Riedel Artist-1024 User Manual V8.5

Introduction

Thank you for choosing Riedel products. This document provides detailed information on the Artist-1024 system and connector pin assignments, as well as mechanical and electrical data. For more information, please visit the Riedel website or contact Riedel headquarters in Wuppertal, Germany.

Symbols:

• Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
• Warning: Indicates a potentially hazardous situation which, if not avoided, may result in death or serious injury.
• Caution: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
• Note: This text is for general information.

1.1 Overview

The Artist-1024 is a groundbreaking next step in the continuous development of the Artist intercom ecosystem. This new node enhances the Artist family's capabilities, focusing on IP-based installations and higher port density. The Artist-1024 ensures compatibility and can be easily added to any Artist fiber ring, allowing for simple and intuitive configuration within the Director software environment, just like its sister models Artist-32, Artist-64, and Artist-128.

The Artist-1024 node, as its name suggests, offers 1,024 non-blocking ports within a 2RU frame size. This impressive port density significantly reduces rack space requirements, offering powerful efficiency for any application where space is a critical factor. The Artist-1024 introduces technological innovation with its software-definable UIC (Universal Interface Card). This new type of interface card combines networking, mixing, and management, and can be configured as an AES67 or MADI subscriber card, or operate as an Artist fiber/router/processor card. Changing the type of connectivity is as simple as clicking a button within the Artist configuration software, Director. This configuration can be completed in seconds. Physical SFP modules can also be easily changed, for example, from fiber to copper.

The frame provides 10 bays for UICs, with two of them reserved for UIC routing and networking. The remaining eight bays offer flexible mounting of various UIC configurations, providing subscriber connectivity. The onboard mixer on each subscriber card can expand from 8 to 128 ports per card, offering access to all 1,024 channels of the Artist backbone. Additionally, four expansion slots are available for various GPIO and synchronization purposes. The UIC supports internal sample rate conversion, allowing each card to connect to different clock environments (MADI, PTPv2).

The Artist-1024 also introduces a user-friendly and flexible new licensing scheme, focusing on frame-level licensing rather than connectivity type licensing. Each node starts with a single VAM (Virtual Artist Matrix) license, which includes a fixed number of ports (16 to 1024) that can be freely distributed across all subscriber cards in that node. In addition to these node-fixed licenses, flexible licenses are available that allow for quick (re)configuration of the system by simply moving capacity between nodes. This licensing model does not include connectivity, allowing the system to be freely adapted to meet connectivity demands.

The Artist-1024 is designed with redundancy at its core, offering extremely high robustness and reliability by supporting multiple redundancy methods, including NIC and SMPTE 2022-7. In addition to SMPTE 2022-7 compliant stream redundancy, several redundancy mechanisms are employed to avoid single points of failure: the N+1 subscriber redundancy scheme includes a hot-spare card that can take over the configuration of other subscriber cards, while the NIC scenario allows for seamless handover between two routing cards within a single node. As expected for a professional system, the control logic and data links within the frame are all redundant. Two load-sharing power supply units and a fan module with redundant fans further enhance the security of the advanced frame design. Collectively, these measures make the Artist-1024 the most comprehensive communication safety net available.

This frame design also features an e-paper display that shows configuration and licensing information even when the power is off. The Artist-1024 offers selectable mounting options: the frame can be mounted with 0, 25, 50, or 75mm offsets (setbacks) and can be rotated front-to-back within the rack. If necessary, the ventilation direction can be reversed to provide efficient cooling appropriate for the situation.

The UIC concept of the Artist-1024 and its diverse licensing scheme provide high flexibility, scalability, and capability. Ports can be moved between subscriber cards as needed, and connectivity types can be flexibly assigned, allowing individual nodes or the entire system to be easily customized to meet the specific needs of your operation. With the Artist-1024, you get more than just full IP compliance and massive port density. You get the full power of a sophisticated Artist intercom system, a versatile and future-proof solution that evolves with industry advancements and standards. Riedel is committed to pushing the boundaries of innovation and will guide your transition to IP as a dedicated partner shaping the future of the production industry.

Artist-1024: Node

2.1 Frame (MFR-1024)

The Artist-1024 node ships with an integrated display, two redundant power supplies, a fan module with two high-quality fans, and front and rear filters. All components are hot-pluggable.

