VTech CS2000/CS2050 Series Cordless Telephone

Congratulations

Thank you for purchasing your new VTech product. Before using this telephone, please read the Important Safety Instructions. This manual contains all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product.

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following:

1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink, swimming pool).
5. Do not expose the telephone to direct sunlight or extreme cold environment. Do not put the telephone close to heating sources such as radiators, cookers, etc.
6. Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
7. Unplug this product from the wall outlet and refer servicing to VTech/distributor under the following conditions:
   • When the power supply cord or plug is damaged or frayed.
   • If the product does not operate normally by following the operating instructions.
   • If the product has been dropped and the cabinet has been damaged.
   • If the product exhibits a distinct change in performance.
8. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
9. Do not use the telephone to report a gas leak in the vicinity of the leak.
10. Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation periods for the handsets are only applicable with the default battery capacities.
11. The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. These may cause interference and/or unit damages. The manufacturer will not be held liable for damage arising from such non-compliance.
12. Do not use third-party charging bays. The batteries may be damaged.
13. Please note the correct polarity while inserting the batteries.
14. Battery should not be exposed to excessive heat such as bright sunshine or fire and immersed in water.

Use only adaptors and battery listed below; Use only the provided external power supply:

• VTech Telecommunications Limited. Model: VT05EEU06045 (EU plug) | VT05EUK06045 (UK plug).
• Jiangxi Jian Aohai Technology Co., Ltd. Model: A318-060045W-EU1 (EU plug) | A318-060045W-UK1 (UK plug).
• Use only the supplied batteries: Yi Yang CORUN battery CO.LTD. Model: Ni-MH AAA 400mAh 1.2V.

Disposal of Old Equipment and Batteries (WEEE)

Only for European Union and countries with recycling systems

These symbols (♻️, ?️) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

Product disposal instructions for business users

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other countries outside the European Union

These symbols (♻️, ?️) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Technical Specifications

VTech Product Warranty

Thank you for purchasing this cordless phone from VTech.

1. The product is covered by a one-year warranty from the date of purchase (date from which the warranty period starts), against any defects in materials or workmanship.
2. The product may be returned to the place of purchase.
3. During the limited warranty period, VTech's authorized service representative will examine the product and if it is found to be defective due to faulty materials or workmanship, will replace the product at their discretion.
4. If the product covered by this warranty is damaged due to misuse, modification, or unauthorized repair, or because of faulty batteries, battery discharge, or incorrect electrical connections, then this warranty becomes void.
5. This warranty is personal to the original purchaser and is not transferable.
6. Breakages to the LCD screen are not covered by the warranty.

Please retain your original sales receipt as proof of purchase. To obtain warranty service, please visit our website at www.vtechphones.eu.

Installation and Setup

What is in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

CS2000 series:

• 1 set for CS2000 | CS2050
• 2 sets for CS2001 | CS2051
• 3 sets for CS2002 | CS2052
• 4 sets for CS2003 | CS2053

CS2050 series:

• 1 set for CS2001 | CS2051
• 2 sets for CS2002 | CS2052
• 3 sets for CS2003 | CS2053

Diagram Description: The CS2000 series package includes one handset, one base unit, one power adapter, and one telephone cord. The CS2050 series package includes one handset, one base unit, one power adapter, and one telephone cord.

Connect and Charge

Install the battery

NOTES:

• Use only the battery provided.
• Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Diagram Description: Shows how to open the battery compartment on the handset, insert the NiMH AAA battery, and close the compartment.

Connect the telephone base

NOTES:

• Use only the adapters provided.
• Make sure the electrical outlets are not controlled by wall switches.
• Connect the power adapter in a vertical or floor-mount position only. The adapter's prong is not designed to hold the weight of the unit, so do not connect it to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapter may not properly connect to the mains.

Diagram Description: Illustrates connecting the telephone line cord to the base unit and the wall jack, and connecting the power adapter to the base unit and the electrical outlet.

Connect the charger

NOTES:

• Use only the adapters provided.
• Make sure the electrical outlets are not controlled by wall switches.
• Connect the power adapter in a vertical or floor-mount position only. The adapter's prong is not designed to hold the weight of the unit, so do not connect it to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapter may not properly connect to the mains.

