Technical Parameters
Product Name: | OWS Open Wearable Stereo |
Product Model: | V21 |
Bluetooth Name: | W&P OPENZONE |
Bluetooth Version: | V5.4 |
Bluetooth Transmission Range: | ≥10m |
Headphone Battery Capacity: | 40mAh/3.7V |
Charging Case Battery Capacity: | 400mAh/3.7V |
Speaker Impedance: | 1813mm/16Ω |
Frequency Range: | 20Hz-20KHz |
Charging Case Connector: | Type-C |
Headphone Charging Time: | 1.5H |
Charging Case Charging Time: | 1.5H |
Headphone Weight: | 8.5g |
Whole Weight: | 69.2g |
Headphone Size: | 47.02mm*43.46mm*18.18mm |
Charging Case Size: | 71.22mm*67.63mm*29.57mm |
Product Accessory List
The product package includes:
- Headphones*1
- Charging case*1
- Charging cable*1
- User manual*1
Product Introduction
The headphones feature:
- MIC hole
- Left headset
- Right headset
- LED light
- Touch induction area
- Charging case
- Reset button
- LED light on charging case
- Type-C charging port on charging case
How to Use
Power On/Off
Power On:
- Automatic Power On: Open the charging case, and the earphones will turn on automatically.
- Manual Power On: Press and hold the touch control for 3s to turn on.
Power Off:
- Automatic Power Off: Put in the charging case and close cover to shutdown.
- Manual Power Off: Press and hold the touch control for 5s to turn off.
The device will auto turn off after 5 minutes of disconnection.
Controls
Left Earbud:
- Answer the call: Double click
- Hang up: Double click
- Call rejection: Press for 2s
- Play/Pause: Double click
- Previous: Triple click
- Volume --: Single press
- Voice assistant: Press for 2s
Right Earbud:
- Answer the call: Double click
- Hang up: Double click
- Call rejection: Press for 2s
- Play/Pause: Double click
- Previous: Triple click
- Volume +: Single press
- Music/Game Mode: Press for 2s
Both earbuds can be switched freely. The left and right earbuds can be connected to the cell phone, switch freely, and connect back in seconds after booting.
Product Wear
Follow these steps to wear the headphones:
- Insert the earbud into your ear.
- Adjust the ear hook to fit comfortably around your ear.
- Ensure a secure fit.
- Repeat for the other ear.
Bluetooth Pairing
First-time Bluetooth Pairing:
- Open the charging case lid and remove the left and right earbuds; they will automatically enter pairing mode.
- Enable Bluetooth on your phone, search for the pairing name "W&P OPENZONE", and click to connect.
- A prompt tone will sound when pairing is successful.
Note: If you cannot find the Bluetooth device, please turn off Bluetooth on your phone and then turn it back on to reconnect. The pairing time for the earbuds is 5 minutes; they will automatically turn off if the time is exceeded. If you need to connect again, please follow the steps above until the Bluetooth connection is successful.
Automatic Reconnect Feature:
After the first successful connection, the earbuds will default to reconnecting to the last paired device upon power on.
Common Problems
- Headphones cannot be paired with cell phone? Check whether the headphones are in pairing or connecting state, and check the Bluetooth search function of your cell phone.
- The headphones cannot be turned on? Please check if the headphones are fully charged, and charge for 30 min before turning on.
- Can I replace the battery of headphones? No, headphones use a non-removable battery.
- Is the headphones disconnected from my cell phone? The effective distance of these headphones is 10 meters indoor. If the distance between the cell phone and the headphones is more than 10 meters or there are multiple obstacles, the headphones and the cell phone will be disconnected. Please keep within the effective distance to use these headphones.
- After connecting the headphones to the computer or cell phone, I hear different sounds? Since Bluetooth is a wireless technology, it is sensitive to objects between the headphones and the connected device. Please check whether there is metal or other objects affecting the connections within the connection range.
- Can I use the headphones to control the applications on my cell phone when it is connected to my cell phone? The software settings of device applications may vary, so the functions of individual applications may not support control by headphones.
Precautionary Note
- Do not use corrosive cleaning agents to clean the product.
- Do not expose this product to direct sunlight for a long time, do not place this product in a high temperature environment, and keep it away from ignition sources.
- Do not immerse headphones in water.
- If there is a serious bulge, it is prohibited to continue using it.
- Do not disassemble or squeeze the battery, and do not put it into fire, which may cause the battery to leak, overheat, catch fire or explode.
- Do not attempt to disassemble this product to make any modifications, as it does not contain any detachable service components.
- This device is not a toy and should be used by children under adult supervision.
- If you do not intend to use this product for an extended period of time, please store it in a dry environment and charge the headphones at least once a month to prolong its life and avoid extreme temperatures and dust.
Fault Analysis
Malfunctions | Causes | Solutions |
---|---|---|
Unable to boot | Low battery | Please recharge in time |
Cannot connect | Outside the connection range | Be careful to connect within 10 meters |
No sound during calls | Connection Failure / Not in call mode | Reconnect / Switch to call mode |
Product Storage & Maintenance
1. Product storage environment
Please store in a cool and dry place.
2. Product Maintenance
- A. Recommended use 5V/2A charger to charge headphones.
- B. Please wipe off any residual sweat on the headphones contacts after use to avoid oxidation of the metal contacts.
- C. The suggested working temperature range is 5°C-45°C. Too cold, too hot, or high-temperature environments will reduce battery life and affect product performance.
- D. Do not use it in thunderstorms.
- E. Please recharge the battery before use after a long time of non-use.
- F. Please use dry soft cloth to clean the headset.
- G. If there is water or sweat at the slot, wiping it with a dry cloth does not affect normal use.
- H. Please do not approach sharp or hard objects, as they can easily damage the product.
RF Exposure Statement
This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC ID: 2A88Y-V21-1