Introduction
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This document was originally produced and published by the manufacturer, Hisense, and is taken from their official website. Tehnoteka does not assume responsibility for the accuracy, completeness, or reliability of the information, data, opinions, advice, or statements contained herein. Tehnoteka does not have the authority to make any changes or additions to this document, and is therefore not responsible for any errors, omissions, or inaccuracies that may be found within it. Tehnoteka is not liable for any damage caused to users due to the use of inaccurate data. If you have further questions about the product, please contact the manufacturer directly for detailed information.
Important Safety Instructions
Important Notice
Paragraphs beginning with the [Warning] symbol (⚠) indicate important instructions, tips, or conditions. For your own safety and optimal performance, read safety instructions before installation. Compatibility with 3rd party products, software, and services is not guaranteed. Recording/playback of content may require copyright permission. Please read, follow, heed, and keep these instructions.
Safety Instructions
To ensure safe and correct use, comply with precautions to avoid dangerous situations and damage. The [High Voltage] symbol (⚡) within an equilateral triangle alerts to uninsulated dangerous voltage. The [Important Information] symbol (⚠) within an equilateral triangle alerts to important operating and maintenance instructions. The [AC Voltage] symbol (~) indicates AC voltage. The [Class II] symbol (double square) indicates no safety connection of protective earthing is required.
Intended Use and Ambient Conditions
This TV is for rendering video/audio signals, table-top or wall-mounted, in a home/office environment. It is not for high humidity or dust. Warranty is valid only if used as intended. WARNING: High humidity/dust can lead to current leaks. Do not expose to rain, moisture, or liquids. Do not touch with wet hands. Keep away from direct air-conditioning, candles, or naked flames. If moved from cold to hot, switch off for an hour to prevent condensation. If anything unusual occurs, unplug immediately. For fire, use CO2 or powder extinguisher; if unavailable, isolate electrical supply before using water.
WARNING (TV Falling)
Many injuries, especially to children, can be avoided by precautions: ALWAYS use manufacturer-recommended cabinets/stands/mounting methods. ALWAYS use furniture that can safely support the TV. ALWAYS ensure the TV is not overhanging the edge. ALWAYS educate children about climbing dangers. ALWAYS route cords to prevent tripping. NEVER place the TV in an unstable location. NEVER place on tall furniture without anchoring. NEVER place on cloth between TV and furniture. NEVER place tempting items for children on top. Same considerations apply if relocating.
Moving/Transportation
Disconnect all cables. Move in vertical position only. Grasp upper/lower edges. Do not press/stress front panel. Two or more people for larger TVs. If laying down briefly, place entire front surface on soft material. The LED screen is glass and can break; wear rubber gloves. If damaged, liquid crystal may leak. In case of skin contact, rinse with water.
Power Supply
Incorrect voltages can damage the TV. Connect to supply with correct voltage/frequency using the supplied power cable. The power plug must be easily accessible for disconnection. The unit is live in standby. Recommended for dedicated circuit. Do not overload outlets (danger of shock/fire). After power off, wait 5 seconds before turning on again; frequent switching can cause abnormal operation.
Power Plug and Power Cable
Do not touch plug with wet hands. Do not place heavy objects on cable. Route cable to avoid kinks, sharp edges, being walked on, or exposure to chemicals. Damaged insulation can cause shock/fire. Pull plug by the plug, NOT the cable. Do not place cable near high temperature objects. Do not move TV with cable plugged in. Do not use damaged/loose cable or socket. Use only supplied power cords. The main plug serves as the disconnect device and must be easily accessible.
Set-up
Check location can bear TV load. Place on level, sturdy, horizontal base. Ensure unit does not hang over edge. Use caution on carts. Place in normal upright horizontal position; never operate vertically, lying flat, or hanging overhead. Place away from direct sunlight or heat sources.
