Vivitar DVR 620v2 Digital Video Camera

User Manual

© 2010 Sakar International, Inc. All rights reserved. Windows and the Windows logo are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective companies.

Introduction

Thank you for purchasing this camera. Everything you need to take quality digital photos and videos is included with your camera. Vivitar makes capturing those special moments as easy as possible.

Note: Your camera needs an SD Memory card (up to 16GB) for normal use. SD Memory cards are not included and need to be purchased separately.

Please read this manual carefully first in order to get the most out of your digital camera.

What Your Camera Includes

The following items are included with your camera:

  1. Digital Video Camera
  2. AV Cable
  3. Vivitar Experience Image Manager software Installation CD
  4. Wrist Strap

Note: SD Memory Card not included.

[Image Description: A silver Vivitar digital video camera with a lens on the front and 'Vivitar' logo.]

Parts of the Camera

[Image Description: Multiple views of the Vivitar DVR 620v2 camera, showing front, back, top, bottom, and side profiles, with numbered callouts indicating various buttons and ports.]

Number Part Name
1 Power Button
2 Delete
3 Menu
4 Mode
5 Shutter
6 Up/Zoom In
7 Down/Zoom Out
8 Left
9 Right
10 LCD Screen
11 SD Card Slot
12 USB Connector
13 TV Out Port
14 Strap Hole
15 Tripod socket
16 USB ejector
17 LED Light
18 Lens
19 Speaker
20 Microphone
21 Battery Cover

Initial Camera Setup

Installing the Batteries

[Image Description: Diagram showing how to slide off the battery cover and insert 2 AA batteries.]

Installing the Memory Card

[Image Description: Diagram showing an SD memory card being inserted into the camera's slot.]

Insert SD Memory card (up to 16GB) before use.

Turning On the Camera

[Image Description: Close-up of the camera's control buttons labeled: Mode, Menu, Up/Zoom In, Down/Zoom Out, Shutter/OK, Delete, and Power Button.]

When powering the camera ON for the first time, the camera will guide you through the initial camera setup.

Powering the Camera ON

  1. Make sure the batteries have been inserted properly into your digital camera.
  2. Make sure an SD card has been inserted into your camera.
  3. Press the [Power] button to turn on the camera.

Setting the Camera Language

  1. You will first be prompted to select a language for the camera. The Language selection menu will appear. Select your language and press the ⌘/⏎ [Shutter/OK] button to confirm.
  2. After selecting a language, you will be asked if you would like to continue with the initial camera setup. A message will appear: "Continue with Camera Setup?" Select "Yes" to continue or "No" to exit the setup.

Note: If you select "No" and exit setup, the camera will use its default settings. These can be adjusted later via the camera's menus.

Main Camera Modes

Your camera has different modes for various functions. You can switch modes by pressing the [Mode] button after the camera is powered ON.

Video Capture Mode

Use this mode to capture videos. This is the default mode when the camera is powered ON.

To take a video, aim your camera and press the 📷 [Shutter] button to start recording. A red record indicator will appear on the LCD screen during recording. To stop recording, press the 📷 [Shutter] button again. The video will be saved to your camera's memory card.

To access menus in Video Capture mode, press the [Menu] button.

Photo Capture Mode

Use this mode to capture pictures. After turning on your camera, press the [Mode] button once to enter Photo Capture mode.

To take a picture, aim your camera and press the 📷 [Shutter] button. The picture will be saved to your camera's memory card.

To access menus in Photo Capture mode, press the [Menu] button.

Playback Mode (Photos & Videos)

Use this mode to view and manage your photos and videos. After turning on your camera, press the [Mode] button twice to enter Playback mode. You can scroll through previously taken photos and videos to view and delete them.

To access menus in Playback mode, press the [Menu] button.

