Siemens WM14E477DN Washing Machine: Operating Instructions
Introduction
Congratulations on choosing a modern, high-quality domestic appliance manufactured by Siemens. This washing machine is distinguished by its economical water and energy consumption. Each machine undergoes thorough inspection to ensure proper function and perfect condition.
Further information is available at: www.siemens-home.com
For after-sales service, please refer to the contact details provided or the after-sales service directory.
GB: 0844 8928999 (Calls from a BT landline charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply.)
IE: 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
Environmentally friendly waste disposal: Dispose of packaging in an environmentally-responsible manner. This appliance is labelled in accordance with European Directive 2012/19/EU concerning waste electrical and electronic equipment (WEEE), which provides a framework for the return and recycling of used appliances throughout the EU.
Contents
- Intended Use
- Preparation
- Programmes
- Setting and Adjusting Programmes
- Washing
- After Washing
- Individual Settings
- Important Information
- Overview of Programmes
- Safety Instructions
- Consumption Values
- Care
- Information on the Display Panel
- Maintenance
- What to do if...
Intended Use
- For domestic use only.
- For washing machine-washable fabrics and hand-washable wool in detergent solution.
- To be operated with cold drinking water and commercially available detergents and care products suitable for washing machines.
⚠️ Do not leave children unattended near the washing machine.
⚠️ The washing machine is not to be used by children or persons not familiar with the operating instructions.
⚠️ Keep pets away from the washing machine.
Preparation
ℹ️ Correct installation according to the separate Installation instructions.
Checking the machine
⚠️ Never use a damaged machine. Inform customer service.
Connecting the mains plug
⚠️ Make sure your hands are dry. Take hold of the plug only.
Turning the tap on
Ensure the water tap is fully open.
Detergent Drawer
The detergent drawer has compartments for different products:
- Compartment I: Detergent for pre-wash.
- Compartment II: Detergent for the main wash, water softener, bleach, stain remover.
- Compartment : Fabric softener, starch.
ℹ️ Dilute viscous fabric softener and fabric conditioner with water to prevent blockages.
Programmes
Temperature and spin speed can be selected individually, irrespective of the selected programme and programme progress.
Programme Selector: Used for switching the machine on/off and selecting programmes. Can be turned in either direction.
Display Panel / Additional Options Buttons: Used for selecting individual settings and programme options.
Start/Reload Button: Used to start the programme, reload laundry, and activate/deactivate the childproof lock.
A detailed overview of programmes is available on page 7.
Setting and Adjusting Programmes
Temperature (°C): Select the desired washing temperature. The maximum selectable temperature depends on the current programme.
Spin Speed (rpm): Select the desired spin speed or choose no final spin (display shows '---'). The maximum selectable spin speed depends on the model and selected programme.
Finished in (h): Delay the start of the programme by up to 24 hours in one-hour increments.
ℹ️ If the childproof lock symbol flashes in the display, it is active. Deactivate it (see page 5).
ℹ️ All buttons are sensitive and require only a light touch. Holding buttons longer may cycle through options.
Washing
Diagram Description: A front-view diagram of the washing machine shows the main components: Detergent drawer (with compartments I, II), Drum, Control panel, Washing machine door, and Service flap.
Sorting and Loading Laundry
- Follow manufacturer's care information and care labels.
- Sort by type, colour, soiling, and temperature.
- Do not exceed the maximum load (see page 7).
- Observe important information (see page 6).
- Insert large and small items of laundry.
- Close the washing machine door, ensuring no laundry is trapped between the door and the rubber seal.
Add Detergent and Care Products
Measure accordingly based on laundry amount, soiling, water hardness, and manufacturer's instructions.
Removing the Washing
- Open the washing machine door and remove the laundry.
- If 'without final spin' was active, turn the programme selector to 'Empty' or select a spin speed, then press Start/Reload.
- Remove any foreign objects to prevent rusting.
- Leave the washing machine door and detergent drawer open to allow residual water to evaporate.
Turning the Tap Off
Not required for Aqua-Stop models (refer to installation instructions).
Switching Off
Turn the programme selector to Off.
End of Programme
Indicated by (Start/Reload) flashing and '-0-' appearing on the display panel.
Interrupting the Programme
- For high temperatures: Choose 'Rinse', then press (Start/Reload).
- For lower temperatures: Choose 'Spin' or 'Empty', then press (Start/Reload).
Changing the Programme
If the wrong programme was selected, reselect the desired programme and press (Start/Reload). The new programme will start from the beginning.