Diagram Description: Shows connecting the charger to the handset and the electrical outlet.

Charge the battery

Place the handset in the telephone base or charger to charge.

Diagram Description: Illustrates placing the handset into the base unit or charger.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

When it is fully charged, you can expect the following performance:

* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.

NOTES:

• Placing the handset in the charger will bypass the set date and time, and voice guide.
• For best performance, keep the handset in the charger when not in use.
• The battery is fully charged after 16 hours of continuous charging.
• If you place the handset in the charger without plugging in the battery, the screen displays NO BATTERY.

Check the battery level

After you have installed the battery, check the battery level on the handset screen.

• If the battery icon is ? or flashes, then go to Set the date and time (both CS2000 and CS2050 series) and Set the answering system through voice guide (CS2050 series only).
• If the screen is blank, or flashes, then the battery needs to be charged. Go to Charge the battery before you do any setting or operation.

Check for dial tone

Press ?. If you can hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Using Your Telephone

Set date and time

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time.

1. Use the dialing keys (0-9) to enter the month (MM), date (DD), and year (YY). Then press ✔️.
2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press ◀️ or ▶️ to choose AM or PM.
3. Press ✔️ to save.

NOTE: If you want to skip this, press ❌.

Operating range

When the handset is out of range, the handset displays 'Out of range' or 'no pwr at base'.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press ?. Move closer to the telephone base, and then press ? to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Handset Overview

CS2000 series:

Diagram Description: Shows the CS2000 series handset with numbered buttons:

1. Earpiece
2. LCD display
3. ? (Make/Answer Call)
4. ❌ (Delete Digit / Back)
5. ◀️ (Scroll Up / Move Cursor Left)
6. ▶️ (Scroll Down / Move Cursor Right)
7. # (Ringer On/Off)
8. R (Flash)
9. ✔️ (Select / OK)
10. ⬆️ (Menu / Increase Volume)
11. ⬇️ (Menu / Decrease Volume)
12. # (Space Character)
13. ? (Return to Previous Menu / Idle Mode)
14. Microphone

CS2050 series:

Diagram Description: Shows the CS2050 series handset with numbered buttons:

1. Earpiece
2. LCD display
3. ? (Initiate Intercom Call)
4. ❌ (Delete Digit / Back)
5. ◀️ (Scroll Up / Move Cursor Left)
6. ▶️ (Scroll Down / Move Cursor Right)
7. # (Ringer On/Off)
8. R (Flash)
9. ✔️ (Select / OK)
10. ⬆️ (Menu / Increase Volume)
11. ⬇️ (Menu / Decrease Volume)
12. # (Space Character)
13. ? (Return to Previous Menu / Idle Mode)
14. Microphone

Handset display icons overview

General Icons:

• ? low battery, needs charging.
• ? fully charged battery.
• ? flashing: battery is charging.
• ? handset ringer is off.
• ✉️ new and unread voicemail messages.
• ? keypad lock is on.
• ⏰ alarm alert is on.

CS2050 series only:

• ? Steadily ON: Answering system is on.
• ✉️ Flash: New TAM (Telephone Answering Machine) message received.
• ? Speakerphone is on.
• ? Line is in use.
• ? Flash: Incoming call.
• ? On: Intercom call is connected.
• ? Flashes: Incoming internal call.

Range Icons:

• ? On: Handset is within range of the base.
• ? Flashes: Handset is in marginal range to the base.
• ? Off: Handset is out of coverage range.

Button Function Icons:

• ◀️ / ▶️: Left and right soft keys. Used for menu options, moving cursor, selecting items.
• ✔️: Left soft key. Press to select menu options or save current selection.
• ?: Right soft key. Press to make an intercom call when idle.
• ?: Return to previous menu level.
• ❌: Cancel current action, clear character, or stop alarm.
• ? / ?: Mute/unmute during a call.
• #: Press and hold to set and turn the ringer on/off.
• R: Use as a flash during call.
• ✔️: Enter call blocker menu, review black list, set block modes, select call types.
• ⬆️ / ⬇️: Press to display menu, select items, or save entries.
• ?: Press to make or answer a call.
• ?: Press to turn on handset speakerphone, press again to resume normal handset use.
• #: Enter space character during text editing.
• ❌: Delete messages in the answering system.
• ▶️ / ⏹️: Play/Stop message playback.
• ◀️◀️: Skip to previous message.
• ▶️▶️: Skip to next message.
• ?: Press and hold to lock the keypad and again to unlock it.
• ?: Press to review the phonebook.

