Manuals+

INOGENI CAM230 User Guide

Version 1.1
June 2, 2023

Version History

Version Date Description
1.0 April 12, 2023 First release.
1.1 June 2, 2023 Added new REMOTE connectivity.
Added power consumption limit for USB cameras.
Added RCM statement.
Added minor modifications to RESTAPI.
Added firmware update procedure.

Typical Application

This section describes a typical connection diagram for the CAM230 device in a videoconferencing setup.

Diagram Description: The diagram shows the INOGENI CAM230 connected to a TV monitor, CODECS, and Matrixes via HDMI. It also shows connections to a laptop via USB 2.0 for video and audio, and to two USB 3.0/2.0 cameras and an HDMI camera. An RS-232 connection is also shown, along with IP control and PoE support. A Zoom application is depicted on the laptop.

Block Diagram

This section provides a simple block diagram to illustrate the product's usage.

Diagram Description: The block diagram shows the INOGENI CAM230's internal structure. Inputs include USB3.0/2.0 cameras and HDMI, feeding into a 'Power management' block. Outputs are USB2.0 camera output and HDMI output. Control interfaces are shown for Status LEDs, Buttons, Power, IP (Control + PoE), and RS232.

The device functions as a video switch, connecting to USB3.0/2.0 and HDMI cameras. It outputs video content from the selected source simultaneously over HDMI and USB2.0. This feature simplifies camera switching in videoconferencing equipment without needing to adjust UC settings.

Audio Routing

The device can connect to USB microphones/speakerphones and receive audio from an HDMI feed. These audio sources can be sent over the HDMI output and to the USB2.0 output.

The USB2.0 interface includes a digital audio interface for microphones and speakers. UC software connected to the USB2.0 camera interface can receive and transmit audio from/to the connected USB videobar.

Device Interfaces

This section details the device's interfaces.

Front Side Connections:

Back Side Connections:

LEDs Behavior

This table describes the behavior of the device's LEDs.

LED State Description
Power input OFF No power.
SOLID Device is powered up.
PoE OFF Not powered from PoE.
SOLID Powered from PoE.
Input led OFF Input not detected and not selected.
LOW Input detected and not selected.
FLASH-LOW Input not detected and selected.
HIGH Input detected and selected.

Specifications

This section provides the complete specifications for the INOGENI CAM230.

Physical Details

Dimensions (W x L x H) 17.33 cm x 11.57 cm x 3.26 cm
6.82" x 4.55" x 1.28"
Power supply 12V (100-240 VAC 50/60Hz to 12V/1.2A DC) or PoE source compliant with IEEE 802.3af (802.3at Type 1)
Weight 606 g
Package content 1 x USB 2.0 Type-B to Type-A cable (3ft).
1 x terminal block connection.
1 x 12V power supply.
Operating temperature 0° to 45° C (32° to 113° F)
Storage temperature -40° to 105° C (-40° to 221° F)
Relative humidity 0% to 90% non-condensing
UPC code 51497302825
Origin Canada
Warranty 2 years

USB Inputs

2x USB 3.0 inputs 1x USB 3.0/2.0 camera
Uncompressed, YUYV/NV12/I420 – 1080p30
MJPEG - 1080p30
USB Power Up to 1.2A shared between the USB ports

HDMI Input

Resolution 1080p50/60 fps, 720p50/60 fps
Connector HDMI

HDMI Output

Resolution 3840x2160p23.98/24/25/29.97/30 fps, 1080p50/60 fps, 720p50/60 fps
Connector HDMI

USB 2.0 Output

USB-B Type-B connector Device will expose a UVC interface over USB 2.0 up to 1080p30 MJPEG with a digital audio input and output interfaces

Audio

Digital audio I/O Embedded in HDMI or USB

Control

Control options Front buttons
RS-232
LAN
USB
IP interface 100 Mbps half-duplex (autonegotiation not supported)
Supports DHCP or static IP addressing
RS232 interface Baud rate: 9600
Data bits: 8
Stop bits: 1
Parity: None
Flow control: None

Certifications

HDCP compliant The device does not decrypt BD/DVD movies, satellite/cable receivers or other encrypted sources.
Certifications FCC, CE, RoHS, IEC62368, SoV, RCM
TAA-compliant Yes

Compatibility

Operating system NO driver installation necessary
Windows 7 and above (32/64-bit)
macOS 10.10 and above
Linux (kernel v2.6.38 and above)
Cameras Supported Cameras (or video Source) with a HDMI or USB outputs
Software Compatibility UVC-compliant. Runs with all software compatible to DirectShow/MediaFoundation, V4L2, QuickTime and AVFoundation.

