VOVO STYLEMENT BIDET User Manual
Models: VB-6000SE (elongated), VB-6100SR (round), VB-4000SE (elongated), VB-4100SR (round), VB-3000SE (elongated), VB-3100SR (round)
To Our Customers
- Thank you for choosing our bidet.
- For your own safety, please read this manual carefully.
- Please refer to this manual if you have any questions while using the product.
- VOVO is not responsible for damages caused by misuse.
- Product warranty is included in this manual. Please do not lose it.
Product Characteristic
The VOVO STYLEMENT BIDET offers various washing functions including Posterior wash, Feminine wash, and Turbo wash. Some models also include Deodorization and UV LED Sterilization.
Model Overview:
- VB-6000SE (elongated) / VB-6100SR (round): Posterior wash / Feminine wash / Turbo wash / Dry / UV LED Sterilization
- VB-4000SE (elongated) / VB-4100SR (round): Posterior wash / Feminine wash / Turbo wash / Dry / Deodorization / UV LED Sterilization
- VB-3000SE (elongated) / VB-3100SR (round): Posterior wash / Feminine wash / Turbo wash / Dry / LED light
IMPORTANT SAFETY INSTRUCTIONS
When using electric appliances, especially when children are present, basic safety precautions should always be followed.
DANGER - As with most electric appliances, electrical parts are electrically live even when the switch is off. To reduce the risk of death by electric shock:
- Do not use while bathing.
- Do not place or store the appliance where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
- If an appliance falls into water, unplug it immediately. Do not reach into the water.
WARNING - To reduce the risk of burns, electrocution, fire or injury to persons:
- Close supervision is necessary when this appliance is used by, on, or near children or persons with disabilities.
- Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this appliance if it has a damaged cord or plug, is not working properly, or has been dropped, damaged, or dropped into water. Return the appliance to a service center for examination and repair.
- Keep the cord away from heated surfaces. Do not wrap the cord around the appliance.
- Never block the air openings of the appliance or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and other objects.
- Never use while sleeping.
- Never drop or insert any object into any opening or hose.
- Do not use outdoors or operate where aerosol (Spray) products are being used or where oxygen is being administered.
- Do not use an extension cord with this appliance.
- Use this appliance only for household use.
- Connect this product to a properly grounded outlet only. See grounding instructions.
SAVE THESE INSTRUCTIONS
Safety Precautions
Follow all safety precautions in this manual for your safety.
Caution: In order to avoid hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by utility.
The following terms are used in this manual to indicate hazards of varying degree of severity:
- Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
- Caution: Indicates a dangerous situation where the user could suffer death or serious injury if this product is used incorrectly.
- Prohibited: Indicates prohibited.
- Observe strictly: Indicates to observe the following precautions before using this product.
Danger
- Do not open the product to repair or remodel. [Prohibited]
- Do not touch the power cord with wet hands. [Prohibited]
- Do not exceed the rated voltage of the outlet or the distributor. Connecting too many plugs will exceed the rated power and can cause fire by overheat. [Prohibited]
- Do not place fire such as cigarettes near the product. [Prohibited]
General Precautions:
- Do not splash water or detergent on the main body or power plug. [Prohibited]
- Unplug when to repair the product. [Observe strictly]
- Do not use damaged power cord, plug, or loose outlet, and do not supply power to the product which is not installed on toilet or not connected to water supply hose. [Prohibited]
- When cleaning, use mild detergent and soft cloth. Do not use household detergent, benzene, paint thinner, nylon scrubber. [Observe strictly]
- Use tap water. [Prohibited]
- Do not connect with industrial water or gray water. [Prohibited]
- Make sure the product is properly grounded. [Observe strictly]
- If the product is not grounded, it can cause electric short or electric leakage. For grounding work, consult an electric technician nearby.
Special Precautions for Certain Users:
- One of the following persons needs to have someone to turn off the temperature controller of the seat and warm air blower when using heated seat:
- Children or elderly persons who cannot control the temperature appropriately by himself.
- Patients or sick persons who cannot move their body by oneself.
- Persons on medication that make them drowsy, fatigued, and intoxicated. [Observe strictly]
Warning
Do not use this product other than for purposes listed in this manual.