Camera Technical Specifications

Specification Details
Image Sensor CMOS Sensor
Image Resolution (5M) 2592x1944 pixels, (3M) 2048x1536 pixels
Video Resolution 640X480pixels (30fps), 320X240pixels (30 fps)
File Format JPEG/AVI
External Memory SD Card (up to 16GB) – SD Card not included
LCD Display 1.8 Inch TFT; the LCD screen opens up 180 degrees
Lens f=3.0mm F2.8
Zoom 4X Digital Zoom
Scene Auto
Image Quality Normal
White Balance Auto
Color Effect Standard
Light Exposure Auto
ISO Auto
Frequency 60 Hz
Auto Power Off 3 minutes
Metering Center
Language English, French
Microphone Yes
Speaker Yes
Interface USB 2.0 (HS)
System Requirements Windows XP and above / Mac OSX 10.5 and above
Battery 2 x AA alkaline batteries
Working Temperature 0~40 °C

Computer System Requirements

Windows

To download photos and videos, you need the following minimum configuration:

Macintosh

For Macintosh with Intel processor running Mac OS X v10.5 or later:

Using Your Digital Camera

Powering the camera ON

Press the [Power] button to turn your camera ON. The camera will start in Video Capture mode.

Powering the camera OFF

While the camera is on, press the [Power] button again to turn it OFF. A "Goodbye" splash screen will appear, and then the camera will power off completely.

Note: When battery power is insufficient, a "Low Battery" message will appear on the LCD screen, and the camcorder will automatically power off shortly after.

Auto Power Saving

Your digital camera has an Auto Power Off feature that turns the camera off if it has not been used for 3 minutes.

Changing Camera Mode

Your camera has three main modes:

  1. Video Capture Mode: Use this mode to capture videos.
  2. Photo Capture Mode: Use this mode to capture photos.
  3. Playback Mode (for photos and videos): Use this mode to view the photos and videos you have already taken.

Navigating the Menus

Each camera mode has specific menus. The icons that appear on the LCD screen are the best default settings for capturing videos and photos.

To change the active camera mode, ensure the camera is powered ON and press the [Mode] button.

[Image Description: Icons indicating camera modes: a video camera icon for Video Capture Mode, a camera icon for Photo Capture Mode, and a play icon for Playback Mode, all displayed on the top-left corner of the LCD.]

Menu Navigation Steps:

  1. Press the [Menu] button to open the menus for the current mode.
  2. Press the [Left] or [Right] direction control buttons to scroll between menus.
  3. Press the [Up] or [Down] direction control buttons to highlight a menu selection.
  4. Press the ⌘/⏎ [Shutter/OK] button to confirm and select the highlighted option.
  5. If a selection is remembered by the camera, a [Selected] icon will appear next to it. Changes to these options remain until manually changed.
  6. Some menu options are single-use functions and do not display this icon.
  7. Press the [Mode] button at any time to exit the menus and return to the previous screen.

Video Capture Mode

The Video Capture Mode allows you to capture videos. When the camera is first powered ON, it displays in this mode by default.

[Image Description: Diagram of the LCD screen in Video Record Mode, showing indicators for Video record mode, Memory card inserted, Battery level (Full, Half, Low), Resolution (640x480, 320x240), Elapsed time (00:43:16), and Memory capacity.]

Taking a Video

  1. While in Video Capture Mode, use the LCD display to aim the camera at the scene.
  2. Click the [Up] - Zoom In and [Down] - Zoom Out buttons to adjust the camera display.
  3. Press the 📷 [Shutter] button to start video capture.
  4. The elapsed time will appear on the top right corner of the LCD, and a red indicator will replace the video icon.
  5. To stop recording, press the 📷 [Shutter] button again.
  6. The video will be automatically saved to the camera's SD card.
  7. You can also capture videos using the Flip Screen. The LCD screen opens 180 degrees for Self Portrait image capture. To include yourself in the video, flip the LCD display out, hold the camera facing you, ensure you are visible on the screen, and click the 📷 [Shutter] button to begin recording.

Video Capture Mode Quick Function Buttons

Button Function
[Left] -
[Up] Zooms in
[Right] -
[Down] Zooms out
📷 [Shutter/OK] Starts and stops your video capture
🗑 [Delete] Allows you to delete the last video taken by opening the 'Delete This Video' option. Allows you to select the Language when holding down the button for 2 seconds.
[Menu] Opens the Video Menu options

Video Capture Mode Menus

The following menus appear in Video Capture Mode:

[Image Description: Screenshots of menu options: Image Resolution (VGA 640x480, QVGA 320x240) and Language (English, Français).]