Telephone charger Overview

CS2050 series:

Diagram Description: Shows the CS2050 series charger with numbered parts: 1. Charging pole.

Telephone base Overview

CS2000 series:

Diagram Description: Shows the CS2000 series base with numbered parts: 1. Press to page all handsets. 2. IN USE LED (On when handset is in use, or when answering system is active. Flashes when another telephone is in use on the same line). 3. Charging pole.

CS2050 series:

Diagram Description: Shows the CS2050 series base with numbered parts: 1. X DELETE (Delete message, Fast forward/next message). 2. LCD Window (Shows number of messages recorded in the answering system). 3. Increase base volume. 4. Press to page all handsets. 5. IN USE LED (On when handset is in use, or when answering system is active. Flashes when another telephone is in use on the same line). 6. Charging pole. 7. Power on/off the answering system. 8. Decrease the base volume.

Menu Navigation

In idle mode

1. Press ✔️.
2. Press ▲ / ▼ to scroll to a menu option.
3. Press ✔️ to select.

• You can also press ? to return to the previous menu.
• Press and hold ? to return to idle mode.

Call list

Under a selected Call list entry:

• DETAILS
• ADD TO PB
• ADD TO BLIST
• DELETE
• DELETE ALL

Phonebook

The phonebook can store up to 30 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 24 digits, and a name up to 12 characters.

Add a phonebook entry

1. Press ✔️, and then press ▲ / ▼ to choose PHONEBOOK. Press ✔️ to confirm.
2. ALL CONTACTS displays. Press ✔️ to select. If there is no entry in the list, the display shows EMPTY.
3. Press ✔️. ADD displays.
4. Press ✔️ to add entry. NAME displays. Press ✔️ to select.
5. Enter the name of the phonebook entry. Press ✔️ to confirm. Press ❌ to delete.
6. NUMBER displays.
7. Press ✔️, and then enter the telephone number of the entry. Press ✔️ to confirm. Press ❌ to delete.
8. MELODY 1 displays. Press ▲ / ▼ to select your preferred ringtone from MELODY 1 to MELODY 10.
9. Press ✔️ to confirm the entry. Press ❌ to delete.

Review the phonebook entries

Entries are sorted alphabetically.

1. Press ? when the cordless handset is not in use. The screen displays the first entry in the phonebook.
2. Press ▲ / ▼ to browse through the phonebook, or use the dialing keys to start a name search.

OR

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose PHONEBOOK, and then press ✔️ to select.
3. ALL CONTACTS displays. Press ✔️ to select. The screen displays the first entry in the phonebook.
4. Press ▲ / ▼ to choose browse through the phonebook.

NOTES:

• If the telephone number in the directory exceeds 12 digits, ... appears on the display instead of ?. Press ▶️ / ◀️ to select to show the remaining numbers.
• You hear a double beep when you reach the beginning or end of the directory.

Check number of phonebook entry used

1. Press ? when the cordless handset is not in use.
2. Press ✔️ and then ▲ / ▼ to choose PB STATUS.
3. Press ✔️ again to select.

-OR-

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose PHONEBOOK, and then press ✔️ to select.
3. ALL CONTACTS displays.
4. Press ✔️ and then ▲ / ▼ to choose PB STATUS.
5. Press ✔️ again to select. (e.g. 09/30 USED displays).

Dial a phonebook entry

1. Search for the desired entry in the phonebook (see Review the phonebook entries).
2. Press ? to dial.

Edit a phonebook entry

1. Search for the desired entry in the phonebook (see Review the phonebook entries).
2. When the desired entry displays, press ✔️ to select.
3. Press ▲ / ▼ to select EDIT, and then press ✔️ to select.
4. Press ❌ to delete the name and number.
5. Re-enter new name and number and the ringer melody.
6. Press ✔️ to save. You hear a confirmation tone.

