Furrion 1.6 & 1.7 Cu. Ft. OTR Microwave Oven Troubleshooting and Service Manual

Furrion 1.6 & 1.7 Cu. Ft. OTR Non-Convection Microwave Oven

Models: FMSMA16A-BL (2022007895), FMSMA17-SS (2022007896)

Troubleshooting and Service Manual

Introduction

This document provides an overview of replaceable parts for Furrion® 1.6 & 1.7 Cu. ft. OTR Non-convection Microwave Ovens, as well as basic troubleshooting and service information.

NOTE: Images used in this document are for reference only when assembling, installing and/or operating this product. Actual appearance of provided and/or purchased parts and assemblies may differ. For more detailed operation, including general safety instructions, warnings and cautions, see Instruction Manual at: https://support.lci1.com/documents/furrion-ort-non-convection-oven-user-manual-im-fha00119-v1.0

[Image Description: Two images of Furrion Over-The-Range (OTR) Non-Convection Microwave Ovens are shown. The top image displays a black microwave, and the bottom image displays a stainless steel microwave. A note indicates these pictures are for reference only.]

Safety

Read and understand all instructions before installing or operating this product. Adhere to all safety labels.

This manual provides general instructions. Many variables can change the circumstances of the instructions, i.e., the degree of difficulty, operation and ability of the individual performing the instructions. This manual cannot begin to plot out instructions for every possibility, but provides the general instructions, as necessary, for effectively interfacing with the device, product or system. Failure to correctly follow the provided instructions may result in death, serious personal injury, severe product and/or property damage, including voiding of the Lippert limited warranty.

[WARNING] The "WARNING" symbol above is a sign that a procedure has a safety risk involved and may cause death or serious personal injury if not performed safely and within the parameters set forth in this manual.

Failure to follow instructions provided in this manual may result in death, serious personal injury and/or severe product and property damage, including voiding of the component warranty.

[CAUTION] The "CAUTION" symbol above is a sign that a safety risk is involved and may cause personal injury and/or product or property damage if not safely adhered to and within the parameters set forth in this manual.

Always wear eye protection when performing service, maintenance or installation procedures. Other safety equipment to consider would be hearing protection, gloves and possibly a full face shield, depending on the nature of the task.

Important Safety Instructions

Precautions to avoid possible exposure to excessive microwave energy

  1. Do not attempt to operate this oven with the door-open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
  2. Do not place any object between the oven front face and the door or allow dirt or cleaner residue to accumulate on sealing surface.
  3. Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
    • Door (bent),
    • Hinges and latches (broken or loosened),
    • Door seals and sealing surfaces.
  4. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Grounding Instructions

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current.

[WARNING] Improper use of the grounding plug can result in a risk of electric shock.

Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded, and either:

  1. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance, or
  2. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

Power Supply Cord

  1. A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  2. Longer cord sets or extension cords are available and may be used if care is exercised in their use.
  3. If long cord or extension cord is used:
    • The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    • The extension cord must be a grounding-type 3-wire cord, and the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

NOTE: If you have any questions about the grounding or electrical instructions, consult a qualified electrician or service person.

NOTE: Neither manufacturer nor the dealer can accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical connection procedures.

Radio or TV Interference

[CAUTION] Cancer and Reproductive Harm – www.P65Warnings.ca.gov

Operation of the microwave oven may cause interference to your radio, TV or similar equipment. When there is interference, it may be reduced or eliminated by taking the following measures:

  1. Clean door and sealing surface of the oven.
  2. Reorient the receiving antenna of radio or television.
  3. Relocate the microwave oven with respect to the receiver.
  4. Move the microwave oven away from the receiver.
  5. Plug the microwave oven into a different outlet so that microwave oven is on different branch circuits.

Replaceable Parts List

[Image Description: A diagram showing various parts of the microwave oven labeled with letters A through N.]

Callout Part # Description Model
A2023008572Door AssemblyFMSMA16A-BL
A2023008580Door AssemblyFMSMA17-SS
B2023008573Control Panel AssemblyFMSMA16A-BL
B2023008581Control Panel AssemblyFMSMA17-SS
C2021149642Grease FilterALL
D2023008574Installation KitALL
E2021123933Charcoal FilterALL
F2023008575Turntable CouplerALL
G2021124100Swivel Assembly for TurntableALL
H2021124125Glass TurntableALL
I2023008576Vent GrilleALL
J2021124158Mounting PlateALL
K2023008578Mounting TemplatesALL
L2023008579LED Integrated Lamp (oven light and surface light)ALL
M2021124116Exhaust Damper AssemblyFMSMA16A-BL
M2021124102Exhaust Damper Assembly - OBSOLETE USE 2021124116FMSMA17-SS
N2023008577Wave Guide CoverALL

Troubleshooting

If the oven fails to operate:

  1. Check to ensure that the oven is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds, and plug it in again securely.
  2. Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance.
  3. Check to ensure that the control panel is programmed correctly and the timer is set.
  4. Check to ensure that the door is securely closed engaging the door safety lock system. Otherwise, the microwave energy will not flow into the oven.

NOTE: IF NONE OF THE ABOVE RECTIFIES THE SITUATION, THEN CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.

Specification

Rated Input Power120V, 60Hz
Power Consumption1.6 cu.ft: 1600W
1.7 cu.ft: 1550W
Rated Output Power (Microwave)1.6 cu.ft: 950 W
1.7 cu.ft: 1000W
Frequency2450MHz
Outside Dimensions (H×W×D)1.6 cu.ft: 16-7/8" x 29-7/8" x 18-3/16"
1.7 cu.ft: 16-7/8" x 29-7/8" x 17-7/8"
Inside Dimensions (H×W×D)1.6 cu.ft: 10-3/16" x 29-5/16" x 18-10/16"
1.7 cu.ft: 10-9/16" x 21-7/16" x 14-1/8"
Oven Capacity1.6 cu.ft.
1.7 cu.ft
Cooking UniformityTurntable / Stirrer Fan System
Net Weight1.6 cu.ft: Approx. 55.12lbs
1.7 cu.ft: Approx. 67.0 lbs

Company Information

Furrion, LLC (Furrion) are wholly owned subsidiaries of Lippert Components, Inc. (Lippert)

Furrion, LLC: 52567 Independence Ct., Elkhart, IN, 46514

Furrion Innovation Center & Institute of Technology
22244 Innovation Drive, Elkhart, IN 46514-5514, USA

Toll free: 1-800-789-3341

Email: customerservice@lci1.com

©2007-2025 Furrion, LLC. All rights reserved.

For Patent Info: www.Lippert.com/patents

Support: SUPPORT.LCI1.COM/FURRION

The contents of this manual are proprietary and copyright protected by Lippert. Lippert prohibits the copying or dissemination of portions of this manual unless prior written consent from an authorized Lippert representative has been provided. Any unauthorized use shall void any applicable warranty. The information contained in this manual is subject to change without notice and at the sole discretion of Lippert. Revised editions are available for free download from lippert.com.

Please recycle all obsolete materials.

For all concerns or questions, please contact Lippert.

Ph: 432-LIPPERT (432-547-7378) | Web: lippert.com | Email: customerservice@lci1.com

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