Manuals+

Lenovo V370 User Guide V1.0

Support and Troubleshooting

If your product is not working correctly, DO NOT RETURN IT TO THE STORE. ?

For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686).

Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com.

* Only for the users from the United States.

Chapter 1. Getting to know your computer

Top view

This section describes the top view of the computer. The illustrations in this manual may differ from the actual product. Please refer to the actual product.

Attention: Do NOT open the display panel beyond 130 degrees. When closing the display panel, be careful NOT to leave pens or any other objects in between the display panel and the keyboard. Otherwise, the display panel may be damaged.

Left-side view

This section describes the left-side view of the computer.

Right-side view

This section describes the right-side view of the computer.

Front view

This section describes the front view of the computer.

Bottom view

This section describes the bottom view of the computer.

Chapter 2. Learning the basics

First use

Reading the manuals: Read the supplied manuals before using your computer.

Connecting to the power: The supplied battery pack is not fully charged at purchase. To charge the battery and begin using your computer, insert the battery pack and connect the computer to an electrical outlet. The battery is automatically charged while the computer is running on AC power.

Installing the battery pack: Refer to the supplied Setup Poster to install the battery pack.

Connecting the computer to an electrical outlet:

  1. Connect the power cord to the AC adapter.
  2. Connect the AC adapter to the AC power adapter jack of the computer firmly.
  3. Plug the power cord into an electrical outlet.

Turning on the computer: Press the power button to turn on the computer.

Configuring the operating system: You may need to configure the operating system when it is first used. The configuration process may include the procedures below.

Putting your computer into sleep state or shutting it down

When you finish working with your computer, you can put it into sleep state or shut it down.

Putting your computer into sleep state

If you will be away from your computer for only a short time, put the computer into sleep state. When the computer is in sleep state, you can quickly wake it to resume use, and bypass the startup process.

To put the computer into sleep state, do one of the following:

Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep state) before you move your computer. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data.

To wake the computer, do one of the following:

Shutting down your computer

If you are not going to use your computer for a day or two, shut it down. To shut down your computer, click [Start Menu icon] and select Shut down from the Start menu.

Using AC adapter and battery

Checking battery status

You can determine the percentage of battery power remaining by checking the battery icon in the notification area.

Note: As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors:
  • The amount of energy stored in the battery when you commence work.
  • The way you use your computer: for example, how often you access the hard disk drive and how bright you make the computer display.

Charging the battery

When you find that the battery power is low, you need to charge the battery or replace it with a fully charged one. You need to charge the battery in any of the following situations:

Notes:
  • You are advised to insert the battery pack when using your computer to prevent small particles from entering the inside of your computer.
  • To increase the life of the battery pack, the computer does not start recharging the battery immediately after it drops from fully charged.
  • Charge the battery at a temperature between 50 °F and 86 °F (10 °C-30 °C).
  • Full charge or discharge is not required.

Removing the battery pack

If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc. remove the battery pack from the computer. Before removing the battery pack, make sure the computer has been shut down.

Handling the battery

If the rechargeable battery pack is replaced with an incorrect type, there may be danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury and detriment to the environment, pay attention to the following points:

Using the touchpad

This section describes how to use the touchpad.

Notes:
  • You can enable/disable the touchpad using Fn+F6.
  • When the touchpad indicator is lit, the touchpad is disabled.

Using the keyboard

Your computer has a numeric keypad and function keys incorporated in its standard keyboard.

Numeric keypad

The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8 .

Note: The NumLk indicator will light on if the numeric keypad is enabled.

Function key combinations

Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn [Fn key label] ; then press one of the function keys [Function key label].

The following describes the features of each function key:

Connecting external devices

Your computer has a wide range of built-in features and connection capabilities.

