Bestway Stand-Up Paddleboard (SUP) Owner's Manual & Safety Guide
Important Safety Instructions
Read this manual and follow all instructions regarding safety tips, correct and complete product assembly, setup, use, and maintenance. For your own safety, always heed the advice and warnings provided. Non-compliance may lead to serious danger or death. Use the product only for its intended purposes and conditions.
Stand-up Paddling is a potentially dangerous sport. Using this product involves unexpected risks, dangers, and hazards that the user must understand and accept. Adherence to the safety instructions in this manual is mandatory.
- Do not exceed the maximum recommended number of persons.
- The total weight of persons and equipment must never exceed the maximum recommended load capacity, regardless of the number of people on board.
- Do not use this product under the influence of alcohol, drugs, or medications.
- Always use life-saving devices such as life jackets and buoys, ensuring they are pre-inspected. Always wear a helmet when using this product.
- Always paddle with an experienced partner.
- Inform your partner of your planned routes and schedule.
- Check the weather forecast and marine environment conditions before starting. Adverse weather and marine conditions are very dangerous.
- Never use the product in conditions beyond your ability, such as high surf, riptides, strong currents, or river rapids.
- Use the product near the shore and be aware of natural factors like wind, tides, and tidal waves. Be particularly aware of offshore winds and currents.
- Before each use, carefully inspect the product for signs of wear or leakage to ensure it is in good condition. Do not use the SUP if any damage is found.
- Do not surf in unfamiliar water areas.
- Be aware of potential harmful effects from liquids such as battery acid, oil, and petrol, as they can damage the product.
- Inflate the product according to the rated pressure; over-inflation can cause explosion.
- Maintain balance. Uneven load distribution can cause the board to overturn, potentially leading to drowning.
- Familiarize yourself with how to operate this product. Seek local information or training as needed. Understand local regulations and dangers related to surfing, boating, and other water activities.
SAVE THESE INSTRUCTIONS
Technical Specifications
| Item | Inflated Size | Recommended Working Pressure | Maximum Load Capacity | Maximum Number of Persons |
|---|---|---|---|---|
| 65302E | 2.74m x 76cm x 12cm (9' x 30" x 4.75") | 1.034bar (15PSI) | 95kg (209lb) | 1 Adult |
| 65303E | 3.05m x 84cm x 12cm (10' x 33" x 4.75") | 1.034bar (15PSI) | 110kg (243lb) | 1 Adult |
| 65304E | 3.05m x 84cm x 15cm (10' x 33" x 6") | 1.034bar (15PSI) | 130kg (287lb) | 1 Adult |
| 65305E | 3.20m x 76cm x 15cm (10'6" x 30" x 6") | 1.034bar (15PSI) | 120kg (265lb) | 1 Adult |
| 65306E | 3.81m x 76cm x 15cm (12'6" x 30" x 6") | 1.034bar (15PSI) | 120kg (265lb) | 1 Adult |
Spare Parts
| Part No. | Description | QTY | SPARE PART NO. (#65302E) | SPARE PART NO. (#65303E) | SPARE PART NO. (#65304E) | SPARE PART NO. (#65305E) | SPARE PART NO. (#65306E) |
|---|---|---|---|---|---|---|---|
| 001 | Surfboard | 1 | 65302ASS18 | 65303ASS18 | 65304ASS18 | 65305ASS18 | 65306ASS18 |
| 002 | High Pressure Hand Pump | 1 | P3055Q18 | P3055Q18 | P3055Q18 | P3055Q18 | P3055Q18 |
| 003 | Oar | 1 | F6C656 | F6C657 | / | / | / |
| 004 | Footrest Tube | 1 | / | P5C499 | / | / | / |
| 005 | Footrest Foam | 1 | F6666 | F6C211 | F6667 | F6667 | F6667 |
| 006 | Safety Rope | 1 | F6H189 | F6H189 | F6H189 | F6H189 | F6H189 |
| 007 | Seat | 1 | / | F6670 | / | / | / |
| 008 | Wrench | 1 | F6670 | P6H971 | F6669 | F6669 | F6669 |
| 009 | Polyester 3-ply patch | 1 | P6H971 | F2C098 | P3055Q18 | P3055Q18 | P3055Q18 |
| 010 | Bag | 1 | / | F2C098 | / | / | / |
| 011 | Air Valve | 1 | / | F6C336Q18 | / | / | / |
| 012 | Elastic Cord | 1 | / | F6666 | F3C197 | F3C197 | F3C197 |
| 013 | Fin | 1 | / | F6C657 | F2C098 | F2C098 | F2C098 |
Installation
- Spread out the surfboard on level ground.
- For first-time use or after long storage, check the air valve and tighten it with the provided wrench.
[Info Symbol] Attention: Do not adjust the air valve when the board is in use.
[Warning Symbol] Warning: Do not rotate the wrench counter-clockwise when inspecting inflation, as it can be dangerous. - Inflate the board:
- Unscrew the cap of the air valve.
- Ensure the inner spring valve is not depressed. If it is depressed, press the spring valve and turn it counter-clockwise to the correct position.
- Attach the hose to the inflation port on the high-pressure hand pump.
