AT&T Lifeline Service

Discounted service for qualified customers

Lifeline offers you a discount on your monthly wireless bill, if you qualify.

Save Money with Lifeline

Lifeline service is just $24.99 a month, which is then discounted by $9.25 to reduce your monthly charge to $15.74.

Qualifying for Lifeline

Lifeline is a federal benefit. Willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, or being barred from the program. Only one Lifeline service is available per household. A household is defined as any individual or group of individuals who live together at the same address and share income and expenses. A household is not permitted to receive Lifeline benefits from multiple providers. Violation of the one-per-household limitation constitutes a violation of the Federal Communications Commission's (FCC) rules and will result in the subscriber's de-enrollment from the program. Lifeline is a non-transferable benefit, and the subscriber may not transfer it to any other person.

You may qualify for federal Lifeline benefits if your household income is at or below 135% of the Federal Poverty Guidelines (FPG), or if you participate in any of these programs:

  • Medicaid (not Medicare)
  • Supplemental Nutrition Assistance Program (SNAP or Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans and Survivors Pension Benefit

Customers seeking to qualify for program benefits under the income-based standards are required to provide written documentation of their household income.

Please note: You are responsible for notifying AT&T when you no longer meet the applicable eligibility requirements for the Program within (30) days of becoming aware of such ineligibility.

Program Restrictions

Lifeline is a government assistance program. The service is non-transferable, and only eligible consumers may enroll. The program is limited to one discount per household.

All subscribers must demonstrate eligibility based on at least one of the following:

  • (1) Household income at or below 135% of Federal Poverty guidelines for the household size.
  • (2) The household's participation in one of the federal assistance programs.

Documentation Required for Enrollment

Program Eligibility Documentation:

  • 1. Current or prior year's statement of benefits from a qualifying state, federal, or Tribal program.
  • 2. A notice letter of participation in a qualifying state, federal, or Tribal program.
  • 3. Program participation documents (e.g., consumer's SNAP card, Medicaid card, or copy thereof).
  • 4. Other official document evidencing the consumer's participation in a qualifying state, federal, or Tribal program.

Income Eligibility Documentation:

  • Prior year's state, federal, or Tribal tax return, or current income statement from an employer or paycheck.
  • Social Security statement of benefits.
  • Veterans Administration statement of benefits.
  • Retirement/pension statement of benefits.
  • Unemployment/Workmen's comp statement of benefits.
  • Federal or Tribal notice letter of participation in General Assistance.
  • Divorce decree, child support award, or other official document containing income information for at least three (3) months.

Signing Up

Complete the Lifeline Application form and certify that you participate in a qualifying government program or otherwise meet the eligibility standards. Mail the completed application and documentation to:

AT&T Lifeline
PO Box 5020
Charleston, IL 61920

If you cannot access the application form from att.com/mobility-lifeline, call 800.377.9450, and an application will be mailed to you.

Applications that are not completely filled out, legible, and signed will be returned.

Lifeline Service Offer

Lifeline service for only $15.74 per month

Includes 1,000 Anytime Minutes / 1,000 Night & Weekend Minutes and Nationwide Long Distance.

AT&T Coverage Area

The map provided is an approximation of outdoor coverage. It may include areas served by unaffiliated carriers. Actual coverage may vary substantially due to terrain, weather, buildings, signal strength, and customer equipment. AT&T does not guarantee coverage. Charges are based on the location of the transmitting and receiving site, not the subscriber's location. Future coverage, if depicted, is based on current planning assumptions and is subject to change.

Night and weekend periods are from 9:00 p.m. to 6:00 a.m. from Monday to Friday, and all day Saturdays and Sundays. Long distance calls within the United States will use plan minutes. International long distance calls are not permitted. Off-network roaming costs $0.25 per minute and will use plan minutes. International roaming and rollover are not available. Minutes used in excess of the plan allowance will be charged at $0.25 per minute.

These are government programs that make discounts on telecommunications services available to eligible consumers. AT&T Mobility offers these programs in limited locations. To determine if Lifeline is available from AT&T Mobility at your principal residence, please contact a Lifeline Customer Service Representative at 800.377.9450.

Terms and Conditions

Lifeline service is subject to the terms and conditions found in the Terms of Service, Rate Plan, Sales Information, and Lifeline Contract. © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Revised 07/2018.

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