Reloading Laundry
Press (Start/Reload). If both YES and + symbols are lit, reloading is possible. If NO is lit, the door cannot be opened. Wait until YES + symbols are lit. For safety, the door remains locked when water level or temperature is high, or during spinning.
Individual Settings
Options Buttons
You can change spin speed and temperature before or during a programme.
- °C (Temperature): Adjust washing temperature.
- (Spin speed in rpm / without final spin): Adjust spin speed.
- (Finished in): Delay programme start (up to 24 hours).
Additional Functions
- speedPerfect: For faster washing with comparable results. Maximum load applies.
- ecoPerfect: Energy-optimised washing by reducing temperature. Consistent washing result.
- (Easy-iron): Special spin sequence with subsequent fluffing for gentler final spin, slightly increased residual moisture.
- (Extra rinse): Additional rinse cycle for soft water areas or better rinsing.
Childproof Lock and Reloading
Activating/Deactivating: Press and hold the (Start/Reload) button for 5 seconds after the start/end of a programme. The lock can remain active even after switching off the machine.
Reloading: Press (Start/Reload) to check if reloading is possible. Follow display indications (YES/NO).
Important Information
Protecting the Laundry and the Machine
- Follow detergent manufacturer's instructions for dosage.
- Empty pockets.
- Look out for metal items (paperclips, etc.).
- Wash delicates in a laundry bag (tights, curtains, underwired bras).
- Fasten zips, do up buttons.
- Brush sand out of pockets and collars.
- Remove curtain fittings or place in a laundry bag.
Laundry with Varying Degrees of Soiling
- Light: Wash new items separately. Do not pre-wash. Use speedPerfect if needed. Pre-treat stains.
- Intense: Do not load as much laundry. Choose a programme with pre-wash.
- Soaking: Load laundry of the same colour. Pour soaking agent/detergent into compartment II. Set programme to Cottons 30 °C and press (Start/Reload). Pause after 10 minutes by pressing (Start/Reload) again. Resume or select a different programme after soaking.
Starching
Laundry must not be treated with fabric softener. Starching is possible with liquid starch. Pour into the fabric softener compartment (rinse first if necessary).
Dyeing / Bleaching
Use dye in normal household quantities. Salt may damage stainless steel. Follow dye manufacturer's instructions. Do not use the washing machine for bleaching clothes.
Outdoor Wear
Laundry must not be treated with fabric softener. Use special detergent for outdoor clothing. Place in compartment II. Select Outdoor Wear programme, then Temperature and (Start/Reload).
Overview of Programmes
Refer to the table of consumption values on page 8 and notes on page 6.
| Programme | °C | max. Load | Type of laundry | Additional functions; information |
|---|---|---|---|---|
| Cottons | 90 °C | 7 kg / 4 kg* | Hard-wearing fabrics, heat-resistant fabrics made of cotton or linen | = speedPerfect*, ecoPerfect, (Easy-iron), (Extra rinse) |
| + Prewash | 60 °C | 7 kg / 4 kg* | Hard-wearing fabrics, pre-wash at 30 °C | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse) |
| Easy-Care | 40 °C | 3 kg | Easy-care fabrics made of cotton, linen, synthetic fibres or blended fabrics | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse) |
| + Prewash | 40 °C | 3 kg | Easy-care fabrics, pre-wash at 30 °C | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse) |
| Mix | 40 °C | 3 kg | Different types of laundry can be washed together | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse); Reduced rinse and final spin cycle |
| Easy-Care Plus | 40 °C | 3 kg | Dark-coloured fabrics made of cotton and dark easy-care fabrics | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse); Reduced rinse and final spin cycle |
| Shirts/Business | 60 °C | 3 kg | Non-iron shirts made of cotton, linen, synthetic fibres or blended fabrics | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse) |
| Delicates/Silk | 40 °C | 2 kg | For delicate, washable fabrics, e.g. made of silk, satin, synthetic fibres or blended fabrics (e.g. curtains) | = speedPerfect, ecoPerfect, (Easy-iron), (Extra rinse); (Easy-Iron): spin only, hang up dripping wet; No spin between rinse cycles |
| Wool | 40 °C | 2 kg | Hand- or machine-washable fabrics made of wool or containing wool | Particularly gentle wash programme to avoid shrinkage of laundry, longer programme breaks (fabrics rest in the detergent solution) |
| Super Quick 15' | 40 °C | 2 kg | Easy-care fabrics made of cotton, linen, synthetic fibres or blended fabrics | Short programme, approx. 15 minutes, suitable for lightly soiled laundry |
| Outdoor Wear | 40 °C | 3 kg | All-weather, sports and outdoor fabrics including fabrics with weatherproof membrane | = speedPerfect, ecoPerfect, (Extra rinse); Reduced final spin in intervals |
| Rinse, Spin, Empty, Gentle spin | - | - | - | - |
Additional programmes: Reduced load for additional = speedPerfect function.
