Lennox Limited Base Warranty

This warranty is applicable to the United States and Canada only. Please read the Dispute Resolution section carefully, as it affects your rights. This Limited Base Warranty is void if the equipment is not properly maintained.

Limited Base Warranty (Residential Applications Only)

Subject to the following conditions, this Limited Base Warranty covers the Covered Parts (as defined below) of the following equipment (the "Equipment").

The term "Residential Application" means a dwelling (house, townhouse, duplex, apartment, or condominium) that is a single-family or multi-family dwelling used primarily for personal, family, or residential purposes. The term "Non-Residential Application" means any premises not included in the definition of a Residential Application, including, but not limited to, all applications not used for personal, family, or residential purposes.

This Limited Base Warranty covers only the repair of parts contained within the Equipment ("Covered Parts"). It does NOT cover casings, casing parts, unit accessories, dryers, refrigerant, refrigerant line sets, belts, seals, electrical wiring, fuses, oil burners, or parts and consumable items that are to be replaced as part of a normal maintenance program, such as air filters and lubricants.

NOTE: The installation of a Replacement Part (as defined below) under this Limited Base Warranty does not extend the Warranty Period (as defined below) of the Equipment in which such part was installed. Notwithstanding the foregoing, in the event of a manufacturing defect in the Equipment for which there is no Replacement Part and for which a complete Equipment replacement is required (e.g., a self-contained indoor evaporator), the replacement of such Equipment will result in a new Warranty Period solely for such new Equipment.

Warranty Period

For Equipment installed and used in a Residential Application, this Limited Base Warranty begins on the date of installation and ends on the date specified below (the "Warranty Period"). If the date of initial installation cannot be verified, the Warranty Period is deemed to commence six (6) months after the date of manufacture, unless prohibited by law. Notwithstanding the foregoing, if the Equipment is installed in a new home, the Warranty Period begins on the date of purchase from the builder. Proof of closing may be required at Lennox's sole discretion.

Ten (10) Year Limited Warranty (Residential Applications)

Applies ONLY to smart thermostats S30 (installed from 10/01/21), S40, smart room sensor, or wireless extender. Covered Parts are warranted under this Limited Base Warranty for a period of ten (10) years from the date of installation (existing homes) or closing date (new construction) when installed in a Residential Application.

Five (5) Year Limited Warranty (Residential Applications)

Applies ONLY to thermostats CS5500, CS7500, E30, L40, M30, LZSV(Harmony III), Lennox Intelligent Zoning System (iHarmony), LZS1(LZP-2) and LZS2(LZP-4), zone dampers, equipment interface modules. Covered Parts are warranted under this Limited Base Warranty for a period of five (5) years from the date of installation (existing homes) or closing date (new construction) when installed in a Residential Application.

Two (2) Year Limited Warranty (Residential Applications)

Applies ONLY to thermostats CS3000. Covered Parts are covered under this Limited Base Warranty for a period of two (2) years from the date of installation (existing home) or closing date (new construction) when installed in a Residential Application.

One (1) Year Limited Warranty (Non-Residential Applications)

Covered Parts are warranted by Lennox for a period of one (1) year when installed in a Non-Residential Application.

Limited Warranty Coverage

Subject to the terms herein, if, during the Warranty Period, a Covered Part installed in the Equipment is found to be defective due to a manufacturing defect, Lennox will provide a Replacement Part (a "Replacement Part") to the Owner through a Lennox dealer or other qualified HVAC contractor. The Owner is responsible for all shipping, freight, and handling charges, as well as all costs and expenses associated with warranty service, including, but not limited to, all travel charges, labor costs, and other costs associated with diagnostics or removal, repair, servicing, or replacement of the Covered Parts. For a period of ninety (90) days after a claim is submitted under this Limited Base Warranty, the Owner must return the defective Covered Part(s) to Lennox, upon its request. Lennox's sole liability under this Limited Base Warranty is to provide a Replacement Part as set forth above. In the event a Covered Part is unavailable, Lennox will, at its discretion, either provide a replacement part or allow the Owner to purchase an equivalent Lennox equipment at a reduced price from the then-current Lennox catalog price.