Delete a phonebook entry/ all entries

1. Search for the desired entry in the phonebook (see Review the phonebook entries).
2. When the desired entry displays, press ✔️ to select.
3. Press ▲ / ▼ to select DELETE, and then press ✔️ to select and confirm.
4. The entry is deleted, and you hear a confirmation tone.

NOTE: If you want to delete all phonebook entries, press ▲ / ▼ to select DELETE ALL instead of DELETE.

Caller ID

This feature is available if you have subscribed to the Caller ID service from your local service provider telephone company.

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller's name and number into your phonebook.

1. Press ? when the phone is not in use. The screen displays the first entry in the caller ID log.
2. Press ▲ / ▼ to browse.

Save a caller ID log entry to the directory

1. Search for the desired caller ID log entry (see Review the caller ID log).
2. When the desired entry displays, press ✔️ to select. The screen displays ADD TO PB.
3. Press ✔️ to select. The screen displays NAME.
4. Press ✔️ and use dialing keys to enter name. Press ✔️ to save. The number displays. Use the dialing keys to edit the number, if necessary.
5. Press ✔️ to save.
6. Press ▲ / ▼ to select your preferred ringtone from MELODY 1 to MELODY 10.
7. Press ✔️ to save. You hear a confirmation tone.

Save a caller ID log entry to call block list

1. Search for the desired caller ID log entry (see Review the caller ID log).
2. When the desired entry displays, press ✔️ to select. The screen displays ADD TO BLIST.
3. Press ✔️ to select. The screen displays NAME.
4. Press ✔️ and use dialing keys to enter name. Press ✔️ to save. The number displays. Use the dialing keys to edit the number, if necessary. You hear a confirmation tone.

Dial a caller ID log entry

1. Search for the desired caller ID log entry (see Review the caller ID log).
2. When the desired entry displays, press ? to dial.

Delete a caller ID entry

1. Search for the desired caller ID log entry (see Review the caller ID log).
2. When the desired entry displays, press ✔️ to select.
3. Press ▲ / ▼ to until the screen displays DELETE. Press ✔️ to select.
4. The entry is deleted, and you hear a confirmation tone.

NOTE: If you want to delete all caller ID entries, press ▲ / ▼ to select DELETE ALL instead of DELETE.

Call Blocker

Block unknown calls

You can block all incoming calls with unknown numbers automatically.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose CALL BLOCKER, then press ✔️ to select.
3. Press ▲ / ▼ to choose SETTINGS, then press ✔️.
4. There are 2 settings: BLOCK MODE and CALL TYPE.

Block mode

• OFF: Block feature is off. All calls ring normally.
• BLOCK ALL: No ring for all calls.
• ALLOW WLIST: Ring for those numbers in the White List.
• BLOCK BLIST: Ring for all calls except numbers in the Black List.

Call type

• WITHHELD (Withheld number)
• INTERNAT'L (International number)
• UNAVAILABLE (Unavailable number)
• PAYPHONE (Payphone number)

4. Press ▲ / ▼ to choose CALL TYPE, and then press ✔️ to select.

5. Press ▲ / ▼ to choose UNAVAILABLE, and then press ✔️ to select. You hear a confirmation tone.

Add a call block entry

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose CALL BLOCKER, then press ✔️ to select. BLACK LIST displays.
3. Press ✔️ and the first entry in the black list/ call block list displays.
4. Press ▲ / ▼ to browse through the list.
5. Press ✔️. ADD displays.
6. Press ✔️. NAME displays and press ✔️.
7. Use the dialing keys to enter a name. Press ✔️ to save.
8. NUMBER displays.
9. Press ✔️, and then use the dialing keys to enter a number (up to 24 digits).
10. Press ✔️ to save. You hear a confirmation tone. The screen returns to the previous menu.

While entering names and numbers:

• Press ◀️ / ▶️ to move the cursor to the left or right.
• Press ❌ on the cordless handset to erase a digit.
• Press and hold ❌ to erase all digits.
• Press # to add a space.

Review call block list

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose CALL BLOCKER, then press ✔️ to select. BLACK LIST displays.
3. Press ✔️ and the first entry in the black list/ call block list displays.
4. Press ▲ / ▼ to browse through the list. The screen displays EMPTY if there are no block entries.

