Manuals+

INOGENI CAM230 User Guide

Version 1.7

July 7, 2025

Version History

Version Date Description
1.0 April 12, 2023 First release.
1.1 June 2, 2023 Added new REMOTE connectivity, power consumption limit for USB cameras, RCM statement, minor modifications to RESTAPI, firmware update procedure, information for future mounting options, specified M2.5 mounting holes on enclosure, and information for RS232 command delimiters.
1.2 August 15, 2023 Added more precision regarding the “disableSerialInterface" command over RESTAPI, UKCA statement, and simplified RESTAPI presentation.
1.3 September 25, 2023 Added the "Auto (disable remote)" video switching mode and the "Audio follows video" audio switching mode.
1.4 August 14, 2024 Added description on REST API token format and missing commands over RESTAPI and RS232.
1.5 May 16, 2025 Added precisions to PTZ commands.
1.6 June 19, 2025 Added autoframe, speaker focus and Presets commands over RESTAPI and RS232. Updated image to reflect firmware version 2.17.
1.7 July 03, 2025 Added USB friendly name and standby mode commands over RESTAPI and RS232. Updated image to reflect firmware version 2.18.

Typical Application

This section describes a typical connection diagram for the CAM230 device in a videoconferencing setup.

Diagram Description: The diagram shows a TV monitor connected to the INOGENI CAM230. The CAM230 is connected to CODECS and Matrixes. It has inputs for cameras (USB 3.0/2.0 and HDMI) and outputs for HDMI and USB 2.0. It also supports IP control & PoE and RS-232. The device has input selection buttons (Camera 1-2-3) and status LEDs for Power, PoE, and Camera inputs.

The device supports videobars, USB cameras, and bidirectional audio.

Block Diagram

This section provides a simple block diagram to illustrate the product's usage.

Diagram Description: The block diagram shows the following components: Status LEDs, Buttons, USB3.0/2.0 camera inputs, USB3.0/2.0 camera input, HDMI input, Power management, Power, IP (Control + PoE), RS232, USB2.0 camera output, and HDMI output. The power management unit is connected to Power, IP, and RS232. The inputs (USB and HDMI) are connected to the power management unit, which then outputs to USB2.0 camera output and HDMI output.

The device functions as a video switch connecting to USB3.0/2.0 and HDMI cameras, outputting selected video content simultaneously over HDMI and USB2.0. This facilitates easy camera switching in videoconferencing equipment without altering UC settings.

Audio Routing

The device can connect to USB microphones/speakerphones and a HDMI feed with audio. These sources can be sent over the HDMI output and to the USB2.0 output.

The USB2.0 interface includes a digital audio interface for microphone and speaker devices. This allows UC software connected to the USB2.0 camera interface to receive and transmit audio from/to the connected USB videobar.

Device Interfaces

The device features the following interfaces:

LEDs Behavior

Indicator State Description
Power input OFF No power.
SOLID Device is powered up.
PoE OFF Not powered from PoE.
SOLID Powered from PoE.
Input led OFF Input not detected and not selected.
LOW Input detected and not selected.
HIGH Input selected.

Specifications

Physical details

USB inputs

HDMI input

HDMI output

USB output

Audio

Control

Certifications

Compatibility

Serial Communication Protocol

This section details the commands available through the serial connection. The device's terminal block pinout is as follows:

Pinout:

Note: A space character is required between the command name and its argument. Carriage return (<CR>) and line feed (<LF>) characters must be appended to the command string.

Successful commands return "ACK<CR><LF>", while failures return "NACK<CR><LF>".

Default serial interface settings: Baud rate: 9600, Data bits: 8, Stop bits: 1, Parity: None, Flow control: None.