For a new Equipment at a reduced price under this paragraph, such new Equipment must be purchased and installed by an independent Lennox dealer located at www.lennox.com. Lennox's offer to the Owner to purchase new Equipment at a reduced price applies only to the specific Equipment containing the Covered Part that is unavailable and does not extend to any other Equipment, Covered Part, or other part, even if such Equipment, Covered Part, or part is required due to (i) a mandatory accessory or (ii) incompatibility of the new Covered Part with existing Equipment, Covered Parts, or parts of such Equipment.

Lennox and the Owner of the Equipment are both bound by the terms of this Limited Base Warranty.

Submitting a Warranty Claim

To submit a warranty claim, the Owner must contact an independent Lennox dealer or a qualified HVAC contractor. You can locate an independent Lennox dealer by visiting www.lennox.com, emailing Lennox at www.lennox.com/help/contact-us/warranty (click on "Contact our contact center by email"), or by calling 1 800 9-LENNOX (1 800 953-6669). You must contact the Lennox dealer or HVAC contractor as described in this paragraph prior to the expiration of the Warranty Period for your limited warranty coverage to be eligible. All warranty claims must be submitted within forty-five (45) days from the date of failure of the applicable Replacement Part. Failure to meet this forty-five (45) day deadline will result in the denial of the claim. Lennox disclaims any responsibility if the Owner or the Owner's HVAC contractor does not submit the claim in a timely manner and/or in the manner specified herein.

To submit a warranty claim, the Owner must provide the following information, and the Lennox dealer or HVAC contractor must collect the following information:

1. Equipment model and serial number;
2. Owner's name and equipment location;
3. Original installation date of the Equipment (existing home) or contract closing date (new construction);
4. A precise description of the problem.

NOTE - Proof of purchase and maintenance may also be requested at Lennox's sole discretion.

Limitation of Liability, Disclaimer of Warranty and Limitation of Liability for Damages

EXCEPT AS EXPRESSLY STATED IN THIS LIMITED BASE WARRANTY, LENNOX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, SUITABILITY, PERFORMANCE, OR ANY OTHER ASPECT OF THE EQUIPMENT, ITS MATERIALS, OR ITS WORKMANSHIP. LENNOX DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTIES THAT MAY EXIST, NOTWITHSTANDING THIS CLAUSE, ARE LIMITED TO THE DURATION OF THIS LIMITED BASE WARRANTY APPLICABLE TO EACH COVERED PART. THIS LIMITED BASE WARRANTY REPLACES ALL OTHER WARRANTIES, REPRESENTATIONS, CONDITIONS, OBLIGATIONS, OR LIABILITIES, WHETHER EXPRESS OR IMPLIED. THE OWNER ACKNOWLEDGES AND AGREES THAT BY PURCHASING THE EQUIPMENT COVERED BY THIS WARRANTY, THE OWNER (1) HAS NOT RELIED ON ANY STATEMENTS OR REPRESENTATIONS OF ANY KIND NOT CONTAINED IN THIS LIMITED BASE WARRANTY; AND (2) WAS NOT COMPELLED AND HAD THE OPPORTUNITY TO PURCHASE THE EQUIPMENT FROM OTHER MANUFACTURERS.

TO THE FULLEST EXTENT PERMITTED BY LAW, LENNOX SHALL NOT BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), STATUTE, OR REGULATION, OR OTHERWISE, FOR (I) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (II) ANY LOSS, DAMAGE, OR INJURY TO PERSONS (INCLUDING DEATH); (III) ANY LOSS, DAMAGE, OR INJURY TO PROPERTY OR THINGS; OR (IV) ANY DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, ANY BUSINESS INTERRUPTION, LOSS OF COMMERCIAL VALUE, INCONVENIENCE, OR LOSS OF ANTICIPATED PROFITS OR SAVINGS. THIS PARAGRAPH APPLIES TO ALL DISPUTES (AS DEFINED BELOW) AND ALL CLAIMS OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR NEGLIGENCE. FURTHERMORE, THIS PARAGRAPH APPLIES TO BOTH LENNOX AND THE OWNER. LENNOX SHALL NOT BE LIABLE FOR COSTS ASSOCIATED WITH ANY WORK PERFORMED BY THE OWNER OR BY OTHER PERSONS ON THE EQUIPMENT.

