TP-Link Tapo C320WS Outdoor Security Wi-Fi Camera Quick Start Guide

Package Contents

• Camera
• Power Adapter
• Mounting Template
• Anchors
• Screws
• Waterproof Seal
• Waterproof Cable Attachments
• Quick Start Guide

Appearance

Front Panel

Components visible on the front panel:

• MIC
• MicroSD Card Slot: Insert a microSD card for local recording.
• RESET Button: Hold for 5 seconds to reset the camera.
• Speaker

Bottom Panel

Components visible on the bottom panel:

• White Light LED
• IR LED
• System LED
• DC Power Connector: Used to connect to a 9V DC power adapter.
• Ethernet Port: Used to connect to a network device.

System LED Status

Set Up Camera

STEP 1: DOWNLOAD APP

Get the Tapo app from the Apple App Store or Google Play.

[Download on the App Store] [Get it on Google Play]

[QR Code for App Download]

STEP 2: POWER UP

Plug in your camera and wait until the LED blinks red and green.

STEP 3: SET UP

Tap the button in the app and select your model. Follow app instructions to complete setup.

Wall Mounting Instructions

1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.

[Diagram showing drilling holes with a template]

2. Mount Camera

Insert three anchors into the holes and use the screws to affix the camera over the anchors.

[Diagram showing camera mounted with screws and anchors, with angle indicators (0° to 360° horizontal, 0° to 70° vertical)]

Note: After mounting the camera, remember to connect it to a power outlet using the provided power adapter.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors. Note: Make sure each part is securely attached and the water-proofing rings are flush to keep out water.

[Diagram illustrating the assembly of waterproof cable attachments: Fix Nut, Waterproof Ring, Waterproof Jacket, O-ring, Network Interface]

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket.

Done! The network interface is now waterproof.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

[Diagram showing the waterproof seal for power connectors: Male Power Connector, Waterproof Seal, Female Power Connector]

FAQ (Frequently Asked Questions)

Q1. What should I do if I fail to configure Tapo Camera?

Visit https://www.tp-link.com/support/faq/2747/ for detailed instructions.

Q2. What should I do if the SD card is not working properly?

• Make sure you are using a microSD card.
• It's recommended to use a Class 10 microSD card or higher, with storage from 8 GB to 256 GB.
• Make sure you have initialized the microSD card in the Tapo app.
• If the problem still persists, contact TP-Link technical support.

Q3. How do I reset the camera?

• With the camera powered on, press and hold the Reset button for about 5 seconds until the System LED blinks red quickly to reset the camera.
• Open the Tapo app, go to the Camera Settings page, and remove the camera to reset it.

For more questions, please refer to https://www.tp-link.com/support/faq/2742/.

For technical support, the user guide, and more information, please visit www.tapo.com/support/.

Safety Information and Compliance

Please read and follow the safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use.

• Do not use a damaged charger or USB cable to charge the device.
• Do not use any chargers other than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be easily accessible.
• Use only power supplies provided by the manufacturer and in the original packaging.
• Keep the device away from fire or hot environments. Do not immerse in water or any other liquid.
• Do not disassemble, repair, or modify the product.
• Do not use the product if the casing has been broken, as there is a danger of electric shock.
• Never touch the product with wet hands.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction, resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or when blasting operations are in progress.
• Do not use liquid to clean the product; only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product, turn off the circuit breaker and contact an authorized electrician.
• This product is not intended for use when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When leaving the product unused for a long time, unplug it from the power outlet.
• The product should be kept away from heat sources such as radiators or cookers. It should not be placed in places where the temperature is less than -20 degrees Celsius or greater than 45 degrees Celsius.
• This product may interfere with other electronic products such as TVs, radios, personal computers, phones, or other wireless devices.

Operating Temperature: -20 °C ~ 45 °C (-4 °F ~ 113 °F)

Operating Humidity: 10%~90% RH, Non-condensing

TP-Link declares that the device complies with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU, and (EU)2015/863.

The original EU declaration of conformity may be found at https://www.tapo.com/support/ce.

©2021 TP-Link