Paxton Installer App - Paxton Rewards Programme
Overview
Paxton Rewards is a global programme that rewards you for buying and installing Paxton products, and makes collecting points easy and fun! Scan your products, and complete activities and achievements to earn points. The more you earn, the higher you climb. From entry-level Paxton Partner to exclusive Platinum Partner level, you'll unlock more fantastic benefits with every tier.
How do I sign up to become a registered installer?
Download the Paxton Installer app from the App store or the Google Play store.
[Image: App Store button "Download on the App Store"] [Image: Google Play button "ANDROID APP ON Google play"]
- Open the Paxton Installer app and click ‘Sign Up’.
- Enter your email address and click ‘Register’.
- This will bring up a screen asking you to fill in your contact information. The form includes fields for:
- Title
- First name
- Last name
- Mobile
- Office phone number
- Address line 1
- Address line 2
- Town
- County
- Post code
- Country
- Company name
- Website
- Position
- Type of company
- Once you have completed the sign up form, you will be able to continue using the app as a guest whilst your application is verified by Paxton. Upon approval you'll receive an email with a temporary password to login to the Installer app.
Please make a note of your temporary password as you will need it in steps 5 and 6.
[Image: An email preview titled "Paxton Installer - Login credentials" from Paxton, containing a "Temporary Password: q4AamtNbKdw-".]
- Open the Paxton Installer app, click ‘Login’ and enter the temporary password.
- You will now be asked to change your password. Enter the temporary password first, followed by your new password.
[Image: "Set password" screen with fields for "Current password", "New password", "Confirm new password", and password requirements listed. Navigation button "[Continue]".]
7. You are now a registered installer on the Paxton Installer app, and can access the Paxton Rewards programme as a Paxton Partner level member.
I am already a registered installer, can I just login?
As a registered installer, you will be able to access the Paxton Installer app without the need to wait for verification from Paxton. However, to sync your registered installer account with the Paxton Installer app you will need to follow the steps below.
Once you have downloaded the Paxton Installer app, open the app and click ‘Sign Up’.
- Enter your email and click ‘Register’, you will then receive an email with a temporary password to login to the Paxton Installer app.
Please make a note of your temporary password as you will need it in steps 2 and 3.
- Open the Installer app, click ‘Login’ and enter the temporary password.
- You will now be asked to change your password. Inserting the temporary password first, followed by your new password.
4. You are now a registered installer on the Paxton Installer app.
How do I earn points?
There are a number of ways for you to earn points to spend through the Paxton Rewards Programme: scan products, batch registration of products via Net2, and completing activities and achievements.
Scanning products
When installing our products, you can scan the silver barcode, which will automatically pick up which product you have scanned and the date the guarantee on the product ends.
- To scan a product you will need to click on 'Product registration'. [Image: App screenshot showing the main menu with "Paxton Rewards" and "Product registration" tiles prominently displayed. Other tiles: "Knowledge base", "Product info", "Distributors", "Commissioning", "Contact us", "News".]
- This will bring up the scan screen, where you can either manually input the serial number or scan the silver barcode on the product, by clicking on the small barcode icon. [Image: "Product registration" screen with a "Serial number" input field and a barcode icon. Text indicating "No products registered".]
- Once you've scanned a product, a pop up will appear to confirm that your product has been registered and how many points you have earned from scanning the product. [Image: "Product registration" screen showing a confirmation pop-up: "Product registered", "10 reward points have been added to your account.", and a "[Dismiss]" button.]
- Once you click ‘Dismiss’ it will take you back to the Product registration page, here you will be able to see all products you have recently registered. You can click on the product, to see all details. [Image: First screenshot: "Product registration" screen showing "Recent registrations" list with details like product name, sales code, serial number, and warranty expiry. Second screenshot: Product details page showing Model, Sales code, Serial number, Paxton Reward points, Status, and Warranty expiry. Button "[Done]".]
Batch registration via Net2
Batch registration is perfect for when all of the products have been detected, but you want to register them to gain points on the Paxton Rewards Programme.
- Go into the Net2 software and click ‘File’ and 'Import Commissioning File'. [Image: Screenshot of Net2 Access Control software showing a menu bar (File, View, Go, Tools, Options, Help) and a table of "Doors" with columns like Name, ACU serial no., Type, Firmware, Status, Port, Alarm, Lockdown Status.]
- You will need to click ‘Batch registration’ and a QR code will be generated for you. [Image: Net2 software wizard for "Import commissioning file" with fields for Serial Number, Device Type, Current Name, New Name. Button "[Batch registration]".]