Edit a call block entry

1. Search for the desired call block entry (see Review a call block list).
2. When the desired entry displays, press ✔️ to select. The screen displays ADD.
3. Press ▲ / ▼ to scroll to EDIT. Press ✔️ to select.
4. Press ◀️ / ▶️ to move the cursor to the left or right.
5. Press ❌ to delete the name and number.
6. Press and hold ❌ to erase all digits.
7. Press # to add a space.
8. Use the dialing keys to edit the name and the number, and then press ✔️ to save.

Delete a call block entry

1. Search for the desired call block entry (see Review a call block list).
2. When the desired entry displays, press ✔️ to select. The screen displays ADD.
3. Press ▲ / ▼ to scroll to DELETE. Press ✔️ to select.
4. You hear a confirmation tone and the screen displays the next entry.

Redial list

Review a redial list entry

1. Press ? to enter the redial list.
2. Press ▲ / ▼ repeatedly to browse until the desired entry displays.

NOTE: You hear a double beep when you reach the beginning or end of the redial list.

Store a redial number into the phonebook

1. Press ? to enter the redial list.
2. Press ▲ / ▼ repeatedly to browse until the desired entry displays.
3. Press ✔️ and then press ▲ / ▼ to select ADD TO PB.
4. Press ✔️ to enter name. Press ✔️ to save.
5. Press ✔️ to enter number. Press ✔️ to save.
6. Press ✔️ and then press ▲ / ▼ to select MELODY 1 to MELODY 10.
7. Press ✔️ to confirm.

Redial a call from list

1. Press ? to enter the redial list.
2. Press ▲ / ▼ repeatedly to browse until the desired entry displays.
3. Press ? to dial.

Delete a redial list entry

1. Press ? to enter the redial list.
2. Press ▲ / ▼ repeatedly to browse until the desired entry displays.
3. Press ✔️, and then press ▲ / ▼ to select DELETE.
4. Press ✔️ twice to confirm.

Delete all redial entries

1. Press ? to enter the redial list.
2. Press ▲ / ▼ repeatedly to browse until the desired entry displays.
3. Press ✔️, and then press ▲ / ▼ to select DELETE ALL.
4. Press ✔️ twice to confirm.

Find handset

This feature helps you find all system handsets.

CAUTIONS:

• Do not press and hold # for more than four seconds. It may lead to handset deregistration.
• If the handset displays 'To register HS...' and '...see manual', refer to Frequent Asked Questions to register the handset back to the telephone base.

To start paging

Press ? on the telephone base.

NOTE: All idle handsets ring and display PAGING. Paging tone continues on the other handset.

To end paging

• Press ? again on the telephone base;
• Press ❌ / # on the handset; or
• Place the handset in the handset base / charger.

NOTE: Paging tone stops when paging stops.

Retrieve voicemail

When you received a voicemail, the handset and the telephone base display ✉️ New voicemail and/or ✉️.

To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

NOTE: After you have listened to all new voicemail messages, the indicators on the screen turn off automatically.

Answering system (CS2050 series only)

Message playback

If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first).

When playback begins, you hear the total number of messages followed by the date and time of the message. After the last message, the telephone announces, “End of messages.”

NOTE: Make sure you Set date and time correctly.

Control the playback

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to MSG PLAYBACK, and press ✔️ to select.
4. Press ✔️ to display STOP, FORWARD, PREVIOUS, and DELETE options.
5. You can also press the keys on your handset to control.

• STOP (⏹️) - Message playback stops and returns to previous menu.
• FORWARD (▶️▶️) - Play the next new message if available.
• PREVIOUS (◀️◀️) - Play the current message from the beginning.
• DELETE (❌) - Delete currently playing message and continue to play the next message if available. If there is no more message, it will return to previous menu option.

Delete all messages

If you want to delete all the old messages, you just:

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to DELETE ALL, and press ✔️. The display shows CONFIRM?
4. Select and press ✔️ to confirm, or ❌ to return to previous menu option.

Record memo

Regardless the answering machine is on or off, you can record memos as reminders for yourself.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to MEMO, and press ✔️. It will start recording.
4. Select ✔️ to stop and save the recording, or ❌ to stop the recording without saving and then to return to previous menu option.

