Daymak Berlin User Manual

Safety Precautions

When operating the Berlin, please adhere to the following safety guidelines:

  • Always wear a helmet ? when riding the Berlin.
  • Always check your mirrors ? and blind spots when operating the vehicle.
  • Turn on headlights ? when in need of additional visibility.
  • Make sure that your battery power is sufficient before you go out to ride.
  • Additional passengers should always wear a helmet ?.
  • Obey all laws of the road.
  • Periodically charge the unit when not in use for long periods of time.
  • If you bring your charger ?, avoid shaking or rattling it while riding.
  • Do not overcharge the battery by leaving the charger in the charging port. Once the battery is fully charged, remove the charger immediately.
  • Do not try to operate the unit while charging.
  • Do not let anyone under the age of 16 years old operate this vehicle.
  • Do not make sharp or abrupt turns at high speeds to avoid tipping.
  • Do not operate under the influence of any drugs or alcohol.
  • Do not completely submerge the unit in water ?.
  • Do not operate in harsh weather conditions.

For any questions or concerns, please call 1-800-649-9320 or visit www.daymak.com.

About Daymak

Daymak is one of Canada's largest Alternative Vehicle providers. They design, engineer, manufacture, import, and repair a wide range of vehicles, from recreational dirt bikes and go-karts to electric golf cars and alternative transportation solutions like e-bikes and electric scooters. Daymak's electric bicycles offer an energy-efficient and eco-friendly alternative for urban transportation, increasing practicality and reducing costs. With a focus on research and development in Toronto, Canada, Daymak continuously improves its products, providing reliable, eco-friendly vehicles designed to positively impact customers and the world. Daymak warranties, services, and stocks parts for all its products.

Introduction to E-Bikes

Using an electric bicycle is a convenient and economical way to ride around town. E-bikes represent a natural progression in urban transportation, using minimal electricity to reduce pollution and noise. They are easy to park and unobtrusive. E-bikes are also inexpensive, often requiring no registration, insurance, or license. Compared to internal combustion engines, electric vehicle engines have fewer moving parts and require less maintenance. Your Daymak e-bike is a result of Daymak's experience and engineering expertise.

New Laws

Most provinces in Canada, states in the U.S.A., the United Kingdom, and many European countries have laws permitting cyclists to use electric motors to assist bicycle operation. Please check with your provincial or state government for local laws.

Liability

Daymak does not assume liability for damages, loss of profits, or claims from third parties due to improper use of this product. Daymak also does not assume liability for damages resulting from service by a third party not certified by Daymak. Information in this guide is subject to change without notice. For the latest information, contact your local Daymak dealer or visit the website. Daymak has taken measures to ensure accuracy, but welcomes feedback on any missing or incorrect information.

Part Diagrams

Diagram 1: Berlin

This diagram illustrates the various parts of your bicycle. Many parts are not user-serviceable and should be repaired only by trained professionals, especially electrical systems and mechanical components.

  • 1. Mirrors ?
  • 2. Brakes ?
  • 3. Display ?️
  • 4. Headlights ?
  • 5. Tires ?
  • 6. Foot Pegs
  • 7. Pedals ⚙️
  • 8. Center Kick Stand
  • 9. Motor ⚡
  • 10. Fender
  • 11. Seat Lock ?
  • 12. Seat
  • 13. Charge Port ?
  • 14. Throttle ?
  • 15. Ignition ?

Riding Instructions

This guide assumes you know how to ride a standard bicycle. If you do not have cycling experience, an e-bike is too dangerous to ride. Do not begin learning to ride a bicycle using an e-bike.

Important Notes

  • Ebikes are Fast! E-bikes travel at higher speeds than many riders are accustomed to. Use caution, especially in mixed traffic. Consider driving and traveling conditions.
  • Obey the Law. Follow all provincial and city traffic laws, including obeying stop signs ?, checking carefully when turning, and riding defensively. An e-bike is a motorized vehicle.
  • Stay Sober. Never ride your bicycle while intoxicated. An e-bike is capable of traveling faster than a normal bicycle, and you must always be in control.
  • Share the Road. Be careful in mixed traffic. Let faster vehicles overtake you and give ample room for slower vehicles.

Items to Carry with the Electric Bike

  • The charger ?, to charge the bike if the battery power runs out.
  • A 30 Amp Fuse, spares for the batteries, in case the fuses blow (if applicable).
  • A lock ?, to secure your e-bike when you park it.
  • A helmet ?, as required by safety laws.

