NordicTrack ELITE 9700 PRO Treadmill User's Manual

Introduction

Thank you for choosing the NordicTrack ELITE 9700 PRO treadmill. This manual provides essential information for safe and effective use, assembly, and maintenance of your equipment.

Warnings and Precautions

⚠️ CAUTION: Read all precautions and instructions in this manual before using this equipment. Save this manual for future reference.

⚠️ WARNING: To reduce the risk of serious injury, read all important precautions and instructions in this manual and all warnings on your treadmill before using your treadmill. ICON assumes no responsibility for personal injury or property damage sustained by or through the use of this product.

1. Consult your physician before starting any exercise program, especially if you are over 35 or have pre-existing health conditions.
2. Ensure all users are informed of warnings and precautions.
3. Use the treadmill only as described.
4. Keep the treadmill indoors, away from moisture and dust.
5. Place the treadmill on a level surface with adequate clearance (8 ft. behind, 2 ft. sides). Do not block air openings. Use a mat to protect floors.
6. Do not operate where aerosol products are used or oxygen is administered.
7. Keep children under 12 and pets away.
8. Maximum user weight is 400 lbs (181 kg).
9. Only one person on the treadmill at a time.
10. Wear appropriate exercise clothing and athletic shoes. Avoid bare feet, stockings, or sandals.
11. Use a UL 1449 listed surge suppressor (400V or less, 450 joules minimum) rated for 120V AC and 15 amps. It must have a monitoring light. Do not use GFCI or AFCI outlets.
12. Failure to use a proper surge suppressor can damage the control system.
13. Keep power cord and surge suppressor away from heated surfaces.
14. Never move the walking belt with the power off. Do not operate if the power cord or plug is damaged.
15. Read, understand, and test the emergency stop procedure.
16. Never start the treadmill while standing on the walking belt. Always hold handrails.
17. Adjust speed in small increments.
18. The heart rate monitor is not a medical device; it is an exercise aid.
19. Do not attempt to move the treadmill until fully assembled. Requires lifting 45 lbs (20 kg).
20. Never insert objects into openings.
21. Regularly inspect and tighten all parts.
22. ? DANGER: Always unplug the power cord after use, before cleaning, and before maintenance. Never remove the motor hood unless instructed by authorized service.
23. Intended for home use only.
24. Over-exercising can cause serious injury or death. Stop if you feel faint or experience pain.

SAVE THESE INSTRUCTIONS

Before You Begin

Thank you for selecting the NordicTrack ELITE 9700 PRO treadmill. This manual provides essential information for safe and effective use. Please read it carefully. Note the model and serial numbers from the front cover for customer service.

Treadmill Dimensions: Length: 6 ft. 8 in. (203 cm), Width: 3 ft. 2 in. (97 cm)

Familiarize yourself with the labeled parts:

• Console
• Heart Rate Monitor
• Key/Clip
• Power Switch
• Power Cord
• Tray
• Handrail
• Upright
• Walking Belt
• Foot Rail
• Idler Roller Adjustment Screws
• Platform Cushion

Part Identification Chart

This chart identifies small parts used for assembly. The number in parentheses is the key number from the PART LIST. The number following is the quantity used.

Assembly

Assembly requires two persons. Clear a space and remove packing materials. Wipe off any oily residue with a mild cleaner.

Tools Required: Included hex key, adjustable wrench, Phillips screwdriver. Do not use power tools.

1. Ensure the power cord is unplugged. Identify the Right Upright (90). Have a second person hold it near the Frame (56). Route the Upright Wire (84) through the Right Upright using a wire tie.
2. Attach the Right Upright (90) to the Frame (56) using a 3/8" x 4 1/4" Screw (43) and 3/8" Star Washer (12). Do not fully tighten yet. Insert a 3/8" x 2 1/2" Bolt (4) with a 3/8" Star Washer (12) into the Frame (56) and secure with a 3/8" Nut (34). Do not fully tighten. Attach the Left Upright similarly (no wires on the left).
3. Remove ties from Cage Nuts (7). With help, hold the handrail assembly near the Right Upright (90). Connect the Handrail Wire (86) to the Upright Wire (84). Ensure connectors snap into place. Improper connection can damage the console. Remove the wire tie.
4. Insert wires into the Right Upright (90) while positioning the handrail assembly on the Left and Right Uprights (89, 90). Be careful not to pinch wires. Slide the handrail assembly down onto the Uprights.
5. Attach the handrail assembly using six 5/16" x 1" Bolts (53) and six 5/16" Star Washers (67). Start all bolts, then tighten.
6. With help, hold the console assembly near the handrail assembly. Connect the Handrail Wire (86) and Pulse Wire (88) to the console wires. Set the console's metal bracket onto the frame. Attach the console with two 3/8" x 2 3/4" Screws (11) and two 3/8" Star Washers (12). Start and tighten screws.
7. Firmly tighten the 3/8" x 2 3/4" Bolt (11) and 3/8" x 4 1/4" Screw (43) on each side.
8. Adjustable cushions are shipped at firmest settings. Adjust to a softer setting before use.
9. Ensure all parts are tightened. Remove protective plastic from decals. Place a mat under the treadmill. Keep hex keys secure.