Using memory cards (not supplied)

Your computer supports the following types of memory cards:

Notes:
  • Insert ONLY one card in the slot at a time.
  • This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
Inserting a memory card
  1. Push the dummy card until you hear a click. Gently pull the dummy card out of the memory card slot.
    Note: The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use. Retain the dummy card for future use.
  2. Slide the memory card in until it clicks into place.
Removing a memory card
  1. Push the memory card until you hear a click.
  2. Gently pull the memory card out of the memory card slot.
Note: Before removing the memory card, disable it via Windows safely remove hardware and eject media utility to avoid data corruption.

Connecting a universal serial bus (USB) device

Your computer comes with three USB ports and an eSATA/USB port compatible with USB devices.

Note: When using a high power consumption USB device such as USB ODD, use the external device's power adapter. Otherwise, the device may not be recognized, and system shut down may result.

Connecting a Bluetooth device (Select models only)

If your computer has an integrated Bluetooth adapter card, it can connect to and transfer data wirelessly to other Bluetooth enabled devices, such as notebook computers, PDAs and cell phones. You can transfer data between these devices without cables and up to 10 meters range in open space.

Note: The actual maximum range may vary due to interference and transmission barriers. To get the best possible connection speed, place the device as near your computer as possible.
Enabling Bluetooth communications
  1. Slide the integrated wireless device switch from [Wireless switch icon 1] to [Wireless switch icon 2].
  2. Press Fn + F5 to make configuration.
Notes:
  • When you do not need to use the Bluetooth function, turn it off to save battery power.
  • You need to pair the Bluetooth enabled device with your computer before you can transfer data between them. Read the documentation supplied with the Bluetooth enabled device for details on how to pair the device with your computer.

Switching GPU (Select models only)

Some IdeaPad models support Switchable Graphics. With this technology, you have the flexibility to switch between a dedicated Nvidia® GPU* (increased-performance GPU) and an integrated Intel GPU (power-saving GPU), without restarting the Windows operating system.

*GPU is short for graphics processing unit.

Note: The dedicated Nvidia GPU provides you with superior graphics performance while the energy-efficient integrated graphics provides longer operation with the battery. You can switch to the high-performance GPU to gain the best graphics performance. However, when the computer is using battery power you are advised to switch to the power-saving GPU if you are not running graphics-intensive applications.

To change the GPU, do the following:

  1. Start your computer in the Windows operating system. If the computer is in sleep or hibernation mode, press the power button to wake it up.
    Note: Do not try to change the GPU when the computer is in sleep or hibernation mode.
  2. Slide and release the GPU switch on the left side of your computer. A dialog box might appear to inform you of the change in the GPU.
    Note: During the switch, the computer display may appear differently for several seconds.

Special keys and buttons

OneKey Rescue system button (1)

Note: For details, see "OneKey Rescue system" on page 24.

System status indicators

These indicators inform you of the computer status.

Securing your computer

This section provides information about how to help protect your computer from theft and unauthorized use.

Attaching a security lock (not supplied)

You can attach a security lock to your computer to help prevent it from being removed without your permission. For details on installing the security lock, please refer to the instructions shipped with the security lock that you have purchased. Refer to the "Right-side view" on page 4 for the location of the Kensington slot.

Notes:
  • Before purchasing any security product, verify that it is compatible with this type of security keyhole.
  • You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo offers no comment judgement or warranty regarding the function, quality or performance of locking devices and security features.

Using passwords

Using passwords helps prevent your computer from being used by others. Once you set a password and enable it, a prompt appears on the screen each time you power on the computer. Enter your password at the prompt. The computer cannot be used unless you enter the correct password.

Note: This password can be from one to seven alphanumeric characters in any combination.

For details about how to set the password, see the Help to the right of the screen in BIOS setup utility.

Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the screen while the computer is starting up.

Fingerprint reader

With the fingerprint reader, in addition to registering fingerprint information and using it as a password for Windows operating system or Web site logon, you can also launch applications quickly and encrypt private data with your fingerprint to secure your computer. For more details on fingerprint reader, see the Help file of your software.