Image Resolution Menu

This menu allows you to choose the desired size of images. Larger sizes consume more memory.

  1. Press the [Menu] button to open the menus.
  2. Press [Left] or [Right] to scroll and select the menu.
  3. Press [Up] or [Down] to scroll through menu options.
  4. Press ⌘/⏎ [Shutter/OK] to select the desired option.
  5. A [Selected] icon will appear next to the selected item.
  6. Press [Left] or [Right] to select the next menu item.
  7. Press the [Mode] button to exit the menu and return to the previous mode.
  8. An icon reflecting your selection will display on the LCD screen.
  9. Settings are saved until manually changed or factory settings are restored.
Language Menu

You can select your camera's language setting from the Language menu.

  1. Press the [Menu] button to open the menus.
  2. Press [Left] or [Right] to scroll and select the menu.
  3. Press [Up] or [Down] to scroll through menu options.
  4. Press ⌘/⏎ [Shutter/OK] to select the desired option.
  5. A [Selected] icon will appear next to the selected item.
  6. Press [Left] or [Right] to select the next menu item.
  7. Press the [Mode] button to exit the menu and return to the previous mode.
  8. Settings are saved until manually changed or factory settings are restored.

Video Playback Mode

When the camera is first turned on, it defaults to Video Capture mode. Press the [Mode] button twice to open Playback Mode. This mode allows you to review and delete photos and videos.

The Playback screen appears with the ▶️ [Playback] icon on the top left corner.

[Image Description: Diagram of the LCD screen in Playback Mode, showing a landscape image, the Playback mode icon, Memory card inserted status, and file format (Movie clips, JPG Images).]

Playing Captured Videos on Your Camera

  1. Press the [Left]/ [Right] buttons to select the video you wish to view.
  2. A Video file appears with a ▶️ [Video] icon on the bottom left corner of the LCD.
  3. Press the 📷 [Shutter] button to play and stop playing your selected video.

Video Playback Mode Quick Function Buttons

Button Function
[Left] - Displays the PREVIOUS image.
- Scrolls through your Thumbnail images.
- Moves image to the left in the Zoomed In selected Thumbnail image view.
[Up] - Increases Volume (while playing back your video).
- Scrolls through your Thumbnail images.
- Moves image up in the Zoomed In selected Thumbnail image view.
[Right] - Displays the NEXT image.
- Scrolls through your Thumbnail images.
- Moves image to the right in the Zoomed In selected Thumbnail image view.
[Down] - Decreases Volume (while playing back your video).
- Opens the Thumbnail display.
- Scrolls through your Thumbnail display images.
- Moves image down in the Zoomed In selected Thumbnail image view.
⌘/⏎ [Shutter/OK] - Plays the selected video file.
- Stops the selected playing video.
- Opens selected image from the Thumbnail display.
🗑 [Delete] Allows you to delete your selected video or all of your images (photos and videos).
[Menu] Opens the Video Playback Menu options.

Thumbnail View

Easily navigate and select images using the Thumbnail View. Images are displayed in a 3x3 matrix. Use the direction buttons to scroll and select.

  1. Press the [Down] button for images to appear.
  2. Press the [Up]/ [Down]/ [Left]/ [Right] direction buttons to navigate thumbnails and select an image.
  3. Press the ⌘/⏎ [Shutter/OK] button for the image to appear in full screen.
  4. Navigate around the enlarged photo by pressing the [Up]/ [Down]/ [Left]/ [Right] buttons.

Note: You can identify file types from thumbnails: AVI files have a [V] icon; JPEG files have no icons.

Delete Images with the Delete Button

In Playback mode, you can delete videos using the 🗑 [Delete] button. You can choose to delete a selected image or all images.