Serial Communication Protocol

This section lists the commands provided through the serial connection and the pinout of the terminal block on the back of the device.

Terminal Block Pinout:

Commands typically return ACK for success and NACK for failure. Serial interface must be enabled via REST API for commands to be parsed.

Serial Communication Parameters: Baud rate: 9600 // Data bits: 8 // Stop bits: 1 // Parity: None // Flow control: None

Command Argument(s) Description
HELP None Return command list with description
RSTR None Restore default settings (including password and rest api token)
RESET None Reset/reboot the device
IP None Returns IP address
VERSION None Returns firmware version
STATUS None Return devices, video/audio inputs and HDMI output status
PAN 1 argument (integer) Relative pan of the selected camera. Sign specifies direction. Recommended values: -10 to 10.
TILT 1 argument (integer) Relative tilt of the selected camera. Sign specifies direction. Recommended values: -10 to 10.
ZOOM 1 argument (integer) Relative zoom of the selected camera. Sign specifies direction. Recommended values: -10 to 10.
SETHDMI 1 argument (integer) Set HDMI output mode. Possible parameters: 0 => 1080P60, 1 => 1080P50, 2 => 720P60, 3 => 720P50, 4 => 4K24, 5 => 4K25, 6 => 4K30
SETVIDEOFORMAT 2 arguments (integer) Set video input format. 1st arg: <inputPort> (1=USB #1, 2=USB #2, 4=Test pattern). 2nd arg: <formatIndex>.
GETVIDEOFORMATS 1 argument (integer) Get video input format. Argument specifies the video input port (1=USB #1, 2=USB #2, 3=HDMI, 4=Test pattern).
SETAUDIOINPUT 1 argument (integer) Set audio input. Argument specifies the index of the audio input (start at 0). Use STATUS command for available inputs.
SETVIDEOINPUT 1 argument (integer) Set video input. Argument specifies the port of the video input (1=USB #1, 2=USB #2, 3=HDMI, 4=Test pattern). Use STATUS command for available inputs.
SETVIDEOINPUTMODE 1 argument (integer) Set video input switching mode. 0 = automatic switching, 1 = manual switching.

INOGENI Remote

The INOGENI Remote connects to the terminal block port for operation. Ensure wiring is correct and set DIP SW6 to ON to power the remote. Refer to the 'DIP SWITCHES' section and the INOGENI REMOTE user manual for details.

Important: Do not plug an RJ45 cable between the INOGENI device and the REMOTE.

Terminal block: Pin 1: Receive, Pin 2: GND, Pin 3: Transmit, Pin 4: 5V supply.

RJ45: Pin 1: 5V supply, Pin 2,3,4,5: NC, Pin 6: GND, Pin 7: RX, Pin 8: TX.

Communication Protocols

LAN Communication Protocol

Access device settings via the LAN interface using DHCP or static IP addressing. Obtain IP from the Inogeni Control App or serial port command. The LAN interface operates at 100Mbps half-duplex.

CDC-NCM Communication Protocol

Control the device via the CDC-NCM interface on the USB2.0 port. This interface offers the same functions as the LAN interface, with requests made over USB for easier configuration. CDC-NCM IP address: 169.254.10.10.

PoE

The device can be powered by a 12V power supply or a PoE compliant source. The 12V power supply takes priority if connected.

Webpage Interface

The device can be configured and upgraded via its webpage, accessible through IP or the CDC-NCM interface over USB2.0. The default login credentials are username: 'admin', password: 'admin'.

Screenshot Description: A screenshot shows the INOGENI CAM230 login page in a web browser, with fields for username and password, and 'Sign in' and 'Cancel' buttons.

Status Page

The STATUS page provides information about the installed firmware, video, and audio devices.

Screenshot Description: A screenshot of the INOGENI CAM230 web interface's 'Status' page displays sections for 'General' (Software Version, Board Revision, Temperature), 'Video' (Inputs: USB port 1, USB port 2, HDMI port; Outputs: HDMI output, USB output), and 'Audio' (Active Source).

Configuration Tab

The CONFIGURATION tab allows users to:

Screenshot Description: A screenshot of the INOGENI CAM230 web interface's 'Configuration' page shows options for video resolution, selected video input (Logitech BRIO, HDMI input, Test pattern), video input switching mode (Auto), and selected audio input.

System Tab

The SYSTEM tab allows users to:

Screenshot Description: A screenshot of the INOGENI CAM230 web interface's 'System' page displays sections for 'Security' (Password, REST API access token), 'Network' (Static/DHCP IP settings), 'Miscellaneous' (Restore/Reboot), and 'Update' (Firmware Upgrade).

