Hardware Installation Quick Guide

Package Contents

• 1 x Robustel R2000 Dual Industrial Dual Module Cellular VPN Router with Power over Ethernet
• 1 x Terminal block for power
• 1 x Quick Start Guide with download link of other documents or tools

Optional Accessories (sold separately)

• AC/DC power adapter
• POE power adapter
• SMA cellular antenna for 3G/4G LTE
• Stubby/magnet RP-SMA Wi-Fi antenna
• Wall mounting kit
• 35 mm DIN rail mounting kit

*If any of the above items is missing or damaged, please contact your Robustel sales representative*

Environmental Requirements

• Power input: 9 to 48V DC
• Power consumption: 100 mA@12 V in idle state; 800 mA (peak)@12 V in communication state
• Operating temperature: -40 to 70°C
• Relative humidity: 5 to 95% RH

Hardware Introduction

Overview

Description of the device's front panel ports: SMA antenna connector, Status LED indicator, SIM card slot, Ground terminal, Reset button, Power connector, WAN interface, Label, and LAN interface ports.

⚠️ CAUTION!

• Device should be in accordance with reliable grounding to avoid lighting strike.
• Use the rated power adapter for the device, and note the power polarity when wiring.
• Pay attention to waterproof in storage, transporting, and operating environment.
• Place the device on a horizontal surface.
• Damaging the product's warranty labeling means the product cannot enjoy free maintenance during the warranty period.

Reset Button

Reboot: Press and hold the Reset button for at least 2~7 seconds under the operating status.

Restore to factory default settings: Wait for 5 seconds after powering up the router, press and hold the Reset button with a small non-conductive stick with a blunt end until all twelve LEDs blink one by one, and release the button within 5 seconds to return the router to factory defaults.

Ethernet Ports

The R2000 Dual Router has five Ethernet ports. Eth0 is a WAN port, and Eth1~Eth4 are LAN ports supporting POE feature. Each Ethernet port has two LED indicators: Link Indicator (yellow) and another (green, which does not indicate status). The Link Indicator states are:

LEDs

Hardware Installation

1. After opening the package, refer to the following figure to insert the SIM into the router. Note: Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m. Diagram illustrating the process of inserting a SIM card into the router.
2. Attach the SMA external antenna to the router's antenna interface and twist tightly. Make sure the antenna is within the correct frequency range. Note: Recommended torque for mounting is 0.35 N.m.
3. Connect the router to the site ground wire by the ground screw before powering on (Optional).
4. Connect the router's Ethernet port (Eth0/Eth1/Eth2/Eth3) to a PC via a standard cross-over cable.
5. The router supports flat surface placement, wall mounting, and DIN rail mounting.
   • Wall mounting: Use 4 pcs of M2.5*4 flat head Phillips screws to fix the wall mounting kits to the router, and then use 2 pcs of M3 drywall screws to mount the router associated with the wall mounting kit on the wall. Note: Recommended torque for mounting is 0.5 N.m and the maximum allowed is 0.7 N.m. Diagram showing the correct method for wall mounting the router.
   • DIN rail mounting: Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the router, and then hang the DIN rail on the bracket. It is necessary to choose the standard bracket. Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m. Diagram illustrating the DIN rail mounting process.
6. R2000 Dual Router supports reverse polarity protection, but always refer to the figure below to connect the power adapter correctly. There are two cables associated with the power adapter. Following the color of the head, connect the cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the same way. Diagram showing the correct connection of the regular power supply, highlighting positive and negative terminals.
7. Note: The range of power voltage is 9 to 48V DC.
8. POE Connection (OPTIONAL) R2000 Dual's four fast Ethernet LAN ports support POE feature (Voltage range: 48 to 57V DC), which can electrify network terminal devices such as IP cameras and other WLAN APs etc. See figure below for more details. Diagram illustrating the POE connection for powering network devices like IP cameras.
9. Step 7: R2000 Dual Router also supports POE feature. Please refer to the figure below to connect the power adapter correctly. Note: The range of power voltage is 48 to 57V DC. Diagram showing the POE power adapter connection.

Web Configuration Quick Guide

Connect the Router to the PC

After installing the R2000 Dual Router, power it on and connect its Ethernet port (eth1/eth2/eth3/eth4) to a PC via a standard cross-over cable.

Configure the PC

There are two methods to obtain an IP address for the PC: one is to obtain an IP address automatically from Local Area Connection, and another is to configure a static IP address manually within the same subnet of the router. Please refer to the steps below. (Example uses Windows 7; configuration for other Windows systems is similar.)

