PowerXL Vortex Air Fryer Pro

Before You Begin

The PowerXL Vortex Air Fryer Pro will provide many years of delicious family meals and memories. Before you begin, it is very important to read this entire manual, ensuring you are familiar with the appliance's operation and precautions.

Important Safeguards

WARNING: PREVENT INJURIES! - CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, always follow basic safety precautions.

• Read all instructions.
• This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety.
• Close supervision is necessary when any appliance is used by or near children.
• DO NOT place on or near a hot gas or electric burner, or in a heated oven.
• DO NOT place your appliance on a cooktop, even if the cooktop is cool, as this could cause a fire or damage the appliance.
• DO NOT place or use this appliance near water.
• When cooking, DO NOT place the appliance against a wall or within 5 inches of other appliances. DO NOT place anything on top of the appliance.
• A fire may occur if this appliance is covered by or touching flammable material, including curtains, draperies, walls, and the like, when in operation.
• DO NOT use outdoors.
• DO NOT place the appliance in any container or small confined space while heated or in operation.
• ALWAYS operate the appliance on a horizontal surface that is level, stable, and noncombustible with adequate space for airflow.
• Before using your appliance on any countertop surface or other fragile surface, check with your countertop manufacturer or installer for recommendations about using appliances on your surfaces.

Electrical Safety

• THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT attempt to modify the plug.
• DO NOT operate any appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Return appliance to an authorized service facility for examination, repair, or adjustment.
• This appliance should be serviced ONLY by qualified service technicians.
• NEVER immerse housing in water. If the Unit falls or accidentally becomes immersed in water, unplug from wall outlet immediately. Do not reach into liquid if the Unit is plugged in and immersed.
• To protect against electrical shock, DO NOT immerse cord, plugs, or expose the electrical components to water or other liquid.
• DO NOT plug in the power cord or operate the appliance controls with wet hands.
• ALWAYS make sure the plug is attached to the appliance first, then plug the cord into the wall outlet. To disconnect, press the Power button to turn the appliance off, then remove the plug from the wall outlet.
• DO NOT let the power cord hang over the edge of a table or counter, or touch hot surfaces.
• DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating risks of electric shock.

Operational Safety

• Should the appliance emit black smoke, UNPLUG IMMEDIATELY and wait for smoking to stop before handling. Allow the appliance to cool and wipe excess oil and grease.
• Cooking appliances should be positioned in a stable location with the handles positioned to avoid the spillage of hot liquids.
• NEVER operate the appliance unattended.
• NEVER connect this appliance to an external timer switch or separate remote-control system.
• The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
• UNPLUG the appliance from outlet when not in use and before cleaning. ALLOW 30 minutes to cool before handling, putting on or taking off parts, cleaning, or storing.
• DO NOT cover the Air Intake Vent or Hot Air Outlet Vent while the appliance is operating. Doing so will prevent even cooking and may overheat or damage the appliance.
• When in operation, hot air and steam is released through the Hot Air Outlet Vent. KEEP YOUR HANDS AND FACE at a safe distance from the Hot Air Outlet Vent and KEEP the Vent clear of obstructions.
• While cooking, the internal temperature of the appliance reaches several hundred degrees Fahrenheit. To avoid personal injury, NEVER place hands inside the appliance unless it is thoroughly cooled.
• The appliance's outer surfaces and accessories may become hot during use. WEAR OVEN MITTS when handling the appliance during and after use, and to protect against hot steam and air released when opening the appliance.
• DO NOT touch hot surfaces. Use handles or knobs.
• EXTREME CAUTION MUST BE USED when moving an appliance containing hot oil or other hot liquids or when removing accessories or disposing of hot grease.
• Oversized foods, metal foil packages, or utensils MUST NOT be inserted in the appliance as they may involve a risk of fire or electric shock. DO NOT overfill the appliance.

Parts & Accessories

NOTE: Unpack all contents from the packaging. Contents vary by model. Check all packaging material carefully for parts. Please remove any clear or blue protective film on the components.

• 1. Main Unit
• 2. Control Panel
• 3. Air Intake Vents
• 4. Hot Air Outlet Vents
• 5. Drip Tray
• 6. Air Flow Racks (3)
• 7. Rotisserie Fetch Tool
• 8. Rotisserie Shaft, Forks & Set Screws
• 9. Adjustable Skewers Rack (2)*
• 10. Skewers (10)*
• 11. Rotating Basket*

*Optional items may be sold separately.

IMPORTANT: Please make sure that your appliance has been shipped with the components that you ordered. Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact Customer Service.

