CJC 4G Smart Watch User Manual
1. Safety Warning
1) The watch should be charged for 4 hours at least before first use.
2) Please turn off the watch before inserting the card.
2. Product Details
The watch features a camera on the front, a flashlight, a SIM card slot, a back view, and a power/SOS one-key help button.
Power button:
Turn on: Press and hold the power button for 5 seconds to turn on the watch.
Turn off: Turn it off through the watch interface 'Settings-Shutdown' or shutdown remotely through the phone App.
Restart: Long press and hold the power button for 30 seconds to restart the watch. Alternatively, restart the watch remotely from the phone App.
SOS: Press and hold the power button for 3 seconds to activate the SOS function in case of emergency.
3. Supported SIM Card Carrier
This watch functions as a smart phone to make or receive calls after a SIM card is correctly inserted. It supports 4G Nano SIM mobile/watch cards from most carriers. Supported carriers include: AT&T, AT&T2, Iowa Wireless, Cincinnati, Partnership, T-Mobile USA, WAP Cleartalk, Airadigm, Western, Inland Cellular, epc.tmobile.com, SunCom Wireless, Cingular Wireless, Cingular, T-Mobile.
Note:
- 1) Please turn off the watch before inserting the SIM card.
- 2) The SIM card needs to be activated with caller ID, GPRS data traffic, Internet access, and call function. If using a new card, contact the SIM card carrier for activation. After activation, it may take up to 24 hours for GPRS and data settings to sync with your device.
4. Steps to Insert Card
1) Long press the power button to turn off the watch before inserting the SIM card.
2) Insert the Nano SIM card into the card slot beside the watch. Refer to the diagram for card insertion direction.
3) Use the SIM-removal tool to push the SIM card into the slot until it is locked inside.
The insertion process is illustrated in steps: 1. Shows the SIM card and removal tool. 2. Shows the SIM card positioned at the watch slot. 3. Depicts pushing the card into the slot. 4. Indicates the SIM card locked in place.
5. Download Phone App "SeTracker2"
1) Scan the AppCode below to download the Android or iOS phone app "SeTracker2". The AppCode can be found in the watch interface under 'QR Code-AppCode'.
A QR code is displayed for scanning to download the app. Below the QR code, options for 'SeTracker2 (new version)' with 'iPhone download' and 'Android download' are shown, followed by 'SeTracker (Classic version)' with similar download options.
2) Follow the instructions to register and log in.
3) Bind the watch to the phone App. After successful account registration, scan the RegCode or manually enter the 15-digit RegCode to bind the watch to the App. The RegCode can be found on the back of the watch or in the watch interface under 'QR Code-RegCode'.
The binding process involves scanning or inputting a device ID (RegCode) to add a device. A watch interface shows 'RegCode' and 'AppCode' options.
6. Main Functions in Phone App
- 1) Phone book: Add and sync phone numbers to your watch for convenient calling.
- 2) Chat/Family group chat: The phone App can send pictures, text, and voice messages to the watch. The watch can send real-time pictures and voice messages to the phone App (but not text).
- 3) GPS tracker:
Note: Location Update Schedule:
Normal mode: Update every 10 minutes.
Power Saving Mode: Update every hour.
An interface shows 'Location Update Schedule' with options for 'Normal Mode: Update every 10 min' and 'Power Saving Mode: Update every hour', with a 'Save' button.
- 4) SOS Number: Preset up to three SOS numbers for emergency calls.
- 5) Do Not Disturb: Set a time period to block phone calls.
- 6) Find device: Click 'find device'; the watch will ring.
- 7) Night power saving: Enable night power saving mode to save battery.
- 8) Reject strange call: Block strange calls and only allow calls from the phone book.
A 'Reject Strange Call' setting allows only contacts in the phonebook to call the watch. Blocking records show messages pushed to the APP for parents. An option 'Turn on rejected calls' is available.
7. Main Functions in the Watch
Contact/Phone Book: Add and sync phone numbers from the phone App for convenient calling.
We chat: Tap to chat with the phone app, send voice and real-time pictures. (Note: The watch cannot send text to the mobile app).
Phone: Enter a phone number and dial directly to make a call.
Video call: Select single or group video chat with the phone App. Group chat supports up to 8 people.
Camera: Click to take a photo.
