Samsung Simple User Guide

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User guide. Access the embedded guide by navigating to: < (left directional button) > Settings > Support > Open User guide.

You can also download manuals and view their contents on your PC or mobile device from the Samsung website: www.samsung.com.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product:

• CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
• Symbol 1: Indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
• Symbol 2: Indicates that this product has included important literature concerning operation and maintenance.
• Symbol 3 (Class II product): Indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
• Symbol 4 (AC voltage): Rated voltage marked with this symbol is AC voltage.
• Symbol 5 (DC voltage): Rated voltage marked with this symbol is DC voltage.
• Symbol 6 (Caution. Consult instructions for use): Instructs the user to consult the Simple User Guide for further safety related information.

Power Precautions:

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity to prevent fire or electric shock.
• Place power-supply cords so they are not likely to be walked on or pinched. Pay particular attention to cords at the plug end, wall outlets, and where they exit the appliance.
• Never insert anything metallic into the open parts of this apparatus to avoid electric shock.
• Never touch the inside of this apparatus. Only a qualified technician should open it.
• Ensure the power cord is firmly seated. Pull on the plug, not the cord, when unplugging. Do not touch the power cord with wet hands.
• If the apparatus does not operate normally (unusual sounds or smells), unplug it immediately and contact an authorized Samsung dealer or service center.
• To protect the apparatus from lightning storms or for long periods of disuse, unplug it from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause electric shock, leakage, or fire.
• Use only a properly grounded plug and wall outlet. Improper grounding may cause electric shock or equipment damage (Class I Equipment only).
• To turn off the apparatus completely, disconnect it from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick disconnection.

Installation Precautions:

• Do not place the apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels containing water on this apparatus to prevent fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Contact an authorized Samsung service center if installing in locations with heavy dust, extreme temperatures, high humidity, chemical substances, or for 24-hour operation (e.g., airports, train stations) to prevent serious damage.
• Do not expose this apparatus to dripping or splashing.

Mounting the TV on a Wall:

• Follow manufacturer's instructions exactly. Incorrect mounting may cause serious injury or damage.
• Order Samsung wall mount kits from a Samsung service center.
• Samsung Electronics is not responsible for damage or injury from self-installation or use of non-VESA or non-specified wall mounts.
• Mount on a solid wall perpendicular to the floor. Consult your dealer for mounting on surfaces other than plasterboard. Mounting on ceilings or slanted walls may cause falls and severe injury.
• Fasten all four VESA screws when installing a wall mount kit.
• If using a two-screw top mount, ensure it's a Samsung-approved kit.
• Do not mount the TV at more than a 15-degree tilt.
• Standard wall mount kit dimensions are in the Unpacking and Installation Guide.
• Do not install the wall mount kit while the TV is turned on to prevent electric shock.
• Use only VESA-standard screws. Screws that are too long may damage the TV's interior.
• Do not overtighten screws to prevent product damage or falls. Samsung is not liable for such accidents.
• Always have two people mount the TV. For models 82 inches or larger, four people are recommended.

Providing Proper Ventilation:

• Maintain at least a 4-inch (10 cm) distance between the TV and One Connect Box (if applicable) and surrounding objects (walls, cabinet sides) for proper ventilation. Failure to do so may result in fire or product issues due to increased internal temperature.
• Use only Samsung-provided parts for stands or wall mounts to avoid product difficulties or injury from falling.

Safety Precautions:

• Caution: Pulling, pushing, or climbing on the TV may cause it to fall, leading to serious injury or death. Do not hang on or destabilize the TV. Follow safety precautions in the included Safety Flyer. Consider using an anti-tip device for added stability.
• WARNING: Never place a television set in an unstable location. It may fall, causing serious personal injury or death. Take precautions such as:
• Always use cabinets, stands, or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Ensure the television set is not overhanging the edge of the supporting furniture.
• Educate about the dangers of climbing furniture to reach the television or its controls.
• Route cords and cables so they cannot be tripped over, pulled, or grabbed.
• Never place a television set on tall furniture without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials between the set and supporting furniture.
• Never place items that might tempt climbing (toys, remote controls) on top of the television or furniture.
• Apply the same considerations if relocating an existing television set.
• When relocating or lifting the TV, do not pull out the stand.

Preventing the TV from Falling:

Use a wall anchor (not supplied):

1. Firmly fasten brackets to the wall using appropriate screws. Confirm they are securely attached. Additional materials like wall anchors may be needed depending on the wall type.
2. Firmly fasten brackets to the TV using appropriately sized screws (refer to the Unpacking and Installation Guide for specifications).
3. Connect the TV brackets and wall brackets with a durable, heavy-duty string and tie it tightly. Install the TV near the wall to prevent it from falling backward. Ensure wall brackets are at the same height or lower than the TV brackets.