Command Argument(s) Description
HELP None Return command list with description.
RSTR None Restore default settings (including password and REST API token).
RESET None Reset/reboot the device.
IP None Returns IP address.
VERSION None Returns firmware version.
STATUS None Return devices, video/audio inputs and HDMI output status.
PAN 1 argument (integer) Relative pan of the selected camera. The sign specifies the direction. Values between -10 and 10 are recommended. Send 0 to stop camera motion.
TILT 1 argument (integer) Relative tilt of the selected camera. The sign specifies the direction. Values between -10 and 10 are recommended. Send 0 to stop camera motion.
ZOOM 1 argument (integer) Relative zoom of the selected camera. Values between -10 and 10 are recommended. Send 0 to stop camera motion.
SETAUTOFRAME 1 argument (integer) Enable or disable autoframe on the current source camera (0=OFF, 1=ON).
SETSPEAKERFOCUS 1 argument (integer) Enable or disable speaker focus on the current source camera (0=OFF, 1=ON).
SETPRESET 1 argument (integer) Save the current camera position to a preset.
GOTOPRESET 1 argument (integer) Move camera to a preset position.
SETHDMI 1 argument (integer) Set HDMI output mode. Options: 0=1080P60, 1=1080P50, 2=720P60, 3=720P50, 4=4K24, 5=4K25, 6=4K30.
SETVIDEOFORMAT 2 arguments (integer) Set video input format. 1st arg: <inputPort> (1=USB input #1, 2=USB input #2, 4=Test pattern). 2nd arg: <formatIndex>.
GETVIDEOFORMATS 1 argument (integer) Get video input format. Argument specifies the port of the video input (1=USB input #1, 2=USB input #2, 3=HDMI input, 4=Test pattern).
SETAUDIOINPUT 1 argument (integer) Set audio input. Argument specifies the index of the audio input. Use STATUS command for available inputs.
SETAUDIOINPUTMODE 1 argument (integer) Set audio input switching mode. Options: 0=First connected audio device with fallback, 1=Audio follows video selection.
SETVIDEOINPUT 1 argument (integer) Set video input. Argument specifies the port of the video input (1=USB input #1, 2=USB input #2, 3=HDMI input, 4=Test pattern).
SETVIDEOINPUTMODE 1 argument (integer) Set video input switching mode. Options: 0=automatic switching, 1=manual switching, 2=automatic switching (disable remote).
ENUSBCDCNCM 1 argument (integer) Enable/Disable the USB CDC-NCM interface over USB2.0 output (0=OFF, 1=ON).
ENUSBOUTSPEAKER 1 argument (integer) Enable/Disable the USB speaker interface over the USB 2.0 output (0=OFF, 1=ON).
ENUSBOUTMIC 1 argument (integer) Enable/Disable the USB mic interface over the USB 2.0 output (0=OFF, 1=ON).
SETUSBFNAME 1 argument (text) Set friendly name for the USB device. Text must be between " ".
ALLOWSTANDBYMODE 1 argument (integer) Enable/Disable standby mode (0=OFF, 1=ON). When enabled, cameras go into standby mode when there is no USB streaming and HDMI output.

INOGENI Remote

The INOGENI Remote connects to the terminal block port for operation. Ensure correct wiring and set DIP SW6 to ON to power the remote. Refer to the "DIP SWITCHES" section and the INOGENI REMOTE user manual for details.

Warning: Do not plug an RJ45 cable between the INOGENI device and the REMOTE.

Terminal block pinout:

RJ45 pinout:

LAN Communication Protocol

Device settings can be accessed via the LAN interface, which supports DHCP (default) and static IP addressing. Obtain the IP address through the INOGENI Control App or the serial port IP command. The LAN interface operates at 100Mbps half-duplex.

CDC-NCM Communication Protocol

Control of the device is also possible through the CDC-NCM interface on the USB2.0 device port. This interface offers the same functionality as the LAN interface but uses USB for configuration.

CDC-NCM IP address: 169.254.10.10

PoE

The device can be powered by a 12V power supply or a PoE compliant source. The 12V power supply takes priority if connected.

Webpage

The webpage allows device configuration and upgrades. Access it via IP or the CDC-NCM interface over USB2.0. The default username is "admin" and the default password is "admin".

Webpage Screenshot Description: A browser window showing a login page with fields for Username (pre-filled with 'admin') and Password, and buttons for 'Sign in' and 'Cancel'. The URL is displayed as https://169.254.10.10.

Status Page

The STATUS page provides information about the installed firmware and monitored video and audio devices.

Status Page Preview Description: The page displays General information (Software Version, Board Revision, Serial Number, Temperature, MAC Address, IP Address, Subnet mask, Gateway), Video Inputs (USB port 1 & 2 with camera details, format, USB speed, capabilities), HDMI port status, Outputs (HDMI and USB resolutions), and Audio (Active Source).

