Vaillant myVAILLANT connect VR 940f

Installation Guide

1 Safety

1.1 Intended Use

The product is used to control your heating installation. The Wi-Fi gateway connects to your router via WLAN, establishing an Internet connection for the heating installation. Intended use includes:

  • Observance of accompanying operating, installation, and maintenance instructions for the product and any other system components.
  • Installing and setting up the product in accordance with product and system approval.
  • Compliance with all inspection and maintenance conditions listed in the instructions.

Intended use also covers installation in accordance with the IP rating. This product can be used by children aged 8 years and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning safe use and understanding of hazards. Children must not play with the product. Cleaning and user maintenance must not be carried out by children unless supervised.

Using the product with a power supply unit cable other than the one supplied, or the connection cable for direct connection to the heat generator, is considered improper use. Any other use not specified in these instructions, or use beyond what is specified, shall be considered improper use. Direct commercial or industrial use is also deemed improper.

Caution: Improper use of any kind is prohibited.

1.2 Danger caused by improper operation

Improper operation may present a danger to you and others, and cause material damage. Carefully read the enclosed instructions and all other applicable documents, particularly the "Safety" section and the warnings.

As the end user, you should only carry out activities for which these instructions provide guidance and that are not marked with the [info-symbol].

1.3 Safety warning – Power supply unit

Condition: The product is installed with the supplied power supply unit.

  • Only use the power supply unit indoors.
  • Do not operate the power supply unit in wet environments or in the rain.
  • If the power supply unit has visible damage or is defective, you must not operate it.
  • Keep the power supply unit, its individual parts, and packaging material away from children.
  • Only connect the power supply unit if the mains voltage for the plug socket matches the data plate information.
  • Only connect the power supply unit to an easily accessible plug socket so that you can disconnect it quickly from the power grid in the event of a fault.
  • The power supply unit heats up during operation. Do not cover it with objects and ensure it is sufficiently ventilated.
  • The outer connection cable on the power supply unit cannot be replaced. If the connection cable becomes damaged, the entire power supply unit must be scrapped.

1.4 Safety/regulations

Note the following information when work is required on the heat generator's electronics box:

1.4.1 Risk of death from electric shock

There is a risk of death from electric shock if you touch live components. Before commencing work on the product:

  • Unplug the mains plug.
  • Or disconnect the product from the power supply by switching off all power supplies (e.g., electrical partition with a contact gap of at least 3 mm, fuse, or circuit breaker).
  • Secure against being switched back on again.
  • Wait for at least 3 minutes until the capacitors have discharged.
  • Check that there is no voltage.

1.4.2 Risk of material damage caused by frost

Do not install the product in rooms prone to frost.

1.4.3 Risk of material damage caused by using an unsuitable tool

Use the correct tool.

1.4.4 Regulations (directives, laws, standards)

Observe the national regulations, standards, directives, ordinances, and laws.

2 Notes on the documentation

2.1 Observing other applicable documents

  • Observe all operating and installation instructions included with system components.
  • Observe country-specific notes in the Country Specifics appendix.

2.2 Storing documents

Pass these instructions and all other applicable documents on to the end user.

2.3 Validity of the instructions

These instructions apply only to:

ProductArticle numberGateway part numbers
VR 940f00100373460020292012

3 Product description

3.1 CE marking

The CE marking indicates that the products comply with the basic requirements of the applicable directives as stated on the declaration of conformity. The manufacturer declares that the radio equipment described in these instructions complies with Directive 2014/53/EU. The complete text for the EU Declaration of Conformity is available at: www.vaillant-group.com/doc/doc-radio-equipment-directive/.

3.2 Recycling and disposal

Validity: Except France

If the product is identified with the symbol ♻️, it must not be disposed of with household waste at the end of its useful life. Instead, take the product to a collection point for recycling waste electrical or electronic equipment. For more information, contact your town or district authorities or your waste recycling centre.

3.3 Recycling and disposal

Validity: France

Packaging: The installer is responsible for packaging disposal.

Disposing of the product:

[French text: Cet appareil et ses accessoires se recyclent]

  • Dispose of the product and its accessories correctly.
  • Observe all relevant regulations.

Deleting personal data

Personal data may be misused by unauthorized third parties. If the product contains personal data, ensure that no personal data (e.g., online login details) remains on or in the product before disposal.