THIS LIMITATION OF LIABILITY AND DISCLAIMER LIMIT, EXCLUDE, AND WAIVE SPECIFIC LEGAL RIGHTS AND CLAIMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION, WAIVER, LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, OR OTHER LIMITATIONS, EXCLUSIONS, AND WAIVERS CONTAINED HEREIN (FOR EXAMPLE, LIMITATION OF LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT). IN SUCH JURISDICTIONS, THE LIMITATIONS, WAIVERS, AND EXCLUSIONS NOT PERMITTED BY THE LAWS OF THE JURISDICTION WILL NOT APPLY TO OWNERS RESIDING THEREIN, BUT ALL PERMITTED LIMITATIONS, WAIVERS, AND EXCLUSIONS WILL APPLY. THE OWNER MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY BY JURISDICTION.

Exclusions

The following limitations and exclusions apply to this Limited Base Warranty:

1. Replacement Parts will not be covered by this Limited Base Warranty unless the Equipment containing the defective Replacement Part has been properly installed and maintained by a qualified professional HVAC installer or qualified HVAC contractor in accordance with Lennox's installation, use, and maintenance instructions, which are provided with the Equipment or may be obtained from Lennox upon request.
2. Replacement Parts will not be covered by this Limited Base Warranty if the Equipment containing the defective Covered Part has been moved after its initial installation.
3. Replacement Parts will not be covered by this Limited Base Warranty unless all repairs to the Equipment containing the defective Covered Part are performed by a qualified professional HVAC installer or qualified HVAC contractor using parts specified by the manufacturer.
4. This Limited Base Warranty does not cover Equipment that does not meet regional governmental standards or other governmental requirements, and/or was installed in violation of such requirements.
5. Replacement Parts will not be covered by this Limited Base Warranty for any system that does not constitute an AHRI-compatible system.
6. This Limited Base Warranty does not cover damage or defects attributable, in whole or in part, to the following causes:
   • a - Any natural disaster, including, but not limited to, fire, flood, wind, lightning, hurricane, tornado, or earthquake;
   • b - Mold, animals, insects, or bodily fluids;
   • c - Installation or operation in a corrosive atmosphere or contact with corrosive materials (such as chlorine, fluorine, salt, recycled water, urine, fertilizers, or other destructive substances, bodily fluids, or chemicals);
   • d - Accident, misuse, neglect, abuse, vandalism, theft, or unreasonable use or operation of the Equipment or Covered Part, including, but not limited to, operation at voltages not corresponding to the voltages indicated on the appliance's nameplate (including damage caused by power failure);
   • e - Repair or maintenance performed by a person other than a qualified professional HVAC installer or qualified HVAC contractor, or any modification, change, or alteration of the Equipment or Covered Part, except in accordance with Lennox's written directives;
   • f - Use with units (indoor unit, outdoor unit, and refrigerant control devices) that are not compatible or do not meet Lennox's recommended specifications;
   • g - Use of accessories or additional components that are installed on or in the Equipment but have not been approved by Lennox;
   • h - Use of a system without the required filter-drier. The filter-drier must be replaced each time the refrigerant circuit has been opened;
   • i - Use of contaminated or different refrigerant;
   • j - Operation of the warm-air furnace with continuous return air temperatures below 15.5°C (60°F) (or 13°C (55°F) when the warm-air furnace operates at night in economy mode);
   • k - Damage caused by frozen or broken water lines;
   • l - Operation of a warm-air furnace installed downstream of a cooling coil;
   • m - Shipping, delivery, packaging, unpacking, assembly, installation, or removal;
   • n - Use or operation of Equipment and other parts that does not correspond to its design or the manner in which the manufacturer designed it.
7. This Limited Base Warranty does not apply to cosmetic defects, damage, or failures of non-operational parts that do not materially impair the proper functioning of the Equipment.
8. Replacement Parts will not be provided under this Equipment Limited Base Warranty if the plate bearing the model or serial numbers has been removed, defaced, or erased.
9. This Limited Base Warranty does not apply to repairs, services, and modifications necessary to comply with local, national, or federal codes or regulations or their updates.
10. Neither this Limited Base Warranty nor any other warranty offered by Lennox applies to Equipment or Covered Parts that have been stolen or ordered over the Internet, by phone, or by other electronic means, unless the dealer or qualified HVAC contractor who sold the Equipment or Covered Parts over the Internet, by phone, or by other electronic means is also the installer or an authorized online Lennox dealer selling the Equipment or Covered Parts over the Internet, by phone, or by other electronic means to a qualified professional HVAC installer or qualified HVAC contractor.
11. Lennox will not pay for electricity or fuel costs, or increases in electricity or fuel costs, for any reason, including any supplemental or unusual electric heating. This Limited Base Warranty also does not cover lodging expenses.
12. Lennox cannot be held responsible for any failure or delay in performance under this Limited Base Warranty due to any factor or unforeseen event beyond its control. This Limited Base Warranty grants specific legal rights to the Owner as described herein, and the Owner may have other rights that depend on the province.