Precautions when installing the TV with a stand (The Frame Series only):

Avoid placing the stand on the back part of the table surface to ensure the motion sensor at the bottom of the TV functions correctly.

Operation Precautions

• This apparatus uses batteries. Dispose of batteries properly according to local environmental regulations.
• Store accessories (remote control, batteries, etc.) out of reach.
• Do not drop or strike the product. If damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote control or batteries in fire.
• Do not short-circuit, disassemble, or overheat batteries.
• CAUTION: Danger of explosion if batteries are replaced with an incorrect type. Replace only with the same or equivalent type.
• WARNING: Keep candles and other items with open flames away from this product at all times to prevent the spread of fire.

Caring for the TV

• To clean, unplug the power cord and wipe the product with a soft, dry cloth.
• Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage the appearance or erase printing.
• Clean the exterior and screen carefully with a soft cloth to prevent scratches.
• Do not spray water or liquid directly onto the TV, as it may cause failure, fire, or electric shock.

Internet Security (Mexico only)

Samsung implements security measures for its Internet-compatible Smart TVs against unauthorized access and hacking, including encryption of sensitive communications and controls to prevent unauthorized application installation.

While Samsung takes steps to protect your Smart TV and personal information, no Internet-connected device is completely secure. Take additional steps to safeguard your TV, secure your Internet connection, and minimize risks:

• Promptly install Samsung software updates for improved security. Enable Auto Update in the TV's menu ( > (left directional button) > Settings > Support > Software Update > Auto Update). Accept updates when prompted.
• Secure your wireless access point and network: use unique passwords for management settings, implement standard encryption (e.g., WPA2), use hard-to-guess network passwords, enable the firewall, ensure all devices are behind the firewall, and use standby mode when the network is not in use.
• Use strong passwords for all Internet accounts (Netflix, Facebook, etc.).
• Do not accept unexpected messages requesting permission to link a device or enable a remote session.
• Avoid suspicious websites and programs. Install only authorized apps from Samsung Smart Hub.

01 Package Content

Ensure the following items are included with your TV. Contact your dealer if any items are missing:

• Simple User Guide
• Warranty Card / Regulatory Guide (Not available in some locations)
• *Samsung Smart Remote
• *Remote Control
• *Batteries
• *TV Power Cord
• *Wall Mount Adapter x 2
• **One Connect Box
• **One Connect Box Power Cord
• **One Connect Cable x 2
• **One Connect cable holder (for wall mount)
• ***One Connect Box
• ***One Connect Box Power Cord
• ***One Connect Cable
• Web Camera / Lens Cover / Pogo Gender (QN95D Series only)

Note: Some items may not be included depending on the TV model. Battery type may vary. Colors and shapes may vary. Cables not included can be purchased separately. Check packing materials for hidden accessories.

Handling the Screen: The screen can be damaged by direct pressure. Grip the edges of the screen when lifting the TV. Refer to the Unpacking and Installation Guide for more information.

Do Not Touch This Screen!

Using the One Connect cable holder (QN8**D, QN9**D, S95D Series only):

Use the One Connect cable holder to tidy up cables during wall mount installation.

02 Connecting the TV to the One Connect Box (One Connect Box Supported Model only)

For connection details, refer to the Unpacking and Installation Guide.

• Do not use the One Connect Box upside down or upright.
• Take care not to bend, twist, pull, or press on the One Connect Cable, as it contains a power circuit. Doing so may cause electric shock.

CLASS 1 LASER PRODUCT (The Frame Series only):

• Caution - Invisible laser radiation when open. Do not stare into the beam.
• Do not excessively bend or cut the One Connect Cable.
• Do not place heavy objects on the cable.
• Do not disassemble cable connectors.
• Caution - Use of controls, adjustments, or procedures other than those specified herein may result in hazardous radiation exposure.

03 Initial Setup

When you turn on your TV for the first time, it starts the Initial Setup. Follow the on-screen instructions to configure basic settings for your viewing environment.

• A Samsung Account is required for network-based smart services. Without logging in, you will only have access to terrestrial TV (if applicable) and external devices via HDMI.
• The 43LS03D model can be installed vertically for wall mounting. Some features may not support portrait mode or full screen. The initial setup is optimized for landscape mode.