Configuration Page

The CONFIGURATION tab allows users to:

Configuration Page Preview Description: The page shows settings for HDMI output resolution, video input selection (with options for different cameras and test patterns), video input switching mode, and audio input settings.

System Page

The SYSTEM tab enables users to:

System Page Preview Description: The page includes sections for Security (Password, REST API access token), LAN network (Static/DHCP options), USB2.0 Output (CDC-NCM network interface, Microphone, Speaker, USB friendly name), Miscellaneous (Restore default settings, Reboot system), and Update (Firmware Update options).

Firmware Update Process

To update the system:

  1. Click the "Choose File" button and browse to the downloaded WIC file.
  2. Click the "Update CAM230" button to initiate the update. The process may take up to 1 minute, followed by a device reboot and browser refresh.

Update Process Screenshot Description: An 'Open' file dialog box is shown, allowing selection of a .wic file. Another window indicates "Device update started, do not power cycle the device. You will be redirected after 60 seconds."

Documentation Tab

The DOCUMENTATION tab provides access to:

Documentation Preview Description: A browser window showing the INOGENI CAM230 interface with tabs for Status, Configuration, System, and Documentation. Under Documentation, there are links for 'User Guide' and 'Product Details'.

Note on Security: The browser may flag the connection as insecure due to self-signed HTTPS certificates. This is normal as these certificates are not globally accessible.

The webpage allows configuration of HDMI resolution, USB video input format, webpage password, and REST API access token. It can also be used for device firmware upgrades.

REST API

The REST API responses are typically JSON formatted with a "message" field indicating success or error. Bearer authentication can be enabled via the configuration page.

Return Codes: 200 = success, 400 = error, 401 = authorization error.

The following table lists supported REST API commands:

Command URL / Description Body arguments Return body
HTTP GET/POST https://<IP>/api/v1/rstr "message": <String>
HTTP GET/POST https://<IP>/api/v1/reset "message": <String>
HTTP GET https://<IP>/api/v1/version "major": <Integer>, "minor": <Integer>
HTTP GET https://<IP>/api/v1/status JSON object with multiple fields
HTTP GET/POST https://<IP>/api/v1/pan pan=<pan> "message": <String>
HTTP GET/POST https://<IP>/api/v1/tilt tilt=<tilt> "message": <String>
HTTP GET/POST https://<IP>/api/v1/zoom zoom=<zoom> "message": <String>
HTTP GET/POST https://<IP>/api/v1/setAutoframe autoframe=<autoframe> (0=OFF, 1=ON) "message": <String>
HTTP GET/POST https://<IP>/api/v1/setSpeakerfocus speakerfocus=<speakerfocus> (0=OFF, 1=ON) "message": <String>
HTTP GET/POST https://<IP>/api/v1/setPreset preset=<preset> "message": <String>
HTTP GET/POST https://<IP>/api/v1/gotoPreset preset=<preset> "message": <String>
HTTP GET/POST https://<IP>/api/v1/setHdmi mode=<mode> (0-6 for different resolutions) "message": <String>
HTTP GET/POST https://<IP>/api/v1/setVideoFormat input=<inputPort>&format=<formatIndex> "message": <String>
HTTP GET https://<IP>/api/v1/getVideoFormats input=<input> JSON array containing all formats for requested input.
HTTP GET/POST https://<IP>/api/v1/setAudioInput input=<inputIndex> "message": <String>
HTTP GET/POST https://<IP>/api/v1/setAudioInputMode mode=<mode> (0=First connected audio device with fallback, 1=Audio follows video selection) "message": <String>
HTTP GET/POST https://<IP>/api/v1/setVideoInput input=<input> "message": <String>
HTTP GET/POST https://<IP>/api/v1/setVideoInputMode mode=<mode> (0=automatic switching, 1=manual switching, 2=automatic switching (disable remote)) "message": <String>
HTTP GET/POST https://<IP>/api/v1/disableSerialInterface disable=<disable> (1=disable, 0=enable) "message": <String>
HTTP GET https://<IP>/api/v1/serialRead Message field contains characters read from RS232
HTTP GET/POST https://<IP>/api/v1/serialWrite <Content to write> "message": <String>
HTTP GET/POST https://<IP>/api/v1/setNetwork mode=<mode> (static/dhcp), ip=<ip>, netmask=<netmask>, gateway=<gateway> "message": <String>
HTTP GET/POST https://<IP>/api/v1/enUsbCdcNcm enable=<enable> (0=OFF, 1=ON) "message": <String>
HTTP GET/POST https://<IP>/api/v1/enUsbOutSpeaker enable=<enable> (0=OFF, 1=ON) "message": <String>
HTTP GET/POST https://<IP>/api/v1/enUsboutMic enable=<enable> (0=OFF, 1=ON) "message": <String>
HTTP POST https://<IP>/api/v1/setUsbFriendlyName friendlyName=<friendlyName> "message": <String>
HTTP GET/POST https://<IP>/api/v1/allowStandbyMode enable=<enable> (0=OFF, 1=ON) "message": <String>