Inspecting your Electric Bike

Always inspect your e-bike before riding to ensure safety features are operating properly. Many accidents can be avoided with routine inspections. Listen for changes in sounds your e-bike makes, as mechanical or power issues can affect them.

Holding the Handlebars

Place your fingers over the brake levers, using your palms and thumbs to wrap around the handlegrips. This allows easy activation of the brakes by squeezing your hand, enabling quick stops. This is the safe way to control your electric bicycle.

Turning your E-bike On and Off

To turn on your e-bike, insert the key ? into the "ignition" (below the dashboard) and turn it to the right. The power indicator will light up, and the battery charge indicator will show the available power. To turn off, turn the key to the left and remove it.

Accelerating and Decelerating

The throttle ? is on the right-hand grip. Rotate the grip counterclockwise (away from you) to accelerate. Release the grip (turn it towards you) to decelerate. Do not over-rotate the accelerator, as this could damage the battery and electrical components.

Warning: Do not activate the accelerator until you are seated on the bicycle and ready to accelerate. The e-bike can easily escape control, potentially causing injury or damage.

Stopping

Your e-bike has two sets of brakes, front and rear. The levers on the handlebars activate the brakes. Pull the levers toward you to activate them. Using both brakes stops you more quickly; using one brake allows for a gentle stop. When brakes ? are activated, power to the motor is automatically turned off until you release the brakes, allowing for safe stopping.

Safety Tips for Stopping

  • In wet weather, water can reduce brake efficiency due to less friction between brake pads and wheels. Slow down and allow more stopping room.
  • Have your brakes and brake pads checked regularly. Brake pads wear down and require replacement after significant use.
  • Engage the rear brakes first before the front brakes to avoid flipping the unit.

Signalling and Lights

The Horn ?

The e-bike has a horn. The horn button is on the left handlebar. Simply press it to activate the horn.

Turn Signal Lights ➡️⬅️

Your e-bike has turn signal lights. The activator is on the left handlebar. Push it left or right to indicate turning. Press it to the middle to cancel the signal.

Lights ?

The headlight and tail light improve safety in dark areas or at night. They consume electricity, potentially reducing travel distance by about 5% per charge.

Pedaling

This e-bike is designed for motor-assisted pedaling. Using the motor alone is possible, but pedaling with the motor increases travel distance by assisting the motor and reducing battery draw.

Riding in Wet or Cold Weather

Riding in Wet Weather

Your e-bike is designed for wet conditions, but the motor on the rear wheel can cause slips at high speeds. Avoid high speeds in very wet conditions. Water can also reduce brake effectiveness.

The Motor and Water

Your e-bike is not designed to be immersed in water. Ensure water levels do not go above the middle of the tire to prevent water from entering the motor, which can cause short-circuits and damage electrical systems.

Riding in Cold Weather

The e-bike is designed for year-round operation. However, in very cold conditions (below 10°C), motor performance and brake effectiveness can be reduced. Batteries (Lithium-Ion and Lead-Acid) experience reduced performance in cold temperatures. Riding in cold may require earlier battery replacement.

Maximum Load

Do not exceed the maximum load capabilities listed in the technical specifications. Exceeding the maximum load can reduce performance, damage shocks, mechanisms, or the frame, and potentially cause the motor to burn out.

Disconnecting the Circuit Breaker

Disconnecting the circuit breaker blocks all power from the battery. This is useful for storage or servicing. Note: The circuit breaker must be on for the alarm system to work. Do not leave it off in an unsafe location if concerned about theft.

Long-Term Storage of your E-bike

If storing for a long period, disconnect the circuit breaker to prevent accidental activation. Refer to "The Battery" section for battery maintenance during storage.

The Battery

Treat your e-bike's electrical systems with respect. The dashboard has a battery charge indicator ?.

Battery Power

The battery charge indicator on the dashboard shows available power. If power has dropped significantly, recharge your e-bike.

Distance and Power

Your battery can provide a range of 35+ km per charge. Range depends on rider weight, wind resistance, driving habits, hills, and tire pressure.

Saving Power

To save electricity on long distances:

  • Coasting: Use momentum downhill or on flat surfaces without drawing motor power.
  • Stopping and Starting: Avoid frequent stop-and-go movements, as the motor draws more power when starting from a stop.
  • Weight: Remove unnecessary weight from the bike.
  • Air Pressure: Ensure tires have proper air pressure to reduce drag and increase efficiency.
  • Head and Tail Lights: Turn off lights to conserve power if safe to do so (reduces range by ~5%).
  • Pedaling: Pedal to assist acceleration from a full stop.

