been used for more than 7 days, and to discard the first cup of filtered water when using it again.

Cautions of Built-in Battery

• The built-in battery is non-removable. Please do not disassemble it yourself to avoid reducing battery performance, damaging the battery, and even causing serious safety hazards such as overheating, fire disaster and so on under extreme conditions.
• If the system is not used for a long time, please charge it at least once every 3 months to avoid the condition that the system fails to work.
• When the battery is low, please charge it as soon as possible to prevent the battery's service life from being shortened.
• Do not expose the battery to any direct heat sources, including fire or direct sunlight.
• The battery must be removed from the system before disposal.
• Do not put the system or battery pack in fire, water, or other liquids to avoid any explosion risks.
• Do not dispose of batteries in household waste, and please dispose of them according to local laws and regulations.
• Do not heat the battery pack above 140°F (60°C) or incinerate it. Please keep it out of the reach of children.

Limited Product Warranty

The system comes with a one-year warranty. The warranty of the system covers defects in materials and workmanship from the original date of purchase. During the warranty period, Waterdrop will replace or repair any part which is deemed to be defective, if the system has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery. The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. This limited warranty does not cover the following items: filters and all other parts or components that require regular replacement as a result of ordinary usage. This limited warranty only applies if the Water Filtration System is installed, used, and maintained in compliance with all instructions and requirements enclosed with the Water Filtration System.

This limited warranty shall only be valid if:

• Working conditions are 1-38°C/33-100°F.
• The feed water must have a pH between 6.5 and 8.5.
• Turbidity must be less than 1.0 NTU.
• The TDS of feed water must be less than 500 ppm.

Any information or suggestion with respect to the system concerning applications, specifications or standards is provided solely for your convenience.

The quality of water supplies may vary seasonably or over a period of time. Your water quality may vary as well. Waterdrop shall assume no liability for the determination of the proper system necessary to meet your requirements, and Waterdrop does not authorize others to assume such obligation on its behalf. You must verify and test the suitability of any information with respect to the system for your specific application.

This limited warranty shall be void if:

• The cartridge filters are not replaced on the recommended maintenance schedule.
• The system is purchased from someone other than Waterdrop's official website or authorized dealers, as Waterdrop cannot verify or guarantee the integrity or authenticity of the system.

Waterdrop's sole obligation under this warranty shall be repair or replacement of a non-conforming system or parts of this system, or at Waterdrop's option, return of the system and a refund of the purchase price. Waterdrop's obligation does not include the cost of transportation. Waterdrop is not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.

NOTE: In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the Water Filtration System. If you choose to keep it, you agree that the above limitations still apply to you. The warranties set forth herein are the only warranties made by Waterdrop with respect to the system. Waterdrop makes no warranties, expressed or implied, including, but not limited to, any warranties of fitness or merchantability, except as expressly set forth above.

Safety Notice

1. The system should be placed horizontally, not upside down or diagonally.
2. The system is not for commercial use. It's for home use only, and must be used according to the specifications of this manual.
3. Please do not energize the system if the ambient temperature is lower than 41°F. This is necessary to prevent damage. DO NOT clean this system or any of its components in a dishwasher as it may affect normal use.
4. The boiling point of water differs at different altitudes. The default boiling point of the system is 203°F. Please be careful not to burn yourself if you use it in high altitude areas. In addition, you need to manually set the boiling point of the system according to the altitude you are using it at.
5. The system plug must be inserted into a socket with a grounding wire to prevent electric shock. The grounding must be in accordance with local codes and regulations.
6. Use a socket with a grounding of more than 15A only. Ensure the plug is inserted into the socket completely to avoid damage to components due to poor contact that may cause short circuit, fire, and other dangers.
7. Only professional maintenance personnel should attempt to repair the system when it fails. Non-professionals may be at the risk of electric shock during maintenance.
8. When taking hot water, do not touch the faucet with your hands to avoid burns.
9. Be careful when taking hot water to prevent the water from scalding the body. Also, pay more attention when wearing revealing clothes to prevent burns.
10. Be careful not to touch the hot water key when cleaning the panel – it may cause burns.
11. Check whether the voltage marked on the system nameplate is consistent with that of the power supply before connecting, so as to avoid damaging components or causing a fire.
12. DO NOT use wet hands to insert/pull the plug or use a damp cloth to clean the plug. These may cause electric shocks.
13. Hold the plug to pull it out when pulling out the plug, and do not pull or twist the power cord to prevent damage and cause leakage danger.
14. Regularly check for damages to the power supply and power cords to avoid major accidents caused by leakage.
15. Always place the system in a ventilated, moisture-proof, sun-proof, and freeze-proof room. Avoid contact with corrosive substances.
16. DO NOT store flammable items such as rags, paper or aerosol cans near the system to reduce the chances of fire incidents. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other system.

FCC Compliance: This system complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This system may not cause harmful interference, and (2) this system must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the system.

Warning:

• This system can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the system in a safe way and understand the hazards involved.
• Children shall not play with the system.
• Cleaning and user maintenance shall not be made by children without supervision.
• The system is only to be used with the unit provided.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

Disposal

Dispose of the packaging material in an environmentally friendly manner so that it can be recycled.

The system is governed by the European Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). Do not dispose of the system as normal domestic waste, but rather in an environmentally friendly manner via an officially approved disposal company.