Philips HearLink Charger Plus

Introduction to this booklet

This booklet guides you on how to use and maintain your new charger. Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefit from your charger.

! Warnings Text marked with a warning symbol must be read before using the device.

More information is available on www.hearingsolutions.philips.com

If you have additional questions about the use of your charger, contact your hearing care professional.

For your convenience, this booklet contains a navigation bar to help you navigate through the different sections.

About | Getting started | Daily use | Warnings | More info

IMPORTANT NOTICE

For details on the functionality of your specific hearing aid solution, refer to your hearing aid's instructions for use.

Intended use

Charger (CTN: HEA6004)

What it is and does

USB cable

Insert in power plug

Charging ports

For hearing aids when charging

Power plug

For power socket

Battery indicator

Displays charging status of the power bank/power bank battery levels

Temperature conditions

IMPORTANT NOTICE

Do not expose the charger to temperatures below -20°C (-4°F) or above +60°C (140°F).

Prepare charger

Connect to power source

Step 1

Insert the USB plug into the power plug.

Step 2

Insert the other end of the USB cable into the back of the charger.

Step 3

Insert the power plug into a power socket. The charger will turn ON automatically and begin charging the built-in power bank battery.

Charger is turned ON

When the charger is connected to power, the charger's power bank charging status is shown.

First use – Charge the power bank's battery

When you use your charger for the first time, it is important that you fully charge the charger's built-in battery.

Charge the hearing aids

Place hearing aids in charger

Place the hearing aids in the charging ports as shown in the picture and close the lid. Make sure that your hearing aids match the right and left color indicators on the charger's charging ports.

The RED indicator is for the right side hearing aid. The BLUE indicator is for the left side hearing aid.

Charging status

The hearing aid LED lights turn ON when the hearing aids are correctly placed in the charger.

Hearing aid LED light charging status:

ORANGE = Charging

GREEN = Fully charged

Charging time

Ensure you fully charge your hearing aids before first use and charge them every night. That ensures that you start your day with fully charged hearing aids.

If your hearing aid's battery is completely drained, the normal charging time is:

When the battery in your hearing aids is fully charged, the charging process will stop automatically.

Charging time may vary depending on the remaining capacity of the battery and between the left/right-hand side hearing aid.

The charger's lid serves as protection and storage for your hearing aids. During charging, when you open the lid, the LEDs in your hearing aids light up to indicate their charging status.

Note

If you have not used your hearing aid in a long time and you then try to recharge it, it may take up to 30 seconds before the hearing aid begins charging. For more information, see your hearing aid's instructions for use.

IMPORTANT NOTICE

Make sure that your charger is powered or that the charger's built-in battery is charged when the hearing aid or transmitter is seated in the charging port. Otherwise your hearing aids or transmitter will remain turned ON and continue using battery power.

Charging the charger

Your charger contains a built-in lithium-ion rechargeable battery that doubles as a power bank. This lets you fully charge a pair of hearing aids a minimum of three times on a fully-charged power bank while you are on-the-go.

When the charger is plugged into a power source

• Your hearing aids and the charger's built-in battery are being charged.

When the charger is unplugged from a power source

• The charger enters Power bank mode, letting you charge your hearing aids when you do not have access to a power socket.

Charging times

Note

It is recommended that you keep the lid closed at all times while charging your hearing aids.

When the charger is connected to a power source, the LEDs on your charger indicate the charging status of the power bank.

The LEDs turn OFF shortly after the power bank battery is fully charged.

ORANGE blink ORANGE GREEN

IMPORTANT NOTICE

When charging, the charging indicators on your charger should be lit as described in this booklet. If the charging indicators are not lit as described, disconnect the charger and consult your hearing care professional.

Power bank function

When the charger is disconnected from power, the LEDs on your charger indicate the charger's power bank battery level. You can check the remaining battery level by opening the charger's lid.

ORANGE blink GREEN

Long-term storage

Before you put away or store the charger for a prolonged period of time (more than 14 days), ensure you first fully charge the charger's power bank battery. This way the battery can be charged again.

Note

To protect the rechargeable battery, it is necessary that you fully charge the charger's power bank battery every 12 months, otherwise the rechargeable battery may need to be replaced.

Power and charge using other sources

You can power and charge the charger's battery from other sources than a power socket. This can be done by using the charger's USB cable.

Ensure that the power source is USB 2.0 compliant, with a minimum of 500mA output. For optimal charging, use a power source with 1A output.

Examples of power sources:

• Computer
• Car

IMPORTANT NOTICE

When using a power socket, recharge the charger using the supplied original power supply (5.0V/1A) for the charger.

Caring for your charger

Always ensure that the charger is dry and clean before use. Keep the charging ports clean from dust by using a dry cloth. Do not use water or cleaning fluids to clean the charging ports.

Store your charger in a dry location, e.g., in the bedroom. Ensure you keep the charger in an environment with a temperature between +5°C and +38°C (+41°F and +100°F).

IMPORTANT NOTICE

Ensure you remove the USB cable when you transport the charger.

IMPORTANT NOTICE

To clean the charger, use a soft, dry cloth. The charger must never be washed or immersed in water or other liquids.

! General warnings

For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your charger. Consult your hearing care professional if you experience unexpected operations or serious incidents with your charger during use or because of its use. Your hearing care professional will support you with issue handling and, if relevant, reporting to the manufacturer and/ or the national authorities.

