Third Reality Smart Plug E2: Quick Start Guide

Product Overview & Features

The Third Reality Smart Plug E2 is a versatile Zigbee 3.0 compatible smart plug designed to enhance your smart home experience. It supports real-time energy monitoring, acts as a Zigbee repeater to extend your network's range, and allows customization of its on/off state after power restoration.

Key Features:

• Real-time energy monitoring.
• Compatible with major Zigbee ecosystems including Amazon Echo, SmartThings, Home Assistant, Hubitat, and Third Reality hubs.
• Acts as a Zigbee repeater, strengthening your Zigbee mesh network.
• Customizable on/off state upon power restoration.

Specifications

Setting Up Your Smart Plug E2

LED Indicator Status

• Pairing Mode: LED light flashes red.
• Pairing Completed: LED light is off.
• Power ON: LED light is solid red.
• Power OFF: LED light is off.

Factory Reset

To reset the Smart Plug to factory defaults, power it on, then press and hold the On/Off button for more than 10 seconds until the LED light flashes, indicating it has entered pairing mode.

Pairing with Compatible Devices

Before pairing, ensure your hub firmware and phone app are updated to the latest versions. Set up your Zigbee Hub according to its user manual.

Insert the Smart Plug into an outlet; it will automatically enter pairing mode. Follow the instructions in your respective phone app to complete setup. For compatible Echo devices, you can also say, "Alexa, discover devices."

Compatible Devices List:

• Amazon Echo: Echo 4th Gen, Echo Plus 1st/2nd Gen, Echo Show 10 2nd/3rd Gen, Echo Studio.
• Eero: Eero 6, Eero 6 Pro.
• SmartThings: SmartThings Hub 2015/2018, Aeotec Smart Home Hub.
• Hubitat: Hubitat Elevation.
• Home Assistant: Via ZHA or Zigbee2MQTT.
• Third Reality: Smart Hub Gen2/Gen2 Plus.

Pairing with SmartThings

App: SmartThings App

1. Ensure your SmartThings Hub has the latest firmware.
2. Plug the Smart Plug into a socket near the hub. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
3. In the SmartThings app, tap "+" (upper right), then "Scan for nearby devices." The Smart Plug should pair within seconds.
4. You can now control the plug or create routines.

Pairing with Amazon Echo

App: Amazon Alexa App

1. Ensure your Echo speaker has the latest firmware.
2. Plug the Smart Plug into a power outlet near the Echo speaker. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
3. In the Alexa app, tap "+" (upper right) to "Add Device." Choose "Other," then "Zigbee connection" to add the device, or simply ask Alexa to discover devices. The Smart Plug will pair within seconds.
4. Control the plug via voice command or the Alexa app, or create routines.

Pairing with Third Reality

Zigbee Hub: Smart Hub Gen2/Smart Hub Gen2 Plus
App: Third Reality App

1. Ensure your Smart Hub, Smart Plug E2, and Third Reality app are updated.
2. Plug the Smart Plug into a socket near the hub. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
3. In the Third Reality app, tap "+" (upper right), tap the plug icon, choose the hub, then tap "Pair." The Smart Plug will pair within seconds. You can view power consumption and customize settings after power outages.

Pairing with Hubitat

Website: http://find.hubitat.com/

1. Check for firmware updates in your Hubitat settings.
2. Plug the Smart Plug into a socket near the hub. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
3. In Hubitat, navigate to the "Device" tab and tap "Add device."
4. Choose "Zigbee" to add the device manually.
5. The Smart Plug will pair within seconds. You can then rename it and set its location.
6. You can now turn the Smart Plug on/off.

Pairing with Home Assistant

Zigbee Home Automation (ZHA)

1. Plug the Smart Plug into a socket near the hub. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
2. Ensure your Home Assistant Zigbee Home Automation setup is ready. Go to "Settings" > "Devices & Services."
3. Click "Devices" under the Zigbee integration, then click "Add Devices."
4. Once pairing is complete, the device will appear on the page.
5. Navigate back to "Devices" to find the added Smart Plug.
6. Click the device to access its control interface, monitor active power, and set on/off states after power outages.

Zigbee2MQTT

1. Plug the Smart Plug into a socket near the hub. The LED indicator will flash rapidly red, indicating pairing mode. It exits pairing mode within 3 minutes if not paired. To re-enter pairing mode, press and hold the button for 10 seconds until the LED flashes rapidly red.
2. Click "Permit Join" in Zigbee2MQTT to add the device.
3. The Smart Plug E2 will be added successfully.
4. Click the device name to view detailed information.

Mesh Network Setup

To extend the range of your Zigbee network, especially for rooms outside the direct signal range of your hub or Echo device, you can utilize the Smart Plug E2 as a mesh network extender.

1. Initially, set up the smart plugs close to your primary Zigbee hub or Echo device.
2. Once paired and connected, unplug the plug and move it further away. Ensure it is within the Zigbee range of another active plug that is already part of the network. This process forms a Zigbee Mesh Network, where each connected plug acts as a node, extending the network's reach.

Using Your Smart Plug E2

• Control the Smart Plug using voice commands (e.g., "Alexa, turn on/off First Plug").
• Set schedules or timers for automatic on/off control.
• Create routines for automated smart home scenarios (e.g., "Alexa, good morning" to turn on a coffee maker).
• Remotely control the Smart Plug from your smartphone, even when away from home.
• Utilize the plugs as extenders to improve connectivity for devices further from your hub.

Troubleshooting

1. Factory Reset: Power on the Smart Plug and press and hold the button for over 10 seconds until the LED flashes red.
2. Fail to Pair with Echo:
   • Verify Echo speaker compatibility and ensure the Smart Plug is in pairing mode.
   • Confirm Echo devices are set up before adding Smart Plugs.
   • Reboot the Echo speaker or Zigbee Hub by unplugging and replugging the power.
   • Consider factory resetting the Echo speaker (press and hold Action Button for 25 seconds) and try pairing again.
3. Smart Plug Not Responding:
   • Toggle the Smart Plug on/off twice in the Alexa app to sync.
   • If disconnected, reboot the Echo speaker, factory reset the Smart Plug, and re-pair.
   • If issues persist, deregister and re-register the Echo speaker.
4. Moving Smart Plugs: If moving a paired plug to a different Echo device, remove it from the Alexa app first and wait 30 minutes for cloud synchronization before re-pairing.
5. Alexa's Response: If Alexa indicates failure to find the plug, try saying "Alexa, turn all plugs off." If the plug responds, it was a false fail by Alexa. Report this to Amazon. If the plug does not respond, contact Third Reality support at Support@3reality.com.

Support and Warranty

For troubleshooting, warranty, and safety information, visit www.3reality.com/devicesupport.

For customer support, contact info@3reality.com or visit www.3reality.com.

For help with Amazon Alexa, refer to the Alexa app.

Compliance: CE, ROHS