Epson L355 Installation Guide

Please read these instructions before using the printer.

This product requires careful handling of ink. Ink may splash when filling or refilling the ink tanks. If ink stains your clothing or belongings, the stain may be permanent. Use plastic gloves when filling the ink tanks.

The included ink bottles are for printer setup and not for resale.

Do not open the ink bottles until you are ready to fill the ink tanks. The bottles are vacuum-sealed to ensure their reliability.

Step 1: Remove Protective Material

1. The power cable is packed inside the printer. Ensure you remove it.

2. Check that the transport lock is in the print position, otherwise ink will not be supplied and you may experience print quality issues.

3. [Warning Symbol] Do not pull the ink tubes.

4. Remove the transport caps from each ink tank and place them on the inner side of the ink tank unit. Only use the transport caps when transporting the printer.

Step 2: Fill the Ink Tanks

When filling the ink tanks, place a sheet of paper under the ink tank unit. If ink spills, clean it immediately to prevent permanent stains.

[Warning Symbol] Keep ink bottles out of reach of children and do not ingest the ink.

1. Open the ink tank unit lid, then remove the ink tank cap.

2. Screw the ink bottle cap back on tightly, or the ink may spill.

3. Match the ink color to the correct tank, then fill each tank with ink up to the top line indicated on the tank.

4. Securely attach the ink tank cap.

5. Close each bottle with its cap.

6. Close the ink tank unit.

8. Connect the power cable. Do not connect the printer to the computer yet.

9. [Warning Symbol] Do not lower the control panel without first pressing the release bar located underneath it, or you could damage the product.

10. Press the Cancel button for 3 seconds until the power indicator starts flashing. Ink charging will take approximately 20 minutes. When the power indicator stops flashing, ink charging is complete. Do not turn off the printer while ink is charging, or you will waste ink and may have to repeat the initial charge.

Step 3: Load Paper

1. Load paper with the printable side facing up.

2. Do not load paper horizontally; always load it vertically.

Step 4: Install the Software

If your computer does not have a CD/DVD drive, you can download the printer software from the Epson technical support website (see the "Epson Technical Support" section).

Ensure you close all other programs, including any screen savers or antivirus software, before starting the software installation. Make sure the printer is NOT CONNECTED to the computer.

1. In Windows®, if the New Hardware Found screen appears, click Cancel and disconnect the USB cable.

2. Select your language, if necessary.

3. In Windows, accept the license agreement, then click Install. In Mac OS X, click Continue. Follow the on-screen instructions to install the software.

4. When the Select Connection Type screen appears, refer to the "Connection Options" section on the back of this poster for more information, then select your connection.

5. When finished, remove the CD. You are ready to copy, print, and scan! Refer to the instructions on the back of this poster or your electronic User's Guide.

Connection Options

Wireless Connection

You need to install the software on each computer you will print from. The installer may prompt you to temporarily connect the printer to your computer using a USB cable. After the printer is connected to the network, you will be prompted to remove the cable.

Be sure to note your network name (SSID) and password:

• Network Name: _____________________________________________________
• Network Password: __________________________________________________

If you do not have this information, contact the person who set up your network.

If you connected to the network using Wi-Fi Protected Setup (WPS) on Windows, you do not need to know your network SSID or password.

Direct USB Connection

Have your USB cable ready. Do not connect the printer to your computer until prompted.

How to Copy and Scan

[Power Button Symbol] Power Button | [Cancel Button Symbol] Cancel Button | [B&W Copy Button Symbol] B&W Copy Button | [Color Copy Button Symbol] Color Copy Button

Press the [B&W Copy Button Symbol] for a black and white copy or the [Color Copy Button Symbol] for a color copy to start copying.

Press the [B&W Copy Button Symbol] and [Color Copy Button Symbol] buttons simultaneously to scan the original and save it as a PDF file on your computer.

To make more than one copy of the same document, repeatedly press the [B&W Copy Button Symbol] or [Color Copy Button Symbol] for the number of copies you need (up to 20 copies). Press the button at intervals of less than one second.

Press and hold the [B&W Copy Button Symbol] or [Color Copy Button Symbol], then press the Cancel button within 3 seconds to copy in draft mode.

Questions?

To access the electronic User's Guide, click the icon on your desktop (or in the Mac Drive/Applications/EPSON Software/Manual folder on Mac OS X). If you do not have a User's Guide icon, you can install it from the CD or visit the Epson website as described below.