Chest Heart Rate Monitor

The heart rate monitor consists of a chest strap and a sensor. It must be worn under clothing, tight against the skin, with the logo right-side up. Wet the electrode areas with saline solution (saliva or contact lens solution) before use for accurate readings.

Care and Maintenance:

• Dry the sensor thoroughly after each use.
• Store in a warm, dry place, not in a plastic bag.
• Avoid direct sunlight and extreme temperatures (above 122°F/50°C or below 14°F/-10°C).
• Do not excessively bend or stretch the sensor.
• Clean with a damp cloth and mild soap; never use alcohol or abrasives. Hand wash and air dry the chest strap.

Troubleshooting:

• Ensure proper placement on the chest.
• Rewet electrode areas if readings are delayed until perspiring.
• Be within arm's length of the console.
• Replace the battery if applicable.
• Note that medical conditions can affect readings. Magnetic interference may also cause issues.

Operation and Adjustment

Connecting the Power Cord

Use a surge suppressor rated for 120V AC, 15 amps, UL 1449 listed, with a suppressed voltage rating of 400V or less and a minimum surge dissipation of 450 joules. It must have a monitoring light. Do not use GFCI or AFCI outlets.

The treadmill must be grounded. If the plug does not fit, have a qualified electrician install a proper outlet. Do not modify the plug. Use a surge suppressor plugged into a properly grounded outlet.

A temporary adapter can be used if a grounded outlet is not available, but the adapter's lug must be connected to a permanent ground. Consult an electrician.

Console Features

The console offers various features for effective and enjoyable workouts:

• iFit Live Technology: Connects to your wireless network for personalized workouts, tracking, and more. Visit www.iFit.com.
• Onboard Workouts: Includes calorie, intensity, speed, incline, and iFit Live demo workouts that automatically adjust speed and incline.
• Manual Mode: Allows manual control of speed and incline.
• Instant Feedback: Displays exercise data like speed, incline, calories burned, distance, pace, and heart rate.
• Entertainment: Internet browsing and stereo sound system.

Refer to specific pages for details on turning on power (p. 14), using the touch screen (p. 14), and console setup (p. 15).

Note: Speed and distance can be displayed in miles or kilometers. Instructions default to miles.

Turning On the Power

IMPORTANT: Allow the treadmill to warm to room temperature if exposed to cold before turning on power to prevent damage.

1. Plug in the power cord. Ensure the power switch on the frame is in the reset position.
2. The console features a demo mode for store displays. To turn it off, see step 7 on page 21.
3. Stand on the foot rails. Attach the safety clip securely to your waistband and insert the key into the console. It may take a minute for the console to be ready.
4. In an emergency, pull the key to stop the belt. Test the clip's security.

Using the Touch Screen

The touch screen operates like other tablets:

• Slide or flick to move images; zooming is not supported.
• The screen is not pressure sensitive.
• Typing: Touch a text box. Use the ?123 and Alt buttons for numbers/symbols. Use the upward-facing arrow for capital letters. Use the backward-facing arrow with X to clear characters.
• Navigation: Use the Back button to return to the previous screen. Use the Home button to return to the main menu. The center button is non-functional.

Setting Up the Console

Before first use, set up the console:

1. Connect to Wireless Network: Essential for iFit Live, internet access, and other features. See page 23 for details.
2. Check for Firmware Updates: Navigate to Maintenance Mode (p. 21-22) to check for updates.
3. Calibrate Incline System: See step 4 on page 22.
4. Create iFit Live Account: Touch the globe button, then iFit Live. Follow prompts to register on iFit.com.

