Posture Smart Fitness Scale Quick Start Guide

Getting Started

1. Step 1: Download the App

   Scan the provided QR code or search for "Starfit" in the Apple App Store or Google Play Store to download and install the companion application.

   [QR code for app download]

2. Step 2: Register or Login

   Open the Starfit application and either register as a new user with an email address or log in to an existing account.

   [Starfit app registration/login screen]

3. Step 3: Enable Connections

   Ensure Bluetooth is enabled on your device. For Android users, GPS and Location services must also be turned on for proper connection.

   [App screen showing Bluetooth and location settings]

4. Step 4: Measure and Pair

   Navigate to the 'Measure' screen within the app and step onto the scale. The application will automatically pair with the scale and record your measurements.

   [App screen displaying weight reading and automatic pairing]

Troubleshooting

Why my App cannot connect with my scale?

1. Ensure your phone's network connection is stable.
2. Verify that Bluetooth is enabled and that GPS & Location are allowed for Android systems.
3. Confirm the scale is powered on during the pairing process.
4. If connection issues persist, please follow these steps:
5. You may have previously denied authorization requests. Please reinstall the app, accept all authorization prompts, and log in again to verify the connection.

Troubleshooting Specific Measurement Issues

Why I cannot check my body fat rate?

1. Correct Usage: Measure with bare feet. Do not wear shoes or socks.

   [Diagram: Person wearing socks (X), Person with bare feet touching sensors (✓)]

2. Sensor Contact: Ensure your bare feet make proper contact with the metal sensors on the scale.

3. Measurement Duration: Stand on the scale for at least 5 seconds to allow for complete measurement.

   [Scale display showing measurement progress]

4. App Status: Make sure the Starfit App is open on your phone's homepage while measuring.

   [App homepage displaying measurement results]

Why my scale is inaccurate?

• Surface Placement: Ensure the scale is placed on a firm, flat, and level surface. Avoid soft or uneven surfaces like carpets.

  [Illustration: Scale on carpet (inaccurate), Scale on firm floor (accurate)]

• Further Assistance: If the scale continues to provide inaccurate readings, please contact the sales team for support.

  [Images: User interacting with app, prompt to contact sales team]

Customer Support

For assistance, please contact us at: service@runstar.store