The Artist-1024 frame has slots for:

• Front Bays: 8x SIC (Subscriber Interface Card), 2x NIC (Network Interface Card: 1x PNIC [Primary NIC], 1x SNIC [Secondary NIC])
• Rear Bays: 4x bays (functionality not implemented)

Capacity:

• 8 to 128 ports per SIC
• 16 to 1,024 ports per frame

The Artist-1024 node is compatible with Artist-32/Artist-64/Artist-128 frames and can be integrated into existing setups. System management is performed within the configuration software, Director. This frame connects via a single configuration port (RJ45) for one of the UIC-128 cards.

Figure 3: Artist-1024 (Front View)

Figure 4: Artist-1024 (Rear View)

Artist-1024: Cards

3.1 Universal Interface Card: UIC

There are two types of Universal Interface Cards for the Artist-1024:

• UIC-128
• UIC-128-II (New hardware version of UIC-128) - New in 8.5
  • The new UIC-128-II supports the Dante audio format in addition to the existing AES67 and MADI audio formats.
  • No additional Dante license is required as it is already included in all UIC-128-II. It supports Dante version 4.2.5 and Dante Domain Manager.

UIC-128-II can be used in combination with other UIC-128 cards in the Artist-1024.

UIC-128-II requires Artist firmware version 8.3 or higher.

When integrating UIC-128-II into an Artist frame, the entire Artist-1024 must be updated to firmware version 8.3.

Sample rates of 48 kHz or 96 kHz are supported. This is configured in the Dante environment and set for all channels simultaneously.

Only the Media 1 interface (primary Dante interface) is available. If redundancy is enabled, Media 2 interface is automatically used by Dante.

Dante port movement is possible between Artist-1024 and Artist-128/64/32. Similarly, Dante 4-wire, 4-wire split can be moved to other UICs or client cards.

Figure 16: UIC-128-II (Front View)

The cards can only be distinguished from the front by their card name (UIC-128/UIC-128-II).

The functionality of the UIC-128 card is determined by the slot position and card configuration of the Artist-1024 node.

3.1.1 UIC-128 as SIC

When a UIC operates in an SIC slot, it takes over the audio interface functionality.

• Media Slot 1
• Media Slot 2
• USB Type-C (functionality not implemented)
• Configuration Port (RJ45)
  • Management port for configuring the Artist-1024 frame/network.
  • Connects 2 audio SFPs.
  • Two different formats cannot be used simultaneously.
  • Configuration is done via the configuration software Director.

Card | Audio Interface | Capacity | SFP

• UIC-128: AES67 (SMPTE ST 2110-30), MADI (AES10-2003) | 128 channels per UIC-128, 128 channels per SFP | 1.25 Gbps, Electrical, Optical
• UIC-128-II: AES67 (SMPTE ST 2110-30), MADI (AES10-2003), Dante (New in 8.5) | 128 channels per UIC-128-II, 64 channels per SFP | 1.25 Gbps, Electrical, Optical

3.1.2 UIC-128 as NIC

When a UIC operates in a NIC slot, it takes over the network interface functionality.

• Downstream (Link Output)
  • This downstream port connects to the upstream port of the next Artist frame in the Artist ring.
  • If a second UIC-128 is used in the Artist-1024 frame, this port connects to the upstream port of the second UIC-128.
• Upstream (Link Input)
  • This upstream port connects to the downstream port of the previous Artist frame in the Artist ring.
  • If a second UIC-128 is used in the Artist-1024 frame, this port connects to the downstream port of the second UIC-128.
• USB Type-C: License management
• Configuration Port (RJ45): Management port for configuring the Artist-1024 frame/network. Configuration is done via the configuration software Director.

Card | Network Interface | Capacity | SFP

• UIC-128: Artist-1024, Artist-1024 node's 1024 channels | 1.25 Gbps | Optical
• UIC-128-II: Artist-1024, Artist-128/64/32 | 1.25 Gbps | Optical

Note: If you need to replace a UIC-128 in an Artist-1024 node, the configuration and IP address must be manually saved onto the replacement card. In version 8.0, configuration and IP addresses are saved on each card. In version 8.3, configuration is no longer saved on the card but on the frame's NIC. Only the UIC's configuration IP address is still saved on the card. Therefore, when replacing a UIC as an SIC, only the IP address needs to be saved on the replacement card.

