PFAFF creative 2170 Maintenance
This document provides essential maintenance procedures and troubleshooting tips for the PFAFF creative 2170 sewing machine.
Changing the Needle Plate
Removal:
- Raise the presser foot.
- Position the needle plate changer (light bulb changer) as shown and press the needle plate up on the right, then on the left. It can now be easily removed.
Image: Close-up of the needle plate area of a sewing machine, showing a tool used for removal.
Replacing:
- Place the needle plate against the rear edge of the cut-out then press down at the front until you hear it snap in place.
- Before you start sewing, check that the needle plate is lying flat.
Note: Lower the feed dogs to make removing the needle plate easier.
Cleaning
- Switch off the main switch ⚠
- Remove the needle plate and lower the feed dogs. Clean the feed dogs and hook area with the brush.
- Clean the sewing machine after every 10 - 15 hours of operation.
Cleaning the window
- Wipe the window with a soft, lint-free dry cloth. DO NOT use abrasive cleansers or solvents!
Image: Close-up of the sewing machine's hook area being cleaned with a brush and cotton swab.
Changing the Light Bulb
- Switch off the main switch ⚠
- Disconnect the lead cord and the foot control plug from the machine.
- Remove the accessory tray. The light bulb is located inside the sewing machine near the needle threader.
Bulb removal
- Push the light bulb changer up as far as it will go. Now turn the bulb half a rotation counter clock-wise and remove the bulb.
Image: Close-up of the sewing machine's interior mechanism near the needle threader, showing the location of the light bulb.
Insertion of the bulb
- Important: Use a light bulb as indicated on the left side of the machine, 12 V max 5 W.
- Insert the bulb in the light bulb changer. Guide the bulb into the diagonal holder and turn it until the pins of the bulb engage.
- Push the bulb upward into the holder as far as it will go and turn it half a rotation in a clock-wise direction.
- Remove the light bulb changer from the bulb. The bulb will be held firmly so you can remove it safely.
- Bulbs can be purchased from your Pfaff dealer.
Image: A hand holding a light bulb changer tool, inserting a bulb into the sewing machine.
Troubleshooting
In this chapter you are suggested solutions if you have a problem with your creative 2170. For further information please contact your Pfaff dealer who will be pleased to help you.
Sewing Issues
| Problem/Cause | Remedy |
|---|---|
| The machine skips stitches | Did you insert the needle properly? Push the needle fully upwards with its flat side facing the back. |
| Did you insert a wrong needle? Use needle system 130/705 H. | |
| Is the needle bent or blunt? Insert a new needle. | |
| Did you thread the machine properly? Check how the machine is threaded. | |
| Is the needle too small for the thread? Change the needle. | |
| Needle thread breaks | Did you insert the needle properly? Push the needle fully upwards with its flat side facing the back. |
| Did you insert a wrong needle? Use needle system 130/705 H. | |
| Is the needle bent or blunt? Insert a new needle. | |
| Did you thread the machine properly? Check how the machine is threaded. | |
| Is the needle too small for the thread? Change the needle. | |
| Are you using poor thread with slubs or thread which has become dry after overlong storage? Change the thread. | |
| Bobbin thread breaks | Did you insert the bobbin properly? Check the bobbin thread. |
| The seam is sewn unevenly | Is the thread tension misadjusted? Check needle thread tension. |
| Are you using too thick or slubbed thread? Change the thread. | |
| Is the bobbin thread evenly wound? Check bobbin winding. | |
| The machine does not feed or feeds irregularly | Did you thread the machine properly? Check how the machine is threaded. |
| Has sewing lint collected between the feed dog teeth rows? Remove the needle plate and clean the feed dog with a brush. | |
| The machine binds | Is the feed dog lowered? Engage the feed dog. |
| Incorrect or no display | Are there thread remnants in the hook ways? Remove the thread remnants. |
| Is the contrast control for the display misadjusted? Set the contrast for the display. |
Embroidery Issues
| Problem/Cause | Remedy |
|---|---|
| The embroidery design is distorted | Did you hoop the fabric strongly enough? The fabric must be tightly hooped, in such a way that no creases form. |
| Is the inner embroidery hoop completely attached to the outer embroidery hoop? Hoop the fabric in such a way that the inner hoop always exactly matches the outer hoop. | |
| The embroidery design has contracted | Did you stabilize your fabric sufficiently? Place a sheet of Adhesive backed paper/stabilizer and/or Water-soluble stabilizer onto the fabric. |
| Needle thread breaks | Did you use the right needle? Insert a needle with a larger eye (System 130N). |
| Is the needle bent or blunt? Insert a new needle. | |
| Is the thread too thick for the needle? Use the right needle size. | |
| Did you insert the needle properly? Push the needle fully upwards with its flat side facing the back. | |
| Did you thread the machine properly? Check how the machine is threaded. | |
| Are you using poor thread with slubs or thread which has become dry after overlong storage? Change the thread. |
Non-original Parts and Accessories: The warranty does not cover any defect or damage caused by use of non-original accessories or parts.
Technical Data
| Specification | Value |
|---|---|
| Dimensions (w x h x d) | 187x290x408 |
| Weight | 9.5kg |
| Nominal voltage (reversible) | 220-240 V / 120 V |
| Power consumption | 75W |
| Sewing lamp | 12V / 5W |
| Sewing speed (max and min) | 1100rpm / 60rpm |
| Stitching width | 0 ... 9mm |
| Stitching length | 0 ... 6mm |
| Presser foot lift | 8mm |
| Max. presser foot height | 8.3mm |
| Needle system | 130/705H |
We reserve the right to change the machine equipment and the assortment of accessories without prior notice, or make modifications to the performance or design. Such modifications, however, will always be to the benefit of the user and the product.
Disposal Information
Please note that on disposal, this product must be safely recycled in accordance with relevant National legislation relating to electrical/electronic products. If in doubt please contact your retailer for guidance.