IMPORTANT: Remove any plastic sheets from the console. Wear clean athletic shoes. Observe walking belt alignment on first use and center if necessary (p. 28).

Using the Manual Mode

1. Insert the key into the console.
2. Select the main menu.
3. Start the Walking Belt and Adjust Speed: Press Start. The belt begins at 1 mph. Use Speed increase/decrease buttons (0.1 mph increments) or hold for 0.5 mph increments. Use 1 Step Speed buttons for gradual changes. For decimal speeds (e.g., 3.5 mph), press the '3' then '5' buttons (if not in metric mode). Press Stop to stop, Start to resume.
4. Change Incline: Use Incline/Decline increase/decrease buttons or 1 Step Incline buttons. Incline adjusts gradually. Calibrate incline system first if needed (p. 22).
5. Monitor Progress: The console displays various workout data (incline, time elapsed/left, calories, distance, pace, heart rate). Select display modes by sliding the screen.

Measuring Heart Rate: Hold handgrip sensors for ~10 seconds (or ~15 for accuracy). Ensure hands are clean and plastic is removed from sensors. Note: Using both handgrip and chest strap simultaneously may affect accuracy.

Fan: Use Manual or Auto fan modes.

Finishing: Press Stop or Home. View workout summary. Touch Finish to return to main menu. Save/publish results if desired. Remove key and store securely. Turn off power switch and unplug cord to prevent premature wear.

Using an Onboard Workout

1. Insert the key.
2. Select an onboard workout (Calorie, Intensity, Speed, Incline buttons, or touch runner icon).
3. The screen shows workout details and incline profile.
4. Start Workout: Press Start Workout. The belt begins moving. Hold handrails. Workouts are divided into segments with programmed speed and incline. The profile shows progress. Speed/incline adjust automatically between segments. You can override settings temporarily.
5. Pause/Resume/End: Use Back/Home buttons or Stop button to pause. Resume/Start to continue. End Workout to finish.
6. Monitor Progress: See step 5 on page 16.
7. Measure Heart Rate: See step 6 on page 17.
8. Fan: See step 7 on page 17.
9. Finish: See step 8 on page 17.

Note: Calorie goals are estimates; actual burn depends on weight and manual adjustments.

Using a Set-a-Goal Workout

1. Insert the key.
2. Select the main menu.
3. Select a Set-a-Goal Workout: Touch Set A Goal button. Choose a goal (Calories, Time, Distance, or Pace) and set desired speed and incline. The screen shows duration, distance, and estimated calories.
4. Start Workout: Press Start. The workout functions like manual mode. It continues until the goal is reached.
5. Monitor Progress: See step 5 on page 16.
6. Measure Heart Rate: See step 6 on page 17.
7. Fan: See step 7 on page 17.
8. Finish: See step 8 on page 17.

Note: Calorie goals are estimates; actual burn depends on metabolic rate.

Using an iFit Live Workout

Requires wireless network access and an iFit Live account.

1. Insert the key.
2. Select the main menu.
3. Log in to iFit Live: Enter username and password.
4. Select an iFit Live Workout: Choose from Map, Train, Video, Lose Weight, or Compete options. You can also access demo workouts. View Workout History or use Set-a-Goal.
5. Start Workout: See step 3 on page 18. Some workouts feature a personal trainer's voice guidance.
6. Monitor Progress: See step 5 on page 16. May show a map of the trail. Competition workouts show runner speeds and distances.
7. Measure Heart Rate: See step 6 on page 17.
8. Fan: See step 7 on page 17.
9. Finish: See step 8 on page 17.

For more information, visit www.iFit.com.

Equipment Settings Mode

Allows selection of language, units, timezone, demo mode, key, and passcode.

1. Select the settings main menu (gear icon).
2. Select Equipment Settings mode.
3. Select Language: Choose desired language (feature may not be enabled).
4. Select Unit of Measurement: Choose US/Metric.
5. Select Timezone: Sync console to local time.
6. Turn Demo Mode On/Off: Toggle the demo mode.
7. Enable/Disable Key: Disable key if desired (feature may not be enabled).
8. Enable/Disable Passcode: Set a 4-digit passcode for child safety. Master passcode is 1985 if forgotten.
9. Exit settings mode.

