Sony WH-1000XM6 Wireless Noise Canceling Stereo Headset

Important Information for Customers

For customers in Canada (including in the Province of Quebec), all necessary instructions and statements are provided in both English and French. Other instructions and statements not provided in English and French are not intended for Canadian customers.

For United States customers, this information is not applicable in Canada, including in the Province of Quebec.

Caution: Any changes or modifications not expressly approved in this manual could void the user's authority to operate this unit.

Owner's Record

Sony recommends recording the model and serial numbers in the spaces provided below and storing them safely for future reference when contacting a Sony dealer regarding this product.

Model No.: ____________________

Serial No.: ____________________

The model and serial numbers are located as shown in Figure A, which depicts a close-up of the headset with a label indicating the serial number location, typically on the headband or earcup.

Safety and Battery Information

• Do not install the product in a confined space, such as a bookcase or built-in cabinet.
• Do not expose the batteries (battery pack or installed batteries) to excessive heat, such as sunshine, fire, or similar sources, for a long time.
• Do not subject the batteries to extreme low temperature conditions that may result in overheating and thermal runaway.
• Do not dismantle, open, or shred secondary batteries.
• In the event of a secondary battery leaking, do not allow the liquid to come into contact with skin or eyes. If contact occurs, wash the affected area with copious amounts of water and seek medical advice.
• Secondary batteries must be charged before use. Always refer to the manufacturer's instructions or the product manual for proper charging instructions.
• After extended periods of storage, it may be necessary to charge and discharge the secondary batteries several times to obtain maximum performance.
• Dispose of batteries properly.

Charging the Unit

Use the supplied USB Type-C® cable and a commercially available USB AC adaptor. Connect the USB AC adaptor to this unit using the USB Type-C cable, then connect the USB AC adaptor to an AC outlet.

Disposal of Rechargeable Batteries

To help preserve the environment, return used rechargeable batteries to the nearest collection and recycling location. For more information regarding recycling of rechargeable batteries, visit www.sony.com/ecotrade.

Caution: Do not handle damaged or leaking rechargeable batteries.

FCC and ISED Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This unit has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this unit does cause harmful interference to radio or television reception, which can be determined by turning the unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the unit and receiver.
• Connect the unit into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This unit must not be co-located or operated in conjunction with any other antenna or transmitter.

For Customers in Canada

This unit contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This unit may not cause interference; and (2) This unit must accept any interference, including interference that may cause undesired operation of the unit.

The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure of low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. The unit has been tested and found to comply with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules.

General Precautions

• High volume may adversely affect your hearing.
• Do not use the unit while walking, driving, or cycling. Doing so may cause traffic accidents.
• Do not use in hazardous areas unless the surrounding sound can be heard.
• The unit is not waterproof. If water or foreign matter enters the unit, it may result in fire or electric shock. If water or foreign matter enters the unit, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases:
  • When using the unit near a sink or liquid container.
  • When using the unit in the rain or snow, or in humid locations.
  • When using the unit while perspiring. If the unit is touched with wet hands, or placed in the pocket of a damp article of clothing, it may get wet.
• For details on the effects of contact with the human body from mobile phones or other wireless devices connected to the unit, refer to the instruction manual of the wireless device.

• Warning: Never insert the USB plug when the unit or charging cable is wet. If the USB plug is inserted while the unit or charging cable is wet, a short circuit may occur due to liquid (tap water, seawater, soft drink, etc.) or foreign matter on the unit or charging cable, and cause abnormal heat generation or malfunction.

• This product has magnet(s) which may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult a doctor before using this product if any such medical device is used.

• Note about static electricity: If the unit is used when the air is dry, discomfort may be experienced due to static electricity accumulated on the body. This is not a malfunction of the unit. The effect can be reduced by wearing clothes made of natural materials that do not easily generate static electricity.

Voice Guidance

Important: The factory default setting of the voice guidance for this unit is English.

The voice guidance can be heard from the unit in the following situations:

• When the remaining battery level is low and recharge is recommended: "Low battery"
• When automatically turning off due to low battery: "Battery is empty"
• When checking the remaining battery level by pressing the POWER button while the unit turns on: "Battery fully charged" / "Battery about 90%" / "Battery about 80%" / "Battery about 70%" / "Battery about 60%" / "Battery about 50%" / "Battery about 40%" / "Battery about 30%" / "Battery about 20%" / "Battery about 10%"
• When entering pairing mode: "Pairing"
• When the USB cable is connected to the headset and a charging error or temperature error occurs during use: "Charging stopped. To resume charging, disconnect the USB cable and wait before trying again"

Precautions for Use

The official help guide provides useful notes and detailed procedures. Access it via the URL on the cover: https://rd1.sony.net/help/mdr/2984/h_zz/

On BLUETOOTH® Communications

• Microwaves emitting from a Bluetooth device may affect the operation of electronic medical devices. Turn off this unit and other Bluetooth devices in the following locations, as it may cause an accident: in hospitals, near priority seating in trains, locations where inflammable gas is present, near automatic doors, or near fire alarms.
• The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games.

On Charging the Unit

• After charging is complete, disconnect the USB Type-C cable.
• While connecting the USB cable, do not apply excessive force to the connection part.
• When connecting or disconnecting the USB cable, do not apply excessive force, such as by pulling the cable. Connect or disconnect the connector straight to the port.
• If the USB cable connector is deformed, such as by it being bent, stop use immediately.

On Using the Unit While Charging

If liquid such as water or sweat, or foreign matter such as dust is attached to the USB Type-C cable or USB port, charging the unit may cause serious accidents such as burns or injuries due to fire, electric shock, heat generation or ignition, or can be the cause of a malfunction.

Note the following when using the unit while charging:

• If any abnormality is felt, stop using immediately.
• Check that there is no dust or foreign matter inside.
• If the USB cable or port gets wet due to liquid such as drinking water or sweat while charging, disconnect the USB cable from the connected device immediately to stop charging (as depicted in Figure B, showing a hand disconnecting a USB cable from a wet port).

Notes on Wearing the Unit

• After use, remove the headphones slowly. Because the headphones achieve a tight seal over the ears, forcibly pressing them against the ears or quickly pulling them off can result in eardrum damage.
• When wearing the headphones, the speaker diaphragm may produce a click sound. This is not a malfunction.

Other Notes

• When using the unit as wired headphones, use only the supplied headphone cable. Ensure the headphone cable is firmly inserted.
• When disconnecting the cable, pull it out by the plug, not the cable. Otherwise the cable may break.
• When connecting the cable, ensure to fully insert the plug into the jack. If the plug is not fully inserted, the sound may not be output.
• Do not subject the unit to excessive shock.
• Do not apply weight or pressure to the unit for long periods, including when it is stored, as it may cause deformation.
• If discomfort is experienced while using the unit, stop using it immediately.
• If any questions or problems concerning this unit are not covered in this manual, consult the nearest Sony dealer.

Specifications

Headset

Communication Specification

Design and specifications are subject to change without notice.

System Requirements for Battery Charge Using USB

Trademarks

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.
• USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
• LDAC and LDAC logo are trademarks of Sony Group Corporation or its affiliates.
• All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, ™ and • marks are not specified.

Licenses

This product contains software that Sony uses under a licensing agreement with the owner of its copyright. Sony is obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license: https://rd1.sony.net/help/mdr/sl/25/

Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility in these sorts of situations.