Meross

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Plug in the socket in proper condition and away from children.
• Do not attempt to disassemble, repair, or modify the device.
• For indoor use only.
• This product should not be exposed to direct sunlight.
• When leaving the product unused for a long time, unplug it from the power outlet.
• Please contact the seller for replacement if there is any damage caused by transportation.

Package Contents

• 1 x Signal Control Cable
• 1 x USB Adapter
• 4 x Screws
• 1 x Test Wire
• 1 x Smart Garage Door Opener
• 1 x Door Sensor with Cable
• 1 x Double-sided Adhesive Tapes

If any part is missing, please contact support@meross.com for assistance.

Installation Guide

Meross smart garage door opener is the companion device of your existing garage door opener. Its main working principle is as follows:

1. Download the Meross app and choose Smart Garage Door Opener to get start. Available on [App Store] and [Google Play].
2. Power on the device. Wait approximately 5 seconds until the status LED blinks amber and green.
3. Connect the device to your home WiFi with the Meross app.
4. Connect the sensor cable. Move the sensor to check if it is functional. If the sensor is not functional, contact support@meross.com.
5. Find a proper position on the garage door to mount the sensors. Ensure the distance between the two sensors is less than 1 inch when the garage door is closed, and the two sensors are well separated when the garage door is open.

You can use the included double-sided adhesive tapes or screws for sensor fixation.

7. Power off your existing garage door opener. Connect the other end of the signal control cable to the two terminals that connect to the wall button. Wire order does not matter here.

8. Deploy the device. It is recommended to place it on the top of your existing garage door opener. Use the provided double-sided adhesive tapes for fixation if necessary.

9. Power on both the existing garage door opener and the smart garage door opener. The smart garage door opener will reconnect to Meross cloud service automatically. Congratulations! You have completed all installation steps.

LED and Button Rules

Reset Button

Hold for 5 seconds to enter Wi-Fi configuration mode.

Status LED

• Solid Amber: Initialization/ Reset/ Firmware upgrading mode.
• Flashing Amber and Green Slowly: Configuration mode.
• Flashing Green Rapidly: Wi-Fi connecting mode.
• Solid Green: Successfully connected.
• Solid Red: No internet connection.
• Flashing Amber Once: Sensors connected or disconnected (Door close or open detected).
• Off: Powered OFF.

How to Use

1. General Settings

• Device Name: Change device name.
• LED: Turn on/off LED.
• Operation History: Check operation history.
• User Manual: Check user manual.

The Meross app allows you to manage these settings, including changing the device name, toggling the LED, and viewing operation history.

2. Voice Control

• Door Number: The garage door number, used for voice control function to distinguish different doors.
• PIN Code: After enabling this, a PIN code verification is needed each time you open or close the door.

Amazon Alexa

Meross provides two types of voice commands for Amazon Alexa. If you choose the “Meross” skill:

• “Hi Alexa, open/close my garage.”
• “Hi Alexa, is my garage closed?”

Note: Replace “garage” with the garage door name you set. Amazon Alexa supports Security Code, which can be enabled via the Amazon Alexa app.

If you choose the “Smart Meross” skill:

• “Hi Alexa, ask Smart Meross to open/close the garage door one/two/...”
• “Can I have your PIN code?”

Alternatively:

• “Hi Alexa, open Smart Meross.”
• “Open/Close garage one/two/...”
• “Can I have your PIN code?”
• “Check garage.”

Note: PIN code is an optional setting.

Google Assistant

Choose the “meross” action. The commands are as follows:

• “Hey Google, open/close garage door.”
• “Can I have your security code?”
• “Hey google, is garage door opened/closed?”

Note: Replace ‘garage door’ with the garage door name you set. PIN code is required by Google for security concerns.

3. Door Notification

• Open: Send a notification each time the garage door opens.
• Close: Send a notification each time the garage door closes.
• Overtime Reminder: Send a notification when the garage door has been open for 10-60 minutes.
• Overnight Reminder: Send a notification when the garage door is still open after a particular time.

4. Special Settings

• Overtime Close: Close the door automatically when it has been open for a period of time.
• Fixed Time Close: Close the door automatically when the door is still open after a particular time.
• Opening Time: Choose the proper time duration for your garage door opener. This is used as a timeout parameter to confirm the status of your garage.
• Trigger Duration: Choose the proper trigger duration if the Meross app cannot fully close or open your garage door. This duration is the same as pressing the garage wall button.

5. Widgets

Widgets provide quick access to your Meross devices and Scenes. To enable them, go to Account -> Widget to add shortcuts first, then follow the steps below on your smartphones:

• For iPhones: Swipe to the right on your Home or Lock screen. Scroll down to the bottom of your widget list and tap Edit. Scroll down to find Meross and add it.
• For Android Smartphones: On the home screen, tap and hold an available space. Tap Widgets, find the Meross widget, and then add it.

FAQ

For any questions about the Smart Garage Door Opener, please feel free to contact support@meross.com.

• Can I manage multiple smart garage door openers within the Meross app? One smart garage door opener is for one garage door only; you can configure multiple openers within the app.
• What should I do if my Meross app is unable to control the added smart garage door opener? Please check: the main WiFi's internet connection, ensure the WiFi password hasn't changed, and try factory resetting the device and reconfiguring its WiFi.
• Is Meross MSG100 compatible with my garage door opener? Do I need an accessory? Go to www.meross.com/compatibility and choose your brand/model. If your model is not listed or requires an accessory, email support@meross.com with your order ID, learn button color, opener brand and model, and an address for accessory shipment.
• Why can I open or close my garage door, but the Meross app shows the wrong status? Probably your sensor is not well installed or is defective. Manually move the two sensor parts close (less than 1/4 inch) or apart to check if the Meross app updates the status correctly. Ensure sensor cables are well connected. If the sensor wire is disconnected, the device is in door open status. Shorting the two pins in the red connector puts the device in door close status.

Warranty

Meross products are covered by a 12-month limited warranty from the date of original purchase. For any problems, please contact support@meross.com. Aftersales service is provided only for products sold by Meross or its authorized retailers and distributors.

FCC Compliance Information Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

1. L'appareil ne doit pas produire de brouillage;
2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 etla conformité à l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne surl'exposition et la conformité de rf.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ouémetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.