Arguments can be embedded in the URL using the format: GET https://<IP>/api/v1/<COMMAND>?<ARG1>=<value>&<ARG2>=<value>.

The following commands manage password, bearer token, and firmware updates:

Command URL / Description Body arguments Return body
HTTP POST https://<IP>/api/v1/changePassword?password=<newPassword> "message": <String>
HTTP GET https://<IP>/api/v1/getAccessToken {"token": <String>}
HTTP POST https://<IP>/api/v1/generateAccessToken "message": <String>
HTTP POST https://<IP>/api/v1/update Must use formdata body with 'myFile' as key. "message": <String>

INOGENI Control App

The INOGENI Control App can be used to monitor firmware information and upgrade the unit. A USB-B to USB-A cable is required for the Control App to detect the unit.

INOGENI Control App Preview Description: The application window shows device information, video and audio settings, firmware information, and video information. It allows for device connection, refresh, and reboot.

Mechanical Specifications

This section provides mechanical specifications, including dimensions in mm [in].

Diagram Description: Top and side views of the INOGENI CAM230 are shown with dimensions indicated. M2.5 screw holes for future brackets are also highlighted.

DIP Switches

The behavior of the DIP switches located at the back of the unit is as follows:

Switch Position Description
SW1 OFF / ON For future use.
SW2 OFF / ON For future use.
SW3 OFF / ON For future use.
SW4 OFF / ON For future use.
SW5 OFF / ON Reserved.
SW6 OFF Disable 5V on terminal block.
SW6 ON Enable 5V on terminal block. This switch must be set to power up the connected remote.

Troubleshooting Section

Problem Resolution
The device keeps rebooting when we connect USB powered cameras. The device is connected to a PoE switch. If connecting high-consuming USB cameras powered by the USB bus, use the provided power supply to accommodate the power demand.
We cannot detect the USB output on the PC when using it with a USB extender. Ensure the USB extender supports USB2.0. INOGENI offers compatible USB extenders: https://inogeni.com/support/compatible-usb-extenders/
We cannot get the HDMI feed to go through the device.
  • Verify HDMI connection (cable length within 30ft, consider active HDMI extension if needed).
  • Check if the HDMI LED is ON.
  • Monitor video resolution via the app or web interface.
  • Ensure the HDMI feed is not an encrypted HDCP source (e.g., Blu-ray player). Input is compatible with HDMI cameras.
My camera software is not detecting the camera while the CAM230 is connected in line. This is expected behavior as the PC is agnostic of the USB camera. The device supports UVC controls (pan, tilt, zoom) and can route them to the selected camera.
LAN interface is not working properly. Firmware updates from LAN interface take a long time or hang/timeout. Ensure the connected LAN port uses 100Mbps half-duplex. Duplex mismatch can cause slow updates. The LAN interface does not support autonegotiation.

Support

For expert technical support, contact support@inogeni.com. Visit the Extensive Knowledge Base for customer experiences.

© Copyright 2025 by INOGENI INC. All Rights Reserved.

INOGENI, Inc.
1045 Avenue Wilfrid-Pelletier
Suite 101
Québec, QC, Canada, G1W0C6
(418) 651-3383

Certifications

Models: CAM230 HDMI USB 3.0 Camera Switcher, CAM230, HDMI USB 3.0 Camera Switcher, USB 3.0 Camera Switcher, Camera Switcher, Switcher

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