Gaggenau VG 425 211 CN Gas Hob Instruction Manual

Model: VG 425 211 CN (JZT-VG425211CN)

Intended Use

Read these instructions carefully. Only then will you be able to operate your appliance safely and correctly. Retain the instruction manual and installation instructions for future use or for subsequent owners.

This appliance is only intended to be fully fitted in a kitchen. Observe the special installation instructions.

This appliance must be installed according to the installation instructions included.

Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.

Only allow a licensed professional to connect the appliance. Damage caused by incorrect connection is not covered under warranty. Call the after-sales service if you want to convert your appliance to a different type of gas.

This appliance is intended for domestic use and the household environment only. This appliance must only be used to prepare food and drinks and must never be used as a heater. Do not leave the appliance unattended during operation. Only use the appliance indoors.

Do not install this appliance on boats or in vehicles.

This appliance is intended for use up to a maximum height of 2000 metres above sea level.

This appliance is not intended for operation with an external clock timer or a remote control.

Do not use covers. These can cause accidents, for example due to overheating, catching fire or materials shattering.

Only use safety devices or child protection grilles approved by Gaggenau. Unsuitable safety devices or child protection grilles may result in accidents.

This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capabilities or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards.

Children must not play with, on, or around the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 15 years old and are being supervised.

Keep children below the age of 8 years old at a safe distance from the appliance and power cable.

Close the safety valve on the gas supply line if the cooker will not be used for a prolonged period.

Important Safety Information

Warning – WHAT TO DO IF YOU SMELL GAS!

Escaping gas may cause an explosion.

If you smell gas or notice any faults in the gas installation:

Warning – Risk of poisoning!

The use of a gas cooking appliance results in the production of heat, moisture and products of combustion in the room in which it is installed. Ensure that the kitchen is well ventilated especially when the appliance is in use.

Warning – Risk of fire!

Warning – Risk of burns!

When the appliance cover is closed, this leads to a build-up of heat. Only operate or switch on the appliance when the appliance cover is open. Do not use the appliance cover for keeping warm or setting down. Only close the appliance cover once the appliance has cooled down.

Caution! Damage to the appliance

Remove spilled liquids before opening the appliance cover.

Warning – Risk of injury!

Warning – Risk of electric shock and serious injury!

Causes of damage

Caution!

Environmental Protection

The sections below list a number of energy-saving tips and provide information on disposing of your appliance.

Saving energy

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Familiarising yourself with your appliance

Gas hob

Diagram of Gas Hob:

Control knob

The markings show the position of the corresponding burner and the setting between level 1 to 12 or simmering.

Visual signals of the luminous disc

The control knob is encircled by an illuminated ring that indicates a number of statuses and functions.

Indicator Meaning
Off Appliance off
Lit continuously orange Appliance on
Flashing orange Appliance off
Flashing orange and white alternately Residual heat indicator
Flashing yellow and magenta alternately Safety shut-off, power failure
Lit green and then yellow for some seconds Appliance initialising, only after first installation or power failure

Special accessories

You can order the following special accessories from your specialist dealer:

Only use the accessories as specified. Gaggenau accepts no liability if these accessories are used incorrectly.

Individual parts of the burners

Ensure that the individual parts of the burners are fitted in the correct position and are straight; otherwise, this may result in ignition problems or problems during operation.

Fit the burner head and the burner ring in such a way that the latches on the lower section of the burner click into place in the corresponding slots.

Note: If the burner parts are fitted at an angle, the appliance will not work.

Individual parts of the standard output burner:

Individual parts of the high output burner:

Operating the appliance

Switching on

Your gas hob has an automatic quick-ignition function.

  1. Place a suitable item of cookware on the pan support.
  2. Push in the control knob for your chosen burner and turn it clockwise or anti-clockwise to the heat setting you require. The burner ignites automatically.

Note:

Simmer setting

With the simmer setting, the burner switches the gas flame on and off. This allows you to melt chocolate or heat up delicate sauces, for example.

Turn the control knob to . It takes 10 - 50 seconds to switch on or off.

Electronic flame monitoring and automatic re-ignition

For your safety, the hob has an electronic flame monitoring system. If the flame goes out while the hob is in use (e.g. due to a draught), the appliance will automatically re-ignite the burner.

