Energizer Smart WiFi Video Doorbell Quick Start Guide

Getting Started

Thank you for choosing the Energizer® Smart Video Doorbell. This quick start guide will help you with setup and installation.

Package Includes:

• Smart Video Doorbell
• 2 - Installation Manuals
• 2 - Extra Terminal Screws
• Flat Mounting Bracket
• Wedge Mounting Bracket
• Mounting Hardware Pack (x3)
• Security Screw & Tool
• Reset Tool
• Chime Power Kit
• Crimp Connectors

Estimated Setup Time: ⏱️ 5-10 minutes

What You Need:

• Energizer Connect App
• 2.4GHz WiFi Network (✔️)
• 5GHz WiFi Network (❌)

⚠️ Before setup, make sure your phone is connected to the 2.4GHz WiFi network that your device will be placed on. You may also need to turn on location and Bluetooth to find nearby networks.

Connect the Device

STEP 1: Download the App

Download the free Energizer Connect app from the App Store (for iPhones) ? [App Store] or Google Play Store (for Android phones) ▶️ [Google Play].

STEP 2: Create an Account

Make sure your mobile device is connected to your 2.4GHz WiFi network.

Open the app and click "Create Account" by following the on-screen instructions.

After your initial sign in, your app will remember your password and log you in automatically. You can also choose to manually log out under Settings in the Main menu.

(App screen showing Login/Create Account options)

(App screen showing email input and Get Verification Code button)

⚠️ You may need to check your Spam folder for the verification code.

STEP 3: Power Up and Pair

It is recommended to first pair the doorbell indoors, close to your router, using a micro USB adapter and micro USB cable (not included). After plugging in, wait 2 minutes for the doorbell to power up.

(Diagram showing the back of the doorbell with labels: 'back', 'screw terminals', 'micro SD card slot (not included)', 'reset button'. A micro USB cable is shown plugged into the USB port.)

⚠️ NOTE: If you are planning to save recordings, you will need to insert a microSD card before installing the doorbell on your door.

STEP 4: Check LED Status

After the doorbell powers up, the indicator light on the front will start blinking. Confirm the status using the chart below.

(Diagram showing the front of the doorbell with labels: 'front', 'IR LED', 'microphone', 'indicator light'. The indicator light is shown as a blue blinking light.)

If the LED is not blinking, then you are not in pairing mode. Reset the camera by using your finger to hold down the reset button ? [reset button] for 5 seconds until you hear the camera make a chime sound.

STEP 5: Add Device in App

After logging in, click the "+" icon ➕ on the top right of the screen and select "Add device".

(App screen showing the '+' icon to add a device)

Select the Camera category and confirm the indicator light is still blinking red ?. Click "Next Step".

(App screen showing device categories including 'Cameras/')

(App screen showing confirmation prompt for device reset and Next Step button)

ℹ️ Help: Switch between pairing modes. See troubleshooting page 11.

STEP 6: Confirm WiFi Network

Confirm that the displayed WiFi network is your 2.4GHz WiFi network, enter your WiFi password and click "Confirm".

(App screen showing WiFi password entry)

ℹ️ Help: If you need information about 2.4GHz WiFi networks, click the link to go to our Connect FAQs on our website.

STEP 7: Scan QR Code

On the next screen, a QR Code will appear. Position your doorbell to scan this QR code on your phone. Click "Continue" when you are ready.

Touch the lens of the camera directly against the QR code on your phone and slowly move the camera away. (Recommended distance: 15-20cm)

(Sequence of images showing the doorbell scanning a QR code on a phone screen)

Once you hear an audible prompt from the camera, click the "I Heard a Prompt" button.

? Tip: If you don't hear the prompt, try pairing using EZ mode. Take a look at troubleshooting on page 11.

STEP 8: Device Connected

Your Smart Video Doorbell will now be connected to the network. Confirm the settings for your device and then Click "Done".

Processing Time: ⏳ 1-2 minutes

(App screen showing "Connecting..." with a progress circle)

(App screen showing "Added successfully" with a Done button)

Your Energizer® Smart Video Doorbell is now ready to use. You can now view the camera remotely and receive mobile alerts. For frequently asked questions and instruction videos, please visit our website at www.energizerconnect.com.

⚠️ NOTE: Now that your Smart Video Doorbell is paired with the app, please follow Step 2: Installation Guide.

Live View Controls

(Diagram of the live view screen with various controls labeled)

• Camera Timestamp: Displays date and time of the recording.
• Click to Listen: ? Tap to hear audio from the doorbell's location.
• Switch Between SD & HD: Toggle video quality.
• Click to save a screenshot to your mobile device: ? [Take Photo]
• Go to Playback: See next page for details.
• Scroll down for more options! ⬇️
• Device Settings: ⚙️ Access advanced settings.
• View in Landscape Full Screen: ↔️ Rotate phone for wider view.
• Tap to Stop Recording: ⏹️ Stops current recording.
• Click to record live view and save to your mobile device: ? [Record to Phone]
• Tip: Click the speaker button ? before you record if you want audio with the video.
• Tap Microphone once to start speaking*: ? [Tap to Speak]
• Tap Again to Stop Speaking: ? [Tap to Stop Speaking]
• Detection Notification Settings: Configure motion alerts.
• For Android: See all manually taken screenshots and videos.
• Cloud storage: Optional subscription plan available.
• Photo album: Access saved photos and videos.