- Inflate the board to 1.034 bar (15 PSI).
- After inflation, screw the cap of the air valve back on.
[Info Symbol] Note: If over-inflation occurs, press the spring valve to release air to an acceptable level and securely fasten the air valve.
[Info Symbol] Note: If the board is not in use and exposed to the sun, it may cause overexpansion and damage. Check the pressure and deflate slightly until the correct pressure is obtained.
[Info Symbol] Note: The pressure gauge is for inflation purposes only; its reading is for reference and should not be used as a precision instrument.
- Assemble the seat (Included with product #65303E only). Connect the seat to the D-ring on the board. The seat can be adjusted to accommodate the footrest.
- Attach the safety rope to the tow ring, and place the belt around your ankle. [Diagram: Safety rope attachment showing connection to tow ring and ankle strap.]
Oar Installation
Adjust the oar length according to your height. Take your height and add 8 inches for surfing length and 10 inches for touring length. [Diagram: Oar length adjustment showing telescopic shaft extension with 'MAX' indicators.]
Maintenance
- Inflate according to the PSI marked beside the valve.
- To avoid long-term exposure to sunshine or rain, use the outside cover for protection when not in use.
- Clean with mild soap water and a soft cloth if not going to be used for a long time. Dry before storing. Store in a dry and shady place, out of children's reach.
Storage
- Deflate the board by unscrewing the air valve cap, pressing the spring valve, and turning it clockwise.
- Remove all accessories from the board. Gently dry all surfaces with a cloth. Keep the board and all accessories clean and dry.
- Fold the board from front to back to remove additional air.
- Store in a cool, dry place, out of children's reach.
[Info Symbol] Note: Do not unfold this product when the temperature is low. Leave the product at room temperature (over 20°C) for 24 hours before inflation.
Repair
- Fully clean the area to be repaired.
- Cut the correct size from the repair patch material.
- Apply only the amount of glue (not included) needed to cover the repair site.
- Press the repair patch firmly to the repair site for 30 seconds.
- Wait for 1 hour before inflation.
Contact Information & Support
QUESTIONS? PROBLEMS? MISSING PARTS?
Tel: 1-855-838-3888
Email: service@bestwaycorp.us
For FAQ, Manuals, Videos, or Spare Parts, please visit: www.bestwaycorp.com
[Store Symbol] TO THE STORE
Limited Bestway® Manufacturer's Warranty
The product you have purchased comes accompanied by a limited warranty. Bestway® stands behind its quality guarantee and assures, through a replacement warranty, your product will be free from manufacturer's defects. The limited warranty is valid for 180 days from the original date of purchase. To enact a warranty claim, this form must be completed and supplied with a copy of your receipt/purchase to your local Bestway After Sales Center. Please contact your local Bestway After Sales Center before sending any documents; they will provide full instructions for your claim. Bestway® will not replace any products deemed to have been neglected or used outside of the owner's manual guidelines.
Bestway's warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user manual. This warranty applies only to products that have not been modified by any third parties. The product must be stored and handled in accordance with the technical recommendations. This warranty is subject to the following limitations:
- The warranty is valid for the original owner only when this product is used for normal recreational activities and does not cover products used in rental or school operations.
- If a product is deemed defective by Bestway, the warranty covers the repair or replacement of the defective product only. Bestway will not be responsible for any costs incurred as a result of loss of use or damage to this product.
- This warranty does not cover damage caused by misuse, abuse, neglect, normal wear and tear (including, but not limited to, punctures), damage due to excessive heat exposure, damage caused by improper handling and storage, damage caused by use in waves or shore break, board breakage caused by falling or crashing in surf conditions, or damage caused by anything other than defects in material and workmanship.
- This product must not be modified and/or fitted with a motor.
- This product must not be used in excess of the manufacturer's recommended maximum load capacity.
- This warranty is void if any unauthorized repair, change, or modification has been made to any part of the equipment.
- Replacements and repairs do not extend the duration of the warranty.
- The warranty start date is the date of sale shown on the original receipt/purchase invoice.
- Visit www.bestwaycorp.com to determine the warranty details for your country or region.
- Any modifications or transformations other than those indicated by the manufacturer could result in serious risks for the user and will void the warranty.
Warranty Claim Form:
TO: BESTWAY® SERVICE DEPARTMENT
Date: [Date Input Field]
Date of purchase: [Date Input Field]
Customer Code Number: [Input Field]
FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com. Please provide your address details in full. Note: Incomplete address details will result in delayed shipments. Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Name: [Input Field]
Address: [Input Field]
Zip Code: [Input Field]
Retailer: [Input Field]
Country: [Input Field]
City: [Input Field]
Mobile: [Input Field]
Telephone: [Input Field]
Fax: [Input Field]
E-mail: [Input Field]
Please Clearly Write Your Item Code: [Input Field]
Batch Number: [Input Field]
[Placeholder for Item Code and Batch Number visual reference]
Problem description
Air leaking (Please describe exactly which part is leaking)
Item is incomplete (Insert the name of the missing part or attach the page with the details of spare parts needed)
Others (Please describe)
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET. Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing. In order to better assist you, we request all information you provide to be complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com.
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: www.youtube.com/user/BestwayService.