If re-ignition is unsuccessful (e.g. because liquid or food has boiled over and remains on the burner), the appliance will switch off the gas supply. The illuminated ring behind the control knob will flash.

Turn the control knob to 0. Wait until the appliance is cool enough and then check whether all the burner parts are in the correct position. Check whether the burner or the ignition plug are covered in food remnants etc. See "Trouble shooting" on page 13.

Switching off

Turn the control knob to position 0. The appliance electronics will shut off the gas supply.

Warning – Risk of burns!

When the appliance cover is closed, this leads to a build-up of heat. Only operate or switch on the appliance when the appliance cover is open. Do not use the appliance cover for keeping warm or setting down. Only close the appliance cover once the appliance has cooled down.

Caution! Damage to the appliance

Remove spilled liquids before opening the appliance cover.

Residual heat indicator

The luminous disc behind the control knob flashes after switching off, to indicate that the appliance has still not cooled down to such an extent that it can be touched safely.

Safety shut-off

For your safety, the appliance has a safety shut-off function. The appliance is automatically switched off if it has been in operation for an extended period. How long the appliance waits before switching itself off depends on the setting (setting 12 = 1 hour, setting 1 = 4 hours). The illuminated ring behind the control knob will flash orange and white alternately.

Turn the control knob to 0. You will now be able to start the appliance again as usual.

Table of settings and tips

Tips for cooking and roasting

The values given in the settings table must be looked upon as recommended values. The heat required depends not only on the type and condition of the food, but also the size and contents of the pot.

Due to the high performance of the cooktop, fat and oil will heat up quickly. Never leave the cooktop unattended, fat can ignite, food can burn.

Preferably use the rear cooking zones to prepare meals that need longer to cook.

Preferably use the high output burners for brief cooking, deep fat frying and searing of large quantities.

Information and tips regarding cookware

The following information and tips have been provided to help you save energy and avoid damaging your cookware.

Suitable cooking vessels

Burner Recommended pan base diameter Minimum pan base diameter
Standard-output burner 200 - 240 mm 90 mm
High-output burner 240 - 280 mm 90 mm

Pans with a diameter of less than 90 mm or more than 280 mm should not be used. If you do use larger pans, these should not protrude beyond the edges of the appliance.

Precautions for use

Diagram Instruction

[Icon of a pot on a burner]

Use pots or pans which the right size for each burner. Do not use small pots or pans on large burners. The flame should not lick the sides of the pot.

[Icon of a pot with a crack]

Do not use damaged pots or pans, which do not sit evenly on the cooktop, they may tip over.

[Icon of a pot with a flat base]

Only use pots or pans with a flat, flat base.

[Icon of a pot with a lid]

Do not cook without a lid and make sure the lid is properly fitted. This wastes energy.

[Icon of a pot centered on a burner]

Always centre the pot or pan over the burner, otherwise it could tip over.

[Icon of a large pot on a small burner]

Do not place large pots or pans that may be damaged by the high temperatures.

[Icon of a pot correctly placed on a burner]

Place the pots or pans on the pan support, never directly on the burner. Make sure that the pan supports and burner caps are correctly positioned before using the appliance.

[Icon of a pot with a handle]

Pots or pans should be placed on the pan support, never directly on the burner.

[Icon of a pot on a burner with flame licking the side]

Do not strike the cooktop and do not place excessive weight on it.

[Icon of a pot with a lid and steam]

Do not heat a cooking vessel to roasting, pan or level of more than one burner at the same time. The resulting heat accumulation will damage the appliance.

Cleaning and maintenance

Warning – Risk of electric shock!

Do not use any high-pressure cleaners or steam cleaners, which can result in an electric shock.

Warning – Risk of burns!

The accessible parts become very hot in operation. Never touch hot parts. Keep children at a safe distance.

Caution! Risk of surface damage

Cleaning the appliance

Clean the appliance after each use once it has cooled down. Remove liquids that have boiled over or spilled immediately and do not allow any food remains to burn on.

To ensure good performance and safe use throughout their service life, keep the burners clean. Ensure that the openings and slots in the parts of the burner are free of dirt.

Make sure that the ventilation openings under the pan support and slots in the ignition ports are not covered by dirt.

During assembly, make sure that the burner parts (catch tappers) are in the correct position. All parts must be straight.