4 Features

4.1 NIC Redundancy

The NICs in Bay 3 and Bay 8 are now fully synchronized and redundant.

For example, if another NIC is inserted into Bay 8 (Secondary NIC: SNIC), the NIC in Bay 3 (Primary NIC: PNIC) remains active. The new SNIC is set to standby mode, and the current Artist configuration is copied to the newly inserted SNIC. The Artist ID and IP address are also obtained from the PNIC, causing the SNIC's IP address to be incremented by one to an odd IP address. If the SNIC's firmware is outdated (firmware not supporting the latest NIC redundancy), it will be updated automatically.

If the active NIC (PNIC in Bay 3 in this case) fails, the standby NIC (SNIC in Bay 8 in this case) takes over and becomes active. The IP address is obtained from the previously active PNIC (including the IP address), and the card becomes the ring clock master. The new NIC remains active until it fails with an error. The system will not automatically switch back to the original PNIC once it becomes available again.

The switching logic for NIC redundancy is executed in the following steps:

4.2 Front Filter Replacement

There are two air filters in the front fan grille. Replace the air filters using the following procedure:

• Loosen the four screws and remove the two fan grilles.
• Remove the air filters from the fan grilles.
• Insert the new/cleaned air filters into the fan grilles.
• Carefully attach the fan grilles back to the frame and secure them with screws.

Figure 18: Front Filter Replacement

4.3 Rear Filter Replacement

The rear filter is located behind the fan unit. Replace the rear filter using the following procedure:

• Loosen the four screws and remove the fan grille.
• Remove the air filter sideways from the fan grille.
• Insert the new/cleaned air filter into the fan grille.
• Carefully attach the fan grille back to the frame and secure it with screws.

Figure 19: Rear Filter Replacement

4.4 Reversing Airflow Direction

You can reverse the airflow direction by changing the orientation of the fan block.

Follow these steps:

• Loosen the four captive screws on the fan unit.
• Pull the fan unit out of the rack using the loosened captive screws.
• Using a Torx T20 screwdriver, remove the two Torx screws from the fan block.
• Carefully lift the fan block off the circuit board.
• Rotate the fan block 180 degrees, carefully insert it back into the circuit board, and re-secure the two Torx screws.
• Carefully insert the fan unit into the sub-rack.
• Tighten the four captive screws.
• Attach or remove air filters according to the airflow direction. Air filters should only be placed on the air intake side.

Airflow Direction | FRF-1024 (Front Filter) | RRF-1024 (Rear Filter)

• Standard (Front to Rear): ✓ | X
• Reversed (Rear to Front): X | ✓

4.5 Connections

The table below shows the available port types for each card configuration in Director.

Note: Not for redundant stream 2022-7.

4.6 Recommended SFPs

The following table lists the recommended SFP modules for the Artist-1024.

*1) Maximum distance varies depending on the number of connectors and patch fields, as well as line attenuation.

*2) 50/125 µm fiber optic cable

*3) 9/125 µm fiber optic cable

5 Licensing

The Artist-1024 frame requires licenses for operation. If the Artist-1024 is not yet licensed, the license file will be provided by the distributor.

• The license file includes all VAM, VAE, and F-VAE licenses.
• VAM and VAE are tied to the serial number of the Artist-1024 frame.
• The license file can be uploaded via the NIC's USB port.
• Licenses are stored on the Artist-1024 node.
• Configuration can only be uploaded to the system via Director if the required number of ports matches the available ports on any Artist-1024 frame in the configuration.
• Important: The number of ports for a licensed frame cannot be reduced, only increased.

5.1 License Model

The Artist-1024 introduces a user-friendly and flexible new licensing scheme with frame-level licensing instead of connectivity type licensing. Each node starts with a single VAM (Virtual Artist Matrix) license, which includes a fixed number of ports (16 to 1024) that can be freely distributed across all subscriber cards in that node. Additional ports can be licensed with VAE (Virtual Artist Expansion) licenses. In addition to these node-fixed licenses, F-VAE (Flexible Virtual Artist Expansion) licenses are available that allow for quick (re)configuration of the system by simply moving capacity between nodes. This licensing model does not include connectivity, allowing the system to be freely adapted to meet connectivity demands.