Delete Current Image:
  1. Select the image you wish to delete.
  2. Press the 🗑 [Delete] button once.
  3. A "Delete Current?" message appears on the LCD.
  4. Press the ⌘/⏎ [Shutter/OK] button to delete the image.
  5. Press the [Right] button to cancel the delete and select the next image.
  6. The selected image is deleted.
Delete All Images:
  1. Press the 🗑 [Delete] button twice.
  2. A "Delete All?" message appears on the LCD.
  3. Press the 📷 [Shutter] button to delete all the images.
  4. Press the [Right] button to cancel the delete and select the next image.

All captured images are irreversibly deleted. Caution: Use this feature carefully. Once deleted, images are wiped from the SD card. Ensure you have downloaded and saved all desired images to your computer before using this function.

Video Playback Mode Menus

The following menu appears in Video Playback Mode:

[Image Description: Screenshot of the Delete Menu with options: Delete This Video?, Delete All Images, Cancel.]

Delete Menu

While in Playback mode, you can delete videos through the delete menu:

  1. View the image you would like to delete.
  2. Press the [Menu] button to open the menus for the current mode.
  3. Press the [Up] or [Down] direction control buttons to scroll through menu options.
  4. To delete one video, select "Delete This Video".
  5. To delete all images (including unlocked photos and videos) on your camera's memory card, select "Delete All Images".
  6. Press the ⌘/⏎ [Shutter/OK] button to select the desired option.
  7. You will be asked to confirm your selection.
  8. The videos will be deleted as desired.

Photo Capture Mode

The Photo Capture mode allows you to capture pictures. When the camera is first powered ON, it defaults to Video Capture Mode. Press the [Mode] button once to enter Photo Capture mode.

[Image Description: Diagram of the LCD screen in Photo Capture Mode, showing Resolution indicator (5M 2596x1944, 3M 2048x1536), Capture mode, Memory card inserted status, Battery level (Full, Half, Low), and Memory capacity.]

Taking a Picture

  1. While in Photo Capture mode, use the LCD display to aim the camera at the scene.
  2. The 📷 [Camera] icon will appear on the top left corner of the LCD.
  3. Press the [Up] button to Zoom In and the [Down] button to Zoom Out.
  4. Press the 📷 [Shutter] button to capture and save your photo to the memory card.
  5. You can also capture photos using the Flip Screen. The LCD screen opens 180 degrees for Self Portrait image capture. To include yourself in the photo, flip the LCD display out, hold the camera facing you, ensure you are visible on the screen, and click the 📷 [Shutter] button to capture the moment.

Note: Lower resolution settings allow for more photos, but photos may be of lower quality.

Photo Capture Mode Quick Function Buttons

Button Function
[Left] -
[Up] Zooms in
[Right] -
[Down] Zooms out
📷 [Shutter] Captures your Photo
🗑 [Delete] Allows you to delete the last photo taken by opening the 'Delete This Photo' option. Allows you to select the Language when holding down the button for 2 seconds.
[Menu] Opens the Photo Menu options

Photo Capture Mode Menus

The following menus appear in Photo Capture Mode:

[Image Description: Screenshots of menu options: Image Resolution (5M 2592x1944, 3M 2048x1536) and Language (English, Français).]

Image Resolution Menu

This menu allows you to choose the desired size of images. Higher resolution images consume more memory.

  1. Press the [Menu] button to open the menus.
  2. Press [Left] or [Right] to scroll and select the menu.
  3. Press [Up] or [Down] to scroll through menu options.
  4. Press the ⌘/⏎ [Shutter/OK] button to select the desired option.
  5. A [Selected] icon will appear next to the selected item.
  6. Press [Left] or [Right] to select the next menu item.
  7. Press the [Mode] button to exit the menu and return to the previous mode.
  8. An icon reflecting your selection will display on the LCD screen.
  9. Settings are saved until manually changed or factory settings are restored.
Language Menu

You can select your camera's language setting from the Language menu.