Air Ventilation and High Temperatures
Install with proper ventilation. Ensure at least 10 cm free space on sides and 20 cm above for air circulation. Excessive heat/obstruction can lead to fire or component failure. Do not block ventilation openings (newspapers, tablecloths, curtains). Do not dry clothing on top. Avoid touching hot ventilation openings. Do not insert foreign objects into vents. Prevent small items from entering through slots (may cause short circuits/fire). If something gets inside, unplug and contact service.
The Stand
Use only the supplied stand. Do not modify or use if warped/damaged. Ensure all screws are securely tightened during setup. Ensure TV does not suffer impact during attachment. Ensure children do not climb onto the stand. Attach/remove stand with at least two people.
The LED Screen
Despite care, sub-pixel defects may occur (not a defect per guarantee) and will not affect performance. To prevent "image burn", avoid displaying still images for long periods. Aspect ratio 4:3 for long periods may cause burn-in on black areas. Image burn is not covered by warranty. Do not apply strong force or impact on the display panel. Avoid touching the LED screen for long periods; may cause temporary distortion.
Radio Waves
Do not use in medical institutions or with medical equipment (may interfere). Do not use near automatic control equipment (doors, fire alarms) (may interfere). If you have a cardiac pacemaker, maintain at least 22 cm distance.
Built-in Wireless LAN
Do not connect to networks without usage rights. Data may be intercepted. Uses 2.4 GHz and 5 GHz bands. Keep TV away from other wireless devices (microwaves, mobile phones) to avoid interference.
Warning about Off-gassing
New materials can release chemicals. A slight smell may be noticed initially due to heating. Materials meet environmental requirements.
Supervision
Do not let children play unsupervised near TV (tipping risk). Do not leave TV running unattended.
Volume
Loud music/noises can cause irreversible ear damage. Avoid extreme volume, especially with headphones. If you hear drumming, reduce volume or stop using headphones.
Thunder Storms
During thunderstorms, pull out power plug and antenna cables. Overvoltage from lightning can damage TV via antenna system or wall socket.
Long Periods of Absence
TV consumes power in standby when plugged in. Disconnect power plug and antenna cables during long absences.
Cleaning and Care
CAUTION: Unplug power cord before cleaning. Clean TV, screen, remote with soft, moist, clean, colour-natural cloth only. No chemicals. Do not expose surfaces to insect repellent, solvent, thinner, etc. (degrades quality). Do not spray water or liquids directly on TV. Display panel is treated and easily damaged; avoid scratching with fingernails or hard objects. Wipe power plug with dry cloth periodically.
Service/Repair
Never remove cover/back. No user-serviceable parts. Refer all service to qualified personnel.
Packaging
Keep anti-moisture materials and plastic bags away from children (suffocation risk). Anti-moisture material is harmful if swallowed.
Modification
Do not attempt to modify. Unauthorized modification voids warranty, can cause electric shock/fires.
Remote Control Batteries
Incorrect installation can cause leakage, corrosion, explosion. Replace only with same/equivalent type. Do not mix old/new or different battery types. Do not use rechargeable batteries. Do not burn or break batteries. Dispose correctly. Do not expose batteries to excessive heat.
Outdoor Antenna Grounding
If using outdoor antenna, ensure system is protected against surge and static charges.
Disposal
Refer to recycling section of manual.
Installation
Installing the Stand or Wall Mount Bracket
Installing the Stand
CAUTION: Disconnect AC power cord. Display is fragile. Ensure TV is steady after installation.
Steps:
- Place TV face-down on a soft, flat surface.
- Take stand from accessory bag and insert into bottom slots.
- Secure stand with screws.
For 43" TVs, use 4x M4x16 screws. For 50"/55" TVs, use 4x M5x12 screws.
Installing the Wall Mount Bracket
Before mounting, remove TV stand. Ensure bracket supports TV weight.
CAUTION: Follow bracket instructions. Incorrect mounting can cause TV to fall, leading to damage or injury.
Place spacers between TV and bracket.
