Garmin dēzl™ Headset Owner's Manual

Table of Contents

This document provides comprehensive instructions for the Garmin dēzl™ Headset. Key sections include:

• Getting Started: Device Overview, Charging, Powering On/Off, Active Noise Cancellation, Microphone Controls, Media Control, Phone Calls, Removing Earcup.
• Pairing with Your Smartphone: Steps to connect the headset to a smartphone and the dēzl app.
• Voice Assistant Features: Using voice commands for navigation and smartphone assistants.
• Settings: Configuring headset settings via the dēzl app.
• Device Maintenance: Software updates, device care, and cleaning.
• Device Information: Status LEDs and Specifications.
• Troubleshooting: Common issues and solutions.

Getting Started

WARNING: See the Important Safety and Product Information guide in the product box for product warnings and other important information.

WARNING: You can permanently damage your ears and lose hearing if you listen to the device, earbuds, or headphones at high volume. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked.

This device is intended to enhance your situational awareness when used properly. If used improperly, you could become distracted by the device or its connected display, which could lead to an accident causing serious personal injury or death. Always maintain awareness of your surroundings and do not stare at the connected display or become distracted by the device. Focusing on the device or its connected display could prevent you from avoiding obstacles or hazards.

Device Overview

Diagram of the dēzl™ Headset with numbered callouts:

• 1. Microphone boom: Move to the vertical position to mute the microphone. Move left or right to enable the microphone and change headset orientation.
• 2. Power button: Hold to turn the device on or off.
• 3. USB power port: Connect a USB power cable to charge the headset.
• 4. 3.5 mm audio jack: Connect a 3.5 mm audio cable.
• 5. Bluetooth® button: Hold to enter Bluetooth pairing mode. Press to connect to the next paired device.
• 6. ANC button: Press to enable or disable active noise cancellation.
• 7. Rocker: Move up to increase volume, down to decrease. Hold up for next audio track, hold down for previous. Press to play, pause, or resume media. Press to answer calls or switch calls. Press and hold to hang up.
• 8. Garmin button: Press to activate OK Garmin voice commands with a paired navigation device. Hold to activate the voice assistant on your smartphone.
• 9. Earcup release button: Press to remove the earcup (dēzl Headset 200 only).

Charging the Device

WARNING: This device contains a lithium-ion battery. See the Important Safety and Product Information guide in the product box for product warnings and other important information.

NOTE: The device does not charge when outside the approved temperature range (Specifications, page 15).

1. Plug the small end of the USB cable into the USB port on the headset. Diagram showing the USB power port on the headset and a USB cable being plugged into a power source.
2. Plug the large end of the USB cable into a power source, such as a USB wall charger or a computer USB port.
3. Charge the device completely. The status LED flashes green while charging. The status LED is solid green when charging is complete.

Turning the Headset On or Off

• To turn on the headset, hold the power button. Diagram highlighting the power button on the headset.
• To turn off the headset, hold the power button until a tone plays and the headset turns off.

Turning Active Noise Cancellation On or Off

• To turn on active noise cancellation, press the ANC button. Diagram highlighting the ANC button on the headset.

NOTE: You cannot use active noise cancellation while the headset is charging.

A tone plays and the ANC LED turns on.

• To turn off active noise cancellation, press the ANC button. A tone plays and the ANC LED turns off.

Microphone Controls

You can move the microphone boom to either side to turn it on. If you have a stereo headset model, the left and right orientation of the headset adjusts automatically to match the direction of the microphone boom. You can move the microphone boom upward to a vertical position to mute the microphone.

TIP: If you receive a phone call while the microphone is muted, you can move the microphone boom forward to answer the call automatically.

Controlling Media

You can use the rocker to control the headset volume and music playback. You can move the rocker up and down, and press it like a button.

Diagram illustrating the L and R orientation adjustment of the headset and the rocker control for media.

• To increase or decrease the media volume, move the rocker up or down.
• To play the next audio track, hold the rocker up.
• To play the previous audio track, hold the rocker down.
• To play, pause, or resume audio playback, press the rocker.

Controlling Phone Calls

You can use your headset controls to answer, hang up, or hold incoming phone calls from your paired smartphone. You can move the rocker up and down, and press it like a button.

Diagram showing the rocker control for managing phone calls.

• To increase or decrease the volume, move the rocker up or down.
• To answer incoming phone calls from your paired smartphone, move the microphone to the forward position, or press the rocker.
• To cancel an outgoing call, press the rocker while a call is in progress.
• To answer a second active call and put the first call on hold, press the rocker.
• To transfer audio to your phone, press and hold the rocker during an active call.
• To hang up a call, press the rocker.
• To reject an incoming call, press and hold the rocker.
• To switch between two active calls, press and hold the rocker.

Removing the Earcup

You can remove an earcup from the stereo headset to keep one ear open while you drive.

NOTE: The removable earcup is available only on the dēzl Headset 200.

1. Press and hold the earcup release button. Diagram showing the earcup release button and the process of pulling off the earcup.
2. Pull the earcup off of the headset.