5. Drip Tray: Cook with the Drip Tray in place for easy clean-up. Always use the Drip Tray when cooking.

6. Air Flow Racks: Can be used for dehydration and to cook crispy snacks or reheat items like pizza.

7. Rotisserie Fetch Tool: Use to insert and remove foods prepared using the Rotisserie Shaft or Skewers. Place under the Rotisserie Shaft and lift (left side first) and then gently extract the food.

8. Rotisserie Shaft, Forks & Set Screws: Use for roasts and whole chicken. Slide the Shaft lengthwise through the center of the meat. Slide the Forks onto the Shaft from each end and lock in place with the Set Screws. There are indentations on the Shaft for the Set Screws. You can adjust the Screws closer to the center of the Shaft if needed but never beyond the indentation.

NOTE: Ensure that the roast or chicken rotate freely within the appliance. If the item being cooked is too large, it will not rotate or cook evenly. Wrap the meat with kitchen string to help with even rotation.

9. Adjustable Skewers Rack*: Used when making kabobs. Skewer Racks fit over Shaft and lock in place with Set Screws.

10. Skewers*: Great for all your kabob recipes, meat, fish or veggies.

11. Rotating Mesh Basket*: Great for fries, roasted nuts, and other snacks. Use the Rotisserie Fetch Tool when inserting or removing the Basket.

CAUTION: The appliance may get hot. Be careful not to touch the appliance while in use. Keep the appliance away from other objects.

WARNING: The Forks, Shaft, and other metal parts with this appliance are sharp and will get extremely hot during use. Great care should be taken to avoid personal injury. Wear protective oven mitts or gloves.

Appliance Specifications

Using the Control Panel

1. Power Button: Pressing the Power Button will set the appliance to a default temperature of 370° F and time of 15 minutes. Pressing the Power Button again will start the cooking process. Pressing the Power Button during the cooking cycle will shut off the appliance.

2. Internal Light: Selecting this button will help you check cooking progress while the appliance is in operation. Opening the door during the cooking process will pause the appliance. The internal light will illuminate if the door opens.

3. Rotation Button: Select this button when cooking anything using the Rotisserie Mode. The icon will blink while in use.

4. Temperature Control Buttons: These buttons enable you to raise or lower cooking temperature by 5° F intervals, ranging from 150° F to 400° F. Dehydration ranges from 90° F to 170° F.

5. Time Control Buttons: These buttons enable you to select an exact cooking time to the minute, from 1 min. to 60 mins. in all modes except when dehydrating, which uses 30-min. intervals and an operating time of 2-24 hrs.

6. LED Digital Display: The Digital Numeric Display will alternate between displaying the temperature and the remaining time during the cooking process.

7-16. Cooking Presets: Selecting any Preset Button sets the time and temperature to the preset's default value. The cooking process starts automatically 5 seconds after the Preset has been selected, or the Power Button can be pressed after the Preset Button to start the appliance immediately. You may use the Time and Temperature Buttons to override the preset settings.

Preset Button Cooking Chart

Internal Temperature Meat Chart

Use this chart and a food thermometer to ensure that meat, poultry, seafood, and other cooked foods reach a safe minimum internal temperature.

*For maximum food safety, the U.S. Department of Agriculture recommends 165° F for all poultry; 160° F for ground beef, lamb, and pork; and 145° F, with a 3-minute resting period, for all other types of beef, lamb, and pork. Also review the USDA Food Safety Standards.

Using the Appliance Without Presets

Once you are familiar with the appliance, you may want to experiment with your own cooking times and temperatures.

WARNING: Never use a cooking vessel filled with cooking oil or any other liquid with this appliance! Fire hazard or personal injury could result.

Using the Accessories

Placing Air Flow Racks

1. Insert the Drip Tray into the bottom of the appliance.
2. Place Air Flow Racks into the appliance by sliding them through the side grooves and onto the back lip.
3. Place the Air Flow Racks closer to the top heating element for faster cooking and added crisp.
4. Rotate the Air Flow Racks mid-cycle for even cooking.

Using The Rotisserie Spit

1. With the Forks removed, force the Rotisserie Shaft through the center of the food lengthwise.
2. Slide the Forks (A) onto each side of the Spit and secure them in place by tightening the two Set Screws (B).
3. Hold the assembled Rotisserie Spit at a slight angle with the right side higher than the left side and insert the left side of the Spit into the Rotisserie connection inside the appliance.
4. With the left side securely in place, lower the right side of the Spit into the Rotisserie connection on the right side of the appliance.
5. To remove cooked food, insert a large fork into the food, twist left, and raise to remove the Spit from the left slot and then remove the food from appliance with slight lifting motion. Transfer the food to a carving board or serving plate.

