Solis 5G Mobile Hotspot

Support Information

SIMO provides 24/7 customer support. You can reach them via:

• Live Chat: simo.co/livechat
• Toll Free Call: +1-855-759-7626

Product Overview

The Solis 5G is a portable device designed to provide high-speed 5G internet access. It features a touchscreen display, a power button, a reset button, and a SIM card slot.

Key Components:

• Power Button: Used to turn the device on and off.
• Touch Screen: For navigating menus and settings.
• Reset Button: For resetting the device.
• SIM Slot: For inserting a SIM card.
• Charging Port: USB Type-C port for charging the device.
• Charging Cable: An orange USB-C to USB-A cable is provided for charging.

Getting Started

Follow these steps to set up your Solis 5G hotspot:

1. 1. Charge the Hotspot

   Connect the USB-C end of the provided charging cable to the hotspot's USB-C port and the USB-A end to a 5V/3A power adapter (adapter not included). ?

2. 2. Power On

   Press and hold the power button for 3 seconds to turn on the hotspot. ▶️

3. 3. Find a Signal

   The hotspot will search for a cellular signal. This may take a few minutes depending on your location. The carrier's name will appear in the upper left corner of the screen once a signal is found. ⏳

4. 4. Sign Up and Add Hotspot

   From the hotspot's home screen, navigate to 'Manage Data Plan' and select 'Show Web QR Code'. Scan this QR code with your phone to access the SIMO web portal. Sign up or log in to your SIMO account to automatically add the hotspot.

5. 5. Buy or Activate Wi-Fi

   Visit the 'Shop' page on the web portal to purchase a data plan. If you have a prepaid code, enter it before completing the purchase to activate your service.

6. 6. Connect to the Hotspot Wi-Fi

   Find the hotspot's Wi-Fi name and password on the home screen by tapping the Wi-Fi button. Connect your devices to the hotspot's Wi-Fi network as you would any other Wi-Fi network. ?

Technical Specifications

• Name: Solis 5G
• Dimensions: 5.4" x 3.3" x 0.7" (138 mm x 83 mm x 17.1 mm)
• Net Weight: 245 g
• Display: 2.4", 240 x 320 pixels, 166 DPI
• Memory: 3GB
• Storage: 8 GB
• Wi-Fi: Wi-Fi 6 (802.11 a/b/g/n/ac/ax) with 2x2 MIMO, dual bands (2.4 GHz & 5 GHz)
• Wi-Fi Connections: Up to 16 devices simultaneously
• Cellular Networks: 5G NR, FDD-LTE, TDD-LTE
• 5G NR Bands: n1, n2, n3, n5, n7, n8, n38, n41, n66, n71, n77, n78
• LTE Bands: 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 25, 26, 29, 30, 38, 41, 42, 48, 66, 71
• Battery: 6500 mAh
• Charging Port: USB 3.0 Type C
• Input Power: 5V/3A
• Water, and Dust Resistant: IP54
• Certifications: FCC, California Prop 65, CEC, DoE
• Working Temperature: 0 °C to 45 °C (32 °F to 115 °F)
• Storage Temperature: -10 °C to 60 °C (14 °F to 140 °F)

SIMO Holdings, Inc. recommends using the provided charging cord and incorporated batteries to maximize performance.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: it must not cause harmful interference, and it must accept any interference received. Any modifications not expressly approved by the responsible party could void the user's authority to operate the equipment.

The equipment has been tested and found to comply with the limits for a Class B digital device, designed to provide reasonable protection against harmful interference in residential installations. It generates, uses, and can radiate radio frequency energy.

Specific Absorption Rate (SAR) Information:

This product meets government requirements for radio wave exposure. The SAR limit for the USA (FCC) is 1.6 W/kg averaged over one gram of tissue. The Solis 5G (FCC ID: 2A9UPS5G) has been tested against this limit. For body-worn operation, the product has been tested and meets FCC RF exposure guidelines when used with a metal-free accessory positioned at least 10 mm from the body.

Operation in the 5150-5250MHz band is for indoor use only to reduce potential interference with co-channel mobile satellite systems.