Dispute Resolution

NOTE - PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS AND THE RESOLUTION OF DISPUTES

Some jurisdictions do not permit mandatory arbitration clauses and class action waivers. In such jurisdictions, the provisions (or, as applicable, portions of such provisions) that are not permitted by the laws of the jurisdiction will not apply, but all permitted provisions will apply. The Owner may also have other rights that may vary by jurisdiction.

Individual Arbitration Notice: By purchasing the Equipment, registering the Equipment, or submitting a claim under the Limited Base Warranty, the Owner agrees that any and all disputes between the Owner and Lennox shall be resolved by binding arbitration on an individual basis, as set forth below.

1. Contact Lennox: Report any Dispute (as defined in items 1 and 2 on page 5) to: Lennox Industries Inc. ATTN: Consumer Affairs P.O. Box 799900 Dallas, Texas 75379-9900
2. Mandatory Arbitration: The Owner and Lennox both agree that all Disputes shall be resolved exclusively by binding and final arbitration, and not by a court or jury; however, the Owner or Lennox may bring a claim in a small claims court if (i) the claim qualifies for small claims court, (ii) the dispute remains in small claims court, and (iii) the dispute is resolved on an individual basis (and not on a class or representative basis). The Owner and Lennox both waive the right to a jury trial and the right to have the Dispute heard in court. All Disputes shall be resolved by arbitration by a neutral third-party arbitrator. In arbitration, Disputes are resolved by an arbitrator instead of a judge or jury; discovery is more limited than in court, and the arbitrator's decision is subject to limited court review. However, the arbitrator must follow the law and, within the limits of the terms herein, may award the same damages and relief as a court, including monetary damages, injunctive relief, declaratory judgment, and others. The arbitrator's decision may be confirmed by any court of competent jurisdiction.

A single arbitrator registered with the American Arbitration Association ("AAA") shall conduct the arbitration, and the arbitration award cannot exceed the type, scope, and amount authorized by applicable law. The arbitration shall be held in the Owner's country of residence or any other mutually agreed-upon location. For claims of $50,000 or less, the AAA's Supplementary Procedures for Consumer-Related Disputes will apply. For claims over $50,000, the AAA's Commercial Arbitration Rules will apply. If any of the rules are unavailable, the AAA's rules applicable to consumer-related disputes will apply. The AAA's rules and a form for initiating arbitration are available at www.adr.org or by calling 1-800-778-7879.

This arbitration clause is subject to the FAA (Federal Arbitration Act), which governs its interpretation and enforcement. If the FAA does not apply to a Dispute, the laws of the State of Texas, without regard to its conflict of laws principles, will apply. The arbitrator shall decide all questions of interpretation and enforcement of this "Dispute Resolution" section, the arbitration clause, and the Limited Base Warranty, except for the determination of the validity and enforceability of the class action waiver for arbitration in Paragraph 2a. Except as expressly stated in Paragraph 2a, a court shall resolve all questions concerning the validity and enforceability of Paragraph 2a. This Dispute Resolution section shall survive the expiration of this Limited Base Warranty. The arbitration requirement shall be interpreted broadly.