Firmware Update

To update the system:

  1. Click the "Choose File" button and browse to the WIC file downloaded from the INOGENI website.
  2. Click the "Update CAM230" button to proceed. The update process can take up to 1 minute, after which the device will reboot and the browser will refresh.

Screenshot Description: Two screenshots illustrate the firmware update process: one showing the file selection dialog for the WIC file, and another showing a message indicating the device update has started and redirection will occur after 60 seconds.

Documentation Tab

The DOCUMENTATION tab provides access to:

Screenshot Description: A screenshot of the INOGENI CAM230 web interface's 'Documentation' tab shows links to 'User Guide' and 'Product Details'.

When accessing the webpage for the first time, browsers may flag the connection as insecure due to the use of self-signed HTTPS certificates, which are necessary for non-globally accessible addresses. The webpage allows setting HDMI resolution, USB video input format, webpage password, and generating REST API access tokens. It can also be used for device firmware upgrades.

REST API

The REST API responses are typically JSON formatted with a "message" field indicating success or the cause of an error. Bearer authentication can be enabled via the configuration page for enhanced security.

The following table lists commands supported by the REST API (excluding password change, firmware update, and bearer token management):

Command URL / Description Body arguments Return code Return body
GET/POST
https://<IP>/api/v1/rstr
Restore default settings (including password and rest api token)		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/reset
Reset/reboot the device		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET
https://<IP>/api/v1/version
Returns firmware version		 200 => success
401 => authorization error		 { "major": <Integer>,
"minor": <Integer> }
GET
https://<IP>/api/v1/status
Return devices, video/audio inputs and HDMI output status		 200 => success
401 => authorization error		 JSON object with multiple fields
GET/POST
https://<IP>/api/v1/pan
Relative pan of the selected camera		 pan=<Integer>
The sign specifies the direction. We multiply the argument by the camera smallest step, and if the speed is too fast, we go as fast as the camera allow. We recommend using values between -10 and 10.		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/tilt
Relative tilt of the selected camera		 tilt=<Integer>
The sign specifies the direction. We multiply the argument by the camera smallest step, and if the speed is too fast, we go as fast as the camera allow. We recommend using values between -10 and 10.		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/zoom
Relative zoom of the selected camera		 zoom=<Integer>
The sign specifies the direction. We multiply the argument by the camera smallest step, and if the speed is too fast, we go as fast as the camera allow. We recommend using values between -10 and 10.		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/setHdmi
Set HDMI output mode		 mode=<hdmiModeIndex>
Possible <hdmiModeIndex> parameters:
0 => 1080P60
1 => 1080P50
2 => 720P60
3 => 720P50
4 => 4K24
5 => 4K25
6 => 4K30		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/setVideoFormat
Set video input format		 x-www-form-urlencoded
input=<inputPort>
format=<formatIndex>
Possible <inputPort> parameters:
1 => USB input #1
2 => USB input #2
4 => Test pattern		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET
https://<IP>/api/v1/getVideoFormats
Get video input format		 input=<Integer>
If input argument is not provided, will use currently selected input
Possible <Integer> parameters:
1 => USB input #1
2 => USB input #2
3 => HDMI input
4 => Test pattern		 200 => success
400 => error
401 => authorization error		 JSON array containing all formats for requested input.
GET/POST
https://<IP>/api/v1/setAudioInput
Set audio input		 input=<Integer>
The argument specifies the index of the audio input. To see available inputs, use "status" command.		 200 => success
400=> error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/setVideoInput
Set video input		 input=<Integer>
Possible <Integer> parameters:
1 => USB input #1
2 => USB input #2
3 => HDMI input
4 => Test pattern
The argument specifies the index of the video input. To see available inputs, use "status" command.		 200 => success
400=> error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/setVideoInputMode
Set video input switching mode		 mode=<mode>
Possible <mode> parameters:
0 => automatic switching
1 => manual switching		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET/POST
https://<IP>/api/v1/disableSerialInterface
Disable serial interface		 disable=<Integer>
If integer is not 0, will disable serial interface, otherwise will enable it. This function must be used when using the "serialRead" and "serialWrite" commands.		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET
https://<IP>/api/v1/serialRead
Read serial data from RS232		 200 => success
400 => error
401 => authorization error		 Message field contains characters read from RS232
GET/POST
https://<IP>/api/v1/serialWrite
Write serial data to RS232. Giving content to write in URL is not supported.		 <Content to write> 200 => success
400 => error
401 => authorization error		 { "message": <String> }

The following commands manage password, bearer tokens, and firmware updates. Authentication uses basic auth with the same credentials as the webpage (default: user='admin', password='admin').