3.4 Symbols on the data plate

SymbolMeaning
IIIProtection class III

3.5 Symbols on the data plate for the power supply unit

SymbolMeaning
[double square]Protection class II
[plug symbol]Use only in interior rooms
[arrow symbol]Polarity of the extra-low voltage plug

4 Installing and setting up an Internet connection

4.1 Checking the assembly and installation prerequisites

Check:

  • WLAN signal is available.
  • Routing and security parameters in the IP network: Ports 80, 123, and 443 enabled for outgoing connections.
  • Dynamic IP addressing (DHCP) is available.
  • The installation site and cabling for the Wi-Fi gateway with the heat generator are not publicly accessible.
  • Internet connection for permanent Internet communication is available.
  • WLAN router has an activated firewall.
  • WLAN network is encrypted (see technical data).
  • eBUS line is accessible, if required.
  • A free plug socket is available, if required.

4.2 Observing the installation steps

  1. Install the product as described in the "Figures" appendix.
  2. Ensure that all additional system components, such as the control, are operating when you switch on the Wi-Fi Internet module.

Condition: You want to connect the product to the Internet.

  • Press and hold the button beside the LED for three to ten seconds.
  • The product is now in coupling mode for 15 minutes.
  • For additional instructions, follow the myVAILLANT app.

Condition: You want to connect the product to a compatible radio room thermostat.

  • Briefly press the button beside the LED once.
  • The product is now in coupling mode for 3 minutes.
  • Within the next three minutes, press the system button for the room thermostat that is located within range.

4.3 Meaning of the LEDs

LEDStatusMeaning
GreenFlashingThe product starts.
BlueFlashing rapidlyThe product is in WLAN coupling mode.
BlueLights upThe product is connected to the Internet and is ready for operation.
GreenLights upThe product is ready for operation but is not connected to the Internet.
BlueFlashingProduct software is updating.
OrangeSlowly flashingThe product is in room thermostat coupling mode*.
RedLights upInternet connection has been disconnected/fault.
PurpleFlashing three timesThe product is identified via the Apple Home app.

*) This function is not available in all countries.

4.4 Data protection and connecting the Wi-Fi gateway with the Internet as well as smart home solutions from third-party providers

For further information on the product and the system, visit: www.myvaillant.com

You can only use the product's functions with the myVAILLANT app. To install the app, you must accept the T&Cs and Privacy Policy.

If you connect the product to the Internet without the myVAILLANT app, it automatically sends the following technical data to the manufacturer's server:

  • Data about the product (serial number, unit type, unit ID, etc.)
  • Data about the firmware (firmware version, update status, etc.)
  • Data about the network (IP address, MAC address, etc.)

This data is used only for providing required firmware updates. Find detailed information about data processing in the Privacy Policy: privacy.myvaillant.com

An Internet connection is required for connecting the product with several smart home solutions from third-party providers. A list of partners is available at: privacy.myvaillant.com

When using the product with third-party smart home solutions, the third-party provider's T&Cs and Privacy Policy also apply regarding data collection and processing. The manufacturer has no influence on this and assumes no liability.

Additional information about using the product with Apple devices:

Communication between iPhone, iPad, Apple Watch, HomePod, HomePod mini, or Mac and the HomeKit-compatible myVAILLANT connect is protected by HomeKit technology. The "Works with Apple" logo signifies that the product has been developed to work with the named technology and the developer has certified compliance with Apple's performance standards. Apple is not responsible for the product's operation or its conformity with safety and regulatory standards. Apple, Apple Home, Apple Watch, HomeKit, HomePod, HomePod mini, iPad, iPad Air, iPhone, and tvOS are trademarks of Apple Inc. in the USA and other countries.

4.5 Requesting licences

This product contains free and open-source software. Licence information is saved on the Wi-Fi gateway and can be displayed using the myVAILLANT app. You can request the source code, for a processing fee, from: opensource@myvaillant.com. This offer applies for three years from the date of purchase, or at least for the time in which support is offered for the Wi-Fi gateway.

5 Repair

5.1 Replacing the connection cable

If you replace the connection cable, use only an original connection cable from the manufacturer (article number 0020299966 or 0020299967).

5.2 Replacing the power supply unit

If you replace the power supply unit, use only the original power supply unit from the manufacturer (article number 0020292010 or 0020292011).

6 Decommissioning

  1. Deactivate the product in the myVAILLANT app.
  2. Reset the product to its factory settings by pressing and holding the button next to the LED for at least 10 seconds. The LED goes out as soon as the resetting process starts. Your information and settings are deleted. The connection to the coupled radio room thermostat is deleted.
  3. Decommission the product.

