Euhomy Portable Nugget Ice Maker

Instruction Manual

SKU: IM002-NBL-USEH

Congratulations

Dear Customer:

Welcome to the Euhomy family. Thank you for purchasing one of our products. Our goal is to provide you with superior service. If there is anything missing from or wrong with your order, or if you have any questions about using our ice maker, PLEASE contact us.

Email: support@euhomy.com

Facebook: @Euhomy.Official

The Euhomy team is available 24/7 to address your questions, comments, and concerns. Your satisfaction is our ultimate goal. We want to make everything right so you'll share your positive experience with other shoppers on Amazon.

If you experience any problems, please send an email to support@euhomy.com.

Our mission:

Be sure to register at www.euhomy.com/register for updates, warranty, and other relevant information.

Q&A

1. How often do I need to clean my ice maker?

It depends on your usage habits. If you use the ice maker often, it is recommended that you clean it at least once a week. Failure to clean the machine will cause scale accumulation, which will eventually block the pump and cause the product to stop working.

2. How should I clean the machine?

It is recommended to use lemon water or a solution of low-acid vinegar and water for cleaning. Drain the machine immediately after cleaning and then rinse it with pure water. It is recommended to drain the water tank at least once every three days. This keeps the hardness of the water low, ensures that impurities can be discharged, and prevents scale buildup in the water tank.

3. Why are my ice cubes cloudy?

It means that your water quality is turbid. It is recommended to use only drinking water and distilled water. If your water quality problem is serious, it is recommended that you install a water filtration system on your faucet.

4. Can I put milk and juice into the water tank to make ice cubes?

Using liquids other than water to make ice cubes is not recommended. Our research has found that the particles in milk and beverages can easily block the pump and reduce the life of the pump. Also, the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside the machine and easily breaks it, making the product unable to continue working.

5. Why do my ice cubes melt easily?

Because the ice maker is not a refrigerator, it does not have a heat-control function. High ambient temperatures in summer will accelerate the melting of ice cubes. You can close the lid of the machine to maintain the internal temperature. Some users put electric fans by the machine to blow away hot air, which you can also try. However, if you are not going to use the ice cubes for a long time, we recommend removing them from the ice basket and storing them in your freezer.

6. Why do my ice cubes stick together?

Either the room temperature or the water temperature is too low. You can add water to increase the temperature of the water in the tank. If this does not work, then the evaporator may have sagged and become deformed. It is recommended that you push up the cubes with your hand.

7. Why do the ice cubes I made smell of plastic?

The ice cubes themselves have no taste. If they smell of plastic, first try to clean the inside of the machine with lemon water. Then run a few ice-making cycles and discard the ice cubes made. Finally, rinse the machine with distilled water.

8. Why does my machine make noise when it is running?

The machine will make a faint sound when it is running. Closing the lid can reduce the noise. If the water pump makes noise during use, it is recommended to turn off the machine first. Then turn on the machine after cleaning the filter in the water tank to see whether the noise disappears.

9. Why is water leaking from my machine?

It may be that the tube inside the machine fell off during transport. You can remove the back cover of the machine and reconnect the tube yourself. If you do not know how to do this, please contact the Euhomy team. We will refer you to a professional video to help you solve the problem.

10. Why is there water flowing but not making ice?

If the ambient temperature and refrigeration pipe are OK, then the refrigerant in the machine has leaked. Please send us a video or picture, and the Euhomy team will help you.

11. Why the ice making is not big?

When the ambient temperature or the initial water temperature is too high or the machine's evaporator column deformation will lead to the production of ice is not large enough. It is recommended to continue to wait for the machine to make a few more rounds of ice, or add the water temperature of the tank is not too high, and then the deformed evaporator column will be manually pulled down to restore its original state.

Safety Precautions

Your safety and the safety of others are very important. We have provided many important safety messages manual and your appliance. Always read and obey all safety messages.

This is the safety alert symbol: ⚠️

All safety messages will follow the safety alert symbol and the word "DANGER" or "WARNING".

These words mean: You can be killed or seriously injured if you don't immediately follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

General Safety Instructions

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

Grounding Information

WARNING: This appliance must be grounded.

Wire Color Codes

Note: The wires in the power cord are colored in accordance with the following code:

COLORWIRING
Green, or green with a yellow stripeGrounding
WhiteNeutral
BlackLive

To prevent a hazard due to instability of the appliance, it must be placed on a flat, even surface.

Unit Construction & Operation

Unit Components:

Diagram Description: The device is depicted as a compact, rectangular ice maker with a transparent lid. Control buttons and indicator lights are visible on the front panel. An air vent is shown on the side. A separate diagram illustrates the control panel with indicator lights: 'Ice Full', 'Add Water', and 'Ice/Clean' button.

Operating Procedures & Maintenance

Remove the exterior and interior packaging, and then check all the accessories are included. If any parts are missing, please contact our customer service.

Remove all the tapes on the unit. Take out the accessory parts inside.

Clean the interior with lukewarm water and a soft cloth.

