JENSEN JE3221S SMART TV INSTRUCTION MANUAL

Safety Information

WARNING

To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

CAUTION

To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

This symbol ⚡ is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

This symbol ⓘ is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

This product utilizes tin-lead solder, and fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance: www.eia.org.

FCC STATEMENT

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC CAUTION:

Pursuant to 47CFR, Part 15.21 of the FCC rules, any changes or modifications to this monitor not expressly approved by the manufacturer could cause harmful interference and would void the user's authority to operate this device.

WARNING

This is a CLASS B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures to counter interference.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water. Apparatus should not be exposed to dripping or splashing and no objects filled with liquids, such as vases, should be placed on the product.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments / accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart / apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the product has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

Before using your TV, please read these instructions completely, and keep this manual for future reference. Carefully observe and comply with all warnings, cautions and instructions placed on the unit or described in the operating instructions or service manual.

WARNING

To guard against injury, the following basic safety precautions should be observed in the installation, use and servicing of the unit.

Power Sources

This unit should be operated only from the type of power source indicated on the information label. If you are not sure of the type of electrical power supplied to your home, consult your dealer or local power company.

Grounding or Polarization

This unit is equipped with a polarized AC power cord plug (a plug having one blade wider than the other), or a DC power connection, for use in a vehicle. Follow the instructions below:

For the unit with a polarized AC power cord plug

This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug still fails to fit, contact your electrician to have a suitable outlet installed. Do not defeat the safety purpose of the polarized plug by forcing it in.

For the unit with a DC power connector

For installation in a vehicle, connect the red wire to the 12 V accessory line and the black wire to ground terminal.

Wall outlet

Do not use a poor fitting outlet. Insert the plug fully into the outlet. If it is loose, it may cause arcing and result in fire. Contact your electrician to have the outlet changed.

Wiring

For your safety, unplug the power cord when wiring cables.

Electric shock

Do not touch the AC power cord or the unit with a wet hand. If you plug / unplug the AC power cord from the unit with a wet hand, it may cause electric shock. Never attempt to move the unit unless the AC power cord is disconnected.

Cleaning

Clean the power plug regularly. If the plug is covered with dust and it picks up moisture, its insulation may deteriorate and result in fire. Unplug the power plug and clean it regularly. Unplug the power cord when cleaning this unit. If not, it may result in electric shock. Clean the cabinet of the TV with a dry soft cloth. To remove dust from the screen, wipe it with a soft cloth. Stubborn stains may be removed with a cloth slightly dampened with a solution of mild soap and warm water. Never use strong solvents such as thinner or benzine for cleaning. If using a chemically pre-treated cloth, please follow the instructions provided on the package.

Overloading

Do not overload wall outlets, extension cords or convenience receptacles beyond their capacity, since this can result in fire or electric shock.

Power

Always turn the unit off when it is not being used. When the unit is left unattended and unused for long periods of time, unplug it from the wall outlet as a precaution against the possibility of an internal malfunction that could create a fire hazard.

Sound

If a snapping or popping sound from the TV is continuous or frequent while the TV is operating, unplug the TV and consult your dealer or service technician. It is normal for TV's to make occasional snapping or popping sounds, particularly when being turned on or off.

Power Cord

If you damage the power cord, it may result in fire or electric shock. Do not pinch, bend, or twist the cord excessively. The core lines may be bared and cut and cause short-circuit, resulting in fire or electric shock. Do not convert or damage the power cord. Do not put anything heavy on the power cord. Do not pull the power cord. Keep the power cord away from heat sources. Be sure to grasp the plug when disconnecting the power cord. If the power cord is damaged, stop using it and replace with a new one.

Ventilation

The slots and openings in the TV are provided for necessary ventilation. To ensure reliable operation of the unit, and to protect it from overheating, these slots and openings must never be blocked or covered. Unless proper ventilation is provided, the unit may gather dust and get dirty. For proper ventilation, observe the following:

• Do not install the unit turned backward or sideways.
• Do not install the unit turned over or upside down.
• Never cover the slots and openings with a cloth or other materials.
• Never block the slots and openings by placing the unit on a bed, sofa, rug or other similar surface.
• Never place the unit in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided. Leave some space around the unit. Otherwise, adequate air-circulation may be blocked, causing overheating, and may cause fire or damage the unit.