Removing Rotisserie Spit

1. Using the Fetch Tool, hook the bottom of the left and right sides of the shaft attached to the Rotisserie Spit.
2. Pull the Rotisserie Spit slightly to the right to disconnect the accessory from the Rotisserie Socket.
3. Carefully pull and remove the Rotisserie Spit from the appliance.
4. Place food on a plate, cutting board, or the Rotisserie Stand to remove food from the Shaft, Spit, or Basket.

Skewer Rack Assembly

1. Insert each Skewer point through holes on the left Skewer Rack.
2. Squeeze the clip end of each Skewer as you insert into the opposite Skewer Rack slot to secure.
3. Release clip to securely rest in slot.
4. Repeat steps 3-6 in a uniform manner around the Skewer Rack. Make sure Skewers are evenly spaced.
5. Ensure the Skewer Racks are inside the indentations on the Shaft, tighten the Set Screws and ensure they are securely in place.
6. Use caution while inserting the Shaft into the appliance. The Skewer ends are sharp and can poke you.

Placing Skewer Rack or Rotating Mesh Basket into Appliance

1. Insert the left side of the assembled Spit or Basket first into the Rotisserie Shaft socket. Be sure the Rotisserie Shaft is in place to engage rotation.
2. Place the right side onto the hanger.

IMPORTANT: See the Final Assembly diagram to help identify the left and right sides of the Rotisserie Shaft before placing it in the appliance. The right side has two notches, and the left has one.

Removing Skewer Rack or Rotating Basket from Appliance

1. Open appliance door to pause cooking cycle or turn appliance off by pressing the Power Button.
2. Insert Rotisserie Fetch Tool beneath the Rotisserie Shaft.
3. Using the Rotisserie Fetch Tool, lift the right side of the Shaft at a slight angle to clear the bracket. Then, shift to the right until the left side of the shaft slides out of the Rotisserie Shaft socket.
4. Carefully remove the rotisserie food from the appliance.
5. Place food on a plate, cutting board, or the Rotisserie Stand to remove food from the Shaft, Spit, or Basket.

General Operating Instructions

Before Using The Appliance For The First Time

1. Read all material, warning stickers and labels.
2. Remove all packing materials, labels, and stickers.
3. Wash all parts and accessories used in the cooking process with warm, soapy water. NOTE: Only the accessories are dishwasher safe.
4. Wipe the inside and outside of the cooking appliance with a clean, moist cloth. NOTE: Never wash or submerge the cooking appliance in water.
5. NOTE: When using this appliance, never fill any cooking vessel with oil or liquid of any kind. This appliance cooks with hot air only.

WARNING:

• NEVER cover the air vents on the top and back of the cooking appliance or place anything on top of the appliance.
• NEVER fill any cooking vessel with oil or liquid of any kind. This appliance cooks with hot air only.
• NEVER use the appliance Door as a place to rest hot food or accessories. The hot food or accessory could damage the appliance Door or cause the appliance to tip. Personal injury could result.
• ALWAYS use oven mitts when removing hot accessories or food. Always place hot food or accessories on a heat-resistant surface. NEVER place them directly on the countertop.

Preparing For Use

1. Place the appliance on a stable, level, horizontal, and heat-resistant surface.
2. Before initial use, wipe the inside and outside of the appliance with a warm, moist cloth and mild detergent. Rinse with a warm, moist cloth. Hand wash all cooking accessories. Before cooking food, preheat the appliance for a few minutes to allow the appliance to burn off the manufacturer's protective coating of oil. Wipe the appliance with warm, soapy water and a washcloth after the burn-in cycle.
3. Select the cooking accessory for your recipe.

Cooking With The Appliance

1. Put your chosen cooking accessory into the appliance and shut the appliance door. Plug the power cord into a 120V dedicated outlet.
2. Place the ingredients on your chosen accessory.
3. When the chosen cooking accessory is in place, close the door and press the Power Button once.
4. Select a preset function or manually set the Temperature and then the Time. Refer to the detailed Control Panel instructions.
5. The appliance will automatically start the cooking cycle a few seconds after a preset function is selected or the Time and/or Temperature are adjusted manually. Alternatively, you can press the Power Button to begin the cooking cycle immediately once the desired cooking time and temperature have been selected. Add 3 mins. to the cooking time when starting with a cold appliance.

NOTE: You may open the appliance door to view the food at any time during the cooking process to check the progress.

NOTE: Consult the charts in this manual or the recipe books to determine the correct settings for the specific item and weight being cooked.