Note: Programmes without pre-wash: add detergent to compartment II. Programmes with pre-wash: distribute detergent between compartments I and II.
ℹ️ As a short programme, Mix 40 °C with a maximum spin speed is ideal.
Consumption Values
Values depend on model. Programme setting for testing and energy labelling in accordance with EU directive 2010/30/EU with cold water (15 °C). Values may deviate based on water pressure, hardness, inlet temperature, ambient temperature, type, amount, and soiling of laundry, detergent used, power supply fluctuations, and selected additional functions.
| Programme | Load | Electricity** | Water** | Programme duration** |
|---|---|---|---|---|
| Cottons 20 °C | 7 kg | 0,31 kWh | 72 l | 2 3/4 h |
| Cottons 40 °C | 7 kg | 0,85 kWh | 72 l | 2 3/4 h |
| Cottons 60 °C | 7 kg | 1,21 kWh | 72 l | 2 3/4 h |
| Cottons 90 °C | 7 kg | 2,01 kWh | 77 l | 3 h |
| Easy-Care 40 °C | 3 kg | 0,64 kWh | 56 l | 1 3/4 h |
| Mix 40 °C | 3 kg | 0,46 kWh | 36 l | 1 1/4 h |
| Delicates/Silk 30 °C | 2 kg | 0,24 kWh | 37 l | 3/4 h |
| Wool 30 °C | 2 kg | 0,22 kWh | 47 l | 3/4 h |
| Additional function | Load | Annual energy consumption | Annual water consumption |
|---|---|---|---|
| ecoPerfect* | 3,5/7 kg | 165 kWh | 10686 l |
Safety Instructions
⚠️ Read the instruction manual and installation instructions and all other information enclosed with the washing machine and act accordingly.
⚠️ Retain the documents for subsequent use.
Risk of electric shock
- Never pull the cable to disconnect the mains plug.
- Never insert/disconnect the mains plug with damp hands.
Danger to life
- For worn-out appliances: Disconnect the mains plug, sever the mains cable and discard along with the plug. Destroy the lock on the washing machine door. This will prevent children from locking themselves in and risking their lives.
Danger of suffocation
- Keep packaging, film, and packaging parts out of the reach of children.
Risk of poisoning
- Keep detergents and care products out of the reach of children.
- Items of laundry pretreated with cleaning agents containing solvents (e.g., stain remover/cleaning solvent) may lead to an explosion after being loaded into the washing machine. Rinse items of laundry thoroughly by hand beforehand.
Risk of explosion
(Covered under Risk of poisoning)
Risk of injury
- The washing machine door can become very hot.
- Be careful when draining hot detergent solution.
- Do not climb onto the washing machine.
- Do not lean on the open washing machine door.
- Do not reach into the drum if it is still rotating.
- Be careful when opening the detergent drawer while the machine is in operation.
Care
Before washing for the first time
⚠️ Risk of electric shock. Disconnect the mains plug.
⚠️ Risk of explosion. No solvents.
Do not load any laundry. Turn on the tap. Add approx. 1 litre of water and detergent (dosage for light soiling and appropriate water hardness) to compartment II. Set programme selector to Easy-Care 60 °C and press (Start/Reload). At the end, turn the programme selector to Off.
Machine housing, control panel
- Wipe with a soft, damp cloth.
- Do not use abrasive cloths, scourers, or cleaning agents (e.g., stainless steel cleaners).
- Remove detergent and cleaning agent residue immediately.
- Do not clean with a water jet.
Cleaning the detergent drawer and housing
If it contains detergent or fabric softener residues:
- Pull out the drawer, press down the insert, and fully remove the drawer.
- To remove the insert: press upwards from below.
- Clean the dispenser tray and insert with water and a brush; dry them. Also remove any residues in the housing.
- Attach the insert and engage it.
- Push in the detergent drawer.
ℹ️ Leave the detergent drawer open so residual water can evaporate.
Washing drum and rubber seal
Wipe the inside of the rubber seal dry with a cloth. Leave the washing machine door open for the drum to dry. For rust stains, use a chlorine-free cleaning agent (not steel wool).
Descaling
ℹ️ Ensure there is no laundry in the machine.
Descale the appliance according to the descaler manufacturer's instructions. This should not be necessary if the correct detergent dosage is used.