  1. Press the [Menu] button to open the menus.
  2. Press [Left] or [Right] to scroll and select the menu.
  3. Press [Up] or [Down] to scroll through menu options.
  4. Press the ⌘/⏎ [Shutter/OK] button to select the desired option.
  5. A [Selected] icon will appear next to the selected item.
  6. Press [Left] or [Right] to select the next menu item.
  7. Press the [Mode] button to exit the menu and return to the previous mode.

Photo Playback Mode

When the camera is first turned on, it defaults to Video Capture mode. Press the [Mode] button twice to open Playback Mode. This mode allows you to review and delete photos and videos.

The Playback screen appears with the ▶️ [Playback] icon on the top left corner.

Viewing Captured Photos on Your Camera

Once in Playback mode, press the [Left] or [Right] direction buttons to scroll through images on your camera's memory card.

All photo files appear with the 📷 [JPG] icon on the bottom left corner of the LCD.

Photo Playback Mode Quick Function Buttons

Button Function
[Left] - Displays the PREVIOUS image.
- Scrolls through your Thumbnail images.
- Moves image to the left in the Zoomed In selected Thumbnail image view.
[Up] - Scrolls through your Thumbnail images.
- Zooms In to your selected Thumbnail image.
- Moves image up in the Zoomed In selected Thumbnail image view.
[Right] - Displays the NEXT image.
- Scrolls through your Thumbnail images.
- Moves image to the right in the Zoomed In selected Thumbnail image view.
[Down] - Opens the Thumbnail display.
- Scrolls through your Thumbnail display images.
- Zooms Out of your selected image.
- Moves image down in the Zoomed In selected Thumbnail image view.
⌘/⏎ [Shutter/OK] Opens selected image from the Thumbnail display.
🗑 [Delete] Allows you to delete your selected photo or all of your images (photos and videos).
[Menu] Opens the Photo Playback Menu options.

Thumbnail View

Easily navigate and select images using the Thumbnail View. Images are displayed in a 3x3 matrix. Use the direction buttons to scroll and select.

  1. Press the [Down] button for images to appear.
  2. Press the [Up]/ [Down]/ [Left]/ [Right] direction buttons to navigate thumbnails and select an image.
  3. Press the ⌘/⏎ [Shutter/OK] button for the image to appear in full screen.
  4. Zooming Into the Image: Once in full screen display mode, press the [Up] or [Down] buttons to Zoom In and Zoom Out.
  5. Navigate around the enlarged photo by pressing the [Up]/ [Down]/ [Left]/ [Right] buttons.

Note: You can identify file types from thumbnails: AVI files have a [V] icon; JPEG files have no icons.

Delete Images with the Delete Button

In Playback mode, you can delete images using the 🗑 [Delete] button. You can choose to delete a selected image or all images.

Delete Current Image:
  1. Select the image you wish to delete.
  2. Press the 🗑 [Delete] button once.
  3. A "Delete Current?" message appears on the LCD.
  4. Press the ⌘/⏎ [Shutter/OK] button to delete the image.
  5. Press the [Right] button to cancel the delete and select the next image.
  6. The selected image is deleted.
Delete All Images:
  1. Press the 🗑 [Delete] button twice.
  2. A "Delete All?" message appears on the LCD.
  3. Press the 📷 [Shutter] button to delete all the images.
  4. Press the [Right] button to cancel the delete and select the next image.

All captured images are irreversibly deleted. Caution: Use this feature carefully. Once deleted, images are wiped from the SD card. Ensure you have downloaded and saved all desired images to your computer before using this function.

Photo Playback Mode Menus

The following menu appears in Photo Playback Mode:

[Image Description: Screenshot of the Delete Menu with options: Delete This Photo?, Delete All Images, Cancel.]

Delete Menu

While in Playback mode, you can delete photos through the delete menu:

  1. View the image you would like to delete.
  2. Press the [Menu] button to open the menus for the current mode.
  3. Press the [Up] or [Down] direction control buttons to scroll through menu options.
  4. To delete one photo, select "Delete This Photo".
  5. To delete all images (including unlocked photos and videos) on your camera's memory card, select "Delete All Images".
  6. Press the ⌘/⏎ [Shutter/OK] button to select the desired option.
  7. You will be asked to confirm your selection.
  8. The photos will be deleted as desired.