- Do not step on, shock, or place heavy objects on the seat, cover, or main body. [Prohibited]
- Do not put anything else except toilet paper into the toilet. [Prohibited]
- Do not place hand or clothes on the warm air outlet. [Prohibited]
- Handle power cord carefully and do not break the cord. Do not fabricate or assemble at user's own discretion. Do not bend, twist, or pull it forcibly. Do not place heavy objects on the cord. [Prohibited]
- Unplug the main power cable when not using the product for a long time and drain water from the tank. [Observe strictly]
- Do not continue to use the product with faults. Unplug the power plug in the following case and call the distributor or customer service representative: Water leakage, Strange odor, Hot main body, Smoke.
GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat-head terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.
This product is for use on a nominal 120 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if properly grounded outlet is not available. The temporary adapter should be used only until properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored rigid ear, lug, and the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the screw.
If it is necessary to use an extension cord, use only a three wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the product. Replace or repair a damaged cord.
This product is factory equipped with a specific electronic cord and plug to permit connection to a proper electronic circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided - if not will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electronic circuit, reconnection should be made by qualified service personnel.
Figure 1 illustrates grounding connections:
- (A) Grounded outlet box with grounding pin.
- (B) Adapter for connecting to a 2-pole receptacle.
- (C) Tap for grounding screw.
Installation Method
Please plug in the power only after completing all installation and opening the water valve.
Accessories
- T-Connector (7/8" X 7/8" X 1/2")
- Bolt bracket (2pcs)
- Base bracket
- Hose (1/2" F X 1/2" F)
- Screws for remote
- Two pins for remote
- Rubber packing (2pcs)
- Washer (2pcs)
- Fixing bolt (2pcs)
- Fixing nut (2pcs)
- Washer (2pcs)
- Screw M/S (2pcs)
- Insert rubber nut (2pcs)
Base bracket Installation Distance Based on Toilet Hole Spacing
- Bottom Fixing Method: Minimum 5.3in / 13.7cm, Maximum 6.7in / 19.5cm
- Top Fixing Method: Minimum 5.1in / 13.2cm, Maximum 7.8in / 20cm
Before Installation
- Read the instructions carefully before installing.
- Plug in only after complete installation then supply water.
Installation Procedure
※ Do not use heavy duty tools and excessive power when tightening the connections.
※ Do not use Teflon tape when connecting the hose to the water supply valve and the bidet unit.
- Separate water supply hose: Turn the water supply valve clockwise to lock, and separate the toilet hose using a spanner.
- Connect the T-valve to the toilet and toilet hose: Place the T-Connector between the toilet and the toilet hose. [Hand tight ONLY!]
- Remove the existing toilet seat: Unfasten the nut and remove the toilet seat. Save the old toilet seat lid and nuts for reinstallation later. Place the template on the toilet after removing the toilet seat cover.
- Install the base bracket: Place the fixing bolt on the base bracket. Align the front of the bidet body and the front of the toilet before fastening the nuts.
- Install the bidet and secure the remote control holder: Slide the bidet and install it. Secure the remote control holder to the wall with screws or peel off the double-sided tape sticker on the back of the remote.
- Connect the hose and turn on the water: Connect the hose to the T-Connector and the bidet. Turn the water supply valve counterclockwise to allow water flow. Connect the outlet. [Hand tight ONLY!]
Operation Check
- Turn the water supply valve counterclockwise to check for water leakage.
- Connect the power plug into electrical outlet.
- Pressing the Posterior button will make water flow into the water tank.
- Check the functions after each use.
Additional Installation Guide
Adjustment method using gap plate between pottery(toilet) and seat
When there is a gap between the inside of the seat and pottery(toilet)
- Press this button to remove the bidet.
- Place the catch plate as shown.
- Combine the seat by pushing the plate.
- Minimize the gap between the bidet and the tank, and install the seat backward.
When there is a gap between the outside of the seat and pottery(toilet)
- Press this button to remove the bidet.
- Place the catch plate as shown.
- Combine the seat by pushing the plate.
- Install the seat as forward as possible.
How to Use
Stop
Press the Stop button when you want to stop the function.
Dry
Use this after using wash function. Wipe off the water with toilet paper before using dry function for pleasant using.
Water Pressure, Nozzle Position
Can control in 5 levels of water pressure and nozzle position.
Water Pressure and Nozzle Position Adjustment
Water pressure and nozzle position can be adjusted in 5 levels (Low to High).
UV LED Light
UV LED eliminates germs and bacterias as well as sterilizing the bowl. When the UV LED setting is activated, the UV LED will turn on. It turns off when someone sits on the seat and turns back on after the person stands up.