• VAM: Virtual Artist Matrix License. Cost-effective port bundles (16, 32, 64, 128, 256, ... 1024). Node is fixed to the Artist-1024 node (cannot be moved). Only one VAM per node is allowed.
• VAE: Virtual Artist Expansion License. Expands VAM capacity in increments of 16. Node is fixed to the Artist-1024 node. Multiple VAEs are allowed per node.
• F-VAE: Flexible Virtual Artist Expansion License. Expands VAM capacity in increments of 16. Can be moved between Artist-1024 nodes. Multiple F-VAEs are allowed per node.

To enable VAE or F-VAE, each frame must first have one VAM. Only one VAM is allowed per frame. The VAM port count cannot be reduced, only increased.

5.2 Flexible Licensing

The versatile licensing system enables high flexibility, scalability, and capability. The ability to move ports between subscriber cards as needed and flexibly assign connectivity types allows individual nodes and the entire system to be easily customized to meet the specific needs of your operation.

• VAM (Virtual Artist Matrix) licenses form the basis for each node.
• VAM can be expanded using VAE-16 or F-VAE-16 licenses.
• Multiple VAE-16 and F-VAE-16 licenses can be combined on a single node.
• VAM can be upgraded to larger scales.

5.3 Initial Steps

After purchasing the Artist-1024 frame and licenses, the purchaser will receive an email generated by the license server (flex1230@flexnetoperations.com) containing user ID and temporary password.

• First, use that information to log in to the Flexera User Portal and change the password and security options. (https://flex1230.flexnetoperations.com/flexnet/operationsportal/logon.do)
• Next, log in to the Riedel License Manager web portal to download and manage licenses. (https://license.riedel.net/)

Note: Firmware updates for Artist nodes, NICs, and SICs are described in the 'Artist Firmware Update Guide'.

5.4 Flexera User Portal

Riedel clients can access the Flexera portal. This is used solely for user account/data management.

Users can:

• Log in to the Flexera User Portal if they know their username (email) and password (see §5.4.1 'Login').
• Reset their password if they have lost or forgotten it (see §5.4.2 'Forgot Password').
• Change user profile details (see §5.4.3 'User Profile and Security').

5.4.1 Login

1. Navigate to the following URL: https://flex1230.flexnetoperations.com/flexnet/operationsportal/logon.do
2. Enter your username (email address).
3. Enter your password.
4. Click 'Log in'.

5.4.2 Forgot Password

1. Click 'Forgot Password?'.
2. Enter your User ID in the 'User Id' field.
3. Click 'Continue'.
4. Enter any answer to the question.
5. Click 'Continue'.

A temporary password will be generated and sent via email. This password is only valid for 4 hours after issuance. After logging in with this temporary password, you will need to enter a new password.

5.4.3 User Profile and Security

1. After logging in, click 'User Name Profile'.
2. Change basic information and click 'Save'.
3. Click 'Security'.

Enter your current password and the new password. Choose a Secret Question and enter the appropriate answer. Click 'Save'.

5.5 Riedel License Manager

Riedel users can access the Riedel License Manager to manage their licenses.

Users can:

• Log in to the Riedel License Manager if they know their username (email) and password (see §5.5.1 'Login').
• Download updated licenses for Artist-1024 frames (see §5.5.2 'Download Licenses').
• Expand VAE and F-VAE licenses for Artist-1024 frames (see §5.5.3 'Expand Licenses').
• Move F-VAE licenses between Artist-1024 frames (see §5.5.4 'Move Licenses').

5.5.1 Login

1. Navigate to the following URL: https://license.riedel.net/
2. Enter your FlexNet username (email address).
3. Enter your FlexNet password.
4. Click 'Login'.

5.5.2 Download Licenses

Click the download button for the Artist-1024 frame for which you want to download licenses in the Devices area on the left.

The license will be saved in your browser's default download directory. The file name consists of the corresponding Artist-1024 frame's 13-digit serial number and the .bin file extension. Each license file can only be read by the Artist-1024 frame with the corresponding serial number.

