Thank You
Thank you for choosing our Vitreous China Toilet. We hope our products improve the quality of your life. Your comments and opinions are important to us. If you have any concerns, questions, or comments, please bring them to our attention. Please keep the box and packaging materials until your product is completely installed.
For questions or concerns, please contact us:
Hotline: 607-645-4819
Email: elaine@hopze.com
Sincerely,
Service Team
Prior to Installation
⚠️ Before installation, please make sure that the toilet is without damage from shipping.
- Observe all plumbing and building codes in accordance with your state and local requirements.
- Remove old toilet.
- Make sure the mounting surface is CLEAN and LEVEL.
General Recommendations
Please read installation and maintenance instructions thoroughly before installing the toilet. Be sure to use proper tools and always wear proper personal safety accessories for your protection.
Troubleshooting
Issue: Missing / Wrong / Broken parts and installation issues
Action: Send email with your question, picture, and order NO. to support@idealhouse.vip
Response: Respond within 24 hours
Outcome: Issue resolved
Tools Required for Installation
[silicone-tube]
Silicone
[spirit-level]
Level
[tape-measure]
Tape Measure
[socket-extension]
Socket extension
[safety-glasses]
Safety Glass
[putty-knife]
Putty Knife
[utility-knife]
Knife
[soft-cloth]
Soft Cloth
[pencil-marker]
Pencil / Marker
[channel-pliers]
Channel Pliers
[wrench]
Wrench
[wrench]
Wrench
Installation Instructions (Toilet Seat)
Components: The package includes 2 long bolts, 2 stainless steel washers, and 2 nylon expansion plugs.
Insert the nylon expansion plugs into the toilet mounting holes. Place the toilet seat onto the toilet bowl, aligning the hinge base with the bolt holes in the bowl.
Insert the stainless steel gasket into the hinge mounting hole. Insert the long bolts through the mounting holes from the top. Use a screwdriver to tighten the screws.
Check if the seat is installed properly and is tight without shaking. If shaking occurs, re-adjust the position of the toilet seat mounting holes and the alignment between the toilet and seat. Once properly aligned, it will not loosen. In the final step, if there are no issues, close the lid of the installation hole on the toilet seat.
Maintenance Instructions
Periodical Maintenance
- Wash the toilet seat with a soft wet cloth.
- Dry with a soft dry cloth.
Removal of Stains
- Use neutral detergent (e.g., soap powder) to wipe softly, then dry with a clean cloth.
- Do not use eradicators, abrasive powder, diluents, volatile oils, acid or alkali liquid detergents, or nylon brushes to clean the product, to avoid damage.
Care Instructions & Precautions
Please read the following maintenance manual carefully to avoid component damage or injury to the installer. Keep the maintenance manual available for future maintenance or reference.
⚠️ PRECAUTIONS: Follow all safety precautions to avoid personal injury or property damage.
"Prohibited Acts"
- ? Do not open/close the seat cover using unnecessary force. (It might cause cracks or failure on performance)
- ? Heavy loading may damage the seat cover and may cause a fall.
- ? Do not use strong abrasive cleansers, which might cause damage to the surface.
- ? Clean the surface of the toilet seat with mild soap water.
- ? Use a clean and soft cloth to wipe the toilet seat until it is completely dry.
- ? Keep children out of reach of the seat, to avoid personal injury.
- ? Do not open/close the seat cover using unnecessary force. (It might cause cracks or failure on performance)
- ☀️ Do not expose the seat cover directly to sunlight. (It might cause color fading)
Toilet Installation
A. Install Closet Bolts
Diagram shows a toilet flange on the floor with closet bolts. Text describes installing closet bolts in the flange channel, turning them 90°, and sliding them into place 6 inches apart and parallel to the wall.
B. Install Wax Seal
Diagram shows an inverted toilet with a wax ring and sealant. Text instructs to invert the toilet on the floor (using cushioning to prevent damage), install the wax ring evenly around the waste flange (horn) with the tapered end facing the toilet, and apply a thin bead of sealant around the toilet base.
C. Position Toilet on Flange
Diagram shows the toilet being placed over the floor bolts, with a nut, washer, and plastic disc. Text instructs to unplug the floor waste opening and install the toilet on the closet flange so the bolts project through the mounting holes. Loosely install retainer washers and nuts. Position the toilet squarely to the wall, and with a rocking motion, press the bowl down fully onto the wax ring and flange. Alternately tighten nuts until the toilet is firmly seated on the floor.
D. Install the Side Cover
Diagram shows the components for the side cover (cap, screw, side cover, hook) and the toilet. Text instructs to adhere the side bolt covers to the toilet.