Auto Deodorization (For VB-4000SE, VB-4100SR)
The default product setting is always ON for automatic deodorization. While someone sits on the seat (detected by the seat sensor), auto deodorization turns on and activates. If a person stands up after using the bidet (if it is not detected by the seat sensor), it will be turned off after 1 minute of operation.
Side Panel
- Power: Press the button for 3 seconds if you wish to turn off the bidet. Press the button if you wish to stop posterior, feminine or dry function.
- Power Save (Hidden function): Power saving can be turned on/off when the power button is pressed without sitting while the power is on.
Remote Control Functions (VB-6000SE, VB-6100SR)
- Stop: Press to stop the current function. Press and hold for 3 seconds to turn off the power. Press again to turn on.
- Posterior (Rhythm): Press to release the nozzle and spray water. Water sprays for 5 seconds, then rhythm (move + massage) operates. Rhythm can be toggled by pressing the Posterior button during operation.
- Feminine (Rhythm): Press to release the nozzle and spray water. Water sprays for 5 seconds, then rhythm (move + massage) operates. Rhythm can be toggled by pressing the Feminine button during operation.
- Turbo Wash: Sprays water. Does not operate rhythm. Operates based on Water Pressure and Nozzle Position settings from Posterior function.
- Water Temperature, Seat Temperature, Dry Temperature: 3 levels (Low, Mid, High).
- Nozzle Cleaning: Press to clean the nozzle.
- Posterior Wash / Feminine Wash: Press to activate functions. Press again to stop.
- Dry: Press to activate function. Press again to stop.
Remote Control Functions (VB-4000SE, VB-4100SR)
- Stop: Press to stop the current function. Press and hold for 3 seconds to turn off the power. Press again to turn on.
- Posterior (Rhythm): Press to release the nozzle and spray water. Water sprays for 5 seconds, then rhythm (move + massage) operates. Rhythm can be toggled by pressing the Posterior button during operation.
- Feminine (Rhythm): Press to release the nozzle and spray water. Water sprays for 5 seconds, then rhythm (move + massage) operates. Rhythm can be toggled by pressing the Feminine button during operation.
- Turbo Wash: Sprays water. Does not operate rhythm. Operates based on Water Pressure and Nozzle Position settings from Posterior function.
- UV LED: Sterilizes the bowl.
- Deodorization (Hidden function): Can be turned on/off by pressing the Dry button without sitting while the power is on.
- Nozzle Cleaning (Hidden function): Can be turned on/off by pressing the Posterior button without sitting while the power is on.
Maintenance
Unplug the power cord when cleaning the filter.
Clean the Filter
- Turn the water supply valve clockwise to stop water supply.
- Release the bidet hose of the main body to separate the filter.
- Clean the filter with a toothbrush or like object.
- Tighten the bidet hose onto the main body and turn the water supply valve counterclockwise to supply water.
Clean the Nozzle.
Only the nozzle will extend out without spraying water.
- Use a soft brush or toothbrush to clean.
- Do not pull out or push the nozzle forcibly. It may cause breakage or damage.
Troubleshooting
Heated Seat - The seat does not warm up.