Understanding Your Voltage

Electric scooter power is displayed as voltage. Lower voltage indicates reduced performance. The voltage level, battery type (Lithium vs. Lead Acid), and battery composition affect the range between full charge and the low voltage threshold.

Low Voltage Threshold

Your unit protects the battery by preventing the motor from drawing power below the Low Voltage Threshold, increasing the unit's life expectancy. If the motor starts cutting off or not engaging, the voltage may be dropping past the threshold and the unit needs charging.

Voltage Chart

Lithium batteries have varying full/low voltage readings based on composition and series count. Contact your local Daymak dealer for exact series information.

Charging your E-Bike

You will need the charger supplied with your e-bike and a 110V household electrical outlet.

Charger Warning

Only use chargers with identical specifications to the original. Using incorrect chargers can irreparably damage the battery and electrical systems, and may cause injury.

Charging Steps:

  1. Turn off the e-bike and remove the key ? from the "ignition".
  2. Plug the female end of the charger cable into the charging slot ? on the e-bike.
  3. Plug the male end of the charger power cable into a 110V wall socket or a portable generator providing 110V current.
  4. Allow the battery to charge for 6-12 hours.
  5. Disconnect the charger when the LED light turns green ✅. The batteries are fully charged.

If the charger's LED status light remains red ? for over 14 hours and the battery is very hot, the battery or charger may need replacement. Stop charging and bring both to your Daymak dealer immediately. Do not charge the battery.

Charging the Berlin

The Berlin comes with either a lead-acid or lithium-ion battery pack. To charge the Berlin directly, locate the charge port ? on the center column where you sit. Lift the protective flap and plug in the female end of the charger.

The charger will glow red ? while charging and green ? when fully charged.

Warning: Do not leave the Berlin charging for extended periods after it is fully charged. Unplug it as soon as possible.

Accessing your Circuit Breaker

To prevent surges, a circuit breaker is installed. If you have no power, the circuit breaker may have been triggered. To access it, look under the seat by unlocking the seat lock ?.

Battery Care

Follow these suggestions for optimal battery performance:

  • Charge it: Charge your battery immediately after riding.
  • Full Charge: Do not let the battery run down completely before storage. This reduces lifespan and can cause damage.
  • Keep it Charged: When stored, charge the battery occasionally (e.g., once every 21 days) to maintain its power supply.
  • Storage Conditions: Store the battery on a flat, cool, dry surface. Avoid temperatures below 10°C for extended periods.

Warning: DO NOT place your Lead-Acid battery on concrete. Concrete drains battery power and neutralizes lead-acid, potentially causing the battery to lose its ability to store electricity.

Cold Weather and your Battery

Below 10°C, battery performance is reduced for both Lithium-Ion and Lead-Acid batteries. Riding in cold temperatures may necessitate earlier battery replacement.

Replacement and Disposal

Lead-acid batteries typically need replacement after ~300 charges; Lithium-ion batteries after ~1000 charges. Reduced charge capacity indicates replacement is needed. Contact your local Daymak dealer for new batteries. Dispose of old batteries at a proper municipal battery recycling facility or contact your Daymak dealer.

Operation

Right Handlebar Controls

  1. Lights ?: Far right: all lights off. Middle: running brake lights only. Far left: all lights on.
  2. Flasher ⚡: Press to flash headlights quickly.
  3. Speed Switch ⚙️: Adjusts speed: Speed 1 (Slowest/Longest Range), Speed 3 (Fastest/Shortest Range).
  4. Throttle ?: Rotate towards you to engage the motor and accelerate.

Left Handlebar Controls

  1. High Beam / Low Beam ⬆️⬇️: Press up for high beam, down for low beam.
  2. Turn Signals ➡️⬅️: Press left or right to indicate turning. Press to the middle to cancel.
  3. Horn ?: Press to honk the horn.

Seat Lock

The Berlin has storage under the seat for items like your charger. Use the key ? to unlock the seat lock located near the seat to access this storage.

Battery Latch

The yellow lever (2) is the battery latch compartment, which unlocks the floor panel to access the batteries. These batteries should only be removed by a trained Daymak professional.

Keys and Remotes

The Berlin comes with two sets of keys and two remotes. Each remote has four buttons:

  1. Set Alarm ?: Press to set the alarm. After 5 seconds, the alarm will sound if the bike is moved.
  2. Remove Alarm ✅: Disengages the alarm and remote start. Use this before riding.
  3. Remote Start ▶️: Press twice to start the bike without keys. Press the "Remove Alarm" button (2) to disengage remote start.