Connecting the Camera to a TV

Your camera has an AV port to use your larger TV screen instead of the camera's LCD screen. When you plug in the TV Cable (supplied) to the camera's AV slot and to the TV, the LCD screen turns blank. Use the camera as usual to capture and playback photos and videos; images will appear on the TV instead of the LCD screen.

Note: The only limitation of using the TV screen is that the camera is no longer portable.

  1. Connect the video camcorder to a TV via the TV-out cable (supplied). The TV slot is situated next to the USB slot at the top of the camcorder.
  2. Connect the end with double-connectors to the video (yellow) and audio (red or white) input jacks on the TV.
  3. Turn on the TV and the video camcorder, and set the TV to "AV" mode.
  4. When the video camcorder is set to record, capture, or playback mode, you can preview the images on the TV screen.
  5. When the video camcorder is set to Playback mode, you can review all pictures and videos stored on the SD card inserted in the camcorder on the TV.

Installing the Software

You must be connected to the internet to install and run the Vivitar Experience Image Manager software.

  1. Insert the installation CD into your CD-ROM drive. The installation screen should open automatically.
  2. On PC: The Vivitar Experience Image Manager Installer window appears. If it does not, open the application's CD/DVD drive and click on "Setup.exe" to launch the installer.
  3. On Macintosh: Click the icon that appears on the desktop to install the Vivitar Experience Image Manager.
  4. If you do not have internet access when inserting the CD-ROM, connect to the internet and click the "Install Vivitar Experience Image Manager" button to begin the installation.

[Image Description: Screenshots of the Vivitar Experience Image Manager installer, showing the installer window and a message about internet connection status.]

Note: If you do not have internet access, you can still download media from the camera. Click the "How to transfer photos and videos from my camera to my computer" button for instructions.

  1. If you have internet access, the "Choose your language" window opens. Select your language and click "Next".
  2. Select your camera model from the list and click "Next".
  3. Click "Next" to confirm your camera model selection and to install the application.
  4. Please wait while the application is being installed on your computer.
  5. Review the license terms. On PC and Macintosh: Click "I accept the terms of this license agreement" and then click "Next" to continue.
  6. On PC only: Let the "Vivitar Experience Image Manager" installer create the program folder, then click "Install".
  7. Please wait while the application continues the installation process on your computer.
  8. On PC: Click the "Close" button when installation is complete. Click "Launch Vivitar Experience Image Manager" to open the application.
  9. On Macintosh: Click the "Quit" button when installation is complete. Click "Launch Vivitar Experience Image Manager" to open the application.
  10. If you close the application, you can run Vivitar Experience Image Manager from the Programs (PC) or Applications (Mac) menu on your computer.

Connecting the Camera to the Computer

  1. Push the USB lever on the side of the camcorder to reveal the retractable built-in USB connector.
  2. Plug the USB connector into an available USB port on your computer.
  3. Power the camera ON.
  4. The first time you connect the device, wait a few seconds for the computer to recognize it.
  5. Your camera will appear as a mass storage device "MSDC" on the LCD, indicating it is in Mass Storage Mode.

Getting Photos and Videos from Your Camera to Your Computer

An SD card needs to be inserted. Do not disconnect the cable during transfer, as this will cancel the transfer of any files.

  1. Select the "Get Images" button from the Main menu.

[Image Description: Screenshot of the Vivitar Experience Image Manager software interface, showing buttons like 'Get Images', 'Manage Images', 'Send by Email', 'Slideshow', etc., and social media icons.]

  1. The "Get Images from device" window opens.
  2. You can select to download photos, videos, or both.
  3. Select your camera (removable disk) from the device window. If your camera is the only USB device connected, it will be selected automatically.
  4. Select a location on the computer to place the new photo and video files.
  5. Add the new photo and video files to albums if desired.
  6. Select to remove the media files from the selected device (removable disk) after import.
  7. Click the "Get Images" button to transfer the photos and videos from your camera to your computer.
  8. A media download progress bar appears on the bottom left showing the number of files downloading. A message appears when the download is complete.
  9. The selected photo and video files are now downloaded to your computer, ready for use in the selected folder and albums.