Burnt-on dirt

For hard-to-remove, burnt-on dirt, you can order a cleaning gel from Gaggenau's online shop, from your specialist retailer or Gaggenau's after-sales service (item number 00311859). It is suitable for pan supports and the stainless-steel recess. If necessary, let the dirt soak overnight. Follow the instructions on the cleaning agent.

Caution! Damage to the surface

Do not use the cleaning gel on the burner parts.

Burner discolouration

After extended use, the brass burner parts take on a darker colour as a result of the oxidation process that occurs naturally. The discolouration does not affect their serviceability.

Cleaning and maintenance

Appliance part/ surface Recommended cleaning
Stainless steel surfaces Clean using a soft, damp cloth and some washing-up liquid. Use a minimal amount of water when cleaning to prevent water from penetrating the appliance. Soak burnt-on remains with a small amount of soapy water; do not scour. Remove heavy soiling or yellow discolouration caused by heat using Gaggenau's stainless steel cleaner (item no. 00311499).
Pan supports, wok ring Carefully remove for cleaning. Soak in the sink. Clean using a scrubbing brush and washing-up liquid. Clean the area around the rubber buffers carefully so that they do not become detached. Rinse with clean water and dry before putting them back. You can also clean the pan supports in the dishwasher. This may cause the pan support to become lighter in colour. This does not affect its usability.
Burner parts Make sure that no small parts are lost. Do not clean in the dishwasher.
Control knobs Clean using a soft, damp cloth and a little washing-up liquid; the cloth must not be too wet. Dry with a soft cloth. Make sure that the openings are not blocked.

Trouble shooting

Malfunctions often have simple explanations. Before calling the after-sales service, please read the following notes.

Warning – Risk of electric shock!

Improper repairs are dangerous. Repairs may only be carried out by Gaggenau's trained after-sales engineers. If the appliance is faulty, unplug the mains plug or switch off the circuit breaker in the fuse box. Contact the after-sales service.

Disruption Possible cause Solution
The burner will not ignite when it is switched on. Burner or gas supply fault. Turn all control knobs to 0. Check the circuit breaker, whether the circuit breaker has tripped. Check: Are the burner parts positioned correctly? Is the main gas tap open? Is the burner clean and dry? Is there air in the line following initial connection or a cylinder change (in the case of liquid gas)? Is the gas cylinder empty (in the case of liquid gas)?
The burner will not ignite when it is switched on. The illuminated ring behind the control knob is flashing orange and white alternately. Demo mode is activated. Deactivate demo mode.
The burner will not ignite when it is switched on. All the illuminated rings behind the control knobs light up green for 15 seconds after switch-on. Then the illuminated ring around the active control knob is lit orange. Electronics fault Turn all control knobs to 0 and disconnect the appliance from the mains power supply. Wait at least 30 seconds. Reconnect the appliance. The illuminated rings around the control knobs light up green for a few seconds and then turn yellow. Wait until the illuminated rings switch off. Turn all control knobs to 0. If the illuminated ring around the control knob flashes yellow and magenta alternately, call the after-sales service. Turn all control knobs to 0, then switch the appliance on again. If the illuminated ring around the control knob flashes yellow and magenta alternately, call the after-sales service.
The burner goes out while the appliance is in operation. Safety shut-off function: No actions have been performed for an extended period. Turn all control knobs to 0 and then switch them back on if you wish to continue using the appliance.
The illuminated ring behind the control knob flashes orange and white alternately. Domestic power failure: The appliance will revert to the last setting. Turn all control knobs to 0, and then switch them back on if you wish to continue using the appliance.
The illuminated ring behind the control knob flashes orange and white alternately. Domestic power failure: Following a power failure, the appliance will revert to the last setting. Turn all control knobs to 0, and then switch them back on if you wish to continue using the appliance.
There is a smell of gas in the kitchen. Gas may be leaking out where the gas cylinder is connected. Check that the gas cylinder connection is not leaking. Open windows and ensure the room is well ventilated.
The appliance casing slightly warps at the corners during operation. The metal casing of the appliance expands when heated. This is normal. It will contract again once it has cooled down.

Note:

Demo mode

If all the illuminated rings around the control knobs light up white for 10 seconds after switching on the appliance, demo mode is activated. The burner does not ignite. The illuminated ring around the control knob lights up.