Turn on/ off the answering system

By default, your answering system is ON. You can select to turn on or off the system.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM ON/OFF, and press ✔️.
4. Press ▲ / ▼ to scroll to ON or OFF.
5. Select ON and press ✔️ to turn on the system, and the LED on the base will turn on and display the number of messages. The TAM ON icon is ON in idle.
6. Select OFF and press ✔️ to turn off the system, and the LED on the base will display -- and the TAM ON icon disappear in idle.

• Press ? to return to previous menu option.

Set your built-in answering system

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the outgoing message, messages and memos is approximately 15 minutes. The actual recording time depends on individual message characteristics.

Your answering system allows you to set your outgoing message, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.

NOTE: Make sure you Set date and time correctly.

Set the answer mode

The answering system has two types of answer mode. One is ANS & REC, and the other one is ANSWER ONLY. ANS & REC is the default setting, and it answers the calls and allows callers to leave a message. ANSWER ONLY, on the other hand, only answers the calls but it does not allow callers to leave any messages. It will prompt callers to call back later.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to ANSWER MODE, and press ✔️ to select.
5. Press ▲ / ▼ to select ANS & REC or ANSWER ONLY.
6. Press ✔️ to confirm.

Select the answering system language

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to TAM LANGUAGE, and press ✔️ to select. Select from the following languages:
   • DEUTSCH;
   • FRANCAIS; and
   • ENGLISH.

Default outgoing message

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset outgoing message, or replace it with your own.

Record your own outgoing message

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to OGM SETTINGS, and press ✔️ to select.
5. Press ▲ / ▼ to select ANS & REC or ANSWER ONLY and press ✔️ to select.
6. Press ▲ / ▼ to select RECORD MESS, and press ✔️ to select.
7. During RECORDING, select ✔️ to stop and save the recording and return to previous menu option. Select ❌ to stop the recording without saving and return to previous menu option. Maximum recording length is 3 minutes.

Play and delete your outgoing message

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to OGM SETTINGS, and press ✔️ to select.
5. Press ▲ / ▼ to select ANS & REC or ANSWER ONLY, and press ✔️ to select.
6. Press ▲ / ▼ to select PLAYBACK, and press ✔️ to select.
7. During PLAYING, select ✔️ to stop the outgoing message playback and return to previous menu option. Select ❌ to delete your outgoing message and return to previous menu option. Default outgoing message cannot be deleted.

NOTE: After you deleted your own recorded outgoing message, the answering system answers calls with the default outgoing message.

Options during playback

• Press ◀️ / ▶️ on the cordless handset to adjust the listening volume.
• Press ? to switch between the speakerphone and handset earpiece.

Set answer delay

Use this feature to set the number of rings for the answering system pick up the incoming call.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to ANSWER DELAY, and press ✔️ to select.
5. Press ▲ / ▼ to select between TIME SAVER, 2 RINGS, 4 RINGS, 6 RINGS, or 8 RINGS. Press ✔️ to save the settings and return to previous menu option.
6. Press ? to return to previous menu option without changing and saving.

Set record time

Use this feature to set the message recording time.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and press ✔️ to select.
4. Press ▲ / ▼ to scroll to RECORD TIME, and press ✔️ to select.
5. Press ▲ / ▼ to select between 60S, 120S, 180S, or UNLIMITED. Select and press ✔️ to save the settings and back to previous menu option. Select ? to return to previous menu option without changing and saving.

Turn on or off the call screening

Use this feature to choose whether incoming messages can be heard while they are being recorded.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS then press ✔️ to select.
4. Press ▲ / ▼ to scroll to BS SCREENING.
5. Press ▲ / ▼ to choose ON or OFF.
6. Press ✔️ to save. You hear a confirmation tone.

Turn on/ off remote access

You can turn on or off the remote access feature to access your messages.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and then press ✔️ to select.
4. Press ▲ / ▼ to scroll to REMOTE ACC., and then press ▶️ / ◀️ to select.
5. Press ▲ / ▼ to select ON or OFF.
6. Select and press ✔️ to save. You hear a confirmation tone.