7 Customer service

Contact details for customer service are provided on the back page, in the appendix, or on the website. If you find indications of a weak spot or a safety issue, please notify Vaillant by sending a message to: secure@myvaillant.com.

8 Product data in accordance with EU Ordinance no. 811/2013, 812/2013

Depending on the system configuration, this product can function as a weather-compensated control with room temperature modulation, containing the correction factor for control technology class VI. A deviation from the seasonal room-heating efficiency is possible depending on the system configuration.

Temperature control classVI
Contribution to the seasonal room-heating energy efficiency ηs4.0 %

9 Technical data

Technical data – Wi-Fi gateway

Rated voltage5 to 24 V
Requirement for the power supply *ES1 or PS1 in accordance with IEC 62368-1
Average power consumption3 W
Radio frequency bands868.0–868.6 MHz, 869.4–869.65 MHz
WLAN radio frequency band2.4 GHz
Radio frequency output at 868.0–868.6 MHz (max. e.r.p.)6.6 dBm
Radio frequency output at 869.4–869.65 MHz (max. e.r.p.)6.9 dBm
WLAN radio frequency output (max. e.r.p.)17.5 dBm
WLAN channels1 – 13
WLAN encryptionWPA2-PSK, WPA3 personal
IP assignmentDHCP
Maximum environmental temperature50 °C

Technical data – Plug-in power supply unit

Rated voltage120 to 230 VAC
Rated current0.3 A
Output AC voltage5 V
Max. output direct current1 A
Mains frequency50/60 Hz
IP ratingIP 20
Protection classII
Permitted degree of environmental pollution2

Figures

1 Installation

Figure 1: Components for installation: myVAILLANT connect unit, mounting plate, screws, and cables.

Figure 1.1, 2.1, 3.8, 4.3: Mobile app download instructions via QR codes for App Store and Google Play. These figures also show a person icon and diagrams indicating installation clearances (e.g., 2.25m, 0.6m).

Figure 1.2: Wall mounting diagram showing required clearances (e.g., 0.6m).

Figure 2.2, 3.1: Drilling template details showing dimensions for mounting holes (e.g., 4.5mm drill bit, 60mm spacing, 45mm offset).

Figure 2.3: Illustrates attaching the unit to a wall bracket.

Figure 2.4: Shows connecting the main cable to the unit.

Figure 2.5: Shows connecting two cables labeled A and B.

Figure 2.6, 3.6: Illustrates connecting the unit to the power supply and potentially a heat generator's eBUS connection. Figure 3.6 shows specific terminal connections (e.g., X100, X16, X13) and power supply unit article numbers (0020292010, 0020292011).

Figure 3.4: Diagram showing eBUS connection terminals and wiring. Includes a warning symbol ⚠️ for electrical connections.

Figure 3.5: Shows connecting different types of connectors.

Figure 3.7, 4.2: Depicts the process of installation or service handover from a technician to a user.

Figure 4.1: Shows the installation of an associated component, the VRA 42, with associated piping.

Country Specific Supplier Addresses

1.1 Belgium: N.V. Vaillant S.A., Golden Hopestraat 15, B-1620 Drogenbos. Contact details provided.

1.2 Germany: Vaillant Deutschland GmbH & Co.KG, Berghauser Str. 40, D-42859 Remscheid. Contact details provided.

1.3 Spain: Vaillant Saunier Duval, S.A.U, Polígono Industrial Ugaldeguren III, Parcela 22, 48170 Zamudio. Contact details provided.

1.4 France: SDECC SAS (une société de Vaillant Group en France), 8 Avenue Pablo Picasso, 94120 Fontenay-sous-Bois. Contact details provided.

1.5 Great Britain: Vaillant Ltd., Nottingham Road, Belper, Derbyshire, DE56 1JT. Contact details provided.

1.6 Ireland: Vaillant Ltd., Nottingham Road, Belper, Derbyshire, DE56 1JT. Contact details provided.

1.7 Italy: Vaillant Group Italia S.p.A., Via Benigno Crespi 70, 20159 Milano. Contact details provided.

1.8 Netherlands: Vaillant Group Netherlands B.V., Paasheuvelweg 42, Postbus 23250, 1100 DT Amsterdam. Contact details provided.

Publisher/Manufacturer

Vaillant GmbH, Berghauser Str. 40, D-42859 Remscheid. These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with the manufacturer's written consent. Subject to technical modifications.

Models: VR 940f, 0020328020_03, VR 940f myVAILLANT Connect Internet Gateway, myVAILLANT Connect Internet Gateway, Connect Internet Gateway, Internet Gateway

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