Tips

• Foods that are smaller in size usually require a slightly shorter cooking time than larger ones.
• Flipping or turning foods halfway through the cooking process ensures that all the pieces are evenly fried.
• Misting a bit of vegetable oil on fresh potatoes is suggested for a crispier result. When adding a little oil, do so just before cooking.
• Snacks normally cooked in an oven can also be cooked in the appliance.
• Use premade dough to prepare filled snacks quickly and easily. Premade dough also requires a shorter cooking time than homemade dough.
• Place fragile or filled foods in a baking tin or oven dish in the appliance. A baking tin or oven dish is also suggested when baking a cake or quiche.
• You can use the appliance to reheat foods. Simply set the temperature and time to however warm you want your food.

General Cooking Guidelines

NOTE: Keep in mind that these settings are guidelines. Since ingredients differ in origin, size, shape, and brand, we cannot guarantee the best settings for your ingredients.

Settings

The table above will help you select the correct temperature and time for best results. As you become more familiar with the appliance cooking process, you may adjust these settings to suit your own personal tastes.

NOTE: Keep in mind that these settings are guidelines. Since ingredients differ in origin, size, shape, and brand, we cannot guarantee the exact settings for your ingredients.

Tip: For food you want to flip, set the Timer to half the time needed for the recipe and the Timer bell will alert you when it's time to flip your food. When you hear the timer bell, the preset preparation time has elapsed. Flip your food and reset the appliance to the remaining time and temperature needed to finish cooking the food.

Cleaning & Storage

Cleaning

Remove the power cord from the wall socket and be certain the appliance is thoroughly cooled before cleaning.

Clean the appliance after each use. The cooking accessories are made of durable stainless steel and are dishwasher safe. Never use abrasive cleaning materials or utensils on these surfaces. Parts with caked-on food should be soaked in warm, soapy water for easy removal.

1. Wipe the outside of the appliance with a warm, moist cloth and mild detergent.
2. To clean the appliance door, remove it by lifting it to a 45° angle while gently pulling upward. Clean both sides with warm, soapy water on a damp cloth. Do not soak or submerge the door in water or wash in the dishwasher.
3. Clean the inside of the appliance with hot water, a mild detergent, and a nonabrasive sponge.
4. If necessary, remove unwanted food residue from the upper screen with a soft cleaning brush.

Storage

1. Once the fan has stopped running, unplug the appliance and let it cool thoroughly.
2. Make sure all components are clean and dry.
3. Place the appliance in the clean, dry place.

Troubleshooting

Error Codes

Frequently Asked Questions

1. Can I prepare foods other than fried dishes with my appliance?
   You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the appliance Recipe Guide.
2. Is the appliance good for making or reheating soups and sauces?
   Never cook or reheat liquids in the appliance.
3. What do I do if the appliance shuts down while cooking?
   As a safety feature, the appliance has an Auto Shut-Off device that prevents damage from overheating. Unplug and allow the appliance to cool down. Plug back in and restart with the Power Button.
4. Does the appliance need time to heat up?
   Preheating is needed when you are cooking from a cold start; add 3 mins. to the cook time to compensate.
5. Is it possible to shut off the appliance at any time?
   Press the Power Button once.
6. Can I check the food during the cooking process?
   You can check on the progress of the cooking cycle at any time. If you open the door, the cooking time and temperature should resume from where they left off when you close the door.
7. Is the appliance dishwasher safe?
   Only the accessories are dishwasher safe. The appliance itself containing the heating coil and electronics should never be submerged in liquid of any kind or cleaned with anything more than a hot, moist cloth or nonabrasive sponge with a small amount of mild detergent.
8. What happens if the appliance still does not work after I have tried all the troubleshooting suggestions?
   Never attempt a home repair. Contact the retailer and follow the procedures set forth by the guarantee. Failure to do so could render your guarantee null and void.
9. Can the door come off?
   Yes. Removing the door will allow you to clean the appliance and windows more easily. Open the door slightly (about 1 in./2.5 cm from the closed position), and gently lift up on the door hinge. The joints will slide out. To reattach the door, position the door to be slightly open as before. Then, align the hinge so that the joins fall into the slots. Close the door. Do not clean the door in the dishwasher.

90-Day Money-Back Guarantee

The PowerXL Vortex Air Fryer Pro is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected. The guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy

If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:
PowerXL Vortex Air Fryer Pro
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5129.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

We are very proud of the design and quality of our PowerXL Vortex Air Fryer Pro™™.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.

For parts, recipes, accessories, and everything PowerXL, go to tristarcares.com or scan this QR code with your smartphone or tablet:

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To contact us, email us at customerservice@tristarproductsinc.com or call us at 973-287-5129.

Distributed by:
Tristar Products, Inc.
Fairfield, NJ 07004
© 2021 Tristar Products, Inc.
Made in China
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