Belkin OmniView SOHO KVM Firmware Update Guide

IMPORTANT!

This Guide refers to the following Products:

SOHO KVM Firmware Update Instructions

Please read the following carefully;

Synopsis:

This guide will assist you in updating the firmware of your Belkin OmniView SOHO KVM Switch. Please be advised that firmware updates tend to resolve specific issues. If there is any doubt whether the firmware will resolve your issue, you should check with Technical Support.

Requirements:

To perform the Firmware Upgrade successfully, you will need the following equipment:

• SOHO KVM
• 9 V DC 600mA KVM Power Supply (optional)
• RJ45-DB25 Flash Update Cable (supplied)
• PC with Win 98, ME, 2000, or XP and Parallel Port
• Firmware Update File
• NTPDA Update
• 1 KVM Cable Kit (to connect to PC)

You will also need to ensure that any Firewall or Anti-Virus Software is disabled on the Computer from which you will be upgrading the Firmware.

Step 1

Before proceeding with the Firmware Update, you will need to ensure that the Computer being used for the update process is ready.

If you are running Windows 2000 or XP, you will need to install an NT Direct Port Access Update prior to running the Flash Update. The NTPDA.exe file Update Utility can be downloaded from the same location as the Firmware Update files. Once downloaded, the file should be unzipped and the 'Setup.exe' file run in order to install.

[Diagram of the SETUP.EXE file, labeled 'Setup Launcher' by InstallShield Corporation, Inc.]

You will be prompted to reboot your system to complete the process.

Step 2

The KVM will need to be powered in order to perform the Flash Update process. As the KVM did not come with a Power Supply Unit (9V DC 600mA), it will need to be connected to at least one computer in order to receive power.

Should you have a suitable power supply, then this should be plugged in instead of a Computer.

Step 3

The KVM Unit itself now needs to have the Flash Dip Switches set according to the type of Firmware File that it is set to receive.

Step 4

Plug the supplied Firmware Update Cable into the (DB25) Parallel Port of a stand-alone Computer (i.e., one that is not currently connected to and controlled by the KVM) and connect the other end of the Cable into the (RJ45) Firmware Upgrade Port of the KVM.

[Image of the RJ45-DB25 Flash Update Cable.]

Step 5

Now that everything is setup, the KVM can be flash upgraded. Double-click the icon of the Firmware Update File that you downloaded.

[Screenshot of the KVM Firmware Update Window with a prominent 'Flash' button.]

Should you receive the following Error Message, then it means that the data cannot be sent to the KVM in order to Flash Update it:

[Error dialog box displaying 'Transmit Initial Error !!' with an 'OK' button.]

To resolve this, click 'OK' and 'OK' again. Unplug Power from the KVM, then unplug the Flash Update Cable. Wait 10 seconds. Now plug the Flash Update Cable in first, followed by the Power Cable (or KVM Cable Kit). Repeat Step 4.

Step 5 (Progress)

Providing the Flash Upgrade is being performed successfully, you should see a window with a progress bar similar to that shown below.

[Screenshot of the KVM Firmware Update window showing a progress bar indicating 'Flashing Keyboard & Mouse'.]

Step 6

Once the Firmware Upgrade has been successfully completed, an extra window will appear with a message to this effect. Simply close this window.

Next, unplug both the Flash Update Cable from both KVM and the Computer, followed by the power cable to the KVM.

The Dip Switches should then be returned to their original setting – all Dip Switches set (up) to the 'Off' position.

The KVM can now be powered back on by connecting the Power cable back to the Power Jack (or KVM cable kit to one of the Computers and KVM).

The Unit should beep once to indicate power has been added. Once successfully powered, any additional Computers can be re-connected to the KVM.

N.B. Should the unit emit a persistent beep after the Flash Update process, then it is indicating that the Firmware has been in some way corrupted. The unit should be re-flashed using an original Firmware on the same Dip-Switch setting as was last used.