Trouble | Possible causes | Solution |
---|---|---|
The seat does not warm up. | Is the bidet power on? (Check LED indicators as per model) | Unplug the power cord, wait for 5 minutes, then plug it back and check the power. |
Are the LED on the display panel and side control panel flashing? | For VB-3000SE/VB-3100SR: Flashing Seat temp/Water temp LED on side control panel at level 2 indicates a water supply issue. Open water supply valve fully and perform hard reset. For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR: Flashing power+power-save LED on main unit indicates a water supply issue. Open water supply valve fully and perform hard reset. If any other LED is flashing, contact support@vovousa.com. |
|
For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR models, have you replaced the remote control batteries? Have you inserted them correctly? | Please replace with new batteries and check the polarity. | |
Is the temperature set to a low level, or is it turned off? | Adjust seat temperature with Seat Temp button on the remote control or the side control panel. | |
Is it in power saving mode? | When the power-save mode is on, you may need to wait for about 3 to 5 minutes, or you can turn off the power-save mode and use the desired temperature at any time. The heater automatically switches off after the user has been seated for 1 hour to prevent low-temperature burns. It turns back on when the user stands up. |
Posterior Wash, Feminine Wash, Turbo Wash Function
Trouble | Possible causes | Solution |
---|---|---|
The water is cold. | Is the bidet power on? (Check LED indicators as per model) | Unplug the power cord, wait for 5 minutes, then plug it back and check the power. |
Are the LED on the display panel and side control panel flashing? | For VB-3000SE/VB-3000SR: Flashing Seat temp/Water temp LED on side control panel at level 2 indicates a water supply issue. Open water supply valve fully and perform hard reset. For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR: Flashing power+power-save LED on main unit indicates a water supply issue. Open water supply valve fully and perform hard reset. If any other LED is flashing, contact support@vovousa.com. |
|
For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR models, have you replaced the remote control batteries? Have you inserted them correctly? | Please replace with new batteries and check the polarity. | |
Is the temperature set to a low level, or is it turned off? | Adjust water temperature with Seat Temp button on the remote control or the side control panel. | |
Is it in power saving mode? | If you find it difficult to wait for the cold water to warm up each time, please turn off the power-save mode, so you can use the warm water immediately. | |
The water pressure is low. | Is the water shutoff valve fully open? | Please fully open the water shutoff valve. |
Is the water pressure set to a low level? | Adjust the water pressure to a higher level. | |
Is the filter located on the water inlet (elbow) clogged? | Refer to page 22 to clean the filter. | |
The water spray stops during use. | Posterior / Feminine / TURBO wash will perform for 1 minute and it will stop automatically. | Press the Posterior / Feminine / TURBO wash button again. |
Is the human body away from the seat sensor? | Refer to pages 10-12 to locate the Seat Sensor and ensure that it is detecting the human body. |
Remote Control (VB-6000SE, VB-6100SR, VB-4000SE, VB 4100SR) - The remote control is not working.
Trouble | Possible causes | Solution |
---|---|---|
The remote control is not working. | Is the bidet power on? (Check LED indicators as per model) | Unplug the power cord, wait for 5 minutes, then plug it back and check the power. |
Are the LED on the display panel and side control panel flashing? | For VB-3000SE/VB-3000SR: Flashing Seat temp/Water temp LED on side control panel at level 2 indicates a water supply issue. Open water supply valve fully and perform hard reset. For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR: Flashing power+power-save LED on main unit indicates a water supply issue. Open water supply valve fully and perform hard reset. If any other LED is flashing, contact support@vovousa.com. |
|
For VB-4000SE/VB-4100SR/VB-6000SE/VB-6100SR models, have you replaced the remote control batteries? Have you inserted them correctly? | Please replace with new batteries and check the polarity. | |
Are the transmitter of the remote and the receiver on the main unit obstructed? | Remove any obstruction that may be blocking the transmitters and the receiver. | |
Are the transmitter of the remote and the receiver on the main unit contaminated? | Wipe away any contamination. | |
Is the human body away from the seat sensor? | Refer to pages 10-12 to locate the Seat Sensor and ensure that it is detecting the human body. |
Drying - The drying function is not working.
Trouble | Possible causes | Solution |
---|---|---|
The drying air temperature is low. | Is the air temperature set to low level? | Adjust the air temperature with Dry Temp button on the remote control or the side control panel. |