Standard dimensions:
- Wall mount hole pattern: 200 x 200 mm (43"), 300 x 200 mm (50"/55").
- Wall mount screw size: M6.
Diagram description: Shows TV screen, rear cover, wall mount bracket, wall mount screw, and wall mount spacer. Spacer dimensions are 9.5-11.5 mm. Do not recommend hanging on slanted wall. Ensure TV remains parallel to wall.
NOTE: Screw diameter/length varies. Bracket is optional.
Connections
TV Front and Rear
Diagram description: For 43" TV: Ports include AC INPUT, LAN, DIGITAL AUDIO OUT, HDMI, USB, ANT 1, ANT 2, COMMON INTERFACE, etc. A single button is located near the power indicator. For 50"/55" TV: Ports include AC INPUT, LAN, DIGITAL AUDIO OUT, HDMI, USB, ANT 1, ANT 2, COMMON INTERFACE, etc. A single button is located near the power indicator.
Item descriptions:
- Power indicator: Red in standby. Press single button to turn on.
- Standby/Source: Press single button to call menu. Select "Power Off" to enter standby. Press single button to call menu and select input sources.
NOTE: ANT2 Jack supports satellite antenna power. Check jack positions. Loose connections cause problems. Ensure connections are tight. Check A/V device compatibility. Unplug before connecting external equipment. Do not rapidly turn off after powering on. Picture is for reference. Service jack is for factory testing only.
Terminals
Diagram description: Shows connections for ANT 1 (DVB-T/T2/C), ANT 2 (DVB-S/S2), HEADPHONE, DIGITAL AUDIO OUT, AV IN (with Red/White/Yellow connectors), COMMON INTERFACE (with CAM CARD). Also shows connections to Audio Amplifier/Speaker, DVD/Blu-Ray/AV receiver/Set-top Box, VCR/DVD Player/Recorder/Set-top box/Satellite Receiver/Video Camera. USB ports (DC 5V 1A MAX, DC 5V 0.5A MAX).
NOTE: Excessive sound pressure from headphones can cause hearing loss.
NOTE: Do not repeatedly insert/remove Common Access Module. Obtain CI+ module/card from service provider. CI+ not supported everywhere.
NOTE: Exceeding total current consumption may cause damage. USB 1.1/2.0 max 500mA. USB 3.0 max 1A. High-capacity mobile hard disks with impulse current >= 1A may cause TV rebooting/self-locking.
LAN (Wired Setup)
Connect TV to network via LAN port using LAN (Ethernet/Cat 5) cable to modem/router. DHCP support recommended for automatic IP configuration.
Diagram description: Shows TV JACK connecting via LAN Cable to IP Sharer (Router) and then to External Modem.
Wireless Setup
Connect wirelessly using a wireless router or modem. Built-in Wireless LAN Adapter supports IEEE 802.11a/b/g/n/ac. IEEE 802.11ac router recommended.
Diagram description: Shows Wireless LAN Adapter in TV set and a Wireless router with DHCP connected via LAN Cable.
NOTES: Use built-in adapter only. DHCP makes connection easier. Security systems WPA, WEP, WPA2 are supported. Distance between router and TV should be less than 10 metres for smooth network.
Remote Control
Buttons of Remote Control
| BUTTON | DESCRIPTION |
|---|---|
| Power (⏻) | Power on/Standby |
| INPUT | Select input sources |
| Number button | Select a channel or input numbers |
| Four colour buttons | Special function buttons |
| GUIDE | Display the Electronic Program Guide (DTV mode) |
| CH.LIST | Display the Channel List on the screen |
| Media content control buttons (⏯) | Play/Pause, Stop, etc. |
| Menu button | Press to enter Menu |
| D-pad (A/V /< />) | Up/down/left/right navigation buttons |
| OK (⏎) | Confirmation button |
| Home button (🏠) | Display the Home screen |
| Return button (↩) | Return to previous place |
| VOL | Volume (up/down) |
| CH | Channel (up/down) |
| Mute (🔇) | Mute and restore sound |
| EXIT | Exit menu or application |
| Microphone (🎤) | Activate microphone |
| INFO | Display current program information |
| SUBTITLE | Activate/deactivate subtitle mode |
| MEDIA | Enter MEDIA |
| APP | Fast access to all applications |
| TEXT/TXT | Turn on/off teletext function |
| BROWSER | Enter into BROWSER |
| Custom button (123) | Launch input or apps quickly, enter channels/numbers/special function buttons. |
NOTE: Included remote control varies by model/country.