Locating your ice maker on a level counter top: far from direct sunlight and other sources of heat (i.e., stove, furnace, and radiator). Make sure that there is at least 6 inches between the back and sides of your ice maker with the wall.

Allow one hour for the refrigerant fluid to settle down before plugging your ice maker in.

The power plug must be accessible directly. WARNING: fill with potable water only. Use only drinking water.

How to Start the Unit

Rotate the handle to the same angle as the mounting hole on the machine. Put it on the machine.

DANGER: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, please call our customer service.

1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a grounding plug which mates with standard grounding wall outlets to minimize the possibility of electric shock.

2. Plug your appliance into an exclusive, properly installed, grounding wall outlet. Do not under any circumstances damage the grounding means of the plug. Any questions concerning power and/or grounding should be directed toward a certified electrician.

3. This appliance requires a standard 110-120 Volt, 60Hz electrical outlet with good grounding means.

Before Using Your Ice Maker (Initial Cleaning)

It is strongly recommended to clean it thoroughly. Unplug the unit before cleaning or making any maintenance.

  1. Take out the ice basket.
  2. Clean the interior with diluted detergent, warm water and a soft cloth.
  3. Then use the water to rinse the inside parts, and drain out the water by unplugging the drain cap on front bottom side.
  4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
  5. Dry the interior and exterior with a clean soft cloth.
  6. When the machine is not to be used for a long time, drain water completely & dry the interior.

How to Start the Unit (Continued)

1. Take out the ice basket and fill the water tank with potable water—0.3 gallon at the most at one time.

2. Replace the ice basket.

Diagram Description: An illustration shows water being poured into the ice maker's water tank up to the 'MAX' line.

3. Plug in the ice maker. The ring indicator light will be red. To make ice, quickly press the "ICE/CLEAN" button. To activate the automatic cleaning function, press and hold the "ICE/CLEAN" button.

Cleaning Procedure

When activating the cleaning function for the first time or after a long time, it is highly recommended to run the following procedure first:

  1. Before the cleaning procedure, be sure the water drain cap has been inserted into the appliance; otherwise, the cleaning function will not work properly.
  2. Press the "ICE/CLEAN" button for 3 seconds. The ring indicator light will flash white. The cleaning procedure will run for 15 minutes and automatically exit. Press the "ICE/CLEAN" button again during the cleaning procedure to exit the procedure immediately.
  3. After the cleaning procedure, remove the top cover and the ice basket. Rinse the main water tank and the secondary water tank. Then move the ice maker to the edge of the countertop or table. Be sure that the appliance is stable. Place a water container under the appliance. Remove the drain cap from the bottom. Allow the dirty water to drain into the water container. Then reinsert the drain cap.

Diagram Description: Illustrations show the ice maker's components (secondary water reservoir, water reservoir, top cover, ice basket, water drain cap) and a tip on removing the top back cover.

Change the water in the water tank every 24 hours to ensure reasonable sanitation. If the unit will not be used for a day or more, drain all water and dry the water tank.

System Cleaning/Sanitizing Procedure

1. Unplug the ice maker.

2. Take off the bottom drain cap and drain the water into a sink. See the figure below.

Diagram Description: An illustration shows the ice maker with the drain cap removed, draining water into a sink.

3. Make a daily cleaning solution by diluting 1 teaspoon of household bleach in 5 cups of water. For monthly cleaning and removal of mineral deposits, please use white vinegar instead of the above bleach-and-water solution. Plug in the ice maker and turn on the cleaning function for about 5 minutes. After that, unplug the ice maker and let the white vinegar stand in the unit for at least 12 hours.

Diagram Description: Illustrations show several cups with water and a spoon with powder, representing the preparation of a cleaning solution.

4. Pour the daily cleaning solution into the water tank, up to the MAX water level. See the figure below.

Diagram Description: An illustration shows cleaning solution being poured into the ice maker's water tank up to the 'MAX' line.

5. Plug in the ice maker. Press and hold the "ICE/CLEAN" button for 3 seconds to activate the 15-minute cleaning process. See the figure below.

Diagram Description: An illustration shows the ice maker plugged in, with the control panel indicating the 'ICE/CLEAN' button and indicator lights.

6. When the cleaning indicator light turns off, take off the drain cap and drain the water into a sink.

Diagram Description: An illustration shows the ice maker draining water into a sink after the cleaning cycle, with the drain cap removed.

7. Repeat steps 4 through 6 with fresh water for 2 more cycles to rinse the interior.

8. Replace the drain cap on the bottom. See the figure below.

Diagram Description: An illustration shows the drain cap being reinserted into the bottom of the ice maker.

9. When completed, fill the unit with fresh water. Press the "ICE/CLEAN" button to start the ice-making process. See the figure below.

Diagram Description: An illustration of the control panel showing the 'ICE/CLEAN' button to start ice making.

How to Make Ice Cubes

1. When making ice for the first time or after a long time, it is highly recommended to clean the ice maker first.

2. Before making ice, be sure the water drain cap has been inserted into the appliance; otherwise, the ice-making function will not work properly.