Maintenance Mode

Allows firmware updates, incline calibration, and viewing machine information.

1. Select the settings main menu.
2. Select Maintenance mode.
3. Update Console Firmware: Check for and install updates via wireless network. Do not turn off power or remove key during update.
4. Calibrate Incline System: Touch Calibrate Incline, then Begin. The treadmill will move to calibrate. Keep objects away. Pull key in emergency.
5. View Machine Information: Access details about your treadmill.
6. Find Keycodes: For service technicians.
7. Exit maintenance mode.

Wireless Network Mode

Set up a wireless network connection.

1. Select the settings main menu.
2. Select Wireless Network mode.
3. Enable Wi-Fi: Ensure Wi-Fi checkbox is marked. Console searches for networks.
4. Set up Connection: Select a network from the list. Enter password if required. Use keyboard for input. Show Password checkbox available.

Once connected, the WiFi option displays "CONNECTED". To disconnect, select the network and touch "Forget". Passwords are case-sensitive. iFit Live supports WEP, WPA, WPA2 encryption. Broadband is recommended.

For assistance, visit support.iFit.com.

5. Exit wireless network mode.

Stereo Sound System, Internet Browser, and Cushioning System

Stereo Sound System

Connect MP3 player, CD player, or other audio device via audio jack. Use play button and adjust volume on your device or console. If CD skips, place player on a flat surface.

Internet Browser

Requires wireless network access. Touch the globe button to open the browser. Navigate websites. Use Back/Home buttons to return or exit. Keyboard available for URL input. Workout buttons are disabled while browsing.

For assistance, visit support.iFit.com.

Adjusting the Cushioning System

Remove key and unplug power cord. The cushioning system reduces impact.

• To Increase Firmness: Turn cushion adjustors clockwise with a hex key until the desired firmness level (1-9) is shown.
• To Decrease Firmness: Turn cushion adjustors counter-clockwise.

Ensure front and rear cushions are set to the same level. Firmer settings are recommended for faster running or heavier users.

Moving the Treadmill

Moving requires two or three persons.

1. Before moving, plug in the power cord, insert the key, and raise the incline to the highest position. Then, remove the key and unplug the cord.
2. Hold the frame firmly. Do not lift by the handrail. Raise until it rolls freely on the wheels. Roll to the desired location and lower to the level position. Use extreme caution. Do not move over uneven surfaces.
3. Ensure leveling feet rest firmly on the floor. If the treadmill rocks, loosen a nut, adjust the leveling foot, and retighten the nut.

Troubleshooting

Symptom: The power does not turn on

• Ensure power cord is plugged into a surge suppressor and outlet (p. 12).
• Ensure the key is inserted into the console.
• Check the power switch; reset if tripped (wait 5 minutes).

Symptom: The console screen remains lit when the key is removed

• The display demo mode is on. Turn it off (see step 7 on page 21).

Symptom: The displays of the console do not function properly

• Remove key, unplug power cord. Tip treadmill onto its side. Remove indicated screws (#8 x 3/4"). Tip back flat. Remove motor hood screws and pivot off motor hood.

Symptom: The power turns off during use

• Check power switch; reset if tripped.
• Ensure power cord is plugged in. Unplug, wait 5 minutes, plug back in.
• Remove and reinsert the key.
• If problem persists, contact Customer Care.

Symptom: The incline of the treadmill does not change correctly

• Calibrate the incline system (step 4 on page 22).

Symptom: The walking belt slows when walked on

• Use a compatible surge suppressor (p. 12).
• If belt is overtightened, loosen idler roller screws counterclockwise (1/4 turn). Belt should lift 2-3 inches. Re-tighten.
• The belt is coated with lubricant. Do not apply other substances. Contact service if more lubricant is needed.
• If problem persists, contact Customer Care.

Symptom: The walking belt is off-center or slips when walked on

• Off-center: Remove key, unplug. Adjust left idler roller screw clockwise (if left) or counterclockwise (if right) by 1/2 turn. Do not overtighten. Re-center belt.
• Slips: Remove key, unplug. Turn both idler roller screws clockwise by 1/4 turn. Belt should lift 2-3 inches. Re-tighten.

Symptom: The iFit Live mode does not function correctly

• Ensure treadmill has the most current firmware (step 3 on page 22).