Charging ports

Do not place anything other than rechargeable hearing aids in the charging ports. Other items may short circuit the charger and result in burns.

Choking hazards of swallowing small parts

Keep all small parts (for example, hearing aids, earpieces, batteries, etc.) out of reach and sight of children and others who might swallow these items.

If a battery, hearing aid or small part is swallowed, see a doctor immediately and contact the National Poison Center at 1-800-222-1222 or National Battery Ingestion Hotline at 1-800-498-8666.

Keep away from extreme heat

Never expose your charger to extreme heat. For example, do not leave your charger inside a parked car in the sun.

Never use an external heating device to dry your charger. For example, do not dry your charger using a hair dryer or in an oven such as a microwave.

Keep away from chemicals

Keep your charger away from products that contain certain chemicals that can damage your charger. For example, cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and insect repellent.

Keep away from environments with risk of explosions

Your charger is safe to use under normal usage conditions. The charger has not been tested for compliance with international standards concerning explosive environments.

Do not use your charger in environments with risk of explosions such as mines, oil fields, oxygen rich environments or areas where flammable anesthetics are handled.

Never attempt to replace rechargeable batteries

Do not attempt to open your charger as it may damage the battery. Never attempt to replace the battery. If battery replacement is needed, return your device to the supplier. The warranty is void if there are signs of tampering.

Beware of battery leakage

Do not touch your charger if the battery appears to be leaking as the acids may cause skin irritation. If you have been in contact with battery acids, wipe it off using a wet cloth.

If you experience skin irritation, consult your doctor. In the event of battery leakage contact your hearing care professional for further instructions.

! General warnings

Connection to external equipment

The safety of the charger, when connected to external equipment with USB cable, is determined by the external signal source. When the charger is connected to external equipment which is plugged into a power socket, this equipment must comply with IEC 62368-1 or equivalent safety standards.

Be aware of your surroundings

Do not use your charger while driving or in other situations that require your full attention.

Possible side effects

The otherwise non-allergenic materials used in your charger may, in rare cases, cause a skin irritation or other side effects. If these conditions occur, consult your doctor.

Transporting charger on aircraft

Consult the airline for details about bringing your hearing aids charger onto an aircraft.

Use with active medical implants

If you have an active brain implant, contact the manufacturer of your implanted device for information about the use with a hearing aid.

Your charger has been thoroughly tested and developed for human health according to international standards for human exposure (Specific Absorption Ratio – SAR), induced electromagnetic power and voltages into the human body.

The exposure values are well below international accepted safety limits for SAR, induced electromagnetic power and voltages into the human body defined in the standards for human health and coexistence with active medical implants, such as pacemakers and heart defibrillators.

Charge charger every 12 months

Ensure you charge the charger every 12 months to prevent potential battery damage during storage.

Use of third-party accessories

Only use accessories, cables or transducers (for example, microphones) supplied by the manufacturer. Non original accessories may result in reduced electromagnetic compatibility (EMC) of your charger.

Remove your charger before certain medical procedures

Remove your charger before medical procedures such as X-ray examinations, CT/MR/PET scans, electrotherapy, surgery, etc. Your charger may be damaged if exposed to strong magnetic or electromagnetic fields.

Troubleshooting

Troubleshooting

Conditions of use

For information about your hearing aid's conditions of use, see your hearing aid's instructions for use.

Compliance statements

This device complies with part 18 of the FCC Rules.

Radiofrequency radiation exposure information

This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This device should be installed and operated with minimum distance of 20 centimeters / 8 inches between the device and your body.

This device must not be co-located or operating in conjunction with any other antenna or transmitter.

Use of other accessories not verified by the manufacturer may not ensure compliance with FCC RF exposure guidelines.

User information

This device has been tested and found to comply with the limits pursuant to part 18 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to other electronic equipment, which can be determined by turning the device OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the equipment
• Increase the separation between the equipment

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the device.

This medical device complies with the Medical Device Regulation (EU) 2017/745.

The device is classified as CISPR 11 group 2 class B equipment. This means that the device is using locally generated radio-frequency energy which is used for wireless power transfer (WPT) and, that the device is suitable for use in residential environments.

Declaration of Conformity is available at the headquarters.

SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
hearingsolutions.philips.com/doc

CE

SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark

Waste from electronic equipment must be handled according to local regulations.

✔

Description of symbols accompanying the product

Description of symbols accompanying the product

Description of symbols accompanying the product

REACH Declaration

REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight. Recent information can be found on the website hearingsolutions.philips.com/REACH.

International warranty

Your device is covered by an international warranty issued by the manufacturer. This international warranty covers manufacturing and material defects in the device itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc. Problems arising from improper/incorrect handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions, physical changes in your ear, damage due to foreign objects entering the device, or incorrect adjustments are NOT covered by the international warranty and may void it. The above international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of consumer goods in the country where you have bought your device. Your hearing care professional may also have issued a warranty that goes beyond the clauses of this international warranty. Please consult him/her for further information.

If you need service

Take your device to your hearing care professional, who may be able to sort out minor problems and adjustments immediately. Your hearing care professional may charge a fee for their services.

Warranty Certificate

Name of owner: __________________________________________________

Hearing care professional: _________________________________________

Hearing care professional's address: ________________________________

Hearing care professional's phone: _________________________________

Purchase date: ___________________________________________________

Warranty period: __________ Month: __________ Serial no.: ______________

Model: _________________________________________________________