Using the TV Controller:

Turn on the TV using the TV Controller button at the bottom of the TV, then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

• The position and shape of the buttons at the bottom of the TV may differ by model.
• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Remove the film if attached.

Control Menu: TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor

Microphone On/Off: You can turn the microphone on or off using the switch at the bottom or rear bottom of the TV. If the microphone is off, all voice and sound features using the microphone will be unavailable. This function is supported on specific series (Q7*D/Q8*D/QN8*D/QN9*D/QN8**D/QN9**D/S8*D/S9*D/The Frame Series). Microphone switch position and shape may vary by model. Microphone data is not saved during analysis.

Connecting the camera to the product (QN95D Series only):

Connecting a camera enables video calls, home workouts, and other new features. Resolution: 1920 x 1080, 30 fps (FHD). Automatic lighting correction: YES. Viewing angle: 85°.

04 Troubleshooting and Maintenance

Troubleshooting:

For more information, refer to "Troubleshooting" in the User guide: > (left directional button) > Settings > Support > Open User guide > Troubleshooting.

If troubleshooting tips do not resolve the issue, visit www.samsung.com and click Support, or contact a Samsung service center.

• The panel is made of sub-pixels; a few bright or dark pixels may exist but will not impact product performance.
• Keep your TV in optimal condition by upgrading to the latest software via Update Now or Auto Update functions in the TV's menu.

The TV won’t turn on:

• Ensure the power cord is securely plugged into the product and the wall outlet.
• Verify the wall outlet is working and the remote control sensor at the bottom of the TV is lit solid red.
• Try pressing the TV Controller button to rule out remote control issues.

The remote control does not work:

• Check if the remote control sensor blinks when a button is pressed.
• For DU7 Series (except DU77**), replace batteries if the sensor doesn't blink. Ensure correct battery polarity. Alkaline batteries are recommended.
• For other models, charge the remote's battery via the USB port (Type-C) or expose the solar cell to light.
• Point the remote directly at the TV from 5-6 ft (1.5-1.8 m) away.
• If using a Samsung Smart Remote (Bluetooth), pair it by pressing the and buttons together for 3 seconds.

Eco Sensor and screen brightness:

The Eco Sensor automatically adjusts TV brightness based on room lighting to reduce power consumption. To disable, go to > (left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.

The eco sensor is at the bottom of the TV. Do not block it, as this can decrease picture brightness.

05 Specifications and Other Information

Specifications:

• Display Resolution: QN8**D/QN9**D Series: 7680 x 4320; Other models: 3840 x 2160
• Sound (Output): Varies by series (e.g., DU7/DU8/Q6*D/Q7*D Series: 20 W; Q8*D/QN85D/S90D Series: 40 W; QN90D Series (55"-98"): 60 W; QN95D/QN800D/S95D Series: 70 W; QN850D/QN900D Series: 90 W; LS03D Series (55"-85"): 40 W)
• Power Consumption (Mexico Only): Listed for various models (e.g., UN43DU8000F: 120 W, QN43Q65DAF: 115 W, QN55Q70DAF: 190 W, QN75QN90DAF: 290 W, QN55S95DAF: 350 W, QN75QN800DF: 395 W, QN85QN900DF: 475 W, QN55LS03DAF: 170 W)
• Power Requirements (Mexico Only): 110-127V ~ 50/60Hz
• Operating Temperature: 50 °F to 104 °F (10 °C to 40 °C)
• Operating Humidity: 10 % to 80 %, non-condensing
• Storage Temperature: -4 °F to 113 °F (-20 °C to 45 °C)
• Storage Humidity: 5 % to 95 %, non-condensing

Notes:

• This device is a Class B digital apparatus.
• Refer to the product label for power supply and consumption information (usually on the back of the TV or bottom of the One Connect Box).
• For LAN cable connection, use a CAT 7 (*STP type) cable (100/10 Mbps). *Shielded Twisted Pair.
• Images and specifications in the Unpacking and Installation Guide may differ from the actual product.

Decreasing power consumption:

When the TV is off, it enters Standby mode, drawing a small amount of power. To decrease consumption, unplug the power cord when not using the TV for extended periods.

Contact SAMSUNG WORLD WIDE

For questions or comments about Samsung products, contact the Samsung service center. Below is a list of contact information by country/region:

Imported by: SAMSUNG ELECTRONICS MÉXICO S.A. DE C.V. General Mariano Escobedo 476, Piso 8 Col. Anzures, Alcaldía Miguel Hidalgo, Ciudad de México CP. 11590 TEL: (55) 5747-5100 / 800 726 7864