Heat sources

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

TV Buttons And Terminal Interface

TV Buttons

• POWER: Turn ON/OFF Power.
• CH+/-: Selecting Channel.
• VOL+/-: Adjusting Volume.

Terminal Interface

Note: The following are the various terminal interface; the actual position and arrangement, and the number of different models may be different.

Accessories

Note: The configuration of the components may look different from the following illustration.

• Battery 1.5V (AAA x 2)
• Remote Control

External device connection diagram

The diagram shows various connection types for the TV, including DVD player to HDMI input, AV input and output connections, USB connection, TV antenna connection, and RJ45 Ethernet connection.

Mounting on a Desktop

Your LED TV can be mounted on a desktop with the base installed. This is not a floor-standing unit.

Installation Precautions

Wall Mounting

Please ensure enough space for safe use. (Please refer to diagrams A and B.) Installation of the LED TV in an improperly ventilated location can cause damage to the LED TV due to increased temperature.

Diagram A shows a TV mounted on a wall with 1-inch clearance on all sides and top, and 1-inch clearance from the floor.

Diagram B shows a side view of a wall-mounted TV with 1.18-inch clearance from the wall.

Contact your dealer to purchase the "Adjustable-angle wall mount" required for wall-mounted installation.

Using the Stand

Do not install on an unstable location with a support area smaller than the LED TV. Please refer to the desktop stand user's manual for details of installation.

Diagram C shows a TV on a desktop stand with dimensions indicating clearance from the wall and the surface.

Installation Guide

Follow these steps for the initial setup of your TV:

1. OSD Language Selection: Upon first boot, the TV will display the Installation Guide. Use the Up and Down buttons on the remote to select the OSD language (English, Spanish, French) and press OK to proceed.
2. Data Collection and Firmware Updates Notice: Review the notice regarding data collection and firmware updates. Use the Up and Down buttons to select options like [VIEW ADDITIONAL DETAILS] or [ACCEPT]. Press OK to confirm. It is recommended to select [ACCEPT].
   • [VIEW ADDITIONAL DETAILS]: Press [OK] to see more detailed firmware/software network download update instructions.
   • [ACCEPT]: Press [OK] to accept all agreements and allow firmware/software network updates.
3. Country Selection: Select your country from the list (CANADA, USA, Mexico) using the Up and Down buttons and press OK.
4. Time Zone Setting: Select your time zone (Pacific, Alaska, Hawaii, Eastern, Central) using the Up and Down buttons and press OK.
5. Daylight Saving Time (DST): Select whether to enable or disable DST using the Up and Down buttons and press OK.
6. Network Type Selection: Choose your network connection type: Wired Network, Wi-Fi Network, or Skip. Press OK to confirm.
   • Wi-Fi Network: Connect to a wireless network.
   • Wired Network: Connect to a wired network.
   • Skip: Skip network settings.
7. Network Confirmation: If you connected to the internet, you may see a prompt to set up Netflix. You can choose to [Start Netflix] or [Skip].
8. Input Source Setting: Select your desired input source (TV, AV, HDMI 1, HDMI 2, HDMI 3, USB) using the Up and Down buttons and press OK. Pressing DOWN repeatedly will navigate to the USB source.
9. Channel Tuning: The TV may prompt for channel tuning. You can choose to tune channels or skip this step.

HOME Menu

Press the [Home] button to display the home page. Use the Up and Down buttons to navigate between Apps, NETFLIX, Input source, and Settings. Use the Left and Right buttons to select sub-options and press [OK] to confirm.

• Apps: Access pre-installed applications like Netflix, YouTube, Vudu, Facebook, Twitter, Smart TV Apps, YouTube Kids, Screencast, and Browser.
• NETFLIX: Information regarding Netflix account recommendations.
• Input: Select the input source: TV, AV, HDMI1/2/3, USB.
• Setting: Access various settings including Picture, Sound, Setting, Lock, Programme, Network, and About.

Main Menu

Press the [Menu] button (represented by a gear icon ⚙️) to display the main menu. Navigate through options like Picture, Sound, Setting, Lock, PVR Option, Programme, Network, and About using the Up and Down buttons. Press the Right button to access sub-options.