Ignition

To turn on the Berlin, insert the key ? and turn it to one of three positions:

  1. ON ✅: Turns the unit on.
  2. OFF ❌: Turns the unit off.
  3. Steering Lock ?: Engages the steering lock. The round part of the key must face up for insertion.

Steering Lock

To engage the steering lock, turn the handlebars to the left, push the key in slightly further, and turn it counter-clockwise. This prevents the wheel from straightening, deterring theft. Reverse the process to disengage.

Display ?️

The Berlin display shows essential riding metrics:

  1. Speedometer ?: Shows current speed.
  2. Voltage / Odometer / Trip Meter ⚡/?️/➡️: Initially shows voltage, then total distance traveled, then distance traveled since the unit was turned on.
  3. Battery Meter ?: Shows remaining power. Four bars indicate full power; one red bar means you need to return home. The meter is most accurate at cruising speed, not when idle, starting, or climbing.
  4. Turn Signal Indicator ➡️⬅️: Shows if turn signals are active.

Center Kickstand

The Berlin has a center kickstand for secure parking. To engage, place your foot on the pad, step down, and pull up from the rear. To disengage, place your foot in front of the kickstand and push the unit forward.

Pedals ⚙️

The Berlin includes pedals for use if you run out of power. These pedals are foldable and can be pushed in and folded up when not in use, or snapped down to re-engage them.

Brakes ?

Brake levers are located on each handlebar. Pull the lever towards you to engage the brakes. The left lever engages the rear brakes (use first). The right lever engages the front brakes (use with rear brakes for abrupt stops). Pressing the brakes disengages the motor; release brakes before the motor will engage again.

Trunk ?

The Berlin features a rear storage trunk for securing belongings. Remove the security clips on either side, insert the trunk key, and turn to open.

Technical Data

The Motor and Wheel Assembly

The Berlin has a 500 Watt magnetic DC brushless motor on the rear wheel hub, offering excellent low-end torque and high efficiency. It is quiet but produces some noise. The rear hub also contains speed reduction gears and a speed free clutch.

The Freewheel

The wheels have freewheels, meaning the drive train is not fixedly geared. This allows coasting or downhill travel with the engine off, conserving electrical power and achieving faster speeds. The motor can rest while the bike moves.

The Controller ?

Daymak pioneered intelligent component control in e-bikes with Daymak Drive technology, the "brain" of your e-bike. It enables faster acceleration, climbing steeper hills, and energy saving. The electronic controller, located under the seat, regulates speed and electronic functions, offering stepless speed adjustment, motor shut-off upon braking, low voltage protection, and fuses. It can also be regulated by a Bluetooth app.

The Brakes

The e-bike uses disc brakes, similar to gas scooters and motorcycles, providing fine stopping and control. These require periodic servicing and adjustment. Drum brakes clamp from the inside, increasing tension to engage, offering an effective stopping method.

Vehicle Identification Number (VIN) ?

Your unit has a Vehicle Identification Number (VIN). Record it and keep it safe in case of theft. It is also required for warranty registration on Daymak.com. To find the VIN on your Berlin, look on the center steering column. Pry off the plastic cover marked "VIN" with a flat screwdriver to reveal it.

Maintenance and Troubleshooting

This section outlines common problems and potential solutions. Many parts are not user-serviceable and require repair by trained professionals, especially electrical and mechanical components. Altering these components voids the warranty.

Tire Pressure

Maintain proper tire pressure as indicated on the tire sidewall. Low pressure reduces performance and increases damage risk. Cold weather lowers pressure; warm weather increases it. To inflate:

  1. Identify recommended pressure on the tire sidewall.
  2. Locate the air valve on the inner rim.
  3. Remove the valve cap.
  4. Place the air pump nozzle over the valve.
  5. Pump air, not exceeding the recommended pressure.
  6. Remove the pump nozzle carefully.
  7. Replace the valve cap.

Proper air pressure allows for greater travel distance per charge.

Replacing Flat Tires

Replacing flat tire tubes on e-bikes is more complex than on regular bicycles, requiring proper tools, skill, and patience. The front wheel is easier to service than the rear wheel, which is connected to the hub motor and other mechanical parts. Attempting to change a rear flat tire without expertise may cause serious problems. Contact your Daymak dealer for specific instructions or to have tubes replaced.