Visit global.latin.epson.com/Soporte to download drivers, view manuals, get answers to frequently asked questions, or email Epson.

You can also speak with a support technician by calling one of the following phone numbers:

• Argentina: (54 11) 5167-0300
• Bolivia: 800-100-116
• Chile: (56 2) 484-3400
• Colombia: (57 1) 523-5000
• Costa Rica: 800-377-6627
• Ecuador: 1-800-000-044
• El Salvador: 800-6570
• Guatemala: 1-800-835-0358
• Honduras: 800-0122 (NIP Code: 8320)
• Mexico (DF): (52 55) 1323-2052
• Mexico (Rest of country): 01-800-087-1080
• Nicaragua: 00-1-800-226-0368
• Panama: 00-800-052-1376
• Peru (Lima): (51 1) 418-0210
• Peru (Rest of country): 0800-10126
• Dominican Republic: 1-888-760-0068
• Uruguay: 00040-5210067
• Venezuela: (58 212) 240-1111

*To call these toll-free numbers from mobile phones, contact your local telephone operator.

**Dial the first 7 digits, wait for a response message, then enter the NIP code.

If your country is not listed above, contact your nearest Epson sales office. Long-distance or local call charges may apply.

Brazil: 0800-880-0094 (Long-distance or other charges may apply.)

Troubleshooting

Network and Printing Issues:

• If connecting via Wi-Fi Protected Setup (WPS), press the printer's Wi-Fi button within 2 minutes of pressing the router's WPS button. You must press the printer's Wi-Fi button for 3 seconds.
• Press the [Wi-Fi Status Button Symbol] to print a network status sheet. Check that network settings are correct and review the signal strength. If the signal is weak, move the printer closer to the router or access point. Avoid placing the printer near microwave ovens, 2.4 GHz cordless phones, or large metal objects like filing cabinets.
• If your router or access point does not broadcast its network name (SSID), enter the name manually. If your router or access point has wireless security enabled, you will also need to know what type of security it is using and enter the WEP key or WPA password correctly.
• When using TCP/IP, ensure the product's IP address is configured correctly for your network. If your network does not assign IP addresses via DHCP, you will need to configure the IP address manually.
• Temporarily disable your firewall to see if it is causing the problem. Contact your firewall manufacturer for assistance.

Error Indicators

[Paper Jam Indicator Symbol] Paper Jam: Paper is jammed. Remove the jammed paper from the sheet feeder, load paper correctly, then press one of the copy buttons to resume printing.

[Paper Out Indicator Symbol] No Paper or Multiple Pages Fed: There is no paper, or multiple pages were fed at once. Load paper correctly, then press one of the copy buttons to resume printing.

[Low Ink Indicator Symbol] Low Ink Level: The printer may have a low ink level. You can continue printing, but you should prepare new ink bottles. To confirm the remaining ink quantity, visually check the ink levels in the printer's tanks. Continued use of the printer when the ink level is below the bottom line of the tank could damage the product.

[Ink Tank Empty Indicator Symbol] Ink Tank Near Empty: The ink level may have reached the bottom line of the ink tank. Consult the User's Guide for instructions on how to refill the ink.

[Printer Error Indicator Symbol] Printer Error: Turn off the printer, check inside the printer for jammed paper or foreign objects, then turn it back on. If the error persists, contact Epson.

[Ink Pad Indicator Symbol] Ink Pad Near End of Life: The ink pads are nearing the end of their service life. Contact Epson. (To resume printing, press one of the copy buttons.)

[Wi-Fi Error Indicator Symbol] Wi-Fi Connection Error: Press the printer's Wi-Fi button to clear the error and try again.

[Firmware Update Error Indicator Symbol] Firmware Update Failed: The printer's firmware update failed. Try performing the update once more. Ensure you have a USB cable handy.

Need Paper and Ink?

Use EPSON specialty paper with EPSON inks for best results. You can purchase these from an authorized EPSON product dealer. To find the nearest one, visit global.latin.epson.com or contact Epson as described in the "Questions?" section of this poster.

EPSON Bright White Paper

Smooth, white, matte finish paper for crisp text. Also supports duplex printing.

Ink Bottles

EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. General notice: Other product names mentioned in this publication appear for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Information contained herein is subject to change without notice. ©2012 Epson America, Inc. 8/12