Chapter 3. Connecting to the Internet

As a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment.

You can connect the computer to the Internet in the following ways: Wired connection: use physical wiring to connect. Wireless network technology: connect without wiring.

Wired connection

Wired connections are a reliable and safe way to connect the computer to the Internet.

Cable

Cable Internet services use a cable modem connected to the residential cable TV line.

DSL

DSL is a family of related technologies that bring high-speed network access to homes and small businesses over ordinary telephone lines.

Hardware connection

Cable: Connect a cable modem to the TV cable via a splitter, and then connect the computer to the cable modem. (*Not supplied)

DSL: Connect a DSL modem to the telephone line via a splitter, and then connect the computer to the DSL modem. (*Not supplied)

Note: The above diagrams are for reference only. Actual connection method may vary.

Software configuration

Consult your Internet Service Provider (ISP) for details on how to configure your computer.

Wireless connection

Wireless connections provide mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. Divided by the signal scales, wireless connection to the Internet can be built based on the following standards.

StandardDescription
Wi-FiWi-Fi networks cover a small physical area, like a home, office, or small group of buildings. An access point is necessary for the connection.
WiMAXWiMAX networks connect several Wireless LAN systems to cover a metropolitan area, providing high-speed broadband access without the need for cables.
Mobile BroadbandThe Mobile Broadband network provides Internet access to computers, cell phones and other devices over a large geographic area. Mobile networks are used for data transmission, and access is usually provided by a mobile network operator. A Mobile Broadband SIM card is necessary for the connection.
Note: Your computer may not support all wireless connection methods.

Using Wi-Fi/WiMAX

Enabling wireless connection

To enable wireless communications, do the following:

  1. Slide the integrated wireless device switch from [Wireless switch icon 1] to [Wireless switch icon 2].
  2. Press Fn + F5 to make configuration.

Hardware connection

Connect an access point to your Wi-Fi/WiMAX network. (*Not supplied)

Software configuration

Consult your Internet Service Provider (ISP) and search Windows Help and Support Center for details on how to configure your computer.

Chapter 4. OneKey Rescue system

OneKey Rescue system

Introduction

The Lenovo OneKey Rescue system is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Recovery under the Windows operating system, and the OneKey Rescue system without starting the Windows operating system.

Attention: In order to utilize the features of the OneKey Rescue system, your hard disk already includes a hidden partition by default to store the system image file and OneKey Rescue system program files. This default partition is hidden for security reasons and is the reason the available disk space is less than it claims. The exact available hard disk space depends on the file size of the mirror image file (based on the size of operating system and preinstalled software).

Using Lenovo OneKey Recovery (within Windows operating system)

In Windows operating system, double click the OneKey Recovery system Icon on the desktop to launch Lenovo OneKey Recovery. Within the program, you can back up the system partition on the hard disk drive, other storage devices, or by creating recovery discs.

Notes:
  • The backup process and creation of recovery discs may take some time, connect the AC adapter and battery pack to your computer.
  • After the recovery discs are burned, please number them so that you can use them in the correct order.
  • Computers without an integrated optical drive support the creation of recovery discs; however an appropriate external optical drive is needed to physically create the recovery discs.

For more instructions, see the Help file of Lenovo OneKey Recovery.

Using Lenovo OneKey Rescue system (without Windows operating system)

In the event that the operating system cannot be loaded, follow the steps below to access OneKey Rescue system.

Within the program, you can choose to restore your system partition to the original factory status, or to a previously generated backup.

Note: The recovery process is irreversible. Make sure to back up any critical data before using the recovery feature.

Appendix A. CRU instructions

Replacing the battery

Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode.