a - Class Action Waiver for Arbitration (All States Except California): The Owner and Lennox agree that arbitration shall be conducted solely on an individual basis, and that no Dispute shall be arbitrated as a class action, consolidated with the claims of any other party, or arbitrated on a general consolidated, representative, or private basis. Unless the Owner and Lennox agree otherwise in writing, the arbitrator's authority to resolve the dispute and issue an award shall be limited to Disputes between the Owner and Lennox. The arbitration award or arbitrator's judgment shall not affect issues or claims involving other potential lawsuits between Lennox and any other party who is not a party to the arbitration. The arbitrator may not award monetary damages, injunctive relief, or declaratory judgment in favor of any other party than the individual claimant and only to the extent necessary to provide reasonable relief for the claimant's individual claim. The arbitrator's arbitration award shall not apply to any person or entity who is not a party to the arbitration. A court, not the arbitrator, shall decide any questions concerning the enforceability of this Paragraph 2a. If a court finds any portion of this Paragraph 2a to be invalid or unenforceable, the entire arbitration clause (other than this sentence) shall be null and void and shall not apply. For the avoidance of doubt, in no event may arbitration be conducted on a class or collective action basis.

Class Action Waiver for Arbitration (California): The Owner and Lennox agree that arbitration shall be conducted solely on an individual basis, and that no Dispute shall be arbitrated as a class action, consolidated with the claims of any other party, or arbitrated on a general consolidated, representative, or private basis; provided, however, that the Owner shall be permitted to seek and obtain public injunctive relief in the arbitration. Unless the Owner and Lennox agree otherwise in writing, the arbitrator's authority to resolve the dispute and award monetary damages shall be limited to Disputes between the Owner and Lennox. The arbitrator may not award monetary damages in favor of any other party than the individual claimant and only to the extent necessary to provide relief for the claimant's individual claim. The arbitrator's award of monetary damages, if any, shall not apply to any person or entity who is not a party to the arbitration. A court, not the arbitrator, shall decide any questions and disputes concerning the enforceability of this Class Action Waiver for Arbitration for disputes, except for disputes concerning the enforceability of this Class Action Waiver for Arbitration under the ruling of McGill v. Citibank, N.A. 2 Cal 5th 945 (2017) and any other relevant case law (such question shall be determined by an arbitrator). If a court finds any portion of this Class Action Waiver for Arbitration to be invalid or unenforceable, the entire arbitration clause (other than this sentence) shall be null and void and shall not apply. If an arbitrator determines that this Class Action Waiver for Arbitration cannot be enforced under the McGill ruling, the entire arbitration clause (other than this sentence and the preceding sentence) shall be null and void. For the avoidance of doubt, in no event may arbitration be conducted on a class or collective action basis.

b - Suits by Governmental Agencies: This arbitration agreement does not preclude the Owner from submitting issues to federal, state, or local government agencies. Such agencies may, if permitted by law, seek relief against Lennox on behalf of the Owner.

c - Fees and Costs: If the Owner's total claim submitted for arbitration is $25,000 or less, excluding the Owner's attorneys' fees ("Small Arbitration Claim"), the arbitrator may, if the Owner prevails, award the Owner reasonable attorneys' fees and expert witness fees and costs (distinct from Arbitration Costs as defined below), but may not award Lennox its attorneys' fees, expert witness fees and costs (distinct from Arbitration Costs) unless the arbitrator determines that the Owner's claim was frivolous and made in bad faith. In the case of a Small Arbitration Claim, Lennox will pay all filing fees, administrative fees, and arbitrator fees (collectively, the "Arbitration Costs"). The Owner may submit a request for payment of Arbitration Costs to the AAA at the time of submitting their Arbitration Demand. However, if the Owner wishes for Lennox to advance the Arbitration Costs for a Small Arbitration Claim before filing their demand, Lennox will do so upon the Owner's written request sent to Lennox at the address provided in Paragraph 1. In the case of a Small Arbitration Claim, Lennox agrees that the Owner may elect to have the arbitration conducted solely on documents submitted to the arbitrator or by telephone hearing, unless the arbitrator requires an in-person hearing. If the Owner's total claim submitted for arbitration exceeds $25,000, excluding the Owner's attorneys' fees ("Large Arbitration Claim"), the arbitrator may award the prevailing party its attorneys' fees and reasonable expert witness fees and costs, or may allocate the attorneys' fees and expert witness fees and costs between the Owner and Lennox (such fees and costs being distinct from Arbitration Costs). In the case of a Large Arbitration Claim, if the Owner can demonstrate that the Arbitration Costs will be prohibitive relative to the cost of litigation, Lennox will pay the portion of the Arbitration Costs that the arbitrator deems necessary to prevent the arbitration costs from being prohibitive. If the laws of a specific jurisdiction do not permit the terms contained in this Paragraph 2(c), this Paragraph 2(c) shall not apply to Owners residing in such jurisdiction. Furthermore, if the laws of a jurisdiction require Lennox to be responsible for arbitration fees, costs, or expenses, Lennox shall comply with the laws of such jurisdiction.