You can deactivate demo mode as follows:

  1. Turn all of the control knobs to 0. Disconnect the appliance from the mains power supply. Wait at least 30 seconds.
  2. Reconnect the appliance. The illuminated rings around the control knobs light up green for a few seconds and then turn yellow. Wait until the illuminated rings switch off.
  3. Then reactivate demo mode within three minutes as follows: Turn any of the control knobs anti-clockwise to position 12. Turn the control knob clockwise to position 1. Turn the control knob anti-clockwise to position 0. Wait until the illuminated ring turns yellow.
  4. Turn the control knob clockwise to position 1. The illuminated ring lights up green. Wait for 5 seconds. The illuminated ring now turns yellow.
  5. Demo mode has now been deactivated. To save the setting, always exit the menu as follows: Turn the control knob to 0. Then turn the control knob anti-clockwise to position 12. Turn the control knob clockwise to position 1. Turn the control knob anti-clockwise to position 0. Wait until the illuminated ring goes out.

After-sales service

If your appliance requires repair, Gaggenau's after-sales service is available to assist you. They will find a suitable solution and try to avoid unnecessary visits by service personnel.

E number and FD number

When calling, please quote the full product number (E-Nr.) and the production number (FD-Nr.) so that Gaggenau can provide you with the correct advice. The type plate with these numbers can be found on the appliance. You can record the appliance numbers and the telephone numbers of the after-sales service here so that you do not have to search for them when needed.

E number:

FD number:

After-sales service:

Please note that a visit from an after-sales service engineer is not free of charge in the event that the appliance has been misused, even during the warranty period.

Please find the contact details for all countries in the enclosed customer service list.

To book an engineer visit and product advice

The professional competence of the manufacturer guarantees that repairs will be carried out by specially trained service technicians using original spare parts.

Package list

No. Part name QTY Unit
1 Gas hob 1 PC
2 Operation and installation instructions 1 PC
3 Knob's installation instructions 1 PC
4 Knob with nut 2 PC
5 Mounting plate 1 PC
6 Clamping sleeve 1 PC
7 Connecting cable 2 PC
8 Inlet elbow 2 PC
9 Gasket 2 PC

Information on hazardous substances in the product

Hazardous substance

Part Name Pb Hg Cd Cr (VI) PBBs PBDEs DBP DIBP BBP DEHP
Printed circuit board assembly X
Display unit X
Power cord and connection cable X
Housing assembly X
Valve and piping assembly X
Burner assembly X

Note 1: ○ indicates that the content of this hazardous substance in all homogeneous materials of this part does not exceed the limit stipulated in the GB standard for restriction of hazardous substances in electrical and electronic products.

Note 2: X indicates that the content of this hazardous substance in at least one homogeneous material of this part exceeds the limit stipulated in the GB standard for restriction of hazardous substances in electrical and electronic products.

Note 3: Parts not listed above indicate that the content of hazardous substances does not exceed the limit stipulated in the GB standard for restriction of hazardous substances in electrical and electronic products.

Note: The table above includes all parts for this type of product manufactured by Gaggenau. The actual configuration of parts for your product may vary. If you have any questions, please call the company's customer service hotline provided with the product.

Product Environmental Information Notice

Use and maintain this product according to the product instructions. Improper use or disposal of this product may have an impact on the environment and human health.

In accordance with the relevant regulations of the State "Recycling and Disposal Regulations for Waste Electrical and Electronic Products", when you plan to dispose of this product, please hand it over to a qualified disposal enterprise for waste electrical and electronic products. Information on the content of toxic and harmful substances in the product is shown in the table above.

Manufacturer Information

BSH Hausgeräte GmbH
Carl-Wery-Straße 34,
81739 München, GERMANY

Place of Origin: France

General Distributor: BSH Home Appliances (China) Co., Ltd.

Address:
No. 18, Qingjiang Road, Gulou District, Nanjing City, Jiangsu Province, China

Customer Service Hotline: 400 828 0099

Customer Service Email: careline.china@bshg.com

Website: www.gaggenau-world.com.cn

Models: VG 425 211 CN Vario Gas Cooktop, VG 425 211 CN, Vario Gas Cooktop, Gas Cooktop, Cooktop

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