5.5.3 Expand Licenses

Artist-1024 ports can be expanded with VAE and F-VAE licenses.

Assign new licenses to the Artist-1024 frame in one of the following three ways:

1. Click the '+' button for the Artist-1024 frame you want to expand licenses for in the Devices area on the left.
2. Click the '+' button for the license you want to assign to the Artist-1024 frame in the Entitlements area on the right.
3. Drag and drop the license from the Entitlements area to the Artist-1024 frame in the Devices area.

Select the number of licenses using the '+/-' buttons. Click the 'Transmit' button to transfer the entered information to the Riedel License Manager. The number of available and assigned licenses will be updated, and a new license file will be generated.

Download the new Artist-1024 license file (see §5.5.2 'Download Licenses') and install it on the corresponding Artist-1024 frame (see §5.6 'Install Licenses').

5.5.4 Move Licenses

F-VAE licenses can be moved between Artist-1024 frames.

1. Select the number of licenses to be removed from the Artist-1024 frame using the '+/-' buttons.
2. Click the 'Transmit' button to transfer the entered information to the Riedel License Manager. The Riedel License Manager will generate a new license file for this Artist-1024 with the updated number of licenses.

Download the new license file (see §5.5.2 'Download Licenses') and copy it to a USB memory stick.

Install the license file on the corresponding Artist-1024 frame (see §5.6 'Install Licenses'). The Artist-1024 updates the license count and saves the removed licenses in a License Response File (LRF) on the USB stick.

Insert the USB memory stick containing the license response file into a PC.

Upload the license response file to the Riedel License Manager using one of the following methods:

1. Click the 'Upload' button for the Artist-1024 frame from which the licenses were removed, and select the license response file from the USB memory stick.
2. Drag and drop the license response file into the 'Drop File' area for the Artist-1024 frame from which the licenses were removed.

After uploading, the Riedel License Manager will update the returned license count.

You can now expand the license count on another Artist-1024 (see §5.5.3 'Expand Licenses') and install it (see §5.6 'Install Licenses').

5.6 Install Licenses

The license file name must be the same as the serial number of the Artist frame to which the license is being installed.

1. Format the USB pen drive with FAT32 or NTFS file format.
2. Create a folder structure like this: \Riedel\Artist-1024.
3. Copy the previously downloaded license file into that folder.

This folder can contain multiple license files. Each Artist-1024 frame picks up its corresponding license file.

1. Turn on the Artist-1024.
2. Insert the USB pen drive (possibly via a USB-C adapter) into the NIC (Network Interface Card) USB connector.
3. Select the 'Install license' option to activate the licenses.

The Artist-1024 installs the corresponding licenses.

The licenses have been installed correctly. Select 'OK' to return to the default view.

6 Appendix

6.1 Technical Specifications (Cards)

Frame

• Ports per Frame: 16-1024
• Ports per Card: 8-128
• Licensing: VAM (Virtual Artist Matrix) license with a fixed number of ports (16-1024) that can be freely distributed across all subscriber cards in the node.
• Display Type: High-contrast e-paper display

Power Supply

• Input Voltage: AC 100-240 V
• Frequency: 50/60 Hz
• Power Factor: 0.94
• Power Consumption: Max 225 W / <770 BTU/h, Max 2.3 A

Dimensions (Installation Dimensions)

• Width: 19" / 483 mm (445 mm)
• Height: 2RU / 88 mm
• Depth: 404 mm (377 mm)

Weight

• Weight: 6.3 kg (including PSU-1024 x2 and FAN-1024 x1)

Environmental Conditions

• Operating Temperature: 0 to +45 °C
• Storage Temperature: -30 to +80 °C
• Relative Humidity: 20-90% (non-condensing)
• Maximum Altitude: 3,000 m AMSL (average mean sea level)

Product Codes

Card

UIC-128 and UIC-128-II use a temperature-compensated oscillator (TCXO) with an accuracy of ±0.5 ppm in AES67 SIC mode. This is compatible with media profiles in both server and client modes.