Gallery: View photos taken by the watch. Photos can be shared, deleted, and modified.
Childhood: Math Game, timetable (set in phone App).
Footsteps: View historical tracks.
8. Main Settings in the Watch
Settings include: Volume (media, alarm, ringer, call), Brightness, Sleep time, restart, shutdown, device information (wireless upgrade, model number, version number, IMEI). Other settings include Wifi, Bluetooth, Flashlight, Mobile Network, Date and Time Settings, and Language.
Time setting:
1) After connecting to WIFI or inserting a working SIM card, the time updates automatically based on the current geolocation's time zone.
2) If no WiFi or SIM card is inserted, manual time setting is required. Navigate to Settings > Date&Time Settings, cancel automatic date and time, then set the time and date.
Press and hold the watch screen to change display face options.
9. Trouble Shooting
1) The watch is offline:
Turn on the watch and swipe down from the top of the screen. Search 'CJC smart watch' on YouTube for video instructions. 4G cellular signal and strength should be displayed at the top of the screen if the SIM card is activated and inserted.
Diagrams show signal status: 'SIM Card not recognized' with an exclamation mark icon, 'SIM no 4G Data' with signal bars, and 'SIM & 4G Data' with signal bars and '4G' indicator.
Solutions:
- SIM Card not recognized: Turn off the watch before inserting the card. If it still doesn't work, try another card.
- SIM no 4G Data: Test the SIM card in a mobile phone to check if it supports 4G, is from a supported carrier, and has all functions activated. Check call, receive call, and GPS functionality.
- SIM & 4G Data: Send the text message 'pw,123456,ts#' (using English input method) to the watch. An auto-reply message with IMEI and URL code will be sent. Provide a screenshot of this message and a picture of the watch's Regcode for technical support.
2) The watch cannot be called:
Example: The watch can make calls, but when called, you hear a busy line.
Solutions:
- a. Save the phone number in the phonebook of the SeTracker2 app. Unsaved numbers cannot call the watch.
The phone book in the app lists contacts like 'mom' and 'dad' with their numbers, and an 'Add' button.
- b. If the watch is bound to the phone App, check if 'reject strange call', 'do not disturb', or 'night power saving' modes are enabled in the App. These functions can prevent calls during certain times.
A list of app settings is shown, including 'Do Not Disturb', 'Phone Book', 'SMS Alerts', 'Find Device', 'Function Restrictions', 'Timer Switch', 'Language', 'Time Zone', 'Night Power Saving', 'Receive watch text messages', 'Reject Strange Call', and 'Set Watch WiFi'.
If the above functions are turned off successfully, a 'successful' message will appear. Network delays may occur, so try again a few times.
- c. If issues persist, send the text message 'pw,123456,ts#' to the watch (ensure the watch has a SIM card and the message is in English). An auto-reply with IMEI and URL code will be sent. Provide a screenshot of this message and a picture of the watch's Regcode for technical support.
3) Network not available:
The watch connects in WiFi state but not in SIM state. You can make/receive calls but not chat messages.
Solutions:
- a. Reset APN to default.
- b. If unsure how to reset APN, provide APN information for technical support. Send the text message 'pw,123456,imsi#' to the watch (ensure the watch has a SIM card and the message is in English). An auto-reply with the IMSI code will be sent. Provide a screenshot of this message and a picture of the watch's Regcode for technical support.
A text message 'pw,123456,imsi#' is sent. An auto-reply message shows 'imsi:460021125174173'.
4) The App cannot be registered:
- a. If you are not the first person to bind the watch, obtain authorization from the first person.
- b. If you haven't bound the watch but it requires administrator authorization and you don't know the administrator account, contact support to reset the device ID.
5) The device number does not exist when you add device:
When inputting the device ID, a message prompts 'please confirm the registration code is correct'.
- a. Note that the device ID is Regcode, not IMEI.
- b. If it still doesn't work, contact support to get the correct device ID.
6) The watch cannot be charged:
- a. The watch needs at least 4 hours of charging before first use.
- b. When charging, place the watch flat with the screen facing down for proper contact with the magnetic charging port.
- c. Try a different charging plug if the current one is broken. If charging still fails after trying these steps, contact support.
10. Contact Us
Technical Support: Email: camelbellsus@outlook.com
