Zyxel NR5307 5G NR Indoor Router

Quick Start Guide

Package Contents

Zyxel Device
Power Adapter
Ethernet Cable
Quick Start Guide
Declaration of Conformity & Safety Warnings

Support Information

For more information, including customer support and safety warnings, see the User's Guide at www.zyxel.com.

EU Importer: Zyxel Communications A/S, Gladsaxevej 378, 2. th. 2860 Søborg, Denmark

UK Importer: Zyxel Communications UK Ltd., 2 Old Row Court, Rose Street, Wokingham, RG40 1XZ, United Kingdom (UK)

1 Hardware Installation

SIM Card Installation

Make sure the Zyxel Device is turned off. On the side of the Zyxel Device, open the cover of the nano SIM card slot.
Push and pull the SIM card tray out of the SIM card slot.
Place the nano SIM card on the tray, with the chip facing up.
Gently push the SIM card tray into the SIM card slot. Put the cover back in place.

Power Connection

Select the type of power plug used in your country. Use the included power adapter to connect the power socket to an appropriate power source.
Press the ON/OFF button to turn on the Zyxel Device.
Check that the POWER LED is already on.

2 Network Connections

2-a Manual Connection (using SSID)

On your smartphone or laptop, find the WiFi Name (Zyxel_XXXX) and enter the WiFi Password (XXXXXXXXXX) to connect. Alternatively, scan the QR code with your mobile device and follow the prompts to connect to the Zyxel Device WiFi network.

2-b Automatic Connection (Using WPS)

To set up a secure WiFi connection using WPS:

Press the WPS button on the front of the Zyxel Device for at least 3 seconds.
Press the WPS button on the client within 2 minutes.
If the WPS method fails, use the WiFi Name and WiFi Password to set up a WiFi connection.

2-c Or Using Ethernet Cable

Use an Ethernet cable to connect a computer to one of the yellow LAN ports of the Zyxel Device (e.g., laptop, PC, etc.).

3 Configuration

3-a Zyxel One App or Web Configurator

1. Download the Zyxel One app or use the Web Configurator to manage the Zyxel Device.

2. To log into the Zyxel One app for the first time, scan the Login QR code or enter the admin username and password from the Zyxel Device label.

3-b Web Browser Login

Open a web browser and go to https://192.168.1.1. Enter the admin username and password from the Zyxel Device label, then click Login.

LEDs

LED	Color	Status
Power/System	Blue	On - One or more unread SMS messages. Blink - SMS inbox is full.
	Green	Blink - The Zyxel Device is booting.
	Red	On - The power is on. Off - The power is off.
		On - There is an error, contact your service provider.
Internet	Blue	On - The Internet is connected using 5G.
	Green	On - The Internet is connected using 4G or Ethernet WAN.
	Red	The Internet is unavailable.
Cellular Signal Strength	Blue	On - The signal strength is good. Blink - No SIM card or an invalid SIM card.
	Green	On - The signal strength is fair.
	Red	On - The signal strength is poor. Blink - There is no cellular signal or it is too weak to be detected.
WiFi/WPS	Green	Blink - The Zyxel Device is establishing WPS connection. On - The WLAN interface is enabled.
	Off	The WLAN interface is disabled.
All LEDs	Green	Blink - Resetting to factory default settings or upgrading firmware.

Troubleshooting

Power and Hardware Connections

Make sure SIM card is correctly installed in Zyxel Device.
Make sure the power adapter is connected correctly.

Zyxel Device Access and Login

Make sure you are using the correct IP address. The default IP address is 192.168.1.1.
If you changed the IP address and have forgotten it, reset the Zyxel Device to factory defaults by pressing the RESET button for more than 5 seconds.
Make sure your Internet browser does not block pop-up windows and has JavaScript enabled.
Make sure you enter the username and password correctly. The default username and password are printed on the Zyxel Device label. If they do not work, reset the Zyxel Device to its factory defaults by pressing the RESET button for more than 5 seconds.

Internet Access

Make sure you insert an 5G/LTE SIM card into the card slot before turning on the Zyxel Device.
Log into the Web Configurator. Click Setup Wizard, then check the setting in Step 2 WiFi Setup.
Make sure the 5G/LTE SIM card's account is valid and has an active data plan.
When using a pre-paid SIM card, insert the SIM card into another 5G/LTE device to check if the SIM card still works. If the SIM card works on another 5G/LTE device, contact the vendor. If the SIM card does not work, contact your service provider.

WiFi Connections

Make sure WiFi is enabled on the Zyxel Device.
Make sure the wireless adapter (installed on your computer) works.

5G/LTE Connections

Make sure the SIM card's account is valid and has an active data plan.

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