d - Group Arbitration (Only for persons not residing in California): "Group Arbitration" is defined as any of the following situations: (i) the same attorney or law firm, alone or in conjunction with other attorneys or firms, files or causes to be filed thirty (30) or more small claims arbitration demands and/or large claims arbitration demands within a thirty (30) day period; (ii) the same attorney or law firm, alone or in conjunction with other attorneys or firms, files or causes to be filed fifty (50) or more small claims arbitration demands and/or large claims arbitration demands within a sixty (60) day period; (iii) the same attorney or law firm, alone or in conjunction with other attorneys or firms, acts as counsel (whether the attorney or law firm is the attorney of record or not) for thirty (30) or more persons who file small claims arbitration demands and/or large claims arbitration demands within a thirty (30) day period; or (iv) the same attorney or law firm, alone or in conjunction with other attorneys or firms, acts as counsel (whether the attorney or law firm is the attorney of record or not) for fifty (50) or more persons who file small claims arbitration demands and/or large claims arbitration demands within a sixty (60) day period. In the event of Group Arbitration, notwithstanding any contrary provision in subparagraph (c) above, Lennox (i) shall not be required to advance or pay the Arbitration Costs for any arbitration, and (ii) may receive reimbursement for reasonable attorneys' fees and costs if it prevails in the arbitration (without having to prove that the Owner's claim was frivolous and made in bad faith). The preceding sentence applies only to arbitrations that are of the nature that corresponds to the definition of Group Arbitration. Thus, for example, if the same law firm files 35 small claims arbitration demands within a thirty (30) day period, the first twenty-nine (29) small claims arbitration demands must be subject to the provisions of subparagraph (c), and the last six (6) small claims arbitration demands (i.e., arbitration demands numbered 30 through 35) must be subject to the provisions of subparagraph (d). Where an attorney or law firm is deemed to be part of Group Arbitration, all small claims arbitration demands and/or large claims arbitration demands filed by, with the assistance of, or caused to be filed by such attorney or law firm shall be subject to this subparagraph (d), unless such attorney or law firm has not filed, assisted in filing, or caused to be filed any small claims arbitration demands and/or large claims arbitration demands within a one-year period or until such time as it does. In the event a jurisdiction prohibits any of the conditions contained in this mass arbitration clause, this mass arbitration clause shall not apply to Owners residing in such jurisdiction. For the avoidance of doubt, in no event may arbitration be conducted on a class or collective action basis.

e - OPT-OUT OPTION: THE ORIGINAL OWNER AND SUBSEQUENT OWNERS MAY OPT-OUT OF THIS AGREEMENT BY PROVIDING WRITTEN NOTICE (THE "OPT-OUT NOTICE") TO LENNOX WITHIN THIRTY (30) CALENDAR DAYS (POSTMARK DATE CONTROLS) AFTER THE OWNER'S PURCHASE OF THE EQUIPMENT (IN THE CASE OF THE ORIGINAL OWNER) OR PURCHASE OF THE PREMISES IN WHICH THE EQUIPMENT WAS ORIGINALLY INSTALLED (IN THE CASE OF A SUBSEQUENT OWNER). The Opt-Out Notice must be mailed to Lennox at: Lennox Industries Inc. ATTN: Consumer Affairs P.O. Box 799900 Dallas, Texas 75379-9900 The Opt-Out Notice must state (i) the Owner's name and address and that the Owner opts out of arbitration, (ii) the date the Owner purchased the Equipment (in the case of the original owner) or the premises in which the Equipment was originally installed (in the case of a subsequent owner), (iii) the Equipment model number and name, (iv) the Equipment serial number (located on the unit's nameplate), and (v) that the Owner opts out of arbitration. The Owner must sign the Opt-Out Notice personally and not through any other person or entity, and the Opt-Out Notice shall apply only to the person or entity signing it. Neither the Owner nor any other person or entity may opt out of arbitration on behalf of anyone else. Timely delivery of an Opt-Out Notice is the only way to opt out of arbitration. Opting out of arbitration does not affect the Limited Base Warranty, and the Owner will continue to receive the benefits of this Limited Base Warranty if the Owner opts out of arbitration. No Opt-Out Notice received after the opt-out deadline will be valid.