*By default, when you click to turn off your microphone, the speaker will automatically turn on. This way once you are done speaking, you can immediately hear a response!

You won't be able to turn the microphone and speaker on at one time.

See Troubleshooting on page 11 for more details.

Recording Controls

How to turn on Event (Motion) Triggered Recordings that save to the microSD card in the camera.

STEP 1: Enter Device Settings

Click the icon in top right of the live view screen to enter Device Settings.

(Screenshot snippet showing the top right settings icon)

STEP 2: Access Storage Settings

Scroll down and click "Storage Settings".

(App screen showing Storage Settings button)

⚠️ If you don't see the Storage Settings, take out the microSD card (not included) from the camera and make sure it is inserted properly.

STEP 3: Enable Local Recording

Switch on the local recording switch to enable recording to your SD card.

(Diagram showing the Local Recording toggle switch)

STEP 4: Select Recording Mode

Select "Event Recording" to enable recording to your SD card when motion is detected.

(App screen showing Recording Mode options, selecting Event Recording)

? Tip: You can also set schedules for when you want recordings to be enabled. Enabling Event Recording will allow you to select individual recordings triggered by motion in the Playback Controls.

Playback Controls

(Diagram of the playback screen with various controls labeled)

• Camera Timestamp: Displays date and time of the recording.
• Click to Listen: ? Tap to hear audio from the recording.
• Click to view individual recordings: Tap on a specific event.
• Click to screenshot the current playback: ? [Take Photo]
• View in Landscape Full Screen: ↔️ Rotate phone for wider view.
• Scroll along the timeline and pinch zoom to locate your recording: ? [Pinch], ? [Zoom]
• Select days that have recordings to view: Calendar view.
• Click to start recording the current playback to your mobile device: ? [Record to Phone]

? Tip: Click the speaker button ? before you record if you want audio with the video.

Legal & Warranty

To see Warranty information and Certification Legal warnings, please see our website: www.energizerconnect.com

©2021 Energizer. Energizer, Energizer Bunny design and certain graphic designs are trademarks of Energizer Brands, LLC and related subsidiaries and are used under license by Jem Connected IOT, Inc. All other brand names are trademarks of their respective owners. Neither Jem Connected IOT, Inc. nor Energizer Brands, LLC is affiliated with the respective owners of their trademarks.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

App store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google LLC.

Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

FCC Compliance

This device complies with Part 15 of the FCC. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Troubleshooting

Having Trouble With Setup?

Don't return this product to the retailer, we're here to help. Please call us at 888-693-4189 or visit www.energizerconnect.com for video tutorials, updated manuals and more FAQs for your device.

My device won't connect to my network!

1. Make sure you are connected to your 2.4 GHz network and your device is blinking red ? before you start trying to connect your device.
2. You may need to reset your device if you are having trouble. Check out page 2 for the location of your device's reset button ? [reset button].
3. To allow the app to locate the network, you may need to allow permissions for location and turn on your Bluetooth ?.
4. If you are not certain what type of network you have, contact your Internet Service Provider and ask them to create a separate, dedicated 2.4GHz network. You can also do this manually in your router's settings.
5. Try moving to a spot closer to your router for connecting.
6. You can also purchase a WiFi extender to increase your WiFi range and strength.
7. In some cases, you can try using the secondary pairing mode by clicking "Net Pairing Mode" on the Add Device screen (see bottom of page 3). Follow the on-screen instructions.

My device says it's already bound when I try to connect it!

1. When you get the ALREADY BOUND screen, click the blue link to send us an Unbind Request. We can assist you further from the in-app Help Center.

When my camera is pointed at a window at night, I can't see through the glare!

1. At night, the camera's IR LEDs will turn on automatically to provide night vision when it gets dark. IR light reflects off of glass. So if you are trying to use your Indoor Camera through a window at night, go into the Device Settings->IR Night Vision and set it to OFF.

When I try to view live view, it says "Offline” or “Cannot establish encryption channel"

1. Unplug your camera from power and plug it back in.
2. Check to make sure you have the newest firmware for your camera. Go to the device settings and scroll down to Firmware Information.
3. Contact us so we can assist you.

Setting up Motion Detection and Recording

1. From the live view of the camera, click Notifications, or from the device settings click Detection Settings. You can schedule when you want to receive notification of motion.
2. To save recordings, you can purchase Cloud Recording or install a microSD card (max 128GB, not included) into the camera for LOCAL recordings. Recordings can be based of motion or can be All Day. Please note: All Day recording will fill up a microSD card much quicker.
3. Every time a motion is detected, a screenshot is saved for your review. They can be found in the Notification Center. From the Home page, click the three lines ☰ in the top left, and then click Notifications.
4. If you are using a microSD card, it will continue to record until the microSD card fills up.
   • If you are using Motion based recording: Separate files are recorded for each detection, so when the memory fills up, it will begin to record over the oldest detections, one at a time.
   • If you are using All Day recording: One file is saved as the video is continuously recording. When the memory fills up, it will clear the entire recording and start fresh.

Two Way Audio

1. By default, the camera will only use the microphone ? OR the speaker ?. When you click the microphone on the live view, you will be able to speak through the camera, and when you click the microphone again to turn it off, the speaker will automatically turn on so you can hear whats being said at the camera.
2. For some cameras, you can turn on Full Two Way Audio by going to the Device Settings -> Basic Function Settings -> Talk Mode and click on Two-Way Talk.