Change the remote access PIN

You can set your own remote access code. Default PIN is 0000.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to scroll to ANS. MACHINE, and then press ✔️ to select.
3. Press ▲ / ▼ to scroll to TAM SETTINGS, and then press ✔️ to select.
4. Press ▲ / ▼ to scroll to CHANGE PIN, and then press ✔️ to select. The display shows OLD PIN?---- Default PIN is 0000.
5. Enter your current 4-digit remote access PIN. The PIN is masked as XXXX.
6. Press ✔️ to enter or ❌ to cancel.
7. If you entered the correct current remote access PIN, the display shows NEW PIN?----; - - - - cursor flashes.
8. Enter your preferred 4-digit new PIN. The PIN is masked as XXXX. The PIN must be 4-digit, otherwise, it will not proceed to confirmation page.
9. Re-enter the new PIN in confirm page. Press ✔️ to save and confirm. You hear a confirmation tone.

Settings

Handset Settings

Set languages

The LCD language is preset to German. You can select English, French, Italian, Spanish, or Dutch to be used in all screen displays.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose TONE SETUP, and then press ✔️ to select.
4. ALARM displays.
5. Press ▲ / ▼ to choose LANGUAGE, and then press ✔️ to select.
6. Press ▲ / ▼ to choose English, Français, Italiano, Español or Nederlands, and then press ✔️ to select. The screen returns to the previous menu. You hear a confirmation tone.

Set date format

1. Follow Set date and time and reach DATE FORMAT. Press ✔️ to select.
2. Press ▲ / ▼ to choose DD-MM-YY or MM-DD-YY format.
3. Press ✔️ to save.

Set time format

1. Follow Set date and time and reach TIME FORMAT. Press ✔️ to select.
2. Press ▲ / ▼ to choose 12HR or 24HR format.
3. Press ✔️ to save.

Set date

1. Follow Set date and time and reach SET DATE. Press ✔️ to select.
2. Use the dialing keys (0-9) to enter the date (DD), month (MM), and year (YY). Then, press ✔️ to save.

Set time

1. Follow Set date and time and reach SET TIME. Press ✔️ to select.
2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM).
3. Enter the time in 24HR format, and it will auto choose AM or PM.
4. Press ✔️ to save. The screen returns to the previous menu. You hear a confirmation tone.

Ringer

Set ringer volume

You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, ? appears on the screen.

1. Follow Ringer and reach RING SETUP option.
2. Press ▲ / ▼ to choose RING VOLUME, and then press ✔️ to select.
3. Press ▲ / ▼ to select from VOLUME OFF to VOLUME 5, and then press ✔️ to select and save. X displays next to the selection. You hear a confirmation tone.

NOTE: If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Set ringer melody

You can choose from different ringer melody for each handset and the telephone base.

1. Follow Ringer and reach RING SETUP option.
2. Press ▲ / ▼ to choose setting internal call ringtone or external call ringtone.
3. Press ✔️. MELODY 1 displays. X displays next to the selection.
4. Press ▲ / ▼ to select your preferred ringtone from MELODY 1 to MELODY 10.
5. Press ✔️ to save. You hear a confirmation tone.

NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.

Tone settings

Set key tone on or off

You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone off, there are no beeps when you press the keys.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose TONE SETUP, and then press ✔️ to select.
4. KEY TONE displays.
5. Press ✔️ to select.
6. Press ▲ / ▼ to choose ON or OFF.
7. Press ✔️ to save. The screen returns to the previous menu. You hear a confirmation tone.

Set alert tones on or off

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose TONE SETUP, and then press ✔️ to select.
4. Press ▲ / ▼ to choose BATTERY TONE or OUT OF RANGE.
5. Press ✔️ to select.
6. Press ▲ / ▼ to choose ON or OFF.
7. Press ✔️ to save.

Alarm

Set alarm on or off and alarm time

You can set the ALARM alert with handset.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose ALARM, and then press ✔️ to select.
4. Press ▲ / ▼ to choose ON or OFF.
5. Press ✔️ to select. The screen displays 00-00.
6. Enter the alarm time (24-hour setting). Enter 05:25 for 5:25am and 15:25 for 3:25pm. The screen displays SNOOZE, and press ✔️ to select it.
7. Press ▲ / ▼ to choose ON or OFF. The screen returns to the previous menu. You hear a confirmation tone.