1. Go to Start > Control Panel, double-click Network and Sharing Center, and then double-click Local Area Connection. Screenshot of the Network Connections window.
2. Click Properties in the window of Local Area Connection Status. Screenshot of the Local Area Connection Status window.
3. Choose Internet Protocol Version (TCP/IPv4) and click Properties. Screenshot of the PC's network adapter properties window for configuring IP settings.
4. Two ways for configuring the IP address of PC:
   • Obtain an IP address automatically: Select this option if your network supports it.
   • Use the following IP address: Configure a static IP address manually within the same subnet of the R2000 Dual Router (e.g., IP: 192.168.0.2, Subnet Mask: 255.255.255.0, Default Gateway: 192.168.0.1). Screenshot of the router's web interface for configuring IP addresses.
5. Click OK to finish the configuration.

Login the Router

1. On your PC, open a web browser such as Internet Explorer, Google, or Firefox.
2. From your web browser, enter the IP address of the router. The default IP address of R2000 Dual Router is 192.168.0.1, though the actual address may vary. Screenshot of the browser address bar showing the router's IP.
3. In the login page, enter the username and password, choose language, and then click LOGIN. Note: If the wrong username or password is entered more than six times, the login web will be locked for 5 minutes. Screenshot of the router's login page.
4. The home page of the R2000 router's web interface is displayed, for example. Screenshot of the router's web interface home page displaying system status.

Configure the Cellular

Click Interface > Link Manager > General Settings, choose "WWAN1" as the primary link and "WAN" as the backup link, and "Cold Backup" as the backup mode, then click Submit > Save & Apply to make the configuration take effect. Screenshot of the Link Manager settings for configuring cellular links. This section allows users to configure link connection parameters, including WWAN1/WWAN2, WAN, and WLAN. It is recommended to enable Ping detection to keep the router online. Ping detection increases reliability and reduces data traffic costs.

Enable Automatic APN Selection: The window is displayed as below. Screenshot of the Automatic APN Selection window. It is strongly recommended to change the default password.

Enable Ping: The window is displayed as below. Screenshot of the Ping Detection Settings window.

Configure the IP Address

Configure Lan0

For R2000 Dual, the maximum number of LAN ports is four (lan0, lan1, lan2, lan3). Lan0~lan3 are available when selected randomly by eth1~eth4. All eth1~eth4 were defaulted to lan0, and the default IP is 192.168.0.1/255.255.255.0.

Go to Interface > LAN > LAN > Network Settings, for example: Screenshot of the LAN Network Settings interface.

Click the edit button of the current LAN port, modify the IP Address and Netmask of lan0. Then click Submit > Save & Apply to make the modification take effect. Screenshot of the router's web interface for configuring IP addresses.

Configure Lan1

Go to the Interface > Ethernet, click the edit button of eth1, and choose lan1 as the Port Assignment. Screenshot of the Port Assignment configuration for an Ethernet port. Click Submit > Save & Apply to make the modification take effect.

Go to Interface > LAN, and click the add button: Screenshot of the LAN General Settings interface for configuring IP addresses. Select the interface as lan1, and configure the IP Address and Netmask of lan1. Screenshot of the LAN General Settings interface for configuring IP addresses. Click Submit > Save & Apply to make the modification take effect.

Configure Multiple IP

Go to Interface > LAN > LAN > Multiply IP, for example: Screenshot of the Multiple IP Settings interface. Click ✏️ to edit the multiple IP of the LAN interface. Click ❌ to delete the multiple IP of the LAN interface. Click ➕ to add a multiple IP to the LAN interface.

Configure WAN

Go to Interface > Link Manager > General Settings, and click the edit button of WAN to enter the link configuration window. Screenshot of the WAN Link Manager General Settings. Configure the WAN interface parameters such as the Connection Type as below: Screenshot of the WAN Connection Type configuration.

Enable Ping, the window is displayed as below: Screenshot of the Ping Detection Settings for WAN.

The modifications will take effect after clicking Submit and Save & Apply button.

Check the Cellular Connection Status

Click Interface > Cellular > Status, and click the row of status, then the details status information will be displayed under the row. Screenshot of the Cellular Status details.

FAQ

Connected to the router successfully and obtained the IP address automatically, but failed to login the webpage.

1. Check the cable connection.
2. Check whether the green LED of the current connected port is solid or blinking.
3. Check whether another DHCP server or host occupies the IP address within the same LAN and causes IP conflict. If yes, connect the router to the PC directly to modify the IP address pool of DHCP.
4. Confirm whether the DHCP function has been closed factitiously if this is not the first use of this router. If yes, configure the IP address of the PC's LAN interface manually to make the router and the PC can access each other in the same LAN; or restore to the factory default settings of the router via the Reset button.
5. Check the firewall of the router to confirm whether the access is restricted or the HTTP protocol is closed. Please restart the firewall.

What to do if I forgot the IP address of the router?

Press and hold the Reset button to return the router to factory defaults, and then enter "192.168.0.1" in your browser to log in the router again. See Chapter 1.4 for more details about the Reset button.