6.2 Glossary

• AES67: AES67 in this manual refers to the SMPTE ST 2110-30/31 standard (also refer to SMPTE 2110).
• Bay: Position of a card in the Artist-1024 frame.
• DHCP: Dynamic Host Configuration Protocol. Automatically assigns IP addresses, subnet masks, and DNS addresses to network devices via a DHCP server.
• DNS: DNS (Domain Name System) enables the identification of network users by their unique names. Associated IP addresses are stored within the DNS server.
• DSP: Digital Signal Processor. A high-speed central processing unit for digital audio applications.
• FOM: Fiber Optic Modem (also called SFP).
• Frame: Artist-1024 without interface cards.
• GPI: General Purpose Interface (input and output). Interface for electrical signals (e.g., relay contact information).
• NIC: Network Extension Card. Synchronization interface.
• Net: A local communication system consisting of one or more nodes (connected via fiber optics).
• NIC: Network Interface Card. Interface for connecting multiple Artist frames.
• Node: Artist-1024 with interface cards that can connect individual subscribers, audio, GPI, or fiber optics.
• PNIC: Primary NIC (independent of active or standby state in Bay 3).
• Port: Analog or digital interface for connecting panels or 4-wire connections to the node.
• SFP: Small Form-factor Pluggable transceiver, a removable optical or electrical transmitter/receiver module.
• SIC: Subscriber Interface Card. Interface for AES67 streams/MADI streams.
• SIP: SIP (Session Initiation Protocol) is a network protocol for establishing/controlling/terminating communication sessions between one or more subscribers (a common protocol for IP telephony).
• SMPTE 2110: SMPTE ST 2110-30/31 is a standard from SMPTE (Society of Motion Picture and Television Engineers) for digital audio transmission (also refer to AES67).
• SNC: Sync Network Card.
• SNIC: Secondary NIC (independent of active or standby state in Bay 8).
• TCP/IP: Transmission Control Protocol/Internet Protocol. Standard network protocol for data transfer (Internet).
• TCP: Transmission Control Protocol. A highly reliable, connection-oriented, packet-switched protocol used in PC networks. Part of the basic Internet Protocol.
• UIC: Universal Interface Card. The functionality of this card is determined by its slot position and license.
• UDP: User Datagram Protocol. Standard network protocol for data transfer (Internet). UDP provides connectionless, low-reliability data transfer. There is no guarantee that sent packets will be received, or that packets will be received in the same order as transmitted. UDP is suitable for applications that are robust against packet loss or out-of-order packets, or where corrections are built-in.

6.3 Recommended Maintenance

The following are strongly recommended to prevent system malfunctions:

• Keep the front plate of the frame closed.
• Cover unused bays in the frame with blank covers.
• Ensure fans are operational (warnings will be issued in Director if they malfunction).
• Check the Director software's screen log and Alarm window for any unexpected warnings or errors.
• It is recommended to always connect a PC running Director configured for 'Full Log' and 20 files of 10MB each.
• Set up Autosave in Director.

Daily: Check that both power supply units are connected to power.

Weekly: None.

Monthly:

• Check the fan dust filters and replace them if necessary.
• Set the system time (via PC time by Director).

Annually: None.

Other: Every 3 years, replace the fan filters due to aging, even if they are not dirty or the system is not in use.

6.4 Service

Riedel Communications offers a comprehensive range of customer services for this product, including:

• Telephone service
• Email service
• Fax service
• Configuration support
• Training
• Repairs

For service-related issues, your first point of contact is your dealer. The Riedel Customer Service in Wuppertal, Germany, can also assist you.

Phone: +49 (0) 202 292 9400 (Monday-Friday, 8 am-5 pm, Central European Time)

Fax: +49 (0) 202 292 9419

Alternatively, visit the Riedel Communications website: www.riedel.net ➔ Service & Support ➔ Technical Support

For repairs, please contact your dealer. Your dealer will help you process repairs as quickly as possible and arrange for spare parts.

The address for sending repair items directly to Riedel Communications is:

Riedel Communications GmbH & Co. KG
- Repairs -
Uellendahler Str. 353
D-42109 Wuppertal
Germany

Please attach a completed repair request form to all items sent for repair. The repair request form is available on the Riedel Communications website: www.riedel.net ➔ Service & Support ➔ Repairs