Symptom: The treadmill will not connect to the wireless network

• Check console wireless settings (step 4 on page 23).
• Ensure wireless network settings are correct.
• If questions remain, contact Customer Care.

Exercise Guidelines

Exercise Intensity: Use heart rate to find proper intensity for fat burning or cardiovascular strengthening.

The chart shows recommended heart rates based on age for fat burning and aerobic exercise. Find your age range at the bottom to determine your training zone (lowest for fat burning, middle for max fat burning, highest for aerobic exercise).

Burning Fat: Exercise at low intensity for sustained periods. Body uses carbs first, then fat.

Aerobic Exercise: For cardiovascular health, exercise at higher intensity requiring more oxygen.

Workout Guidelines:

• Warming Up: 5-10 minutes of stretching and light exercise.
• Training Zone Exercise: 20-30 minutes in your training zone. Breathe deeply.
• Cooling Down: 5-10 minutes of stretching.

Exercise Frequency: Aim for three workouts per week with rest days. Increase to five per week if desired after a few months. Consistency is key.

Suggested Stretches

Perform stretches slowly, without bouncing.

1. Toe Touch Stretch: Bend forward from hips, reaching towards toes. Hold 15 counts. Stretches hamstrings, back of knees, back.
2. Hamstring Stretch: Sit with one leg extended, bring other foot to inner thigh. Reach for toes. Hold 15 counts. Stretches hamstrings, lower back, groin.
3. Calf/Achilles Stretch: One leg forward, hands on wall, back leg straight. Lean forward. Hold 15 counts. Stretches calves, achilles tendons, ankles.
4. Quadriceps Stretch: Stand with wall for balance, grasp one foot, bring heel to buttocks. Hold 15 counts. Stretches quadriceps, hip muscles.
5. Inner Thigh Stretch: Sit with soles of feet together, knees outward. Pull feet towards groin. Hold 15 counts. Stretches quadriceps, hip muscles.

Part List

This list details all parts for the NordicTrack ELITE 9700 PRO Treadmill (Model No. NTL22011.0 R0312A). Key numbers correspond to the Exploded Drawings.

Note: Specifications are subject to change without notice. For information about ordering replacement parts, see the back cover of this manual. *These parts are not illustrated.

Exploded Drawings

The following drawings (A, B, C, D) provide detailed visual breakdowns of the treadmill's components, aiding in assembly and part identification. Each part is labeled with its corresponding key number from the Part List.

Exploded Drawing A: Shows the main frame, motor, idler rollers, cushions, and related hardware.

Exploded Drawing B: Illustrates the motor hood, drive motor, incline motor, controller board, and power cord assembly.

Exploded Drawing C: Details the handrail assembly, uprights, console wiring, and front/rear cushions.

Exploded Drawing D: Depicts the console, motor hood cover, chest strap, and sensor assembly.

Ordering Replacement Parts

To order replacement parts, refer to the front cover of this manual and be prepared to provide the following information:

• Model number and serial number.
• Product name.
• Key number and description of the replacement part(s) from the PART LIST and EXPLODED DRAWING.

Limited Warranty

IMPORTANT: Register your product within 30 days of purchase to avoid added fees for warranty service. Visit www.nordictrackservice.com/registration.

ICON Health & Fitness, Inc. (ICON) warrants this product against defects in workmanship and material under normal use for specified periods: Frame, drive motor, and walking platform are warranted for a lifetime. Parts and electronics are warranted for six (6) years. Labor is warranted for three (3) years from the date of purchase.

This warranty is for the original purchaser only. ICON's obligation is limited to repair or replacement at their option through authorized service centers. All warranty repairs must be preauthorized by ICON. Freight charges for shipping to/from service centers are the customer's responsibility. A minimal handling charge may apply for replacement parts shipped under warranty. In-home service may incur a minimal trip charge.

This warranty is void if the product is used as a store display, purchased/transported outside the USA, not used according to instructions, abused, or used for commercial/rental purposes. No other warranty is authorized.

ICON is not liable for indirect, special, or consequential damages. Some states do not allow limitations on incidental or consequential damages.

Implied warranties of merchantability or fitness for a particular purpose are limited in scope and duration. Some states do not allow limitations on implied warranty duration.

This warranty provides specific legal rights, which may vary by state.

ICON Health & Fitness, Inc., 1500 S. 1000 W., Logan, UT 84321-9813