- Using the 'Product registration' tile on the Paxton Installer app, scan the QR code. A pop up will appear to confirm that your products are being registered and your points added to your account. [Image: App screenshot showing the "Product registration" tile being selected. A pop-up confirms registration and points.]
Completing activities
Complete certain activities to earn points, such as attending our free training sessions or submitting a suggestion for a potential case study. Once you complete one of the activities, your account will be updated with the associated number of points.
What activities can you complete?
- Net2 Essential Training (Click here to book your course)
- Net2 Advanced Training (Click here to book your course)
- Paxton10 Essential Training (Click here to book your course)
- Paxton10 Advanced Training (Click here to book your course)
- Submitting a valid case study suggestion (To submit a case study suggestion, click here)
- Having your case study published
Completing achievements
Once you have completed certain activities, you will earn an achievement which earns you more points.
Here are the achievements and which activities you need to earn to complete the achievement:
Net2 Training Champion
- Net2 Essential Training
- Net2 Advanced Training
Paxton10 Training Champion
- Paxton10 Essential Training
- Paxton10 Advanced Training
Paxton Training Master
- Net2 Essential Training
- Net2 Advanced Training
- Paxton10 Essential Training
- Paxton10 Advanced Training
Paxton Case Study Collaborator
- Case Study suggestion
- Published case study
How do I spend my points?
Once you have earned a sufficient amount of points, you can spend them on Paxton products, Branded items or vouchers.
- To spend your points, click on ‘Paxton Rewards’. [Image: App screenshot of the main menu with "Paxton Rewards" tile selected.]
- Click ‘Spend points’. [Image: "Paxton Rewards" screen showing current tier, points to achieve next tier, points to spend, and buttons for "Earn points", "Spend points", "Activity", "Account".]
- The amount of points you have available to spend will show be visible at the top of the screen. Here you can spend your points on Paxton products, Branded products or Amazon vouchers. [Image: "Spend points" screen listing available products (Paxton Hoodie, Knit Sweater, Beanie Hat, Golf Polo Shirt, Baseball Cap, Travel Mug, Folder and pen) with their point costs and quantity selector.]
- Once you have found the product you would like to spend points on, select the quantity and then click ‘Add to basket’. [Image: Detailed view of a "Beanie Hat Grey - One Size" with points cost, colour, quantity selector, and "[Add to basket]" button.]
- Once you have added your product(s) to your basket, a little icon will appear to show you its ready in your basket. [Image: "Spend points" screen with a basket icon highlighted.]
- Click on the basket to view the products you have selected, you will be able to confirm the quantities and your address before clicking ‘Place Order’. [Image: "Checkout" screen showing order details (Paxton Beanie Hat, Points, Qty), Total, and Delivery address fields. Button "[Place order]".]
- A pop up will appear to thank you for your order and advise a copy of your order has been sent to your email. The email will confirm your order has been received and is being processed.
How can I view my account activity?
- To view how many points you've earned and how many you've spent, click on ‘Paxton Rewards’. [Image: App screenshot of the main menu with "Paxton Rewards" tile selected.]
- Click on ‘Activity’. [Image: "Paxton Rewards" screen showing tier status and buttons.]
- Here you can view how many points you've earned from scanning products, batch registering and completing activities and achievements. You can also see how many points you have spent by clicking on 'Spent'. [Image: First screenshot: "Activity" screen showing "Earned" points with details of registered products and batch registrations. Second screenshot: "Activity" screen showing "Spent" points with order details.]
What does my Tier Status mean?
Once you register with the Paxton Installer app, you automatically become a Paxton Partner. Each Tier comes with added benefits, to encourage you to scan products and earn points. Here is the breakdown of what each Tier gives you:
Paxton Partner - 0 points required
- Listed on Paxton website
- Paxton Partner badge to help you promote your status as a registered Paxton installer and partner.
Silver Partner - 150 points earned within membership year
- 50 tier points bonus
- Elevated listing on Paxton website
- Silver Partner badge to help you promote your status as a registered Paxton installer and partner.
Gold Partner - 500 points earned within membership year
- 500 tier points bonus
- Elevated listing on Paxton website
- Gold Partner badge to help you promote your status as a registered Paxton installer and partner.
Platinum Partner - 2000 points earned within membership year
- 2500 tier points bonus
- Premium listing on Paxton website
- Exclusive Platinum Partner literature
- Platinum Partner badge to help you promote your status as a registered Paxton installer and partner.
Paxton Rewards UK Case Study Submission | Paxton