Installing Batteries in the Remote Control
Steps:
- Slide back cover to open battery compartment.
- Insert two AA or AAA batteries, matching (+) and (-) ends.
- Close compartment.
For other remote type:
- Press switch, battery case pops up.
- Insert two AA or AAA batteries, matching ends.
- Push battery case back.
NOTES: Product image is for reference. Dispose batteries properly. Do not mix types or used/new batteries. Remove depleted batteries to prevent acid leakage. Remove batteries if not used for a long time. Avoid high temperatures, fire, crushing, cutting, or low air pressure (explosion/leakage risk). Battery chemicals can cause rash.
Pairing the Remote Control (only for Bluetooth remote control)
Pair after powering on TV. Keep remote within 3 metres. Press any button (except power/mic) to pair.
NOTE: In special cases, press and hold [ ] button. Interference can cause errors; remove interference source. If error occurs with normal battery power, remove batteries, press any key for 1-2 seconds, reinsert. Remote cannot pair in standby.
Remote Control Operation Range
Works up to 8 metres. Controlled angle: ±30° horizontal, ±15° vertical at 6 metres. Operating distance varies with room brightness.
Diagram description: Shows angles and distances.
Specifications
Features, appearance and specifications are subject to change without notice.
| Item | 43" | 50" | 55" |
|---|---|---|---|
| Dimension (W × H × D) Without Stand | 37.9 x 22.0 x 3.4 inches (962 x 560 x 86 mm) | 44.0 x 25.5 x 3.0 inches (1117 x 647 x 77 mm) | 48.4 x 28.0 x 3.0 inches (1230 x 710 x 77 mm) |
| Dimension (W × H × D) With Stand | 37.9 x 24.3 x 7.6 inches (962 x 617 x 194 mm) | 44.0 x 27.8 x 9.9 inches (1117 x 705 x 251 mm) | 48.4 x 30.2 x 9.8 inches (1230 x 768 x 250 mm) |
| Weight Without Stand | 19.2 lbs (8.7 kg) | 24.7 lbs (11.2 kg) | 27.1 lbs (12.3 kg) |
| Weight With Stand | 20.3 lbs (9.2 kg) | 26.0 lbs (11.8 kg) | 28.7 lbs (13.0 kg) |
| Active Screen Size (Diagonal) | 108 cm | 126 cm | 139 cm |
| Screen resolution | 3840 x 2160 | 3840 x 2160 | 3840 x 2160 |
| Audio power | 7W + 7W | 10W + 10W | 10W + 10W |
| Operating mode power density | 0.021 Watts/cm² | 0.020 Watts/cm² | 0.020 Watts/cm² |
| Power consumption when turned off | N.A. | N.A. | N.A. |
| Power consumption in standby mode | 0.5 W | 0.5 W | 0.5 W |
| Power consumption | Please refer to the rating label. | Please refer to the rating label. | Please refer to the rating label. |
| Power supply | Please refer to the rating label. | Please refer to the rating label. | Please refer to the rating label. |
| Receiving systems Analog | PAL-D/K, B/G, I, SECAM-D/K, B/G | PAL-D/K, B/G, I, SECAM-D/K, B/G | PAL-D/K, B/G, I, SECAM-D/K, B/G |
| Receiving systems Digital | DVB-T/T2, DVB-C, DVB-S/S2 | DVB-T/T2, DVB-C, DVB-S/S2 | DVB-T/T2, DVB-C, DVB-S/S2 |
