Aqara Camera Hub G5 Pro (Wi-Fi) User Manual

Product Introduction

The Camera Hub G5 Pro (Wi-Fi) supports 24/7 comprehensive use. It features a video resolution exceeding 4 million pixels, a 133° diagonal field of view (FOV) lens, a large F1.0 aperture, and a 1/1.8" large-image sensor, delivering vibrant color imaging even in extremely low-light conditions. The G5 camera also supports PIR motion detection, which can identify people gathering or lingering within its detection range. It includes a 3000K color temperature spotlight that provides bright yet comfortable illumination, enhancing AI identification accuracy. The G5 camera offers various AI functions such as person detection, pet detection, package detection, lens occlusion detection, face recognition, and vehicle recognition. It also functions as a Zigbee and Thread hub and supports 2.4/5GHz Wi-Fi connection. This product has an IP65 dust and water resistant rating, suitable for environments from -30°C to +50°C (-22°F ~ 122°F), making it a versatile monitoring camera.

What is in the Box

• Camera Hub G5 Pro (Wi-Fi) x1
• Rear lid opener x1
• Power cable x1
• Wall Screws (M3 x 20mm, self-tapping) & Anchors Kit (32mm) x1
• User manual x1

Device Components

A line drawing illustrates the camera and its components:

• Lens
• PIR Sensor
• Adjustable Bracket
• Indicator Light
• Microphone
• Spotlight
• Tightening Adjustment Screw
• Wall Mounted Bracket Fastening Screws
• USB-C Power Port
• Speaker
• Rear Cover Removal Screw
• Rear Cover Screw Hole
• 1/4 "Bracket Screw Hole
• Button: Press and Hold for 10s: Reset the Network and Unbind the Device. Quick Press 10 Times: Restore Factory Settings.

Device Installation

Select the Installation Position

This product can be mounted on a wall, ceiling, or placed on a flat surface. The instructions are as follows:

Flat Surface Placement:

The camera can be placed on a flat surface. After the product is successfully connected to the app, its tilt angle and left/right rotation angle can be manually adjusted based on real-time streaming, aiming the lens at the desired view.

Wall Mounting and Ceiling Mounting (Example: Wall Mounting):

1. It is recommended to install this camera at a height of 2-3 meters above the ground. For vehicle recognition functionality, install the camera on the left/right side of the garage door or driveway. Avoid a center position, as vehicle recognition requires capturing a sufficiently large area of the target vehicle.
2. Loosen the fastening screws of the wall-mounted bracket, detach the bracket, attach it to the selected installation position on the wall, and mark the punching points.
3. Use a Ø6 mm drill bit to drill holes according to the marked positions, with a hole drilling depth of at least 32 mm.
4. Use a tool to hammer the 4 expansion plugs into the drilled holes, ensuring a flat surface.
5. Use the self-tapping screws from the accessory pack to secure the bracket to the wall.
6. Insert the camera and the other parts of the bracket from top to bottom into the groove of the wall mount bracket, then tighten the screws to secure it.
7. After successfully adding the camera on the APP, manually adjust the pitch angle or left and right rotation angle of the bracket based on real-time streaming, and aim the lens at the position that needs to be filmed.

Device Binding & Initialization

1. Download App

Search for "Aqara Home" in the Apple App Store, Google Play, Xiaomi GetApps, or Huawei App Gallery. Alternatively, scan the provided QR code to download the Aqara Home app.

2. Add Product to Aqara Home

Connect the camera to Aqara Home or HomeKit before installing it. Use the rear lid opener to open the camera's back cover.

Connect the device using the USB-C cable to power it on, and then connect to the network via Wi-Fi. When the status indicator light is flashing yellow, open the Aqara Home App. The camera should be automatically discovered and displayed. Click on the discovered camera and follow the app prompts to connect. Alternatively, click the "+" icon in the upper right corner of the app's homepage and select "Camera Hub G5 Pro (Wi-Fi)". If successfully connected, the status indicator light will change to a solid blue light.

• If the indicator light is not flashing yellow after powering on, use the tools in the accessory pack to open the rear cover, then long press the function button for 10 seconds or quickly press it 10 times to reset the device.
• During network setup, ensure your mobile phone is connected to the Wi-Fi network on the same LAN as the camera.
• During network setup, you may need to scan the Aqara pairing QR code on the product or manual cover, or enter the 8-digit pairing code. Follow the app's prompts to complete the steps.

3. Add Product to HomeKit

Open the Apple "Home" app, click "+" to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) from the product or user manual, and connect the device to HomeKit.

HomeKit Addition Failures Troubleshooting:

1. Prompt "Unable to add accessory": Repeated connection failures may have left unresolved error information in the iOS cache. Restart the iOS device (iPhone or iPad), reset the camera, and try again.
2. Prompt "Accessory added" but still not working: Restart the iOS device and reset the camera, then manually enter the HomeKit setup code to add the camera.
3. Prompt "Accessory not found": Reset the camera, wait for 3 minutes, and add it again by manually entering the HomeKit setup code.

Note: Do not discard the QR code on the product or User Manual. If unable to add the device, press and hold the function button for 10 seconds to reset the network, and then try again.

Additional Functions

4. Bind Child Device

This product is a Zigbee hub and can connect with Thread child devices. Bind child devices according to their respective user manuals.

5. Other Functions

For more device functions, please log in to the Aqara Home app to explore.

Description of Indicator Lights

Product Specifications

User Information

The "Works with Apple" badge signifies that the accessory is designed to work specifically with the marked technology and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

A 10-day recording history from your Camera Hub G5 Pro (Wi-Fi) is securely stored in iCloud and accessible via the Apple Home app on your iPhone, iPad, or Mac. You can add one camera to a 50GB plan, up to five cameras to a 200GB plan, or an unlimited number of cameras to a 2TB plan at no additional cost. Camera recordings do not count against your iCloud storage limit.

Communication between iPhone, iPad, Apple Watch, HomePod, HomePod mini, or Mac and the HomeKit-enabled Camera Hub G5 Pro (Wi-Fi) is secured by HomeKit technology.

Apple, Apple Watch, HomeKit, HomePod, HomePod mini, Siri, iPad, iPad Air, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

Warnings

⚠️ Warning

1. This product is not a toy; please keep it away from children.
2. Avoid installing the product in any position that may obstruct the lens, PIR, or spotlight. When adjusting the lens orientation, avoid aiming in the direction of direct sunlight to prevent irreversible hardware damage to the image sensor.
3. When the spotlight is turned on and adjusted to maximum brightness, do not stare at the light for a prolonged period to avoid eye damage.
4. This product does not support infrared light for generating black and white images in night vision mode. In completely dark environments, please turn on the spotlight.
5. Please do not attempt to repair this product yourself, as this may void your after-sales warranty services.
6. Please select an adapter with a minimum output parameter of 5V-2A for use with the product.

Manufacturer Information

Online Customer Service: www.aqara.com/support

Manufacturer: Lumi United Technology Co., Ltd.

Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China.

Email: support@aqara.com

Made in China