The Motor ⚡

Do not service the motor yourself. Bring the e-bike to your Daymak dealer. The motor is a complex mechanism requiring significant expertise to repair. Maintenance is suggested every 100 running hours.

The Chain

Ensure the chain is well-oiled and lubricated. It is an important part that needs regular maintenance.

Shock Absorbers and Comfort

If your ride feels bumpier, check tire air pressure first, as low pressure can cause discomfort. If the problem persists, take your e-bike to your Daymak dealer for servicing.

Bringing in your E-bike for Service

Do not attempt to service electronic or mechanical parts unless you are certain of your actions and have a solid understanding of the equipment. If the e-bike is not performing properly, disconnect the circuit breaker and bring it to your local Daymak dealer. Do not store the e-bike without disconnecting the circuit breaker.

Liability

Daymak is not responsible for damage or injuries resulting from improperly serviced parts.

Ebike Maintenance

Cleaning

Regular cleaning ensures longevity and saves money on repairs. Clean your ebike weekly. Avoid aggressive power jets or water sprays, and keep water away from the battery. Clean gently but thoroughly, ensuring all outer casings of electrical parts are dry and clean. Remove dirt, debris, sand, mud, grit, and grime. While cleaning, inspect for worn, loose, cracked, rusted, torn, or damaged parts. Buckled paint may indicate parts needing closer inspection.

Lubricating

Lubricate the chain, levers, derailleur, and cables. A clean, lubricated e-bike performs faster, smoother, and quieter. Apply lubricant, let it sit, then wipe off excess. Use a degreaser to clean collected dirt.

Weather

Do not leave the bike out in the rain or snow. Store it in a dry place away from direct sunlight, as overheating batteries can cause problems. Do not open casings or chargers, as they may not be resealed effectively, making them susceptible to water damage. Batteries should be removed if not used and charged once a month regardless of usage.

Maintenance Schedule

Maintenance frequency depends on usage and conditions. Recreational riders require less maintenance than off-road riders. Harder riding demands more care.

Time After Purchase Action Suggested
Everytime before you ride The 60 second check ✅: Check tire pressure, brakes ?, lights ?, bolts (ensure tightness), and battery gauge ?. Do not ride unless everything is functional and proper.
30 days (every month) Completely clean the bike, including dust on the motor ⚡ and under the seat. Check for abnormal wear, tear, or alignment problems.
90 days (every 3 months) Inspect frame and fork for paint cracks or bulges indicating damage, especially at frame joints. Check wear and tear on tires ?. Check battery range ?.
180 days (every 6 months) Inspect all ebike components. Check connections for tightness. Clean inside the controller area. Check all plugs. Go over every bolt and nut.
360 days (every 12 months) Bring ebike for a complete tune-up. The shop should complete a battery discharge, change tires based on wear, check all connections for rust/looseness, and inspect all components including charger ?, ignition ?, and gauges ?️.

Specifications

Name Value
MotorBerlin 500W
Voltage60V
Amp Hour20AH
Watt Hours1200WH
Battery Life300 - 400 cycles
Battery RemovableOnly During Replacement
Battery Charger60V 2.5A
Charge Time110V 6 - 8 Hours
LightsLED
Max Load330 lbs.
Assembled Weight250 lbs.
Assembled Length70"
Assembled Width30"
Assembled Height46"
Seat Height78 lbs.
Seat Width13"
Seat Length24"
Boxed WeightN/A
Boxed LengthN/A
Boxed WidthN/A
Box HeightN/A
RangeUp to 35 km
Speed32 km/h
Climbing Incline20 degrees
Front Wheel90 / 90 - 12
Rear Wheel3.5-10
GaugesBattery / Speedometer / Odometer
Ground Clearance8"
Wheel Base52
Battery WeightOnly During Replacement
Rear BrakesHydraulic Disc
Front BrakesHydraulic Disc
IgnitionKey Ignition / Remote Start
Front Shocks5" of Travel
Rear ShocksDual Gas Coil
ControllerStandard
Pedal AssistN/A
Speed Levels3 Speeds
ThrottleFull Twist
Cruise ControlN/A
DisplayBack Lit LED
Frame SizeN/A
Rear / Basket StorageN/A
Under Seat StorageYes
Rear / Basket Storage VolumeYes
Under Seat / Glove Storage2880 cubic inch
MP31
Occupancy1386 cubic inch
AlarmYes
Steering LockYes
Center KickstandYes
FoldableNo
Folded DimenisonN/A
Models: Berlin, Electric Scooter

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