Command URL / Description Body arguments Return code Return body
POST
https://<IP>/api/v1/changePassword?password=<newPassword>
Change the webpage password		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
GET
https://<IP>/api/v1/getAccessToken
Return the bearer token		 200 => success
400 => error
401 => authorization error		 { "token": <String> }
If no bearer token is set, the "token" field will be null.
POST
https://<IP>/api/v1/generateAccessToken		 200 => success
400 => error
401 => authorization error		 { "message": <String> }
POST
https://<IP/api/v1/update		 Must use formdata body.
The key must be myFile, and the value is of type file. Expects a .wic file from official update packages.		 200 => success
400 => error
401 => authorization error		 { "message": <String> }

Network configuration can be managed using the setNetwork command. If the mode is static, IP, netmask, and optionally gateway arguments must be provided. Arguments can also be embedded directly in the URL, e.g., GET https://<IP>/api/v1/setVideoFormat?input=1&format=0.

INOGENI Control App

The INOGENI Control App allows monitoring of firmware information and unit upgrades. Use the provided USB-B to USB-A cable to connect the unit for detection by the app.

Screenshot Description: A screenshot of the INOGENI Control App (Version 3.12.52) shows the device status (INOGENI CAM230), preferred device selection, video and audio input/output devices, firmware information, and video/USB details.

Mechanical Specifications

This section provides mechanical specifications, including dimensions in millimeters [inches].

Diagram Description (Top Plate Dimensions): Technical drawings display the top and side views of the INOGENI CAM230, indicating dimensions for width, depth, and height.

Diagram Description (Bottom Plate Dimensions and Holes Positions): Technical drawings show the bottom view of the INOGENI CAM230, detailing dimensions and the positions of mounting holes.

DIP Switches

This section describes the behavior of the DIP switches located on the back of the unit.

Switch Position Description
SW1 OFF / ON For future use.
SW2 OFF / ON For future use.
SW3 OFF / ON For future use.
SW4 OFF / ON For future use.
SW5 OFF / ON Reserved.
SW6 OFF Disable 5V on terminal block.
SW6 ON Enable 5V on terminal block. This switch must be set to power up the connected remote.

Troubleshooting Section

This section addresses common issues and their resolutions.

Problem Resolution
The device keeps rebooting when we connect USB powered cameras. The device is connected to a PoE switch. If connecting high-consuming USB cameras powered by the USB bus, use the provided power supply to manage power demand.
We cannot detect the USB output on the PC when using it with a USB extender. The device has a USB2.0 interface only. Ensure the USB extender supports USB2.0. Compatible USB extenders can be found at: https://inogeni.com/support/compatible-usb-extenders/
We cannot get the HDMI feed to go through the device. Check the following:
- Ensure HDMI connection is correct; HDMI cable should be within 30ft. Consider an active HDMI extension if needed.
- Monitor the HDMI LED status.
- Check video resolution via the app or web interface.
- Ensure the HDMI feed is not an encrypted HDCP source (e.g., Blu-ray player, set-top box). The HDMI input is compatible with HDMI cameras.
My camera software running on my computer is not detecting the camera while the CAM230 is connected in line. This is expected behavior as the PC is agnostic of the USB camera. The device supports UVC controls (pan, tilt, zoom) and can route them to the selected camera.
LAN interface is not working properly. Firmware updates from LAN interface takes a long time or hang/timeout. Ensure the connected LAN port uses 100Mbps half-duplex. Duplex mismatches can cause slow updates. The LAN interface does not perform autonegotiation.

Support

INOGENI offers expert support for video professionals. Key resources include:

Copyright 2023 by INOGENI INC. All Rights Reserved. INOGENI name and logo are trademarks or registered trademarks of INOGENI. Product specifications are subject to change without notice.

INOGENI, Inc.
1045 Avenue Wilfrid-Pelletier
Suite 101
Québec, QC, Canada, G1W0C6
(418) 651-3383

Certifications

FCC Radio Frequency Interference Statement Warning: This device complies with Part 15 of the FCC rules. Operation is subject to two conditions: (1) it must not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

IC Statement: This Class A digital apparatus complies with Canadian CAN ICES-3(A)/NMB-3(A).

CE Statement: INOGENI Inc. declares that the CAM230 conforms to European Standards EN 55032, EN 55035, and RoHS Directive 2011/65/EU + 2015/863/EU.

WEEE Statement: Regulations for the collection and recycling of electrical and electronic equipment (WEEE) are established by the European Union. Please check local and state government guidelines or contact your national WEEE recycling agency for disposal information.

RCM Statement: This device is compliant with Regulator Compliance Mark (RCM) certification.

Models: CAM230, CAM230 HDMI or USB 3.0 Camera Switcher, HDMI or USB 3.0 Camera Switcher, USB 3.0 Camera Switcher, Camera Switcher, Switcher

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