Cat Mate C100 / C200 Automatic Pet Feeder Instructions
Model Numbers: C100, C200
Manufacturer: Pet Mate Ltd.
Important Information
IMPORTANT - PLEASE READ BEFORE USE
INSTRUCTIONS
Website: www.pet-mate.com
Customer Service UK: +44 (0)1932 700 001
Customer Service N. America: (936) 760 4333
PET MATE Ltd. Lyon Road, Hersham, Surrey KT12 3PU, England.
N. America only: ANI MATE 104A Longview Street, Conroe, TX 77301
Important Safety Instructions
- Read all instructions before installing or using this product.
- Register your purchase on-line at www.pet-mate.com (see guarantee).
- Do not allow children to play with this product.
- Inspect product regularly for correct operation and damage. Do not use if in doubt.
- This product is designed for use with pets only, as described in these instructions.
- Dispose of all packaging material properly. NOTE: Plastic bags could cause suffocation - keep away from children and animals.
SAVE THESE INSTRUCTIONS
Guarantee
Pet Mate Ltd. guarantees your product for a period of 3 years from the date of purchase, subject to the registration of your purchase details on our website www.pet-mate.com within 14 days of purchase. (If you do not have access to a computer, please send details of your purchase with copy of receipt along with your name and address.) In the event of a fault developing contact Pet Mate customer services for a returns authorisation number. The guarantee is limited to any defect arising due to faulty materials or manufacture. Any defective item will be repaired or replaced free of charge at the manufacturer's discretion, provided that the defect has not been caused by neglect, misuse or normal wear and tear. Your statutory rights are not affected.
Product Compliance
Hereby, Pet Mate Ltd., declares that this product is in compliance with the essential requirements and other relevant provisions of EU Directives. All Declarations of Conformity (DoC) may be viewed at www.pet-mate.com/eudoc.
IMPORTANT: Dispose of end-of-life products and batteries in accordance with locally applicable regulations for your country. EU: Refer to Terms and Conditions section EU Waste Electrical and Electronic Equipment (WEEE) Directive on www.pet-mate.com for more information.
1. Introduction
Thank you for choosing this Cat Mate Automatic Pet Feeder.
The C100 and C200 feeders are designed to feed your pet at its normal mealtimes, as these are the times it will generally visit its feeding place.
With the C200, you can set any time delay up to 48 hours. For example, if the time is 10 a.m. on a Saturday and you wish to serve one meal at 6 p.m. on Saturday and one at 8 a.m. on Sunday, you would set one of the timing knobs to 8 hours delay and the other to 22 hours.
With the C100, you may serve one meal with a maximum of 24 hours delay.
We advise you monitor your pet's usage for the first 24 hours to ensure correct operation and function.
2. Operation
a. Battery Installation: Turn the unit upside down and remove the battery cover by releasing the retainer clip. Insert an AA battery in the orientation indicated by the battery symbol [battery symbol]. Check that the gear rotates as shown by the arrow (Fig. 1).
NOTE: We recommend an Alkaline battery size AA, e.g. Duracell MN1500. A good quality alkaline battery should normally last approximately 12 months in continuous use.
Replace the battery cover.
b. Opening Lids: Align the pointer on the timer knob with the printed '0' (zero) on the recessed bezel of the lid (Fig. 2).
c. Removing Food Bowls: Lift the back of the bowl first, as shown by the arrow (Fig. 3). For the C200 only: If feeding wet food, insert the pre-frozen ice pack.
d. Replacing Food Bowls: Replace filled food bowls, pressing the bowl down firmly to engage the tamper device (A, Fig. 3) into the base unit. Push down on the centre of the lid and set the desired time delay by rotating the timer knob (Fig. 4). Place the unit in the required position.
e. Battery Removal: Remove the battery after use.
3. Feeding Cats
We suggest you introduce your cat to its feeder by following these steps:
- Place your cat's food in the food bowl with the lid open and place the unit in the normal feeding position. (Try using its favourite food to encourage it to get used to the feeder.)
- Finally, use the timing mechanism, but try not to watch your cat – if it knows you are around, it may wait for personal attention!
If leaving your cat for a weekend, don't forget to make suitable toilet arrangements for it. We recommend the use of the CAT MATE Pet Fountain for the supply of cool, clear water.
Kittens should not be left alone for long periods without someone to check periodically that all is well.
4. Simultaneous Feeding (C200 only)
For feeding two cats at the same time, we recommend fitting the lid-link clip, supplied with the C200 feeder, to ensure the simultaneous opening of both lids.
The lid-link clip is fitted as follows:
- Open both lids (as per instruction 2.b.) and remove them by simply pulling vertically from the base unit.
- Remove both food bowls (Fig. 3), then remove the lid-link clip (B, Fig. 5), which is stored in the front left recess of the base unit.
- Turn over one of the lids and attach the lid-link clip onto the lid rim between the notches (C, Fig. 6). Repeat for the second lid.
- Refit lids to the base unit, taking care to ensure that the lid retaining clip (D, Fig. 7a) is pushed fully down into position (Fig. 7b).
- Insert the pre-frozen ice pack, if required, and replace the filled food bowls.
- Push down the lids and rotate both timer knobs to the same desired time delay (Fig. 4). Place the unit in the required position.
5. Feeding Dogs
Most small dogs will readily adapt to an automatic feeder, but it is recommended to supervise your dog's first few encounters to ensure that it is unlikely to damage the unit, which may be a problem with puppies.
When leaving your dog, do not forget to make adequate toilet arrangements for it. Dogs, and particularly puppies, should not be left alone for long periods without someone to check periodically that all is well. We also recommend the use of a DOG MATE fountain for the supply of fresh water.
For extra stability, the feeder may be attached to a wooden baseplate as follows:
- Remove lid(s) and food bowl(s). Place the feeder in the desired position on a wooden board. Locate the two moulded-in retaining clips (E, Fig. 8a/b) and mark a screw hole by using a suitable screw to go down through the centre of each hole (Fig. 9).
- Break out the retaining clips by carefully cutting the retaining webs with a sharp knife (Fig. 10).
- Replace the clips in the holes with the flat side of the clip uppermost and screw to the board at the marked screw positions using suitable screws (Fig. 11).
- Turn the clips to lock/unlock the feeder to the wooden base (Fig. 12).
6. Hints on Food Storage
Your feeder is designed for use with all pet foods.
For wet food, the C200 should always be used with its ice pack unless the surrounding temperature is less than 5°C (40°F). To freeze the ice pack before use, place it in a freezer for at least 6 hours. Spare ice packs are available from your dealer or directly from www.pet-mate.com.
It is not possible to use an ice pack with the C100. If leaving wet food in very warm weather, it is recommended that the food be chilled in a refrigerator before placing it in the feeder.
When using your feeder with wet food, ensure that the food comes from a freshly opened can/pack. If the weather is very warm, you are advised not to leave wet food for long periods and may prefer to serve dry food, which has better keeping qualities. If in doubt, please consult the manufacturer of your cat's wet food.
7. Positioning of Feeder
The feeder should be used indoors or in a garage or outbuilding, and should be placed in a cool corner shaded from sunlight, with about 2.5cm (1") clearance at the back to allow the lid(s) to open fully.
8. Cleaning
The C100 and C200 feeders are very easy to clean, and normally only the food bowls will require washing. The base unit, lids, and lid lifting levers can all be wiped with a soapy cloth. If required, lids may be removed for washing – simply pull out vertically from the base unit. When refitting lids, take care to ensure that the lid retaining clips (D, Fig. 7a) are pushed fully down into position (Fig. 7b). Under no circumstances should the base unit be immersed in water.