To replace the battery, do the following:

  1. Turn off the computer, or enter hibernation mode. Disconnect the AC adapter and all cables from the computer.
  2. Close the computer display, and turn the computer over.
  3. Unlock the manual battery latch [a]. Holding the spring-loaded battery latch in the unlocked position [b], remove the battery pack in the direction shown by the arrow [c].
  4. Install a fully charged battery.
  5. Slide the manual battery latch to the locked position.
  6. Turn the computer over again. Connect the AC adapter and the cables to the computer again.

Replacing the hard disk drive

You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative.

Notes:
  • Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
  • The preinstalled softwares are not included on an optional hard disk drive.

Handling a hard disk drive

The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, make a backup copy of all the information on the hard disk, and then turn the computer off. Never remove the drive while the system is operating, in sleep mode, or in hibernation mode.

To replace the hard disk drive, do the following:

  1. Turn off the computer; then disconnect the AC adapter and all cables from the computer.
  2. Close the computer display, and then turn the computer over.
  3. Remove the battery pack.
  4. Remove the Hard disk drive (HDD)/Memory/Mini PCI Express Card slot compartment cover. a. Loosen the screws that secure the compartment cover [1]. b. Remove the compartment cover [2].
  5. Remove the frame fixing screws [3].
  6. Pull the tab in the direction shown by arrow [4].
  7. Take out the hard disk drive secured in a metal frame [5].
  8. Remove the screws and detach the metal frame from the hard disk drive.
  9. Attach the metal frame to a new hard disk drive and tighten the screws.
  10. Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other; then push it firmly into space.
  11. Reinstall the frame fixing screws.
  12. After aligning the attachment clips with their matching gaps, reinstall the compartment cover.
  13. Tighten the screws.
  14. Reinstall the battery pack.
  15. Turn the computer over again. Connect the AC adapter and the cables to the computer again.

Replacing memory

You can increase the amount of memory in your computer by installing a double data rate (DDR3) small outline dual inline memory module (SO-DIMM)-available as an option-in the memory slot of your computer. SO-DIMMs are available in various capacities.

Note: Use only the memory types supported by your computer. If you incorrectly install optional memory, or install an unsupported memory type, a warning beep will sound when you try to start the computer.

To install an SO-DIMM, do the following:

  1. Touch a metal table or a grounded metal object to reduce any static electricity in your body, which could damage the SO-DIMM. Do not touch the contact edge of the SO-DIMM.
  2. Turn off the computer. Disconnect the AC adapter and all cables from the computer.
  3. Close the computer display, and turn the computer over.
  4. Remove the battery again.
  5. Remove the Hard disk drive (HDD)/Memory/Mini PCI Express Card slot compartment cover. a. Loosen the screws that secure the compartment cover [1]. b. Remove the compartment cover [2].
  6. If two SO-DIMMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time. Be sure to save the old SO-DIMM for future use.
  7. Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into place. Make sure that it is firmly fixed in the slot and does not move easily.
  8. After aligning the attachment clips with their matching gaps, reinstall the compartment cover.
  9. Tighten the screws.
  10. Reinstall the battery.
  11. Turn the computer over, and reconnect the AC adapter and the cables to the computer.
    Note: If only one DDR3 SDRAM is used on the computer you are servicing, the card must be installed in SLOT-0 (a: lower slot), but not in SLOT-1 (b: upper slot).

To make sure that the SO-DIMM is installed correctly, do as follows:

  1. Turn the computer on.
  2. Hold F2 during startup. The BIOS setup utility screen opens. The System Memory item shows the total amount of memory installed in your computer.

The following table provides a list of CRUs (Customer Replaceable Units) for your computer, and informs you of where to find replacement instructions.

CRUSetup PosterUser Guide
AC adapterO
Power cord for AC adapterO
BatteryOO
Bottom access doorsO
Hard disk driveOO
MemoryOO

Trademarks

The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo, OneKey, VeriFace.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, products, or service names may be trademarks or service marks of others.

Notes

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Lenovo V370 User Guide V1.0 (English) Acrobat Distiller 7.0.5 (Windows)

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