3. Press the "ICE/CLEAN" button. The ring indicator light will flash white. Press the "ICE/CLEAN" button again to stop making ice.

4. If the ADD WATER indicator light comes on and the machine stops working, add water and restart the machine. However, it requires a long wait before it can automatically turn on the ice making mode again. When the ice maker machine is restarted, the compressor will need 3 minutes to reset.

5. When the machine is full of ice, it will automatically stop working. The ICE FULL indicator light will come on, and the ring indicator light will be white. After the ice is removed, the machine will start working automatically.

Ice Scoop Position

Put the scoop on the top back cover.

Diagram Description: An illustration shows the ice scoop placed in its holder on the top back cover of the ice maker.

Maintenance & Tips

Maintaining Your Ice Maker

Note: WARNING: Fill with potable/drinking water only.

DANGER

Improper use of the grounded plug can result in electrical shock. If the power cord is damaged, please call our customer service department.

Maintenance Steps (Detailed)

Before using your ice maker, it is strongly recommended to clean it thoroughly. Unplug the unit before cleaning or maintaining it.

When the machine is not to be used for a long time, drain out the water completely and dry the interior.

Note on Cleaning Agents

Note: Do not use organic solvents, boiled water, detergent, strong acids, strong alkali, or other harsh substances for cleaning. Please empty the water tank and dry it before storing the ice maker if it will not be used for a long time.

Correct Disposal of This Product

When the unit is taken out of service, disposal of this unit and its materials shall be in accordance with national regulations.

Diagram Description: An hourglass symbol indicating disposal.

Technical Parameters & Circuit Diagram

Technical Parameters

ParameterValue
ModelIM-12S
Protection TypeI
Power115V/60Hz
Ice-Making Current2.7A
RefrigerantR600a, 0.57oz/16g ⚠️
Design Pressure, High Side290psig
Low Side88psig
VesicantC5H10
Net Weight8.9kg
Dimensions287x220x322mm
EnclosurePlastic

Circuit Diagram

Diagram Description: An electrical schematic diagram detailing the internal circuitry of the ice maker, including components like the compressor, fan motor, pump, water level switch, overload protector, start relay, and various electrical connections.

Packing List

Additional Accessories

Diagram Description: Illustrations show the ice maker, an ice scoop, and an ice basket.

NO.DescriptionQuantity
1Nugget Ice Maker1 pc
2Handle1 pc
3Ice Basket1 pc
4Ice Scoop1 pc
5Manual1 pc

Warranty

Euhomy offers a limited 1-year warranty ("warranty period") on all our products purchased new and unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts, or workmanship during the warranty period. The warranty does not apply where damage is caused by other factors, including without limitation:

The Euhomy warranty covers all costs related to restoring the proven defective product through repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. Euhomy's exclusive obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used.

You may also arrange for service after the warranty expires at an additional cost. These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless of warranty terms. If you have an issue with a Euhomy product, please email us (support@euhomy.com), and we will do our best to resolve it for you.

Warranty Activation Options

Option 1

1. Search for "QR Code" on Facebook.

2. Scan the attached QR Code.

3. Become a member of the group.

4. Activate your warranty in the pinned post.

Option 2

1. Open your phone build-in Camera.

2. Point it to the attached QR Code. Make sure you can see all four corners of the QR code in the camera.

3. Tap the pop-up banner and go to the Active Your Warranty link.

4. Become a member of the group, and your warranty is now active.

Diagram Description: Two QR codes are provided for warranty activation.

Troubleshooting

For troubleshooting, please contact: support@euhomy.com

ProblemPossible Cause(s)Solution
ADD WATER indicator turns onLack of water.Stop the ice maker, fill water, and press "ICE/CLEAN" button again to restart the unit.
There is too much ice.Remove any ice cubes.
ICE FULL indicator turns onBlockage.Remove any obstacles from inside or clean the inside of the ice-storage compartment.
Ring indicator light flashes redAmbient temperature or water temperature in inner tank is too high.Please run the ice maker in an ambient temperature below 90°F. Pour colder water into the tank.
Refrigerant liquid leakage.Press the "on/off" button twice, restart ice making program. If this problem shows up again, please contact support@euhomy.com.
Cover motor is broken. Pipe in the cooling system is blocked.Press the "on/off" button twice, restart ice making program. If this problem shows up again, please contact support@euhomy.com.
Ice-making is too slowHot air vent is blocked.Hot air vents must be more than 6 inches away from other objects or walls.
Water temperature in inner tank is too high.Water temperature requirement must be between 44.6°F-89.6°F.
Refrigeration system has malfunctioned.Please contact support@euhomy.com.
Water leakageDrain plug is not in place.Put the drain plug in place.
Pipe joint in the appliance is loose.Please contact support@euhomy.com.
The seal has reached the end of its service life.Please contact support@euhomy.com.
Models: IM002-NBL-USEH, IM002-NBL-USEH Portable Nugget Ice Maker, Portable Nugget Ice Maker, Nugget Ice Maker, Ice Maker

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