Picture Settings

Sound Settings

Setting Menu

Lock Menu

Program Menu

TV channels can be accessed by pressing the [Right] button.

Network Menu

About Menu

USB Media Playback

Insert a USB flash drive and navigate to the USB menu from the input source page to access the Media menu. Use the Left and Right buttons to select the USB device and press OK. You can then select file types such as ALL, Photo, Music, or Video. Press OK to select a file type and browse files. Press OK on a file to play it.

Troubleshooting

• No power: Check AC cord connection. Disconnect and reconnect after 60 seconds if power is still off.
• Signal not received properly: Adjust antenna direction or consider an external antenna if using an indoor one. High buildings or mountains may cause interference.
• No picture: Ensure the antenna is connected properly. Check other channels to see if the issue persists.
• Video appears with no audio: Increase volume. Check if the TV's sound is muted.
• Audio is present, but video does not appear or is discolored: Adjust contrast and brightness settings.
• Static noise affects video and audio quality: Ensure the antenna is connected properly.
• Broken lines on screen: Electrical appliances like hair dryers or vacuum cleaners may cause interference. Turn them off.
• Remote doesn't work: Remove the plastic battery cover. Ensure correct battery installation or use new batteries. Try using the remote closer to the TV.
• No video (PC mode): Verify the VGA cable connection and check for any damage to the cable.
• Vertical line blinking (PC Mode): Adjust the vertical position in the main menu.
• Horizontal tearing (PC Mode): Adjust the horizontal position of the screen.
• Screen is too bright or dark (PC Mode): Adjust brightness or contrast in the main menu.
• No response from the PC: Ensure the PC's display resolution is compatible with the TV.
• Lines appearing when a device is connected to the RCA port: Use a high-quality cable.
• Problems are unresolved: Unplug the power cable for 30 seconds, then reconnect. If issues persist, contact a service center; do not attempt self-repair.

Do not leave your TV displaying a static image for extended periods, as this can damage the display and cause image burn-in.

Remote Controller

1. Power Button (⏻): Turns the TV on or puts it in standby mode.
2. Mute Button (?): Turns the sound off and on again with a second press.
3. Number Buttons (0-9): Directly input channel numbers.
4. EPG Button (?): Displays the Electronic Program Guide and selects favorite channels.
5. Channel +/- Buttons ( CH+/- ): Change channels.
6. Input Source Button (▶️): Selects the input source.
7. Home Button (?): Opens the Home Page.
8. Volume Up Button (V+): Increases the volume.
9. Volume Down Button (V-): Decreases the volume.
10. Program Up Button (P▲): Increases the program number.
11. Program Down Button (P▼): Decreases the program number.
12. Menu Button (⚙️): Opens the system menu.
13. Info Button (i): Displays source and channel information.
14. OK Button (✔️): Confirms the selected menu item.
15. Navigation Buttons (◀️▶️▲▼): Navigate through menus and select items.
16. Adjustment Buttons (◀️▶️): Select and adjust items.
17. Back Button (⬅️): Returns to the previous step.
18. Exit Button (❌): Exits the OSD menu.
19. Netflix Button (?): Launches the Netflix application.
20. YouTube Button (▶️): Launches the YouTube application.
21. NetRange Button (?): Launches the NetRange app store.
22. VUDU Button (?): Enters VUDU mode.
23. Color Buttons (GREEN, RED, YELLOW, CYAN): Perform actions based on on-screen prompts.
24. Fast Reverse Button (⏪): Fast reverses playback in USB mode.
25. Fast Forward Button (⏩): Fast forwards playback in USB mode.
26. Play/Pause Button (▶️/⏸️): Plays or pauses video playback.
27. CC Button: Enables Closed Captions.
28. Hold Button (?): Holds or turns off the current page display.
29. Language Button (?️): Changes the audio language during playback of multi-language streams.

Battery Installation:

Slide the battery compartment lid down and off the back of the remote. Insert two AAA batteries, aligning the + and - ends correctly. Do not mix old and new batteries or different battery types. Replace the lid until it clicks into place.

Using the Remote Control:

The remote control operates all TV features unless otherwise stated. Always point the remote control directly at the remote sensor on the front of the TV.

Specifications

The cabinet design and electronics specifications may be modified without prior notice for performance improvement.

Weight and dimensions are approximate.