The air blow stops in progress. | The drying function will operate for 3 minutes and then stop automatically. It may stop if the user changes their position while sitting. | Press Dry again. |
The drying function is not functioning | Is the human body away from the seat sensor? | Refer to pages 10-12 to locate the Seat Sensor and ensure that it is detecting the human body. |
Deodorization (VB-4000SE, VB-4100SR)
Trouble | Possible causes | Solution |
---|---|---|
The deodorization function is not operational. | Is the human body away from the seat sensor? | Please refer to pages 11 to locate the Seat Sensor and ensure that it is detecting the human body. |
Have you activated the deodorization function using the remote control? (Only VB-4000SE and VB-4100SR has the deodorization function.) | Refer to pages 16-18 to activate the deodorization function. When the deodorization function is activated, it will automatically turn on when the seat sensor detects a human body and will turn off after the seat sensor does not detect a human body for 1 minute. |
Power Supply
Trouble | Possible causes | Solution |
---|---|---|
The unit has no power. | Is there a power outage or is the circuit breaker switched off? | Wait until the power is restored. Or switch on the circuit breaker. |
For the VB-4000SE, VB-4100SR, VB-6000SE, VB-6100SR model, Is the power LED on the main body's display panel turned off? | For the VB-4000SE, VB-4100SR, VB-6000SE, VB-6100SR model, press and hold the Stop button on the side control panel of the main body for 3 seconds to turn on the power. | |
For VB-3000SE, VB-3100SR, is the LED on the side control panel turned off? | For VB-3000SE, VB-3000SR, press Stop : Power button for 3 seconds to turn on the power. |
Seat Sensor
Trouble | Possible causes | Solution |
---|---|---|
All wash function or deodorant function operates without someone sitting on the seat. | Is the seat sensor blocked with wet towel? | Remove the wet towel. |
Is the area where the seat sensor is located wet? | Use a dry cloth to wipe away the water. |
Power Saving
Trouble | Possible causes | Solution |
---|---|---|
Power saving is not working. | Is the unit unplugged or is there a power outage? | Plug in the unit or wait for the power to be restored. |
Is the power save mode turned on? | For the VB-4000SE, VB-4100SR, VB-6000SE, VB-6100SR model, if the power-save LED on the main body is turned off, press the STOP button on the side control panel of the main unit while not seated to turn on the power save mode. For VB-3000SE, VB-3100SR if the power-save LED on the side control panel is turned off, press the Power saving button on the side control panel to turn on the power save mode. |
Specifications
Item | VB-6000SE / VB-6100SR | VB-4000SE / VB-4100SR | VB-3000SE / VB-3100SR | |
---|---|---|---|---|
Model No | VB-6000SE, VB-6100SR | VB-4000SE, VB-4100SR | VB-3000SE, VB-3100SR | |
Rated Power Supply | AC 120V, 60Hz | |||
Rated Power Consumption | 1200W | |||
Water Supply System | Direct connection with tap water | |||
Waterproof Rating | IPX4 | |||
Water Pressure | Min: 1.0kgf/cm²(0.1Mpa, 14psi), Max: 7.5kgf/cm²(0.75Mpa, 105psi) | |||
Power Cord Length | 1.2M (4 ft) | |||
Water Heating | Tank Reservoir | |||
Wash Unit | Posterior Wash | Maximum 800cc | Maximum 800cc | Maximum 800cc |
Feminine Wash | Maximum 800cc | Maximum 800cc | Maximum 800cc | |
Turbo Wash | Maximum 800cc | Maximum 800cc | Maximum 800cc | |
Water Temperature | 36℃ (97°F), 38℃ (100°℉), 40℃ (104℉) | |||
Heated Seat | Heater Capacity | 1100W | 1100W | 1100W |
Safety Device | Thermal cutoff, Thermo Switch, Water Level Sensor | Thermal cutoff, Thermo Switch, Water Level Sensor | Thermal cutoff, Thermo Switch, Water Level Sensor | |
Dry | Seat Temperature | 36℃ (97°F), 38℃ (100℉), 40℃ (104℉) | 36℃ (97°F), 38℃ (100℉), 40℃ (104℉) | 36℃ (97°F), 38℃ (100℉), 40℃ (104℉) |
Heater Capacity | Maximum 55W | Maximum 55W | Maximum 55W | |
Safety Device | Thermal Cutoff, Temperature Sensor, Bimetal | Thermal Cutoff, Temperature Sensor, Bimetal | Thermal Cutoff, Temperature Sensor, Bimetal | |
Warm Air Temperature | Room temperature - maximum 45℃(113℉) | |||
Heater Capacity | Maximum 250W | |||
Deodorization | - | Automatic deodorizer | - | |
Lighting | UV LED Light | UV LED Light | LED Light | |
Inlet Water Temperature | 5℃~35℃ (41°F~95°F) | |||
Ambient Temperature | 5℃~35℃ (41°F~95°F) | |||
Country of Origin | Made in Korea | |||
Dimension | 20.8X15X5.1 in (elongated) 19.8X15X 5.1 in (round) |
20.8X15X5.1 in (elongated) 19.8X15X 5.1 in (round) |
20.8X18.4 X 5.1 in (elongated) 19.8X18.4 X 5.1 in (round) |
|
Net Weight (Gross Weight) | 3.7kg (5.9kg)/8.3 lb (13.2 lb) 3.2kg (5.4kg)/ 7.2 lb (12 lb) |
3.7kg (5.9kg)/8.3 lb (13.2 lb) 3.2kg (5.4kg)/ 7.2 lb (12 lb) |
3.9kg (6.1kg) / 8.8 lb (13.6 lb) 3.4kg (5.6kg)/7.7 lb (12.5 lb) |
Limited Warranty
The product is warranted for one year according to the description written in this warranty. Please submit the below form online at www.vovo-us.com.