Get Started!

Using the Vivitar Experience Image Manager, you can:

For more details, open the Help file or click the "Take the Tour" button on the application's Home page.

Transfer media from my camera to my computer manually

(Using Windows)

  1. Use the USB cable to connect your camera to your computer.
  2. "MSDC" appears on the LCD.
  3. A window appears with options; select "Open folder to view files" and click OK.
  4. Open the DCIM folder and the subfolder inside to view the media files.
  5. Select the media and copy the files from this folder into your computer. Optionally, select files, choose Copy from the Edit menu, then select a folder and choose Paste from the Edit menu.
  6. It is recommended to copy images into the Pictures/My Pictures folder and videos into the Videos/My Videos folder.
  7. Do not disconnect the cable during transfer, as this will cancel the transfer of any files.

(Using Macintosh)

  1. Use the USB cable to connect your camera to your computer.
  2. "MSDC" appears on the LCD.
  3. The camera's device icon appears on the desktop.
  4. Click the device icon and open the DCIM folder and the subfolder inside to view the media files.
  5. Select the files and drag them into your computer. Optionally, select files, choose Copy from the Finder's Edit menu, then select a folder and choose Paste from the Edit menu.
  6. It is recommended to copy images into the Pictures folder and videos into the Movies folder.
  7. Do not disconnect the cable during transfer, as this will cancel the transfer of any files.

Camera Maintenance

The digital camera is a delicate device. Handle your camera with care to avoid damage.

Sakar Warranty Card

This warranty covers the original consumer purchaser only and is not transferable. Products that fail to function properly UNDER NORMAL USAGE, due to defects in material or workmanship, will be repaired at no charge for parts or labor for a period of one year from the time of purchase.

What Is Not Covered By Warranty:

Damages or malfunctions not resulting from defects in material or workmanship, and damages or malfunctions from other than normal use, including but not limited to, repair by unauthorized parties, tampering, modification, or accident.

What To Do When Service Is Required:

When returning your defective product (postage pre-paid) for service, your package should include:

  1. Copy of original bill of sale.
  2. A detailed written description of the problem.
  3. Your return address and telephone number (Daytime).

MAIL TO ADDRESS BELOW:

Sakar US Sakar UK/Europe Sakar Australia
Sakar International
Attention: Service Department
195 Carter Drive
Edison, NJ 08817
Attention: Service Department
2D, Siskin Parkway East
4020 Middlemarch Business Park
Coventry, CV3 4PE
Return faulty camera to the Refund Counter at the store where purchased

Technical Support

For technical support issues, please visit our website at www.vivitar.com. You can find manuals, software, and FAQs on the website. Can't find what you are looking for? E-mail us at support@vivitar.com and one of our technical support team members will answer your questions.

For phone support in the US, please call 1-800-592-9541. In the UK, call 0800 917 4831. In Australia, call 1800-006-614. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll-free number.

Troubleshooting

Q: I have taken photos and selected the "Get Images" button. I get a message that the images were successfully transferred, but the photos do not appear on my computer. What do I do?

A: First, ensure that you have actually taken photos. Press the 📷 [Shutter] button to take some sample photos and then try downloading them again. If the camera powers off before you upload them, the photos are not stored. Photos should be uploaded quickly before the camera powers off. If the photos are saved to the SD memory card, then all the photos should appear.

Q: How do I make sure I don't lose important pictures?

A: This camera requires an SD card for normal use. If the camera powers off, nothing will happen to the images stored on the SD memory card. We recommend always downloading your photos to your computer as soon as possible to prevent unintentional data loss.

Q: I deleted images using the Vivitar Experience Image Manager. The images were also deleted from my computer. How do I recover images that I accidentally deleted?

A: All images deleted using the Vivitar Experience Image Manager are sent to your computer's Recycle or Trash Bin and can be retrieved from there.

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