Rename handset

You can rename the handset for your easy reference with the base.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose RENAME HS, and then press ✔️ to select. HANDSET _ displays; _ cursor flashes and you can rename the handset. Press ❌ to delete and the keypad to enter.

Configure handset display

Display handset name or time

You can choose to display the handset name or time.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose HS DISPLAY, and then press ✔️ to select.
4. Press ▲ / ▼ to select HANDSET NAME or TIME.
5. Press ✔️ to save. Press ? to select and return to previous menu.

Set auto answer

You can set your handset to auto answer the call once you lift it from the base.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose AUTO ANSWER, and then press ✔️ to select.
4. Press ▲ / ▼ to choose ON or OFF.
5. Press ✔️ to save. Press ? to select and return to previous menu.

Base Settings

Delete handset

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose DELETE HS, and then press ✔️ to select.
4. PIN? - - - - displays; - - - - cursor flashes. Default 4-digit PIN is 0000. Press ❌ to delete. The PIN will be masked as XXXX.
5. Press ✔️ to confirm. Return to BS SETTINGS menu. The deleted handset will be removed from the registered handsets list, and the antenna icon will disappear. REGISTER displays.

NOTE: If the PIN is incorrect, the screen returns to the previous menu.

Set dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone to make a call.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose DIAL MODE, and then press ✔️ to select.
4. Press ▲ / ▼ to choose TONE or PULSE, and then press ✔️ to select. X displays next to the selection. The screen returns to the previous menu. You hear a confirmation tone.

Change length of flash time

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose FLASH TIME, and then press ✔️ to select. There are 3 options: SHORT, MEDIUM X (by default), LONG.
4. After you have selected, press ✔️ to confirm and save. You hear a confirmation tone.

Change the system PIN

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose CHANGE PIN, and then press ✔️ to select. OLD PIN? - - - - displays; - - - - cursor flashes. Default 4-digit PIN is 0000. Press ❌ to delete. The PIN will be masked as XXXX.
4. Press ✔️ to confirm. If the old PIN is correct, it will show NEW PIN?---- with - - - - cursor flashes.
5. Enter the new PIN, and press ✔️.
6. Re-enter the new PIN to double confirm.
7. Press ✔️ to save.

Select base

You can select the handset to register to a different base if you have a multi-handset system of CS2000/CS2050.

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose HS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose SELECT BASE, and then press ✔️ to select.
4. BASE 1 X displays. X next to the base name means it is currently registered to this base. For example, if you have 2 bases, you can press ▲ / ▼ to choose BASE 1 or BASE 2.
5. Press ✔️ to confirm. PLEASE WAIT flashes, and then BS SELECTED displays. You hear a confirmation tone.

ECO Range and Mode

ECO range and mode

You can select to save power consumption and provide some reduction in transmission power and range.

Set ECO range

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose ECO RANGE, and then press ✔️ to select.
4. Press ▲ / ▼ to choose HALF RANGE or FULL RANGE, and then press ✔️ to select. FULL RANGE X is the default setting.

NOTE: In half ECO range, the transmission range is halved.

Turn on or off Full ECO

1. Press ✔️ when the phone is not in use.
2. Press ▲ / ▼ to choose BS SETTINGS, and then press ✔️ to select.
3. Press ▲ / ▼ to choose FULL ECO, and then press ✔️ to select.
4. Press ▲ / ▼ to choose ON or OFF. OFF X is the default setting.
5. Press ✔️ to save. Press ? to select and return to previous menu.

Product Care and Support

General Product Care

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub, or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloths or cleaning solvents of any kind.

Storage

When you are not going to use the telephone for some time, unplug the adapter(s), and remove the rechargeable battery from the handset. Store the telephone base, the handset, the charger(s), and the adapter(s) in a cool and dry place.

Frequently Asked Questions

Further Information

Go to www.vtechphones.eu (EU) for the latest VTech product news.

Specifications are subject to change without notice. © 2024 VTech Communications, Inc. All rights reserved. v6. 10/24. CS2000_CS2050_EU_WEBCIB_v6_241030