| Frequency Range | 2.4-2.4835GHz 5.15-5.85GHz | 2.4-2.4835GHz 5.15-5.85GHz | 2.4-2.4835GHz 5.15-5.85GHz |
| Wireless LAN Module specifications Output Power (Max.) | 2.4-2.4835GHz 17dBm 5.15-5.25GHz 14dBm 5.25-5.35GHz(DFS Band) 14dBm 5.49-5.71GHz(DFS/TPC Band) 14dBm 5.725-5.85GHz(for Non EU) 14dBm | 2.4-2.4835GHz 17dBm 5.15-5.25GHz 14dBm 5.25-5.35GHz(DFS Band) 14dBm 5.49-5.71GHz(DFS/TPC Band) 14dBm 5.725-5.85GHz(for Non EU) 14dBm | 2.4-2.4835GHz 17dBm 5.15-5.25GHz 14dBm 5.25-5.35GHz(DFS Band) 14dBm 5.49-5.71GHz(DFS/TPC Band) 14dBm 5.725-5.85GHz(for Non EU) 14dBm |
| Bluetooth Module specifications Frequency Range | 2.4-2.4835GHz | 2.4-2.4835GHz | 2.4-2.4835GHz |
| Bluetooth Module specifications Output Power(Max.) | Class1,6dBm | Class1,6dBm | Class1,6dBm |
| Environmental conditions | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa | Temperature: 41°F - 95°F (5°C - 35°C) Humidity: 20% - 80% RH Atmospheric pressure: 86 kPa - 106 kPa |
| HDMI Input | RGB / 60Hz (640×480, 800×600, 1024×768) YUV / 60Hz (480i, 480p, 720p, 1080i, 1080p) YUV / 50Hz (576i, 576p, 720p, 1080i, 1080p) 3840×2160 / 24Hz, 3840×2160 / 25Hz 3840×2160 / 30Hz, 3840×2160 / 50Hz, 3840×2160 / 60Hz | RGB / 60Hz (640×480, 800×600, 1024×768) YUV / 60Hz (480i, 480p, 720p, 1080i, 1080p) YUV / 50Hz (576i, 576p, 720p, 1080i, 1080p) 3840×2160 / 24Hz, 3840×2160 / 25Hz 3840×2160 / 30Hz, 3840×2160 / 50Hz, 3840×2160 / 60Hz | RGB / 60Hz (640×480, 800×600, 1024×768) YUV / 60Hz (480i, 480p, 720p, 1080i, 1080p) YUV / 50Hz (576i, 576p, 720p, 1080i, 1080p) 3840×2160 / 24Hz, 3840×2160 / 25Hz 3840×2160 / 30Hz, 3840×2160 / 50Hz, 3840×2160 / 60Hz |
Other Information
Recycling and Licenses
WEEE (Waste Electronic Electric Equipment) Directive: The symbol indicates this product must not be disposed of with household waste. Dispose via designated collection points for recycling.
Batteries: Used batteries should not be disposed of in domestic waste. Use collection containers.
ROHS (Restriction of Hazardous Substance) Directive: Limits use of hazardous substances difficult to recycle. Aids EEE recycling and environmental safeguard.
HDMI: Terms and logo are trademarks of HDMI Licensing Administrator, Inc.
Dolby: Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
Licensing: Product licensed under AVC patent portfolio for personal use.
EPREL Registration Information
This section lists EPREL registration numbers for various Hisense models, including the 50A7GQ and many other 43", 50", and 55" variants.
Declarations of Conformity
Simplified EU Declaration of Conformity and Simplified UK Declaration of Conformity are provided, listing numerous Hisense radio equipment types (including 43A7GQ, 50A7GQ, 55A7GQ variants) and their compliance with relevant directives. Full texts are available at a provided URL.
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