Pairing with Your Smartphone

You can pair your dēzl headset with your smartphone and the dēzl app. You can also pair the dēzl app with a compatible Garmin dēzl navigation device to enable advanced Garmin voice-activated navigation through your headset.

1. From the app store on your smartphone, install the dēzl app.
2. Turn on your dēzl headset, and place the headset and your smartphone within 3 m (10 ft.) of each other.
3. On your smartphone, open the dēzl app.
4. On the headset, hold the Bluetooth button until the blue LED flashes. Diagram showing the headset buttons used for pairing and activating voice assistants.
5. From the dēzl app, select Garmin dēzl Headset.
6. Follow the on-screen instructions on your smartphone to finish setting up your headset. The main app dashboard appears. After the devices are paired, they connect automatically when they are turned on and within range.

Voice Assistant Features

NOTE: Voice assistant features are not available for all languages and regions.

Voice assistant features allow you to use your smartphone or a compatible Garmin navigation device by saying words and commands.

Tips for Using Voice Commands

• Speak in a clear voice.
• Respond to voice prompts from the device as needed.
• If you do not receive a useful response, try rephrasing your request.

Launching Garmin Voice-Activated Navigation

Before you can use voice-activated navigation features through your headset, you must pair your headset and your compatible dēzl navigation device with the dēzl app on your smartphone.

You can pair your headset and a compatible dēzl navigation device with the dēzl app to enable Garmin voice-activated navigation features. You can receive navigation prompts through the headset and use voice commands to control your navigation device while your hands remain on the wheel.

• Press the Garmin button, and make a spoken request. Diagram highlighting the Garmin button used for voice commands.

For example, you can say phrases like these:

• Take me home.
• Where's the library?

Placing a Phone Call Using Your Headset

You can use your headset to call a contact from the phone book of your paired smartphone.

1. Move the microphone to the forward position.
2. Press the Garmin button.
3. Say "Call," and say the contact name. For example, you can say "Call Mom."

Using the Voice Assistant on Your Smartphone

You can activate the voice assistant on your smartphone using your dēzl headset.

• Hold the Garmin button for at least two seconds. Diagram highlighting the Garmin button used for activating the smartphone's voice assistant.

A tone plays and your phone's voice assistant activates.

Settings

The settings for your dēzl headset are configured using the dēzl app. Before you can configure settings, you must pair your headset with the dēzl app (Pairing with Your Smartphone, page 9).

From the dēzl app, select Settings.

• Equalizer: Sets the headset audio filter to boost or lower some audio frequencies. For example, you can set the headset to focus on bass sounds or vocals.
• Standby: Sets the amount of time the headset remains on while it is not being used.
• Noise Cancellation: Enables or disables active noise cancellation.
• Version: Displays the headset software version.
• Check for Updates: Checks for headset software updates. The dēzl app sends updates to your headset automatically while the headset is connected to your smartphone.
• Help: Opens a link to the Garmin support center.
• Forget Device: Removes pairing information from the dēzl app.

Device Maintenance

Updating the Software Using the Garmin dēzl App

When an update is available, the dēzl app sends it to the headset automatically. The next time you start your headset, it notifies you that it is installing an update.

Do not turn off your headset while the update is installing. After the update is complete, the headset restarts and operates normally.

Garmin Support Center

Go to support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support.

Device Care

NOTICE: Avoid extreme shock and harsh treatment, because it can degrade the life of the product.

NOTICE: Do not use a sharp object to clean the device.

NOTICE: Avoid chemical cleaners, solvents, and insect repellents that can damage plastic components and finishes.

NOTICE: Do not store the device where prolonged exposure to extreme temperatures can occur, because it can cause permanent damage.

Cleaning the Outer Casing

NOTICE: Avoid chemical cleaners and solvents that can damage plastic components.

1. Clean the outer casing of the device using a cloth dampened with a mild detergent solution.
2. Wipe the device dry.

Device Information

Status LEDs

The ANC LED, the Bluetooth LED, and the power LED show the headset status.

Diagram showing the locations of the ANC LED, Bluetooth LED, and Power LED on the headset.

Specifications

Troubleshooting

My headset battery does not charge

• Verify the headset is receiving power from the connected USB cable.
• The power LED flashes green while the headset is charging.
• Inspect the power LED (Status LEDs, page 14).
• If the LED is solid red, the headset has detected an error or a fault that prevents the battery from charging.

OK Garmin voice commands do not work

If you have paired your phone and headset, but some features do not work, you can take these actions to resolve the issue.

• In the app store on your smartphone, update the dēzl app to the most recent version.
• Verify the dēzl app on your smartphone is paired with both your headset and a compatible dēzl navigation device.

Left and right audio channels are reversed

The dēzl headset determines the orientation of the audio channels automatically based on the last position of the microphone boom.

• Turn on the headset, and move the microphone boom to the forward position. The audio channels reset automatically.

Resetting the Headset to Factory Default Settings

You can reset your headset to the factory default settings. Resetting clears all data from the headset.

1. Turn on the headset.
2. Hold the Garmin button and the power button for five seconds. Diagram showing the headset buttons (Garmin button and another button) used for resetting to factory default settings.

The LEDs flash while the headset resets.