Model:
Purchaser:
Company:
Address:
City:
Country:
Phone:
Fax:
E-mail:
Dealer (Company):
Address:
Installation Date:
Serial Number:
Warranty period
- 1 year from purchase date: VB-6000SE (elongated), VB-6100SR (round)
- 2 years from purchase date: VB-3000SE (elongated), VB-3100SR (round)
- 3 years from purchase date: VB-4000SE (elongated), VB-4100SR (round)
Complete the above warranty card when purchasing the product. Check the information and keep it safe.
This warranty does not apply to the following:
- Defects and/or malfunctions from failure to properly install, operate and/or maintain the unit in accordance with the installation manual.
- Damage from abuse, fire, flood, freeze, electrical surges, lightning strikes or any other acts of nature.
- Damage resulting from unauthorized alterations, attachments and/or repairs.
- If the product was not installed properly for residential use.
- Damage from installing the unit in an environment with animals, mice or insects.
- Damage caused by excess moisture or from water clogging the water closet.
- Damage from not being installed in accordance with all applicable local codes, ordinances and good trade practices.
- Color fading due to use in wrong environment.
- Damage from consumable chemicals.
- The warrant will be covered only when providing the date of purchase with original receipt.
- Damage from misuse due to not following the installation manual.
VOVO WARRANTY
VOVO is proud to guarantee all its products with the longest, most complete coverage warranty in the electronic bidet world. Our policies are written in more detail below.
This warranty does not apply to the following items:
- Damage or loss sustained in through any natural or man-made caused beyond the control of VOVO including to fire, earthquake, flood, thunder, electrical storm, etc.
- Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product.
- Damage or loss resulting from sediments or foreign matter contained in a water system.
- Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
- Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of VOVO or which the Product is not specified to tolerate.
- Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to cleaning practices, water or atmospheric condition, including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
- The use of any Product in a manner inconsistent with the Product instructions / owners manual.
In order for this limited warranty to be valid, proof of purchase is required. VOVO encourages warranty registration upon purchase to create a record of Product ownership at http://www.vovo-us.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a VOVO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, email to support@vovousa.com.
WARNING! VOVO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (Calcium Hypochlorite).
NOTE: The use of high concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY VOVO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. VOVO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL VOVO'S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Please note that in the event of a product exchange under warranty, shipping charges may be the responsibility of the customer.
Related Documents
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VOVO Stylement Bidet User Manual and Installation Guide Comprehensive user manual and installation guide for VOVO Stylement Bidet models including VB-6000SE, VB-6100SR, VB-4000SE, VB-4100SR, VB-3000SE, and VB-3100SR. Covers product characteristics, safety instructions, installation procedures, operation, maintenance, troubleshooting, specifications, and warranty information. |
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VOVO Stylement Bidet User Manual Comprehensive user manual for the VOVO Stylement Bidet, covering product features, safety instructions, installation, operation, maintenance, and troubleshooting for models VB-6000SE, VB-6100SR, VB-4000SE, VB-4100SR, VB-3000SE, and VB-3100SR. |
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VOVO GO Portable Bidet User Manual Comprehensive user manual for the VOVO GO portable bidet, detailing safety precautions, parts, installation, usage, cleaning, and product specifications. Includes instructions in multiple languages. |
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VOVO Basic 9 Installation Manual Installation guide and assembly instructions for the VOVO Basic 9 bidet toilet seat, including important safety precautions and care instructions for the bamboo handle. |
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VOVO GO Portable Bidet: Features and Specifications Discover the VOVO GO Portable Bidet, designed for convenient and refreshing hygiene anywhere. This document details its features, specifications, and dimensions. |
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VOVO Nature 7 & 8 Toilet Installation Manual: Easy Assembly Instructions Comprehensive guide for easy assembly and installation of VOVO Nature 7 (elongated) and VOVO Nature 8 (round) toilets. Includes important safety precautions and care instructions. |
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VOVO TCB-9100GA Smart Bidet Toilet Specifications Discover the features and technical specifications of the VOVO TCB-9100GA Smart Bidet Toilet, including its one-piece floor-mount design, water efficiency, and included components. |
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VOVO TCB-8200SA Smart Bidet Toilet: Features & Specifications Explore the VOVO TCB-8200SA, a one-piece floor-mount smart bidet toilet. Discover its features, technical specifications, included components, and installation notes. |