3 - Waiver of Jury Trial and Class Action in the Event of Non-Arbitration: If for any reason any Dispute is brought before a court rather than submitted to arbitration, the Owner and Lennox waive any right to a jury trial and the Dispute shall be resolved solely on an individual basis, not on a class or representative basis. Neither the Owner nor Lennox may be a party to a class or representative action or participate in a class, consolidated, private, or representative judgment of any kind; provided, however, that in California, an individual is permitted to seek and obtain public injunctive relief.

4 - Severability: If any arbitrator or court of competent jurisdiction determines that any provision of this Limited Base Warranty is illegal, invalid, or unenforceable, the parties agree that such provision shall be modified and interpreted to effectuate the intent of the provision to the fullest extent possible under law. If any provision cannot be modified or interpreted, it shall be severed, and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law and shall be interpreted to reasonably reflect the parties' intent. In the event of a conflict between this severability clause and the severability clause in Paragraph 2(a), the clause in Paragraph 2(a) shall apply. For the avoidance of doubt, the severability clause shall not be used to permit the Owner to participate in a class action.

5 - Survival: All terms set forth in the sections (i) Limitation of Liability, Disclaimer of Warranty and Limitation of Liability for Damages; (ii) Exclusions; and (iii) Dispute Resolution shall survive the expiration and termination of this Limited Base Warranty.

Definitions

In addition to the terms defined above, the following definitions apply to this Limited Base Warranty:

1. The terms "Dispute" and "Disputes" shall be interpreted broadly to include all claims, causes of action, disagreements, or controversies that the Owner and Lennox have had, have, or may have against each other, for any reason, including tort or contract liability, by statute or regulation, or any other legal basis, including, but not limited to, any claim, cause of action, disagreement, or controversy arising out of, or in any way related to, any of the following:
   • a - the Equipment and Covered Parts under this Limited Base Warranty;
   • b - any other Lennox equipment, part, or service;
   • c - any marketing, advertising, or representation by Lennox;
   • d - any contract, warranty, or other agreement that the Owner has or may have with Lennox;
   • e - any Lennox billing or other policy or practice;
   • f - any action or inaction by any Lennox officer, director, employee, agent, or other representative relating to any equipment, part, or any Lennox marketing, representation, or service;
   • g - any claim the Owner makes against a third party (such as a distributor, dealer, or repair service) that is based upon, associated with, or arises in any other way from any Lennox equipment, part, marketing, representation, or service;
   • h - any claim Lennox makes against the Owner; and
   • i - any aspect of the relationship between the Owner and Lennox.
2. "Dispute" and "Disputes" include claims, causes of action, disagreements, or controversies that arise at any time, including before the effective date and after the expiration of this Limited Base Warranty.
3. "Lennox" means Lennox International Inc., and Lennox Industries Inc., together with their parent companies, affiliates, associated companies, subsidiaries, divisions, services, business units, representatives, predecessors in interest, successors, and assigns.
4. "Limited Base Warranty" means this document.
5. "Owner" means (i) the person or entity who originally purchased the Equipment from a Lennox dealer or other qualified HVAC contractor; and (ii) (except for leased Equipment) during the Warranty Period, the owner(s) and subsequent owner(s) of the premises in which the Equipment was originally installed.

Equipment Information

CUSTOMER NOTICE: Please write down the requested information below and keep this warranty in your records for future reference. Also, keep proof of commissioning documents from the installer.

LENNOX

P.O. Box 799900, Dallas, TX 75379-9900

©2025 Lennox Industries Inc. FORM. W900006-02 1/5/2025

Replaces W900006-01 1/4/2025