Emergency release, e.g. in the event of a power cut
⚠️ Risk of scalding. The detergent solution and laundry may be hot. If possible, leave it to cool down. Do not reach into the drum if it is still rotating. Do not open the washing machine door if water can be seen through the glass.
- Turn the programme selector to Off and disconnect the mains plug.
- Drain the detergent solution (see Maintenance section).
- The washing machine door can then be opened by pulling the emergency release downwards with a tool.
Maintenance
Detergent solution pump
⚠️ Risk of scalding. Allow the detergent solution to cool down. Turn off the tap.
- Turn the programme selector to Off and disconnect the mains plug. Open and remove the service flap.
- For models with a drainage hose: Remove the drainage hose from the retainer and pull it from the housing. Remove the container. Remove the sealing cap, allow the detergent solution to flow out. Replace the sealing cap and place the drainage hose in the retainer.
- For models without a drainage hose: Carefully unscrew the pump cover until the detergent solution begins to flow out. When the service flap is half full, close the pump cover and empty the service flap. Repeat until all detergent solution has completely drained out.
- Carefully unscrew the pump cover (residual water).
- Clean the interior, pump cover thread, and pump housing (ensure the impeller rotates).
- Replace the pump cover and screw it tightly.
- Place the service flap back on and close.
To prevent unused detergent from flowing straight into the drain during the next wash: Pour 1 litre of water into compartment II and start the 'Empty' programme.
Drainage hose at the siphon
- Turn the programme selector to Off and disconnect the mains plug.
- Loosen the hose clamp, carefully remove the drainage hose (residual water).
- Clean the drainage hose and siphon connecting piece.
- Reattach the drainage hose and secure the connection with the hose clamp.
Filter in the water supply
⚠️ Risk of electric shock! Do not immerse the HydroSafe safety device in water (contains an electric valve).
Reduce the water pressure in the supply hose:
- Turn off the tap.
- Select any programme (apart from Spin/Empty).
- Choose (Start/Reload). Let the programme run for approximately 40 seconds.
- Turn the programme selector to Off. Disconnect the mains plug.
Clean the filter:
- Depending on model: Disconnect the hose from the tap. Clean the filter using a small brush.
- For Standard and Aqua-Secure models: Remove the hose on the rear of the appliance, remove the filter with pliers and clean.
- Connect the hose and check for leaks.
Information on the Display Panel
Display Panel / Indicator Lamps:
- F:16 Washing machine door closed properly; laundry may be caught.
- F:17 Open the tap completely, supply hose kinked or trapped; Clean the filter (page 10), Water pressure too low.
- F:18 Detergent solution pump blocked; Clean the detergent solution pump (page 10).
- F:21 Drainage hose / waste pipe blocked; Clean the drainage hose at the siphon (page 10).
- F:23 Motor fault. Call customer services.
- Water in the base tub, appliance leaking. Call customer services.
What to do if ...
| Water is leaking out. |
|
|---|---|
| No water supply. Detergent not dispensed. |
|
| Washing machine door cannot be opened. |
|
| Programme does not start. |
|
| Detergent solution is not drained. |
|
| Water not visible in the drum. | Not a fault - water below the visible area. |
| Unsatisfactory spin result. Laundry wet/too damp. |
|
| The programme duration changes during the wash cycle. | Not a fault - the programme sequence is optimised for the particular wash process. This may result in changes to the programme duration in the display field. |
| Spin cycle performed several times. | Not a fault - unbalanced load detection system adjusts the imbalance. |
| Residual water in the compartment for care products. | Not a fault - the action of the care product is not affected. Clean the insert if necessary (page 9). |
| Odour formation in the washing machine. | Run programme Cottons 90 °C without laundry. Use standard detergent. |
| Status display flashes. Foam may be coming out of the detergent drawer. |
|
| Intense noise formation, vibrations and "wandering" during the spin cycle. |
|
| Noises during spin and drain cycles. |
|
| Display panel/indicator lamps do not function during operation. | Not a fault - unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry. Not a fault - foam detection system active - adds an additional rinse cycle. |
| Programme sequence longer than usual. | Occasionally, phosphate-free detergents contain water-insoluble residues. Use the Rinse cycle or brush out the laundry after washing. |
| Detergent residues on the laundry. | Occasionally, phosphate-free detergents contain water-insoluble residues. Use the Rinse cycle or brush out the laundry after washing. |
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Off and remove the mains plug from the socket. Turn off the water supply and call customer services (Installation instructions).
SIEMENS Washing machine WM14E477DN ...
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en Washing machine operating instructions
⚠️ Observe the safety instructions on page 8.
Read these instructions and the separate installation instructions before operating the washing machine.
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